I purchased a new HVAC system for our home back in 2019. While their quote wasn't the lowest, what…read morethey offered compared to their competitors was clearly superior and the price difference wasn't even substantial. It was well worth the extra cost. Since the installation, I've only had one issue (which was not their fault), and it was fully covered under the manufacturer's warranty with no out-of-pocket expenses. After the first year, I signed up for their bi-annual maintenance plan, and I have zero complaints. In fact, I'd say I'm very pleased with their service. Every technician who's visited over the years has been professional, courteous, and knowledgeable. After each inspection, they always send a detailed report via email, complete with photos of each task performed. At the end of every visit, the technician always takes time to say goodbye and they're always pleasant and respectful, which feels rare these days! They're consistently on time, and the friendly lady in the office always calls the day before to confirm the appointment. If I could give more than 5 stars, I absolutely would!

Well over $500 for them to install a $25 part in ten minutes on a unit we purchased from them, less…read morethan a year after the previous ass raping. If you like to bend over backwards and take it up the ass, call them!!!

I've used Palmetto for many years. They are great on a tourist-centric island where many are not…read moreso dedicated to the customer. I don't normally review any service, but I have to say that.Kyle did a fantastic job thinking through why we were have water damage through several ceiling vents. it wasn't the usual sweating from poorly insulated boots. I'll always use Palmetto and Kyle is my new favorite troubleshooting expert.

What awesome service by a technician named Josh. We had a lightening strike that hit our unit and…read morewe called at 9:15 at night. Josh answered and came over within 15 minutes and fixed our AC!! We couldnt be happier! Thank you!!

Excellent and reliable service. Very friendly too. Noah was great. Came to the house, performed the…read moremaintenance, no BS, just good. This is a big difference from our earlier service provider, which always found additional things to do, even though they had installed our unit, thus relatively new. We have found Goshnauer ec]extremely reliable so far. They came recommended by our neighbor, and we would recommend them to any new customer without hesitation.

While initially a good experience things derailed quickly. After pointing out some damage done to…read moremy driveway and sheetrock after our ductwork was replaced, the company's employees got very defensive very quickly. I was not pointing fingers, but simply trying to determine what contractors were at fault. Gochnauer's employee Brian S. sent me the following e-mail verbatim: "I cannot believe the gall you have to even think this, let alone say this, Judd. We showed you proof the driveway was not us. And I paid for the ceiling we also did not do with proof. I let that ceiling go because it was already done. I am paying for that, personally, not the company or my guys because they didn't do it. Do not email me again." Really? This is how they treat their customers who just gave them two jobs and paid close to $10K. I will not do business again with such a thoughtless company nor should you. I called to speak to the owner today but I got a call back from the GM who never once provided an apology. Bush league company! Maybe I will dispute the last job they did since now I was told to not e-mail them again. Here is another quote from Brian S. regarding the sheetrock: "THANKS FOR THE INFORMATION. IF YOU BELIEVE THE SHEETROCK WAS TRULY DAMAGED ON SATURDAY, SOUNDS LIKE WE DID IT SINCE WE WERE THE ONLY PEOPLE THERE THAT DAY. I CAN HAVE SOMEONE TAKE CARE OF THE SHEETROCK IF YOU AGREE." - So he owns up to doing it in this quote but then says he didn't do it later. As for the driveway, it was recently poured and damaged during the install. It was done by either the HVAC company, spray foam company or ductwork install crew. Nobody will own up to it. Contractors around Bluffton have a bad reputation for a reason. Be careful who you choose.

They have been here 4 times since we bought a new HVAC system from them 2 years ago. During the…read morecold weather the heat shut off and they made me wait all night to fix it. A month ago they put in a new thermostat and now the AC won't come on and it is 78 in here and I can't sleep and no one will call back until tomorrow.

Excellent service and good people. Technicians are knowledgeable and on-call hours is wonderful…read more Got terrific service from them and encouraging others to work with deans.

We chose Golden Triangle HVAC when we first moved to Bluffton, SC 3 years ago. So glad we did. We…read morehave a service agreement with them and it is well worth it. The salt air is tough on HVAC equipment and needs to have continued upkeep. The business is small enough that the same repair technicians work on your unit. It is reassuring to know the people that visit your home.!! Highly recommend

From the owner: Hello from Golden Triangle Air Conditioning and Heating. For over 10 years we have been servicing…read morecommercial and residential locations for all their HVAC needs. We sell, repair, and provide maintenance to all types of air conditioning units no matter the brand or size. With our highly-trained team, we can take on new builds, add-ons, and all types of venting work for building construction. We will also come out and test the quality of your air and improve the performance of your unit. Golden Triangle Repair of the Lowcountry, Inc. is a certified dealer of some of the best brands on the market including Trane and Carrier. In addition to providing the best equipment to you, all our techs are EPA certified, giving you peace of mind.