Great customer service ! Staff is very knowledgeable and helpful. Got my car back to great conditionread more

This is a long review, but strongly recommended to read for anyone considering taking their cars to…read morethis place. I took my car there to have them repair the quarter panel, rear door and the rear wheel. I asked this guy, Alex, how much he would charge to fix the scratches on all the wheels and he said he'll include it in the estimated price. He asked me to bring it next week on Monday so that he could order the parts ahead of time and have it done sooner. I dropped it off on Monday and he said it would be done by the end of the week. I called him on Thursday to see how it's going and he was talking vaguely saying that he just got the parts. I'm like ok, no big deal. I'd call him every few days to ask if he knows how much longer it's gonna take and he wouldn't give me a straight answer. Long story short, it took about a month for him to finish the job. I went there and looked at the car. Didn't notice any issues at first, so I paid him and left. As soon as I got in the car, I was shocked to see all the damage to the interior. The dashboard and the door panel on the passenger side were seriously damaged to the point that they were peeled off and the foam underneath was visible (photos attached). There were paint stains on the passenger seat and on the window. There was chemical residue on the gauge cluster, door panels and around the center console (photos attached). I took another look at the exterior and realized that the roof drip molding on the passenger side looked super damaged and rusted (photo attached) compared to the molding on the driver's side. As if they replaced it with a banged-up part from a junkyard. There was tape residue on the rear window (that I haven't been able to remove even after washing the car). The adhesive on the front windshield also looked terrible (photos attached). I went back right away and expressed my concern. He looked at them, completely denied that they were responsible for any of it and literally walked away from me as I was speaking to him. I was calm and super polite during our conversation and was surprised not only by him refusing to take responsibility, but more so by his rude behavior. As I was driving home, I realized the car wasn't driving normally. There was something off about it and I could hear loud creaking sounds as I turned the steering wheel. It kept going on during the weekend, so I got out of the car at some point to see if there's something going on with the wheels and the tires. I couldn't believe my eyes. My car has staggered tires, meaning that the front and rear wheels and tires aren't the same size. They somehow put the rear tires that are thicker and bigger in the front and put the front ones that are narrower in the rear. I texted him on Monday and told him about the tires and he didn't even respond to my message. So I had to take a half day off my work and take the car to my mechanic to have him rotate the tires. My mechanic's jaw was dropped when he saw that they had put wrong tire sizes on the wheels that didn't match. The paint job that they had done on the wheels was also so bad it kept chipping off as they were removing the tires (phots attached). As I was driving back, the windshield molding popped out of its place too. That's the level of attention to detail that you can expect from the Brothers. Since this Alex guy had decided to ghost me, I decided to go there in person to have him reimburse me for what I paid the mechanic. He wasn't there (or maybe saw me on camera and decided to hide somewhere). This other guy told me to come back next week to get reimbursed and glued the windshield molding with a frown on his face. When I went back to have him reimburse me, he had this look on his face as he was writing the check, and started yelling at me for bringing up the bad paint job on the wheels, because he did me "a favor". He was like I didn't even do your wheels, someone else did. Go and talk to them if you have issues. I also had to pay out of my pocket to do an alignment as it was completely messed up after what they did to it. I was already under a lot of stress after the accident and this whole experience made it that much worse.

We wanted to take a moment to express our heartfelt gratitude for the exceptional service we…read morereceived after our recent hit-and-run incident. In our search for a reliable collision center, we came across Mission City Collision, and it's truly a hidden gem. From our very first meeting with the manager, we felt welcomed and supported. Your team's knowledge, and professionalism made an otherwise stressful situation much more manageable. We appreciate how you assessed the damage and took charge of everything--from drop-off to liaising with our insurance company--making the process seamless. It was impressive to see how quickly you provided all necessary information regarding the cost to do the repairs, which even surprised our insurance agent due to your responsiveness. Our car looks brand new! Thank you once again to everyone at Mission City Collision for making what could have been a stressful experience so smooth and efficient. We will certainly recommend your services to all of our family and friends 100%. Jessica and Ricardo

Great Collision Center to go to! A Big Thank You to Andy, he helped me with my vehicle. My vehicle…read morewas hit in a hit and run. It was my first time dealing with a repair center, and I was skeptical where to go. I shopped around and I truly felt comfortable and safe leaving my vehicle with them. They were extremely professional and thorough in their explanation for the repairs and pricing. Plus, they promised my vehicle in two days knowing I had no vehicle to get to work and school. Thank you Andy! Emily Rose

These guys are the absolute best. I had an amazing experience. Very pro. And my car came out…read morelooking better than it looked before the car accident. They went above and beyond. Definitely got my business and recommendations for life!

V the owner has been by far one of the best mechanics I have worked with. He was very accommodating…read moreand helpful in answering any and all my concerns. My car was taken to Ram City Motorsport for a rearend accident to get repairs done. He and his team went above and beyond in getting me back in my car within a couple weeks and also fixed my front bumper for free outside of the insurance claim. He is the real deal. He picked up my car from home and delivered it back to me within a reasonable time frame. I'm definitely happy to have met him and to share this review. Thanks again V and his hardworking team.

Quality work and excellent customer service from the moment you walk in the door and drop off your…read morevehicle, to the moment you walk out door with quality work completed. Maria (receptionist) and Morgan made the entire process run so smoothly. They both provided excellent customer service, explained exactly what work was being done and what to expect, especially with the color after the work is completed. No surprises what so ever! If you are looking for honesty, white glove treatment with the best customer service and quality work guaranteed this is the shop for you...

Came here a couple weeks ago. Friendly staff. Quick fix with a fair price! I'm happy with the…read moreservice. Thank you

Very trustworthy and dependable shop. Met Luis, from start…read moreto finish he was great with communication and over delivered on my expectations. Highly recommend, and have already recommended 2 people over.

We had damage to our motorhome about 4 panels- Luis came to our home and gave us an estimate. We…read moretook it in on a Tuesday and picked it up the next day. Excellent work in amazing time. Reasonable price. -Mary and Richard Mendoza

I know this review is overdue, but XP Auto Center truly exceeded my expectations. I was in a…read morehorrible freeway accident in Los Angeles while driving back to San Diego, and we had only purchased the car a couple months earlier, so I was devastated. They did an incredible job with the repairs. The car looks and feels like it was never in an accident. The team was responsive throughout the process, the workmanship was excellent, and everything was repaired using new manufacturer parts. The paint match and finish are flawless. Allstate listed them as a preferred repair shop, and I am so glad I chose them. I feel completely safe driving my car again and could not be happier with the results. A special thank you to Nick for personally delivering our car back to us. With a baby at home and the car in LA, it would have been very difficult to retrieve it. That level of care meant so much to our family. Highly recommend.

I had such a good experience here!! They did an amazing job fixing and painting my car, it came out…read moreso good and I'm seriously so happy with it. Everyone was super nice, helpful, and the customer service was amazing. They kept everything easy and stress free and my car looks perfect. Definitely recommend them if you need any work done on your car!! 10/10 experience

Great body shop left my car like new like nothing ever happened…read more Marcos treats you like family and really takes care of u and the car Honest and respectful and reliable If u ever need a body shop This is the place to go

Moises Auto Body & Paint is a great company, and Marcos is super easy to work with and helpful. I…read morestopped by one afternoon to get an estimate on re-painting one door of my car that had been previously worked on by a mobile dent removal/paint guy, and the roof because the clear coat was wearing out due to sun damage. It wasn't looking good and I plan to keep the car for another five years or so, so I figured I should look into this. Marcos took a look at the areas that needed work, then brought me into his office. He typed up some information in the computer and got me a quote within 10 or 15 minutes, no problem. The cost was about what I expected and I didn't even bother getting a second opinion. Based on the number of great reviews on Moises, I figured I had found the right place. I scheduled a time to drop the car off on a Monday morning hoping I would only have to rent a car until Friday. They literally got to work right away, sending me photos of the car being worked on by noon. It turned out that the mobile dent guy had done some pretty shoddy work underneath his paint job, and that I would need a new door skin as well if I wanted the car to really look its best. Marcos was honest and said I didn't have to go this route, and could keep it the way it was, but it wouldn't look as good. It would be ok, and better than it currently looked, but if I wanted it pristine, I should consider the new door skin. I figured I'm going this far, so we might as well do it right. The car was ready by Friday afternoon as promised, even though they had to order a new door skin which was not in the plan. When I picked the car up Friday, it looked perfect. In fact, the whole car looked fantastic. The paint was blended perfectly. I feel so much better about this car now. One added bonus to all of this is that Marcos noticed my magnet on the back of the car that says "I [heart] my dachshund," and Marcos mentioned he also has two dachshunds. I always know I can trust a dachshund lover. The only problem is that Marcos is an LAFC fan, and as I am a huge LA Galaxy fan, it was difficult to accept this!