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    Priority Plumbing & Heating

    5.0 (1 review)
    Open Open 24 hours

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    1 year ago

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    Plumbums

    Plumbums

    4.6
    (32 reviews)

    Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

    Our first experience with Plumbums was excellent - we had an emergency issue, Jim was able to come…read moreout within an hour or two and get it fixed, and he was on his way. When our pipes froze during the big storm this January (thankfully, without water in them), we decided to hire Plumbums again. That didn't go as well. Quality of work: The fixes Jim suggested (a series of individual junction fixes) seemed reasonable for the repairs needed, but in some cases replacing whole sections would have been more time- and cost-efficient (according to other plumbers we've had in our home who have seen the work done). And we needed four return visits within our first three days living in the house to address issues that had not been resolved or that popped up as soon as we turned systems on. One problem (heat running constantly on our first floor, making the house over 80 degrees in the winter) was unresolved until I researched possible causes myself and communicated that to Jim, who sent out one of his guys to implement the fix. Professionalism: We were frustrated by the lack of care shown toward our property. Jim's guys left plumbing debris (not just the stuff our homeowner's insurance requested, but just straight-up trash), food trash, and drywall dust in our basement and living areas. This means that the first thing we had to do after driving 3,200 miles to move in was clean up after them. Drywall was removed roughly in several locations, and although patching was not included in the estimate, the cuts themselves appeared unnecessarily sloppy (and our new plumber neatly cuts and replaces drywall as a matter of course, leaving the mudding to us, which is fine). Plumbums did work well with our insurance company to get our claim handled, and ultimately we have working plumbing. But our experience wasn't great.

    Ralph Mann & Sons

    Ralph Mann & Sons

    3.3
    (7 reviews)

    Ralph Mann & Sons is by far one of the most professional and efficient service companies I have…read moreever dealt with. After my 23 year old condenser finally kicked the bucket, they were on site the next day to assess the situation. When replacement day came, Kevin and Matt arrived right on schedule. Not bad, especially when it was a 30 minute window to begin with! They got right to work, and before I knew it the old condenser and evaporator was already in the back of the van. When a metal piece needed replacing they were able to leave, machine a new part, and return in about 25 minutes. I honestly couldn't believe it. I was initially told this would be an all day affair. But just four hours later, the new parts were installed and running beautifully. Kevin and Matt answered any questions I had during the process, and were very respectful of my home throughout the entire install. While larger companies may have more advertising, I highly recommend Mann & Sons for anyone in the area looking for a hassle free repair or replacement job!

    I dealt with a salesman and agreed on a $5,000 price for a gas furnace installation. Later that…read moresame day, he told me he wasn't sure he could even get the furnace because he didn't have anyone to pick it up, so it was reasonable to believe the job was not moving forward. When I followed up in person after a brief family emergency, the price was increased by $250, with the claim that technicians were waiting--something that was never communicated at any point. When I referenced his earlier statement about not being able to get the unit, he said he "didn't care what he said." Raising the price after the fact and dismissing prior statements shows poor communication and a lack of professionalism, so I chose not to proceed.

    Priority Plumbing & Heating - plumbing - Updated July 2026

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