This office has four stars, which is great but when I called today to see if they took my insurance…read moreor not, they told me that I would have to be seen by the doctor and evaluated to determine if they take my insurance or not that's egregious and outrageous and as a matter of fact, there's some other issues with that Policy good luck

Great atmosphere. Easy quick exam. Explained details in laymen terms. Receptionist was very…read morefriendly and Dr Pitrone easily explained the whole process in detail.

Best hearing test I ever had my hearing aids are so much better than the other ones I had I would…read morerecommend this man to anybody

Best experience I've ever had being new to hearing aids. The doctors absolutely amazing. Anytime I…read moreneed anything I can go see him or give him a call. If you're looking for hearing aids, I would definitely call here, right? They are the best

After buying three pair of hearing aids at Platinum Hearing, in which they could not Calibrate…read morethem. They were screaming and screeching in my hear and I could hardly hear anyone talk. After several years they still couldn't adjust them. I was a fool to stick around for more. They led me on until the 30 day return was past! I went to American Medical in Fountain Hills, they were wonderful, sold me a pair called Signia, the Audiologist was able to adjust to my hearing needs. They do not screech or scream in my hears. I can actually hear a conversation. I had been led on for far to long by Platinum Hearing! It is so nice to have my hearing aids close to being adjusted as it takes awhile for my brain to adjust to the hearing aids. I think I have finally found an Audiologist at American Medical that knows his business......

I have hearing aides from different company in Mesa Not…read moregiving name .. that place treats people horribly!! Today I went to American Medical Hearing in Chandler ax. Lauren at front desk was amazing ..Shane was person who talked about my yr old Lucid Aids that are not working. He was very confident that they could get these straighten out .. everything done today did not cost me anything and insurance not involved!! If you need hearing aids or not sure. Please give them a call. Amazing company and office and personnel!!!

I cannot begin to express my gratitude for finding the right doctor after going to many wrong ones…read more I have been on a journey to find an answer to my hearing loss for about a year. Many doctors suggested hearing aids. After about a year of seeing the wrong doctors, I found Jacob Ossoff who referred me to Dr Cassis. I am beyond grateful to have clarity on the diagnosis and to know that there are treatment options. Wait was a little long, but that's okay. They treat lots of patients.10/10 recommend.

Pretty good practice. I'll definitely go back there for following up if I need to. The front…read moreoffice staff as well as Dr. Cassis were very helpful and pleasant to deal with.

Very accommodating. Amazing customer service. Good vibes! You can tell people genuinely care about…read moreyou and enjoy working there!

Be aware of Karen at Tri City Audiology. I recently paid $900 to have my hearing aids replaced…read morewith Insurance. The new ones don't fit properly. I was told to bring them back to have them refitted. Karen says they are the same as my originals and there is nothing else they can do. I guess my ears have grown??? Very poor customer service skills. This was my second and very last set of hearing aids at Tri-City all because of one rougue employee. Everyone else is great.

Dr. Yvonne Richardson at Valley E.N.T. gives excellent, quality care. A few days ago, I had severe…read moreear pain and called their office, 480-753-1459 (on Frye Rd in Chandler). There were no immediate openings and Corina, very nice front desk staff, said she could call if there was a cancelation. Within 30 minutes, they called me to come in! I am so grateful. Dr. Richardson determined the issue, treated the problem, and turned a bad situation into a positive one. She is a kind and compassionate doctor. My experience with Valley ENT has been entirely positive. Valley ENT has a well-run office with POLITE people who work there. We recommend Valley ENT.

Do not even try this place. You literally would have to be dying with your throat closed or ears…read morebleeding for them to schedule you in since your condition is not emergent. Horrible customer service scheduling for this place with no knowledges of insurances.

Excellent personalized care from Dr Jose. Very thorough & kind. I was able to get tweaks to my…read morehearing aids every couple weeks until I got accustomed to them.

First of all, I set an appointment for a free hearing analysis. When I check in, I'm asked for my…read moreinsurance information. I clarify that I have an appointment for the advertised free hearing review and explain I'd rather not provide until the tests are performed. 15 min later a man steps out and asks again for my insurance information and asks me what Dr's office have I gone to without providing the insurance information. So I guess it's not "free" and clearly the emphasis is on sales vs an honest unbiased evaluation of my hearing. I walked out and I'm heading to Costco as many have recommended. Lesson learned. Choose a provider who values you, not just the quality of your insurance.

Connect Hearing in Gilbert saved my life and our long weekend in the Greater Phoenix area. I flew…read moreout here from South Carolina yesterday and forgot to bring the power adapter for my Phonak hearing aid charger! Red to the rescue! I called the clinic this morning and Red said they had my missing part. My husband and I went right over and picked one up and now I'm back in business! My sincere thanks to the generosity and great customer service of Red and Connect Hearing in Gilbert! I can hear again! Pat Ashton

I went to Connect Hearing yesterday for the first time and I will go there from now on. The…read morecustomer service, the professionalism, and friendliness were super! Both Don and Red made the experience very pleasant! Don checked my hearing with a free hearing test and then checked the hearing aides I owned. Instead of trying to sell me a new pair, which I didn't need, he told me that the pair I had were still good and that I should just keep using them. I asked for a "tweak" on my aides, which he did and now they sound even better! I highly recommend Connect Hearing in Gilbert to anyone needing to get their hearing checked and if need be, purchase them. Well run and trustworthy place! P.S. Red is a hoot!