Dr Panner was awesome. Super patient with my elderly mom and a ball of energy. Her love for her…read morepatients really shows in her enthusiasm. High recommend her.

I found this place through InfantSee program back in 2014. I had a great experience with Dr. Wen!…read moreShe was very knowledgeable, informative, friendly, just plain easy to talk to. I knew that if I needed an eye doctor, I'd love to go to her. Unfortunately, she was far. Fast forward to 2018, it was time for my daughter's InfantSee program. I went ahead and scheduled my son's first eye exam and it was great! She was very patient and even played Trolls song clip to distract him on the eye exam screen. I'm so happy with my experience that I am willing to drive to Manassas just to have her as my kiddos eye doctor. FYI - InfantSee program helps tests babies eyes from 6months-12months old and see if they're are any underlying sight issues that can be detected right away. It's a free program that looks like only two that I know within my area participated in this. Kudos to Dr Wen for being professional and taking care of my children.

I'd definitely recommend this place. The Doctor was very patient going through the - option 1 or 2,…read more3 or 4 - process (you know what I'm talking about). I hate feeling rushed out the door so they can get the next person in, only to feel that I'm not seeing as clearly as I should. Didn't feel that way here. The staff was friendly and helpful too. The doc even came next for to Foreyes to help clear up an issue with my insurance. Not the biggest place but at least I dont feel like I'm getting a drive thru eye exam.

Dr. Wong is a very competent and patient optometrist and unlike some doctors, he takes his time…read morewith the eye exam. It's nice to feel rushed when deciding this one or that one. Since he doesn't sell any contacts or eyeglasses, he doesn't have a stake in pushing a certain brand. He gave me plenty of samples so I could decide between the disposable contacts and 2 week contacts. He gives a 15 percent discount for those with Tricare. I needed a copy of my bill in order to get the reimbursement from Acuvue for purchasing contacts and the receptionist promptly emailed me a copy. According to his website, Dr. Wong is now full time at his Fredericksburg office. Northern Virginia is missing out!

This was my first visit with Drs. Bass and Rose, and I absolutely enjoyed their service and…read morefacility. I had an appointment in the afternoon for a general eye exam with Dr. Rose. It did not take long for registration and insurance verification. If you want an even faster way to get in and out, I would recommend to fill out their new patient forms online. Dr. Rose and the staff were very knowledgeable, courteous, and understanding. They walked me through every aspect of the visit, recommended services and products that would be cost effective and best suited for my needs. Overall great!

Absolutely terrible experience. I have been treated for "dry eye" since October with virtually no…read moreimprovement, yet this doctor's solution was to continuously push every over-the-counter product possible instead of actually addressing the problem. Over six months, I spent unnecessary money trying countless products with no results. Only after months of failed treatment was prescription medication finally discussed. Even then, the office could not manage to do the bare minimum. They showed no urgency in completing the prior authorization process, gave conflicting information, and outright changed their story after the fact. To make matters worse, the new prescription they claimed they were sending was never even sent to the pharmacy. The level of disorganization, lack of accountability, and poor customer service was shocking. When patients are trusting you with their health, there should be follow-through, communication, and professionalism. Instead, this experience felt careless, dismissive, and completely frustrating from start to finish.

I love these people! I had an allergic reaction and my eyes were itching and burning and stinging…read moreso much that I was having trouble seeing. I called as soon as they opened and they were fully booked, but managed to fit me in that day. Dr. Gupta is a great doctor. Has helped me tremendously!

First off let me say that this is more a review on just getting my glasses. As I write this it's…read morefast approaching the sixth week since my appointment and still no glasses. I am not happy. At all. By the time I get my glasses the prescription will be outdated. However, as far as my experience with the staff and the appointment itself goes, it's top notch. Everyone is courteous, friendly and the process was very smooth. I was seen by Dr. Wong and he was great. I'm trying to separate them from their suppliers so do not read this wrong. I'm aware that there are things they cannot control. I really hope I'm a one off here. I thought I had found my go-to place for eye appointments, but I can't keep waiting 6+ weeks for glasses no matter how much I liked the staff. To put this in perspective, my parents went somewhere else for their eye appointments a week after I did and got their glasses within 8 days. So, they had eye appointments a week after I did and got their glasses a month ago! I just want to get my glasses and get out of there.

Dr.Bishop is always so kind and caring. She takes the time to explain every little detail and goes…read moreabove and beyond for her patients. I wouldn't see anyone else! Go see Dr.Bishop!

I like Dr. Bishop; she remembered what originally brought me to her office: my pit stepped on my…read moreliteral eyeball. She's efficient, knowledgeable, and booking is available online. No issues with the front staff. The only knock I would say is the selection of women's eyewear is not exciting. All styles to seem to be the same, there is almost a gender neutral approach. Could be me though, I prefer cat eye frames or almost gaudy frames. If you like frames to blend in or the warby vibe: this is the frame shop for you. That does, however, save me money bc I recycle frames, which you don't incur a fee to do here.

Never come here. The doctors don't take insurance that Lensecrafters accepts and they expect you to…read morepay for the doctor out of pocket. That is $150; save yourself money and go somewhere else. On top of that, the customer service is horrible. The staff is rude and is unable to answer basic questions.

Went in today to have an eye exam. That examination has been scheduled for at least six weeks…read more First of all I needed to use the restroom, I am severely disabled with mobility problems. I had to walk to the other end of the mall to find a restroom. When I returned, I was soaking wet from sweat, with cold air conditioning blowing on me while I was waiting, I thought I was gonna freeze to death. Will probably develop a cold because of this. After we sat there for a while and filled out the forms the receptionist What did the form and said that the doctor could not see us today because I had diabetes and mobility problems. She recommended a place right across from them, and they couldn't see me today either. I searched on America's Best Contacts and Eyeglasses- they could not see me either. The attitude, the service, deplorable. DO NOT GO HERE. If you need to go to a LensCrafters, go to another location!

Took my autistic son January 2026. Office staff was pleasant. When we met Dr Obi he was initially…read morepleasant. However his tone and demeanor became rude and condescending, upon learning my son's vision was impaired. As a mom I have never felt so insulted or inadequate by anyone let alone a medical professional. We returned a week later to retrieve glasses and politely requested to have my autistic son check his vision with the new prescription. Dr Obi declined saying it would 'disrupt the flow' and come back another time if there were issues. Worst medical service ever.

Dr. Obi and the entire staff were incredibly helpful, friendly, and professional assisting me with…read morecompleting an eye exam for ROTC/Military Service Academy! I saw some of the 1 star reviews from 2-3 years ago and can confidently say that the clinic management listened to their customers' concerns and made significant improvements. The clinic was clean and the staff at the front desk were extremely patient in helping me navigate the process to get the correct paperwork submitted. They accept TRICARE and made the process easy from start to finish. I would definitely recommend going to them and would come back in a heartbeat for anytime that I needed an eye exam.

**Second update, first update and original review below…read more As promised, I always update my reviews. Happy to put this back to 5 stars. My new glasses came in less than a week after the rush order, and the gentleman at the counter (poor guy definitely remembered me) was very helpful and felt really bad about the overall snafu. Glasses are correct now, I can see! Conflict was handled quickly and I'm glad the service level was great despite the obvious frustration! --------- Lord help me...right after my glowing post some craziness happened. I hope it's corrected soon. So I picked up my new, stronger lenses and sunglasses. Upon popping in (with some audible Trouble) my new lenses, I was handed the most painful glasses I've ever worn. They asked ME if my vision changed; can't they look that up? Yes, I say, But this is just extreme as far as changes go and I can't really see well...I was asked a few times by the guys that were there if it was just my eyes needing to adjust and was reassured it would feel awkward and even disorienting for a bit so I took these on good faith and left. I could see much better and easily in the shades, and was hesitant to wear the new regular lenses because it felt like my eyes were crossing and I was on some very strenuous psychedelic trip. After 30 minutes I knew something was very wrong. So I called and said I needed to come back. Lo and behold they take the glasses, place them on what I assume is some kind of machine to test them, they were the entirely wrong prescription I already waited 2 weeks for. THANK GOD I kept the old lenses they offered me, rather than toss them, Or I'd be up creek with no glasses except shades to use. Also, let me just say that I had at this point now worn 3 different scripts in one hour: old, correct, and incorrect. I had a horrible migraine as a result and as someone with MS, vertigo is a commonality and mine was raging as a result. "But your sunglasses are right, right?" I have no clue, they feel different but normal as far as what I expected, should you really be asking ME? I wish they'd taken the time and care to test these out when I said I felt weird instead of sending me on my way. Would've been common sense and saved me now 2 extra trips and more waiting for the correct glasses. A rush I'm told is at least a week, so we will see how fast that means. Coming up on 5 days now. Disappointed that the lackadaisical guys couldn't have made this easier or done more.

Back again and another fabulous experience! This office is the perfect place to go if you get…read moreanxious. Everyone is so kind and helpful and Dr. Greene was her amazing self!

I had an excellent experience during my eye exam. Dr. Nogari was incredibly thorough, patient, and…read moreattentive--she took the time to explain everything clearly and made sure I felt comfortable throughout the entire visit. Her professionalism and kindness truly stood out. Carlos, the patient eye associate, was just as wonderful. He was friendly, knowledgeable, and the other patient associate made the pre‑exam process smooth and stress‑free. His positive attitude and care for patients added so much to the overall experience. Together, Dr. Nogari, the other patient associate (forgot her name) and Carlos make an outstanding team. I left feeling confident in my eye health and genuinely appreciated as a patient. Highly recommended 5+

My family had an appointment on 03/07/2026 at the location on 8125 Sudley Rd in Manassas…read more Unfortunately, our experience was very disappointing. When we checked in, the employee (Mary Lee or Merrilee) immediately focused on telling me I was late instead of greeting us professionally. Throughout our visit, her attitude was rude, dismissive, and unwelcoming. She repeatedly stared at my two teenagers in a way that made them uncomfortable. After we finished our eye exams and started looking at frames, she avoided helping us and kept going to the back instead of assisting us. My husband eventually approached her for help, but she seemed annoyed that we were asking questions and acted uninterested in helping us. At one point, while helping our family, she abruptly walked away to assist another customer who had just walked in. This felt extremely unprofessional and disrespectful. My family has been coming to this location for years, but we have never experienced service like this before. This visit made us feel very uncomfortable and unwelcome. Unfortunately, because of this experience, this location has lost the business of our family of six.