I've been a customer for about two years now. Two really great points about Pro Air - their customer service and repair work. Pro Air is one of the few service businesses I've used where the service tech actually shows up within the estimated time the dispatcher/call-taker (who are very polite and personable) gives me. I even get a phone call when the tech is on the way and an approximate amount of time it will take to get to my house. Secondly, Pro Air will get your AC working again. It may take a while, and repeat trips - but they will work the problem until they get your AC working again. And if it takes a few days to get the part - if the service tech can set-up a short term 'work-around' to get your AC working, they will. AND - they won't be rude or condescending if you keep calling about a new problem. The service tech will respond and work the problem. Great company and I'd recommend them to anyone. Fantastic business. read more

The guys, Tony, Whit and the rest of them, and Ms. Connie at the Rincon office are fabulous! Very professional and helped me figure out which unit to go with that would benefit my needs and concerns! They did a great job replacing my old unit for my Brand new Carrier unit! I was told that my Electric bill would more than likely go down.. boy, were they correct! It went way down!! I'm loving it! If you are looking for honesty and professionalism... look no further, Pro Air in Rincon, GA is it!!! They treat you like family and will stick with you for whatever you need!! Thank you so much guys and Ms. Connie!! read more

I am sorry for the "bad" review that I submitted yesterday(9-20-22)and would like to recant. I was confused by information relayed to me by another party, i.e. that the after hours service charge would be less than we were charged. The higher rate charged was the correct rate. Also I groused about us possibly being scammed by being overcharged for the coolant. Since then my research has shown that the amount charged for the coolant was entirely reasonable and in line with competitors. Pro Air please accept my apology. read more

I've been a customer of Pro Air since they first opened and it was a one man show with the owner doing all the work . Now through his great customer service and dedication to costumers .He now has several employees , that all seem to have that same drive , experience, and knowledge as the owner. I would highly recommend Pro Air to my friends, family and anyone who is looking for a dependable,quality driven company . read more

Miss Connie set up our appointment and was not only very professional but pleasingly courteous as well; which is hard to find these days. The service tech Dylan was right on time and very personable. He thoroughly investigated our issue and took the time to explain what was going on without making us feel like he was rushed. He was also able to answer all of our questions read more

I would highly recommend Pro Air for any heating and air job. Our system went out and they responded the next day to diagnose the issue. Thankfully my system was still under warrant. Pro Air looked into all the information and worked with the warranty company. All the service techs were super friendly and they did a great job. Everything is back on and going strong. read more

There is a reason these guys call themselves pros. They have been the only people I truly trust to service my AC. ProAir has gone above and beyond for me, from service calls, to installing my mini-split in my garage, to installing my new energy efficient unit for the house. GREAT PRICES, GREAT SERVICE!!! read more

I called pro air at 8PM on Wednesday and Mrs.Connie in the office answered the phone with the most positive attitude and within the two hour window Dylan showed up diagnose the problem and had my system running!! I am very happy with their performance and will definitely be using them again in the future read more

I rarely leave reviews, but Pro Air absolutely deserves one. They went above and beyond to repair our AC when we really needed it. Everyone we spoke to was kind, honest, and genuinely cared about our comfort. If you're looking for a reliable, family-oriented HVAC company, Pro Air is the one to call! read more

Out of my many years of dealing with HVAC companies I must say I have never dealt with anyone as easy as these guys are to deal with. They beat the competitions prices and were quick to respond to my issue. Now I save myself the time and hassle of pricing around and go straight to the Pros. read more

My AC stopped working and I contacted Pro Air. I was very impressed with the professionalism of their employees. Connie was a pleasure to work with and had someone out to check it in a timely manner. I will definitely use Pro Air for my future Air Conditioning needs. read more

My A/C went out, I called Pro Air and they sent a technician out the same day. The technician was very knowledgeable and professional, he got my A/C back up and running! Not only great service, but their prices are reasonable Too. I would definitely recommend Pro Air! read more

Brandon is a super nice laid back owner operator with a strong commitment to his customers and community. Pro air is based or of rincon and serves the surrounding area and you can't go wrong with giving them a ring to experience their commitment to your satisfaction. read more

Our a/c went out over the weekend and we called Pro Air. They were fast and got us back up and running in no time! Prices were fair and we will definitely use them again! we can't say enough good things about this company and their employees! read more

I needed a second opinion, went in and talked with Connie, she set up for techs to come out that day! They came the next day and fixed my problem. Saved me $1600!!! Thank you Pro Air! Will be calling for my spring cleaning on my units! read more

highly recommend! On time and very knowledgeable ... Gave me all my options to ensure I was making the best financial decision possible. Didn't try to upsell me on things I didn't need ... Will definitely be calling them from now on! read more

Talked with us about our options when we had an HVAC unit start acting up. Ended up replacing the unit instead of repairing it. Recommended and will use again for any heating/cooling issues! read more

We have always been pleased with the quick service, great customer service, and friendly faces that show up to help us with our air conditioning or heating needs. read more

Called Pro Air for a 2nd opinion. I was beyond pleased with the service and price! Did the repair of my compressor the very next day and I was heating again! read more