Reliable, Stress-Free Airport Transportation Magic Wheels…read moreLimo Transportation delivered a flawless airport transfer experience. Booking was easy and communication was clear from start to finish. Always arrives early, helped with luggage, and the ride was smooth and comfortable. The vehicle was immaculate and luxurious--truly a step above your average airport shuttle. We felt completely at ease knowing we were in good hands. If you're looking for dependable, high-end airport transportation, Magic Wheels is the way to go. Highly recommend! Only service we use .

Ali was on time and very professional. His driving was meticulous, I would high recommend him.read more

DO NOT I REPEAT DO NOT WASTE YOUR TIME IN THIS PIECE OF CRAP OF A COMPANY. We requested a quote and…read morefrom the very beginning they were rude and disgustingly disrespectful ! They hung up the phone because we told them we are shopping around for quotes and if the price includes the mileage / gratuity and also what are the amenities and he got furious and told us he didn't want our service if we already have other quote. Just don't I can't even imagine how it would of been if we actually went with their service.

This business is one of the least ethical I have ever dealt with. I would give them zero stars if…read morethat was an option. We reserved a party bus for my daughter's birthday (we chose it online with the help of the owner) and paid $100 to reserve it well in advance of the actual date. We called three days before the event to confirm that the bus would be coming and the person who answered the phone noted that we called to confirm. The party bus was supposed to arrive at 5:30 PM on a Saturday night. At 4:45 PM, the driver of the bus called us to say that "there was a problem with the bus and they would not be able to show up." 45 minutes before the event - are you kidding me? So then the owner calls us and tells us that the party bus "had a window that was shattered by a 'shot' and that it wasn't safe to drive the bus." And, there was nothing else they could send and too bad for us. No "I'm sorry" and no attempts to make amends for this. When I asked to see the damage sent to me via text, I was told that they weren't going to send it to me. (They later sent a ridiculous image of a home window that didn't even look broken). Clearly they found someone else willing to pay more for the bus than we agreed to. Luckily, we found an ethical limo service which could come at the last minute. STAY AWAY FROM THIS COMPANY, THEY CANNOT BE TRUSTED!

Love services, very professional, on time , communication with clients on time , I will recommend .read more

I booked Austin transportation for 11 people to and from Logan airport. What a great experience it…read morewas from start to finish. The receptionist who I spoke to on the phone was so nice and helpful. I got a detailed email confirmation with all the flight times listed and exactly when the driver would be at my home/airport. On the travel days, I got a text from the driver introducing himself and letting me know the Time he would arrive. Drivers were both exactly on time. We were picked up in a big brand new spacious van with plenty of room for 11people and all our luggage. The driver packed all of the luggage in the van for us. They had a cooler of ice cold waters and sodas for both drop off and pickup. We had two different drivers one to the airport and another from the airport. Both were EXCELLENT! Very friendly, very accommodating, on time, and they were excellent drivers. They both asked if we were comfortable, if the ac was at a good level, what type of music we wanted. They just made us feel so comfortable. Absolutely wonderful experience. I am so happy I found this company because I have used many others in the past and none of them compare to the excellence of Austin. I definitely recommend this business and plan on using them for all my travel transportation needs.

Our plane was hours late arriving and the driver patiently waited. Courteous and dependable.read more

Rachel was very responsive when booking our ride and the driver we had, Jerry, was also great a…read morecommunicator letting us know where to find him when we got off the ferry. He was on time, safe and friendly. Highly recommend.

Update 2026: still a 5-star service!…read more Bill's Transportation Services gives me what no Uber or corporate service could: true piece of mind and the feeling of community. I feel very safe using this service to pick me up in the wee morning hours at the airport and get me home safely, and as a single lady that is very rare but of utmost importance. I have been using this service for almost three years now and the quality has always been top notch. The service has grown to include several more drivers, of which I've had two newer ones, both of whom were polite, courteous and professional. If you're reading this looking for a ride, I encourage you to give Bill's Transportation Services a try, whether it's an airport run, drop off/pick up from a doctor visit you won't be able to drive back from, or any other ride you'll want to schedule in advance.

Hired Bill for trips to and from Logan airport and could not be happier with the caliber of…read moreservice. Bill was early for pickup to Logan and super nice on the way there, making the ride enjoyable. The brand new van offered a very comfortable, smooth and quiet ride and we had plenty of time to spare at the airport. Before departures Bill even offered a courtesy check to make sure we had all the important items like passport, wallet, phone etc. Arriving home, our driver Tony communicated his ETA and called us to confirm the precise pickup point even down to the inch. Tony was so nice and we had good conversation with him and again the van was super comfortable and clean. Tony even helped carry suitcases directly to the door. I appreciated that both Bill and Tony communicated multiple times in text with confirmations, ETAs etc. Sent photos of the vans well in advance with license plates which was a really nice touch, so that we knew exactly what vehicle to look for. Bill and Tony easily accommodated an itinerary with multiple stops which made our lives SO much easier and saved us from unnecessary driving and coordination. Everything was done via text/phone which is way better than dealing with a clunky website or corporate office. Price was very reasonable and very well worth it for the level of professionalism you get. We will be booking with Bill's Transportation Services in the future for sure.

Yes We Van was great! They transported us to and from the Seastreak fast ferry in New Bedford for…read moreour day trip to Martha's vineyard. They were on time, clean, friendly and COVID safe! They had a plastic barrier set up between the driver and passengers and the driver wore a mask the whole time. They also provided us with a tourist packet full of fun things to do on the island, which was amazing, because we were just going to wing it. We ended up following their self guided tour instructions and it was actually a lot of fun and easy to do. We even called the owner for directions getting back to the ferry at the end of the day so we didn't miss it lol. Anyways. Highly recommended family business. Thanks again! P.S thanks for letting us make a pit stop to dunkin on our way to the ferry! - Steve and Tryse :)

With everything that you have to think about when planning a vacation, reliable transportation to…read moreand from the airport will be stress free when you book with Yes! We Van! Exceptional reliability, great communication and skillful and friendly drivers. Highly recommend!

Well, my last post on Facebook .. dated August 15th . . was a post after years of multiple uses of…read moreAirport Express Direct with terrific service . . .UNTIL . . .this past Monday, October 31st. I had scheduled a pick-up for 11:00am for transportation to Logan Airport . . for a business trip. By 11:05am with no one having shown up, I called all three phone numbers for the business . .one of which is Mike's cell number . . to no avail. By 11:10am, I had to load up my car and drive myself to the airport! What annoys me most is that I had spoken with Mike the prior Wednesday, October 26th, to confirm my transportation, and he said everything was all set. Mike finally did call my cell phone just prior to my boarding my flight at about 2:00pm to ask if I had made it to the airport. He said he was "looking into what happened" and would get back to me . . which, as of today, November 6th, he still has not. This is EXTREMELY disappointing. Over the years, I have been a loyal customer having used this business exclusively for both personal and professional travel , and have recommended Airport Express Direct to many friends and family members. What a horrible way to leave a customer . . just shameful! I obviously shall NEVER again utilize or recommend Airport Express Direct. If you were truly a stand-up business, you would have called me back . . . let me know what really occurred. . . how you dropped the ball and offered an apology . . . perhaps even offered complimentary transportation for my next trip. Yours is just another business, like so many others, where customer service, dependability, and accountability are a thing of the past . . . Sigh! Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees.

One job. You had one job to do. Left me stranded at 4am…read moretrying to get to the airport. Confirmed by phone and email prior. Thanks a lot, dick.

I had a hard time finding a limo to do a one way transfer for a wedding; we needed a limo to bring…read morethe guys to the venue and then the girls. Most companies won't do a transfer for a wedding and we had no need for four hours of limo service since the ceremony and reception were in the same location. A Formal offered three hours of service (the shortest window I could find) and at a reasonable rate. Tom (the owner/driver) was easy to book with over the phone, quick to respond to emails and provided a smooth ride in a beautiful Lincoln crossover limo. However, his customer service skills left much to be desired. He came across as aggravated the last few times we spoke on the phone and actually had me in tears after one call (the services were already paid for at this point). His attitude during my drop off at the venue was terrible and this was during the point of the day when I was the most nervous. The car doesn't have an interior light or mirror (I guess I was supposed to know this) so if you need to do any makeup touch ups, you have to rely on a bridesmaid to hold her phone flashlight and use your front facing phone camera.

I called around to check availability for senior prom for my daughter. I found A-Formal on the…read moreGoogle search engine and it had a couple reviews of happy customers. I had seen their limos around previously. Upon calling I spoke to Tom who was friendly and accommodating. His original phone call quoted me and I hung up with all the info I needed to check with parents and get a deposit. When I called back a few minor details had changed, and as expected so did the cost (we added 2 people and half an hour). I gave a deposit and was told cash could be paid on the night of the prom. We had rented the town car for 9 people. Prices were competitive and reasonable. Upon arriving at our meeting spot a few parents had already said our driver was waiting asking for me. I was greeted with professionalism and courtesy and provided both my contract and receipts for both transactions. The contract was simple and easy to understand and the driver was excellent. He texted me when the kids arrived at the venue and when they were back for the night safely at after prom. This was huge to me considering the car was full of mostly minors. I was very happy to know all the kids arrived safely. Bonus: because the had a bigger car availabe (a Thursday night) the kids were excited to see the SUV pull up. I believe this seats 16 (sorry if I'm wrong) and the kids were super excited for the "upgrade" and the nicer car and more room. Parents were a bit jealous, too!! Excellent service, great communication, kids loved the driver and everyone had fun. We will be using them again.