Terrible experience today. Went back after several years and they will never see me again. We had a small set of pictures to print, we ordered them this morning, and were supposed to be ready by 5.30. When we showed up, they weren't ready. OK, no problem, I can wait a little. Then they asked me to pay before I actually saw the pictures, which I did, but I thought was weird. When we finally got the pictures, they had cropped them to make them fit the size we had chosen. To be fair, I haven't ordered prints in a store in the longest time, so maybe it was our fault. Still I wanted to understand if there was a better way to print the pictures so that they would be faithful to the original shots. The technician was trying to help me out, and I was willing to re-pay the price of a better reprint, when the owner started very aggressively telling me that I only had two choices: with the border or without it. He interrupted his employee, who was trying to help, and was extremely rude to me. All of this in front of my 10 year old daughter. These pictures were for her school project. I guess a small set of 3-4 bucks school project pictures weren't worth his time. Too bad. I'll take my business, even if small, somewhere else, and I suggest you do too. read more

What a gift La Canada has with Printefex in our backyard. There is no job too big or too small. The staff are always courteous, helpful and, when needed, creative. Why go anywhere else? read more

Great personal service and fantastic knowledge about all things printing. Will go out of their way to help whether it is printing one shirt or making 100 signs. read more

Ana was really helpful. With a warm smile she spent at least half an hour assisting me with finding a design for my business card. Their prices are very reasonable too. And the quality of their work is superb. I recommend the place! read more

I went to Printefex in La Canada to pick up my photo Christmas cards today and had a most unpleasant experience. The owner, Erik, had taken it upon himself, on the basis of his vastly superior taste and expertise, to lighten the photograph so that the photo looked as though it had been taken in bright sunlight in the middle of summer. We had taken pains to dim the wall sconces and ambient light and light candles, to achieve a more wintry feel. When I voiced my objection, he spent the next five to ten minutes berating our photo in a very loud voice, saying repeatedly that it was a "horrible" photo that he would be ashamed to send to anyone, and many more insulting attacks. In the future, I will gladly drive miles farther to do business with someone who deserves it, not one who insults me. read more

I dropped in Printefex for the first time to quickly print out an invitation. I brought my own paper. I didnt think the cost would be much as it was less than 30 color print outs and I provided my own paper. The girl who helped me was nice and pleasant. I was not quoted a price before hand and was completely shocked when I was charged more than double what I would have paid at Kinkos. As much as I hate to admit it, it is hard to support small businesses when you get ripped off. I feeI taken advantage of, and wont be going back. read more

Erik and the rest of his staff at PrintEfex are the best. I can't tell you how many times I have had a photo or print job that I needed quickly and PrintEfex delivered every time. They are price competitive, top notch quality and they regularly support the local schools, LCFEF and other non-profits organizations in the neighborhood. PrintEfex is a shinging star in La Canada! read more

After being disappointed with the quality of CVS prints, I had my photos printed by Printefex. Dramatic difference! The photo color and clarity were SO much better. I will continue to use Printefex to print out all my photos! You can upload your photos on their website and then you will receive an email when they are ready to be picked up (usually within a few hours). read more

We used Erik and his team for various things. From small quantity business cards, magazines, flyers, promotions and EDDM. Can't say enough good things. Excellent service and you receive professional top of the line work. They are our goto company and you rest assure you are in good hands. A Plus service all around and we will always continue using their top tier service. read more

Not sure what all these reviews are about. I called to get a simple quote and the service was terrible. Most places I called previously just gave me info within 30 seconds and that was it. This place a lady answers the phone, I give her the info and ask for a quote. I get placed on hold for quite a while and then hung up on. I call back and a man answers and is trying to figure out who I spoke to. Get placed on hold again only for the lady to come back on the line, no apology for waiting and being hung up on and give me the 2 second answer to my question n hang up. Horrible customer service. I guess I now know who not to give my business to in the future. read more

Rude owners especially the guy with the long hair. I can see that they do a great job and are a trusted place in LC but please don't be so pretentious and dismissive I won't be back read more

Eric, Sylvia and Alfred are helpful and work with you until you get what you want. I practice as holistic physical therapist and recently opened my Nuve Therapeutics business. From small orders to large orders they are with you every step of the way. This helps marketing my business more efficiently and enjoyably. They make you feel welcomed and treat you with respect. At times my orders get delayed because of miscommunication between both party's but nonetheless you receive your order within allotted time. I continue and will continue to print with them because they get the job done and they have excellent costumer service. The quality is also great!!! Check them out, I highly recommend them! read more

I placed and order online. Called to confirm the order. I Went to pick it up and they could not find the order. Horrible service. My daughters party is tomorrow and there is no poster. And no one there offered a solution. read more

Printefex is a great neighborhood printer. They handle all jobs from printing out 1 or 2 pictures to thousands of copies or flyers for businesses. My office is in La Canada and I go to Printefex a lot for our printing needs. Erik and his team are always really helpful and reliable. I know I can count on them! read more

Really - why would anyone go anywhere else for printing? Yes, their prices are MUCH cheaper than most printing shops (10 cents per page for heavy stock paper vs 19 cents at Kinkos!), but even beyond their prices this is a business that is all about outstanding customer service. Their manager Ana dropped everything to help me with a massive printing order and she was happy to do it! The job was perfectly done and I actually enjoyed my time there while waiting for the copying. Knowledgeable staff and welcoming service! I will go back there - and only there - for all future printing needs. read more

PrintEfex is the absolute BEST! They do it all and they do it fast! I have gone to printefex for Tournament flyers, posters, banners, tee signs, programs, rack cards, even disposable camera developing. Erik is always striving to produce the best product possible for his customers. He recently upgraded a bunch of his equipment & we received the most beautiful color booklets I have seen! Printed, folded, & stapled all in a few hours. Wow! Great people, great service. In this age of internet shopping, it is so nice to have a local store you can depend on for top notch products & personal customer service. Thank you Erik & the entire Printefex team! You exceeded our expectations. read more

I have been going to Printefex for years! They do incredible enlargements, huge canvas prints, and amazing poster sized prints! Alfred helped me out most recently and he was incredible! I had a rush job for a family reunion and he got it done early and even cleaned up it with photoshop! read more

The best staff, the best work. Eric is the best! The staff is warm and professional, and the quality of the work is #1. They will work with you, until you are 100% satisfied. read more

Eric is a community star who knows exactly what he's doing both with his photo work, and with his role as a huge contributor to all of La Canada. read more

I have been using Printefex for over 5 years now and they are hands down, the BEST!! From copies to photos, business cards to soccer banners, they always deliver quality products with outstanding customer service!! read more

I went in to get my resume printed on some nice paper and they were very helpful in helping me choose a lovely linen paper. They printed it quickly and for a very reasonable price! read more

This place it's the worse ever I was just there and one of the employees the one with the long hair was extremely rude the owner Erik it's always running around like a chicken without a head and does not pay any attention on how the employees treat their customers they act like they are the only ones that can do that job......It's not like they are doing brain surgery. read more

This place is awesome! Eric was really great - he knew exactly what I needed, made great suggestions, and printed some color pages for my portfolio - WHILE I WAITED! Super professional and excellent quality. They deserve every star and more. read more

I've used Printefex in Glendale but this one in La Canada offers way better service. They are professional yet friendly and warm. Erik seems to remember everyone even though I went there right before Christmas when things looked crazy busy. They made my Christmas cards just the way I wanted. Like!!! read more

I love this place! The customer service is great and the stand by their product. Eric and the gang are great people.

I am in the process of developing my own business and needed a ton of print work (business cards, pamphlets, brochures, letterheads, and envelopes) done. I went to Printefex and their work was superb! I'm extremely picky and hands on when it comes to things that have to do with my business and using Printefex to do all this work for me was a great decision!! My good friends referred me after they did their wedding invitations and I couldn't be more pleased with my end products! Erik is the owner of the place and they were super friendly and gave amazing advice on things I should add or not do when it came to my brochures, etc. I'm sure I'll be using them for all my future jobs! Thank you, thank you, thank you guys very much!! You really helped me kick start my company. read more

Hands down the best, most reliable, and just great time management printing shop and probably any type of business I have ever dealt with, hands down. I went in to Printefex on a Wednesday in the late afternoon wanting 3x8 banner printed for a birthday party I was throwing for my boss with my co-workers. I thought they would say "Yeah, we can do that, it'll take us till Friday afternoon, you can pick it up then if you'd like." I was absolutely shocked when they said it would be ready for pickup by 9:00 THE NEXT MORNING. As I said hands down the best. read more

Above and beyond are the only words I can use right now to describe their incredible service. I don't do this often, but I felt compelled to write about the amazing and personal service I consistency get from them. I work with them often, for both personal and professional projects, and am always happy with their quality and service. But last week, they went above and beyond! had a huge event that started at 7:00 am on Saturday. At 5:30 Friday night, we discovered that our main piece of signage, a 4 foot by 12 foot color banner, was missing. I was in a panic and told them what I needed. I was able to get them new artwork, and they stayed well after the shop was technically closed (6pm) to get the banner recreated for us. And on top of that, they even delivered it to my front doorstep. The new banner was hung by 6:00 am and ready to go for our 7:00 am registration. I have been in the business for a long time, and don't many other places that would have done this. Everyone there genuinely cares about their customers and it certainly showed in the way they got the job done! Thank you thank you thank you!!!!! read more