Great product at a reasonable price. Love the communication the team and staff have. Super happy with their products as they always come together especially when I need something of urgency. Super reliable and convenient. Would recommend them to any business owner and as a consumer use. They even wrap vehicles as well if you need decals on your fleet! Love the arsenal of products they have. read more

My family & my company & my friends have been customers of Print4mat for nearly 5 solid years from finding them on Yelp and every single time this store has delivered remarkably high grade manufacturing that we've yet to encounter at any other Print Shops or online software allowing you to do it yourself. All of our companies are different and use a wide range & variety of products such as large-format posters & magazines (catalogs, brochures) to Vinyl Decals for store fronts and car wraps on rental fleets to custom shirts, hoodies , hats and masks for our clients to custom embroidery at a fraction of the cost compared to competitors without sacrificing high grade and . We utilize everything you can think of and majority of the time we need same day orders (very difficult to find) due to the nature of our business's & Print4mat has been the only shop that's consistently producing superior and quality products on a extremely short time line. My business partners & I highly recommend Print4mat if you need any type of printing done for your business or for special occasions such as weddings and baby showers. Thank you Print4mat for your spectacular customer service and phenomenal prices!!! read more

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Would not use this company. I set my designer up with them who is amazing but struggling financially due to the COVID and Lelo had him do multiple jobs, then never paid him, and is still ignoring him. I had to reach out to the company's the work was done for and let them know. The next step we are suing her unfortunately. This place has a lot of potential, but unfortunately unethical and thief's. read more

Do not I repeat DO NOT do business with this business. We had 32 shirts screen pressed here and 13 of them were faded they had paint finger prints smudged on some shirts and they were a total mess. I don't know how these people are still in business. When we took the shirts back to ask them if they could make it right they said they would make it right but then kept giving us the run around it's been a week and still no shirts so we went back to see if we could just get the shirts they messed up back and the lady that owns the place wouldn't give me the shirts back the shirts that they messed up and she threatened to kick my butt if I didn't get out of her store. She told me that she didn't give a f about this order because she didn't do it the guy that she had working for her did. And he was out sick with covid-19. The whole time she was screaming at me she had no mask on this shop should be shut down I wish I would of checked their reviews first before I did business with them because I would of went somewhere else. Lesson well learned read more

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Horrible communication I bought 5 hats in October and I still haven't heard back from them. I purchased them on a Friday and they promised me them by Monday and it's been 2 months without any idea of where my hats are or when I'll receive them. I asked them to put a logo in the middle of my hats and they forgot to mention that the hats aren't able to have a logo in the middle and ever since then I haven't had a call back. Please be aware of this location as it is shady and very scary. read more

DO NOT ignore these reviews! This place is garbage. We sent in a request for a quote, I called and spoke with a Trevor or Travis the next day to simply get an ETA, there was no rush but I was headed into town and wanted to know if I should bring down my stuff as I live 45 minutes from town. He confirms a quote would be ready by the afternoon, I wait, and wait. Needless to say l've waited for 5 days and no communication. I emailed them and got ignored. Don't waste your time, this is something they do. Look at their reviews here and on FB. read more

It's been 8 business days, I have yet to receive my order. The event I needed them for happened last night. I called to cancel my order but they ignore my phone calls, they must have called iD. I showed up in person and they have repeatedly told me my sign were in production, but I found out yesterday evening that they didn't have all the material to make my signs. They said they could give me 3 out of 6. I asked because they didn't produce within standard printing time if they could issue a refund for the other 3 signs and they said no. In the fine print it says all sales are final even if they go way outside of their standard printing time frame. I wasted $300 but they don't care. Thanks for nothing! read more

This place is TERRIBLE. I needed a job done for a customer. Paid them to do it. Customer then cancels the order the very next day early. I called Print 4 mat and cancelled the order with Lelo. She confirms that she was able to cancel and now she refuses to refund. HORRIBLE BUSINESS PRACTICE STAY AWAY STAY AWAY!!!!! read more

Prices are advertised as lowest in town, but service is sub-par and provides for a lack of accountability, which led to a missing order, leaving this business with only one star. I was hosting a seminar, so we decided to order a large format sign through this shop. We ordered one on October 2016, and it came out fine and I time, so we decided to use them again. However, this time, I never got the sign I ordered. I placed my order after receiving an estimate and a guarantee that the sign would be ready by Tuesday if I ordered and paid on Thursday. I was told I could only pay by credit card over the phone, so I did, as requested. I never got a confirmation call or anything else from them following up to confirm my order or saying anything to indicate that there was a problem with payment or anything, so I figured they were taking care of it. Come Tuesday, I found out they were not yet working on my order. In fact, they said they never got a call from me - after I called the number provided in the email with the instructions on how to pay, on Thursday. What's worse is the lack of accountability. They refuse to take online orders, making accountability difficult, as evidenced by the fact that I gave my credit card number over the phone after dialing the business number provided in the email, yet nothing ever came of it. They also took no accountability when I arrived to pick up my order, nor did they ever call to check in, knowing that I had asked for the estimate with a sense or urgency and a deadline. They were too busy defending themselves to empathize with me or even offer an alternate solution to make it right. The person in the back suggested he could try to get it out and done by the time the seminar started, but the people up front made no effort to try to implement that solution for me. This place advertises that it had the lowest prices in town. Lesson learned: you get what you pay for. Never ordering signage from this place ever again. read more

Worst service ever! I had to call to get their design team to email me. Call daily to remind to email. Once my order was to be done they told me it wouldn't be done on time. They wanted me to pay extra to have it delivered on time. When I asked will it be done in time they told me yes but not true. Should of read the reviews. cheap = Bad service. read more

If I could give a negative star rating I would! I put in a very simple order, no design for them to print just 3 different colors and printing of names. I put this order in on June 11th and the order was finally ready July 26th. During this time we received no calls to update on their lack of progress on our order. I will NEVER recommend this place. read more

The customer service here at this print shop is up up up upstanding. My vinyl stickers I had them print me printed out the perfect shade of blue and green. They have a smoking good deal on custom stickers and vinyl labels. You will not find a better price. read more

I really, really don't like to give bad reviews, but I think this is justified. And after reading some of the past reviews, I can tell it's going to be difficult to get my money back. I reached out to the business on 4/26/2018 to get a quote for approximately 33 shirts for the year death anniversary of my uncle. I explained that I needed the shirts by 5/11/2018 for the event that was scheduled 5/12/2018 in California. They sent me a quote back on 4/30/2018. I personally went to the business on 5/2/2018 to finalize the order. I paid them $540.48 so they could get started on the artwork. I received the artwork on 5/3/2018 for review. I approved the artwork the same day. Up until this point, they were very communicative. I provided them sizes for 30 of the 33 shirts and told them I would need to get back with them on the remaining 3 shirts after the weekend. I didn't receive any communication. I trusted they were going to follow through on my request. Big mistake! I provided the sizes for the remaining 3 shirts on 5/8/2018. No response. I am very busy at work, usually working 10 hours a day. By the time I get out of the office, the business is closed, so I didn't get a chance to follow up on my order. Again, I trusted the process. On 5/11/2018 at about lunch time, I called to find out if the shirts were ready for pick up. They told me they were "in production" and someone would call when they were ready. I called 15 minutes before they closed to see if the shirts were ready, when they tell me they had been having issues with their screen printing machine all day and wasn't able to make the shirts. First of all, why didn't they give me this information when I originally called at lunch? Second of all, why did they wait until I called, 15 minutes before they closed, to tell me my order wasn't ready? So if I hadn't called, they would've just closed up shop without notifying me? I told them that I wanted a full refund, because the event was the following day in California, and if nothing could be done by 8 a.m. on 5/12/2018, than I had no use for the shirts. I can't understand why they waited until the last day to work on my order. Apparently, that's when I was told they've been having issues with the machine all week, and they had some contractor helping them out. So why wasn't my order started earlier, like the day before, by this contractor? To say that I was embarrassed not being able to produce the shirts my family wanted for a special event is an understatement. But what upset me more was the non-communication from this business. Until now. On 5/14/2018, I emailed the business requesting a full refund. No response. I emailed again asking if they can notify me when they process my refund. No response. I see they didn't have any problems taking my money, but now that I'm asking for my money back...crickets. I will be making a trip to the business tomorrow personally to find out what the status is on my refund. (Yeah...good luck, huh?) What's sad is that they were so promising at first. The owner even asked what the shirts were for and seemed to empathize with our event. I'm usually not one to judge on other people's reviews and like to give local businesses a chance for myselthis is one I should've took warning to. UPDATE 7/18/2018: Over two months later and I still have not received a refund nor any communication from this business. I contacted BBB of Nevada, and still didn't get a response. This is NOT how you do business. I'm all for supporting local businesses, but they make it bad for everyone else. What a horrible, horrible experience. My request wasn't for profit or for a business....my request for these shirts to be made was for a personal reason: to celebrate the one year anniversary of my uncle's passing. My uncle who was an Army Veteran who served as an MP (Military Police) and Army Recruiter. The way this business treats people is just despicable. You better believe I will be exhausting all my options in getting my money back. read more

The worst experience ever stay away don't ever let them fool you pay for services year and three months ago get my paperwork back and it's all wrong the worst customer service possible you pay upfront you never know what you're going to get please do not use this please go somewhere else save yourself headache read more

If there was a negative star rating in Yelp reviews, these clowns would have gotten it. The Millenial 'we're to cool for you and really don't care' attitude seems to prevail at this business, where they are short, unorganized, non-communicative and unworthy of doing business with at any level. I had a 24-hour rush order they acknowledged they would do and called me at 20 hours to inform me they wouldn't be able to deliver for a week. Totally hosed me for a business event. DO NOT GO THERE. THEY ARE NOT WORTHY OF YOUR BUSINESS. read more

This operation is poorly run and delivers an inferior product. Their customer service is weak in that they offer to deliver products in timeframes that they can't. The worst is that their product is unusable for professional promotion. the stickers that I ordered are not sharp! Their printing is not crisp, it's kinda fuzzy. read more

Don't bring your business here. My boyfriend attempted to get business cards there 4 MONTHS AGO and they still haven't given him his product. He paid cash up front $800. LELO has very poor customer service skills. She never returned any of his calls and told him to email someone in Vegas after about 3 months of phone calls. This is the most unpleasant unprofessional experience we've had! He is losing business because he can't hand out cards. I called yesterday they FINALLY answered the phone Skylar was nice and took my information and nobody has followed up with us. They have no voice-mail! Today l went by and the business is closed until Monday. This place is a friggin joke. We just want what we paid $800 for 4 MONTHS AGO!!!! read more

Worst customer service ever. Do not even bother going there. They will treat you like dirt and charge almost triple what others charge in town. read more

I am truly unhappy with this company and the way they handle business. I ordered 10 polo's with a small embroidery on them on the 27th of June. I approved the quote and gave them the money. Then i approved the print. Its been over three weeks and i call them to find out what is going on to learn they never got the email but was more than happy to keep my money and not make my shirts, never bother to call or email me and say its been awhile do you approve. They were less than apologetic and said computer errors happen. Why was there no fallow up? Why would you take someones money and not provide a service. This company has no values or morals. They do not know how to run a business. Please spend your money elsewhere, i have never seen such a lack of customer service before in my life. read more

These guys are great. I've used them twice and will continue to use them and refer them to friends. I came in on a day after they closed and called to see if they could help and they actually sent someone back to the shop to help me out. Great products too! read more

If I could give zero stars I would. I placed an order with Lelo the owner on October 7th and she said id get my shirts in about 2 weeks time. Im posting this 1 day before dec 1st. I Reached out multiple times and wrote her on facebook but instead of responding she posts how much money she has and goes to Hawaii and ignores my messages. Im a small business owner and believe customer service is king and this company reflects how not to be. Will not use again and never will recommend to anyone. read more

Terrible customer service,the owner of this place Lelo - is very arrogant, i am surprised they are still in business. I've had few projects that they made a bid on it, paid for the first one, never get the right design we discussed, so stopped the project at that point and never get anything done beyond that point, never got a call from this guys offering how to fix it, asked for the refund (at least partial) since we did not mowed on on the project and nothing!!! Waist of money!!!! Waist of Time!!! after 2 months of dealing with them, I cut my losses and moved on. Their prices are cheap for the reason. read more

Absolutely terrible. Do not go there. They make all kinds of excuses why they can't get your job done (including, we do not have voicemail). And they require payment in advance. I could go on and on, but just read some of the other negative reviews and the experiences are very similar to mine. After the arrogant owner Lelo cancelled my order and agreed to refund my money, it never happened. I'm still working with my credit card company to get my refund. The place is unorganized, dirty (including dogs in the business /store area), disheveled, lacks communication, provides excuses for every delay imaginable, etc. And they ARE NOT the cheapest. I found a professional place that was much cheaper and had my job done in a week. read more

We got into Reno for a trade show at the grand Sierra. They referred us to print4mat for signs and flyers. This shop was very easy to work with . Lightning fast. Terrific customer service. I'll continue to order and have things shipped to us in Hawaii because the prices here is very cheap. Good quality cheap prices, Thanks Lelo!!! read more

Don't make the mistake of coming here! They'll take your money and refuse to do what you paid them for! Look at other the reviews, it's not the first time she's done this. This place is a scam. read more

The woman at the desk is outright disrespectful and in no way helpful. Couldn't tell if it was derogatory or just pure atrocity with misuse of English terms not knowing their full meaning. read more

Print4Mat Reno has impressed me quite a bit this year. I've made several sticker orders (two were last minute) and they came through for me, staying late to finish the order one night. Their prices have been slightly more than others will quote, but I don't stress on price when I know they do good timely work. They have great equipment all around and I've seen them screen printing graphics on Tshirts. They are definitely professionals all around. read more

Wonderful experience and great customer service!! My customers loved the quality of shirts and screen printing and after washing several times, the shirt looks like the 1st day we got them! Very fast service and so helpful! Highly recommend! read more

This is my favorite printer. In town for burning man and they really took care of me printing stickers and a large size vinyl sign last minute. I'm talking about calling them at 3 o' clock on Friday. They stayed after hours to complete my order. Very easy to order. Great customer service. The price was a lot lower than i expected. They're the best printer in Reno read more

Horrible customer service. No accountability taken for mistakes made. I really wish I would've did my research before using this establishment. read more

My experience was AMAZING!!!! From start to finish. These people are the real deal and the customer service and communication was the best I've ever experienced. I highly recommend Print 4Mat for your advertising needs! read more

Garbage company. After confusion about a deadline on programs for my high school production I was informed they would be ready after 7 business days instead of 5. This was on a Thursday meaning my first entire weekend of shows with 800 patrons were screwed. (Their window given was 5-7 business days so they were technically still in contract at this point). I went in on Tuesday, 8 business days after my order was processed and they STILL didn't have it complete. They were having it shipped from their sister store in Vegas. On top of failing to fulfill my order the manager was rude and took zero responsibility for anything they did not to mention refusing to speak to me on the phone and leaving me standing in the store for 15 minutes before gracing me with her rude presence. I asked for a discount when on day 8 they still didn't have my order and was told "no discount will be given" so at that point I demanded a full refund and went with an emergency last minute printing shop in Sacramento to fill my order, they were wonderful. Do yourself a favor and pick literally any other printing company on the planet. One of the worst customer experiences of my life, I am not someone who complains often. This was horrible. Can't imagine they will be in business long treating customers like this. I'm a small business owner and they have lost my business forever. read more

WARNING!!!!!!!! I ordered dye cut business cards back in January and paid half which was 150.00. My receipt said I would be receiving them in 7-10 business days and unfortunately it's been 63 business days and counting. When I call asking questions they said to call back in a couple of hours so they can track them or they will call me back but they never do. Proper way would be to put me on hold and find out where my cards are and give me a direct answer. Very unprofessional staff. I'm surprised this business is still open. All they say is my cards are coming from China and I should get them this week or next week. They have told me that about 10 times already. Little advice buy the machinery to make the cards at your location. Got to spend money to make money right? Lelo the owner takes more time and effort to respond to the reviews then actually satisfying a paying customer. She never admits when she's wrong and she justifies her actions. My recommendation is to go somewhere else you'll pay a little more but at least you'll get the product and on a reasonable time. Thank you I was very excited to get my new business cards. read more

Luke at print4mat is fantastic and very professional to work with. Service is excellent but more importantly print4mat has ridiculously the best pricing around for shirts and banners. We saved over 50% compared to other quotes we got. I highly recommend Luke and the team at print4mat! read more

This place is a total piece of shit. After not getting my items for the past five weeks, I have heard stories of computer issues, service issues, Lelos on vacation now she's at a doctor in Las Vegas. five weeks I've spent trying to get my money back, I have resorted to the Better Business Bureau and I have informed them that I will get a lawyer. I don't care if I have to spend $500 to get 50 bucks back it's the point of the matter now. do not ever ever go to the shit hole of a business. read more

This company has helped me out in a bind when I need some quick turnaround. I've only ever ordered postcards from them, so that's my only reference, but so far it's been pretty good service. Their prices are competitive for the quick turnaround, and I think the only snafu we've really had (completion time) was a misunderstanding of which day the printed material would be done. Ultimately, they've been pretty responsive and understanding. I'll be using them again, I'm sure. read more

Worst place ever. 5 weeks after I was told by the owner Lelo that I would have my banner, still no banner. 2 more weeks of trying to get my money back. Today I was told by her, that I could go "F" myself and good luck getting my money back. She laughed and told me good luck taking her to court she has a lawyer in her pocket. I have receipts, good luck to her. I'll see her in court. I wouldn't have given 1 star but you can't post without it. read more

In business you can have your deliverable be good, cheap, and/or fast, You can usually only pick two of those. At print4mat you can only pick one. read more

I would not recommend this business to any one. Customer service and communication is horrible ! They yanked my fiancé chain and never finished a printing job he paid them to do ! He ended up having to finish it himself at home. They owe him a refund and have tried to blow him off!! Very unprofessional!! read more

Would not recommend, to terrible customer service, the saying penny wise pound foolish is so true in this case, they do not take care of the customer. read more