I've been coming to Empower Physical Therapy for about six weeks and have had a really positive…read moreexperience. Dr. Enrique and his team have been very helpful with my progress. I especially appreciate the practical advice they give me on the exercises and what I can do on my own to continue improving. The PT aides I've worked with are always warm, friendly, and easy to work with. Everyone makes me feel comfortable and supported during my visits. I appreciate the care and guidance I've received here and am glad to see that I'm making progress.

Zero respect for patient time. Regularly have a wait even though appointments are scheduled very…read morefar in advance. If you have to cancel within 24hrs they have a firm $50 fee but have no problem leaving patients waiting for 20min+ for no explicable reason. Even once you do cancel all appointments they never stop emailing you and send very sketchy attachments that they refuse to explain!!! Must be some sort of scamming attempt bc they never ever reply to the question of what is in the suspicious attachments they are sending to former patients.

It's as if Dr. Karim has a magic orthopedic wand handed down from God himself…read more This place is where exemplary customer service meets physical therapy that should only be provided to the likes of Shohei Ohtani and Cristiano Ronaldo. I came in with shoulder pain looking for answers, and after seeing Dr. Karim I feel like winning the lottery would be a distant second in terms of such luck. With a hospitable tone that could put a screaming baby down and equipment that is literally used by the Los Angeles Dodgers - I can only recommend this to anyone with a brain. Incredible experience I can't wait to go back.

Their therapist are great , their customer service and phone has lots to be desired. Their phone…read moreis always busy! You leave messages and the either call you very later or never call you back ; I feel like I have to beg to been seen. Kaiser send me here but oh boy they are so careless about getting back to you .

Had a 2:10appt and arrived at 1:50. After 35 min was brought back and had BP, ht and wt taken. Then…read morebrought to a room and waited for another 55 min. Still no MD and I got fed up and left. Will be following up with my insurance to make sure they do not bill them. I suspect this place of overbooking and possibly overbilling. Filing a complaint.

A "HUGE THANK YOU " to Dr Shah and his entire team. I came to Dr. Shaw after years of knee pain…read more He gave me several options and we decided that knee replacement surgery was my best option. Dr. Shaw made me feel confident about the procedure and prepped me both mentally and physically for it. On surgery day he checked in and again I felt he was the best doctor for this procedure. Everything went exceptionally well. I followed his instructions and had no issues. No infection, or ugly scarring. Of course there was pain during recovery but I just kept working with the in house physical therapy team which I also highly recommend and kept my follow up appointments. Matthew Frydendall is awesome he took the time to really listen to my concerns and always made me feel like my care and recovery were of utmost importance. Both Esther and Melissa at the from desk were extremely helpful and always brought a smile to my face when I interacted with them. This was a difficult journey but I'm to a point in my recovery where I can see how this entire process has dramatically improved my quality of life now and for many years to come. I can't imagine having to go through knee replacement without this phenomenal doctor and his entire team!! I highly recommend Dr. Shaw, Matthew, and the entire team at AO in Chino Hills. PS. I had visited another surgeon in Corona prior to my visit with Dr. Shah and was kind of blown off given a cortisone shot and told I needed PT. No I needed to find a doctor that didn't see me as a billable nameless patient.

Dr Eric McCale and the staff are very nice and helpful…read more He has helped me after my rotator cuff repair and carpel tunnel syndrome.

Very professional, clean and Eric is very knowledgeable has a ton of experience as a physical…read moretherapist, specialized in sports medicine and rehabilitation therapies.

Very friendly and professional and the staff really are helping the my total knee replacement…read morerehab. I also have been working with Jim Carry and he is the best. The facility is well equipped and very clean. I highly recommend PVHMC PHYSICAL THERAPY.

This business is a gift for everyone who has the need for physical therapy assistance.They are very…read moreprofessional and caring for everyone of there patients.They provide a structured program for each new patient that helps provide a great plan for every patient's success in their recovery with a plan for success.Thank you Jim ,who is the head professional and his entire staff Richard,Clive,Adam and many more caring professionals that are there to provide a successful recovery to those that want to follow there leadership to succeed.Thanks for my wife's Gail's continued success in her recovery. Husband James Lowe

I have been coming here for about a month now due to numbness issues on my left arm, which gets…read moreaggravated when I transfer my son or go running or use the elliptical machine. After going to another Physical Therapy office through Pomona Valley Medical, I wasn't really happy with the treatments/sessions I was getting so decided to try this place out. It is close to my home and accepted my insurance. My PT is Dr. Leanne and she is great! Not only is she a super nice person, but she's an awesome PT. The treatments she provided and stretching exercises she gave me have really helped! I am happy to report that I haven't felt numbness in my arm for a while now and I didn't get numb the last time I used the elliptical machine or ran! Yay! I still have a few more sessions scheduled, but she has already really made a difference in my comfort with my daily activities. Highly recommend!

After my son suffered recurring ankle sprains and an ankle fracture, he needed physical therapy to…read morerebuild his strength. As a parent, I was worried about how an 8 year old would handle the process--but Gavin completely exceeded our expectations. My son loves playing basketball and soccer, and Gavin did such an incredible job incorporating that into his sessions. He made the exercises relatable to basketball movements and drills, which kept my son engaged and excited to participate. Instead of dreading therapy, he actually looked forward to it. Gavin has a natural ability to connect with kids. He was patient, encouraging, and always made sure my son felt comfortable and confident. He turned what could have been a difficult recovery into a positive and motivating experience. I also want to give a big shoutout to all the wonderful therapy assistants who played a part in his care. Their kindness, support, and teamwork truly made a difference in his recovery journey. We're so grateful for the entire team's care and dedication. I highly recommend Gavin for physical therapy whether for a child or adult!

The therapist are pretty good, I found they were knowledgeable…read more Here's my issues. I was referred here by Kaiser, I believe it would have been cheaper to pay their hourly rate and not go through my insurance, somehow I was billed more than there advertised rates. Also, I've paid all my bills but randomly they will send me bills saying I still owe money. I just received another bill in September for something I paid in June. They always say it's a mistake but will continue to send me random bills. I'm sure lots of people just pay without doing the research. So if you do go here watch the bills because they will try to rip you off.

I had Damien after a knee replacement. So caring and kind. Never had to wait either. The whole…read morestaff are very friendly and helpful. I've been here twice with both knee replacements and have always been very happy with the service. Highly recommended!!!!

I'm only giving the 3 stars due to the front staff personnel. I've been in healthcare for years and…read morewhen the attitude is given by the front desk, it just ruins the vibe for the whole visit. It's my first time here, I try to get to the location and due to some insurance mishaps my appt location and time had been changed a few times. I arrived to the Crossroads location and quickly found out I arrived to the wrong one. Rushed over and even CALLED the front desk to let them know I was arriving late as a courtesy. As I walk in the front girl screening the appt just started repeating over and over how I was late and the tone was just annoyed right off the bat. Even another lady trying to come in was given attitude so quick too, but watched her as she picked and chose who to be nice to when walking in and out. ON TOP OF HAVING A WHOLE CONVERSATION ON HER CELLPHONE IN THE LOBBY out loud in front of us. Luckily they took me. Accepted my insurance and payment, the girls behind the window were a little nicer at least. The back office staff , especially the girl that took me back was much more pleasant. The conversation was there and the overall vibe was better from her. Finally seen Dr Baez. Super pleasant. Still took me in for my rather short 5 min visit and I was very satisfied. Point being, you can tell when you enjoy your job and when you don't. People can too.

Arrived early for my appointment, checked in and saw people coming in after me being attended to…read morebefore me. Waited over an hour after my appointment. This place is unorganized.

Great experience at Sports Specific Rehab! The staff was very friendly, helpful, and professional…read more The facility is clean, organized, and well maintained, which made me feel comfortable during my visits. Everyone was welcoming and willing to answer any questions. Highly recommend this place!

We had a great experience with Josh at SSR Physical Therapy. He played a huge role in helping my…read moredaughter recover from a hamstring injury and get back to doing what she loves. From day one, the staff was incredibly positive, supportive, and knowledgeable. Josh really took the time to create an individualized therapy plan tailored specifically to her needs, which made all the difference in her recovery. Because of that attention and expertise, she was able to heal quickly and safely--getting back on the basketball court and running with confidence. We're truly grateful for the care and dedication at SSR Physical Therapy and highly recommend Josh and team to anyone looking for top-notch rehab and support.

I am so grateful for Dr. Andrea Perez. She is compassionate, caring and, most of all,…read morecomprehensive with her evaluations. During our session she very thoroughly assessed my condition by listening to my issues and determining a course of exercises to address my physical needs. I'm thrilled to report that after a month of following her prescribed movement regimen, I'm seeing a marked improvement in my endurance and strength. Thank you, Dr. Perez!

From the owner: Stay Strong Physical Therapy offers one-on-one care for active women dealing with injuries. I’m Dr…read more Andrea Perez, a licensed physical therapist with 20 years of experience, and the owner and sole provider. Located inside a gym in Chino, CA, I help you overcome pain and get back to the activities you love, without the insurance hassle or referrals. Every session is personalized, hands-on, and built around your goals.