Taking my car to Superior Auto has been the Best decision I've ever made. Everyone that works there Sammy, Celia, Raul, etc. handled my auto repairs with Care and on Time. I will Highly recommend them to anyone in need of Auto Repairs from now on. Thank You Superior Auto for your professional and understanding Service read more

Superior auto is a wonderful and professional auto collision place. I was referred to them by my claims adjuster at AAA after I was hit by a car backing up. I was called the same day after my car was hit. They got my rental car situated and I was In and out pretty quicky. They had estimated 2-3 weeks for the repair and since the part came in early they were able to fix my car in a quickly manner. I appreciate the help and amazing customer service provided by Roman. Hopefully I don't get hit again but if for some reason it does happen again I will for sure come back here again. read more

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I chose this shop because it was a Mercury insurance preferred shop and I could not be happier. We had a rock thrown at our car and it ruined the windshield and the A pilar. This shop was so communicative and the end result looks phenomenal. Just look at the before and after. They even fixed some other spots on my car that were not a part of the accident. It's just a minivan, definitely not a fancy sports car, but it's our family car and we love it, and I'm so glad this shop took their time with our car. Their pride in their work truly shows. Price was super decent. I will only use this shop for body work from here on out. read more

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I had my car fixed there. I recently had a issue with my car and they helped me with repair. Thanks again read more

I want to share my excellent experience with the amazing professionals at Superior Auto Body! My car got hit in the bumper while parked and luckily the individual took responsibility for the accident. I first spoke to Celia who was very helpful and gave me my options. She answered my questions and concerns with details to help me decide. I would greatly recommend to everyone to take your car here because you get treated like family. When I picked up my car which I was told would be 3 days, I was really surprised to see the quality work. They definitely went above and beyond and their quality craftsmanship shows. I really appreciate and will be grateful to everyone involved in getting my car fixed. Too bad you can only give 5 stars because they deserve 10 stars! read more

I would save anything Superior auto collision center is a good business when you're in need the service here is good and friendly and I would definitely say quite responsive even though I was not able to use their services to help they were able to provide was invaluable. Definitely a place. I would call again if needed read more

Superior Auto Collision Centers - A front photo - Body Shops Near Me - San Fernando, California

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If you try to speak up for yourself and a mix of prices they will no longer serve you. More than unprofessional, so disappointing considering I went here for years. I'm a young woman and need to advocate for myself if I feel I'm not getting what I was promised. After trying to get answers as to why my seatbelts weren't fixed I was then left a long voicemail with more attitude than a teenager saying I can have the seatbelts and find someone else to do it. I could care less for free give aways, seeing I was given an attitude and free item I know he messed up. (I didn't pick up the seatbelts) I worked in customer service for over six years and have never spoken to a customer the way he did. If you don't want your price changing and outcome changing between drop off and pick up I'd recommend anywhere else but here. read more

Came with my friend to pick up her car, and I know now if I ever need work done, I'm coming here! Such amazing service! :)

I brought in a new car for a dented fender and Superior Auto was able to fix it pretty quickly after the new fender came in. They not only blended the silver color of my car really well, they also removed some scratches at the bottom of my bumper. Everything turned out beautifully, and I didn't have to spend that much for the repair. They made me feel like my car repairs mattered and kept me updated regarding my car. read more

As a previous customer, I went in to have my Honda undercarriage splash guard checked out and I was in and on my way in less than an hour. Their customer service and quality of work is exceptional. Thanks again! read more

Wonderful Experience From Sam and Company From Bringing Car In, Form Getting Estimate To parts And Parts Getting Painted and installed in a Very Timely Fashion, Wife Audi Is Perfect Again! Sam Been Doing Our Cars and Trucks for a Few Years Always A Great Experience! Thanks read more

They painted the hood of the car and not sure how they broke the glove compartment. They didn't want to fix it. read more

Superior Auto Collision Centers - Glove box - Body Shops Near Me - San Fernando, California

I have taken my car over several times They do amazing repairs. You just have to wait 2-3 weeks. The customer service at the front desk isn't the best. Very short and brief,not very welcoming. So I have mixed feelings about recommending the place. Thread with caution. Car repair was excellent. read more

Dropped my car for a not at fault accident on 10/10/23. Superior was a preferred repair facility of the at fault drivers ins. and local to me. Once my claim went through superior took the ball and ran. Handled the insurance end and did a great job with the repair & paint. Picked up the car on 10/12/23 must be some kind of turn around record. The car was returned repaired washed and vacuumed. Great job. I highly recommend Superior if you find yourself in need of collision repair. read more

Best place around , Hands Down!! They do an awesome job! Sam and his team will take care of you !! read more

I have been going to this location for over 12 years. I've always dealt with Hans, who is so kind, very informative and gets back to me quick. I brought in my brand new car and for the first time ever dealt with Sammy. Needless to say, I will never return to this location because of him. He didn't like how I reacted to a price which clearly all I needed was a breakdown of why it was so high. He gave me an option of not paying his mark ups but I can never return as a client. My entire family has done business with this location which he threw in my face, how classy of him, so I was shocked he ran the business like this. I paid my bill in full, and will never return to this location of his trash attitude and how he runs things. If you do decide to go here, work with Hans and Hans only. Avoid Sammy like the plague. read more

I had a few auto repair shops that my insurance company recommended and I went here to work on my car. The work they did was excellent and I even got a car wash! I would come here again if needed. read more

Great service exceptional customer care. I Will recommend Han to anyone that needs quick efficient customer oriented service for a vehicle. Thank you again Han. read more

Dishonest. Liars. Thieves. I had a 71 Volkswagen square back I was having repaired and painted here. I was going through a divorce and my ex had recommended the place. I went and spoke with Sammy the owner and explained the situation and gave him my number. I explained it was MY car and told him we would discuss it and to talk to my ex and give me call. The car had no windows or exterior trim. It was all at my exes house. He then conspired with my ex and knowing I was in California and my mailing address was in Arkansas proceeded to Lean sale my car. Being in California I never had a chance to read the lean before they took the title and my ex told me all of the parts I left at the house were gone. Lied to my face. Stole my car or gave it back to my ex. I don't know. I just know they took advantage and helped my ex in his campaign to further destroy me. Instead of being honest businessmen and staying out of domestic battles. They sided with him and stole my car because he gave them a lot of business. Don't recommend. I hear they do good work but they really did a job on me. My dad always told me when someone shakes your hand on something doesn't come through they should not be trusted. Sammy shook my hand took my number then stole my car. Thanks Sammy. read more

The most trustworthy spot around. This shop does great work and is top notch. Sam is our go to guy. Ask for Sam and remember when you want quality honest work then you go to quality shops who stand by their work. A+ customer service and a great spot. read more

I initially took my car in for an estimate because they were an approved auto body shop for my insurance company. The estimate took several hours longer than I was told. The communication was horrible and they completely ignored my emails and phone calls. I did not get my vehicle repaired here so I don't know the quality of work. However, the customer service during the estimate process was virtually non-existent. read more

Amazing service! 1St time involved in an accident. Let face it no one wants to be in involved in this situation it's frustrating and annoying. Never been to a body shop with this type of professionalism. I gave them my name and they already had my info from my insurance. Schedule an appointment for inspection, once approved by my insurance, they called me to schedule a drop of date. Drop my car off on a Monday, best part of this was Enterprise was next door to them (walking distance), No wait and did not need to ask for a ride.!! Just Perfect. Alex was the handler to my repairs, she was so great in the process of my repairs. My car looked as if nothing had ever happen to it. I highly recommend this place!! :) read more

I have been meaning to write this review for a few weeks now. I am very pleased to be able to report that the San Fernando Valley does have a reputable and high quality, customer service-oriented body shop. I was advised to use this auto body repair business by my insurance company to repair damages from an accident back in April of 2009. The damage was pretty severe and I wondered at the time if my car would ever be the same. After a month I got my car back and only had to take it in one time to have the door handle re-aligned. But in the early spring of 2011, I went to use my air-conditioner only to learn that it no longer blew out cold air. After consulting with my regular mechanic, I decided to take it back to Superior because the air-conditioning compressor, which is what my mechanic identified as the problem) was one of the items replaced after the accident. Superior first tried to get away with just recharging the system (even though my regular mechanic had already tried this). When I brought it back with the problem persisting, they not only agreed to replace the compressor immediately, they put me in a rental car (at their expense) for the 2 days the job would take! I did not choose to do business with Superior Auto Body but am happy that my insurance company sent me there. Alex (female) my service rep was always very patient and courteous. I recommend this business! read more

Sammy, you and your staff are so amazingly helpful, kind, entertaining, and enormously efficient! All of you answered my crazy questions (yes, customers have MANY of those), walked me through the entire process, gave a legitimate timeline and always greeted me with a smile. My auto wasn't ready by the time I had to go out of town (rain delayed the painting - Mother Nature's doing), but you even offered to pay for my rental for a week even though you weren't under any obligation to do so, just because it wasn't ready when you said it would be - amazing. Upon my return you completed the work and it looks beautiful!! Thank you for having Nordstrom-esq customer service!! I will HIGHLY recommend you and will be back (count on it). And thank you for the tip on where to buy tamales - they were the hit of our holiday meal. read more

They are all awesome at this body shop. My car was fixed really fast stress free. Everyone was so polite and patient I really love this place. My car looks beautiful and they also cleaned it inside and out. Thanks everyone at Superior Collision read more

I wish I could give these guys 10 stars. My car was completed at the promise time with no hassle or problems. The staff were extremely professional and helpful. To my surprise, they had detailed my car for no extra charge. Great place to do business! read more

The quality of work is amazing. I've taken three of my cars throughout the years and they always come out looking like they've never been in an accident. The paint color matching is amazing. All my friends go here for repairs. He has fair prices. Ask for Sammy. read more

Although I would have preferred not to have to use an auto body shop in the first place, when someone collided with my car on the freeway, AAA advised me to go there. It's a big shop and they were able to get to my claim right away. The work was completed in the estimated timeframe and the car was delivered to me looking like new. Because it is guaranteed for life, I can go back if there are any problems. Alex, the service rep, contacted me a few times to let me know how things were going. She always called me right back if I needed some paperwork. Right next door to a rental car place so it was easy. read more

Major bait and switch. Be care what they entice you with on the phone verses what they tell you AFTER you leave your car. Scammers.

Don't Go here . Rude and Unprofessional. Sam the manager. Does not come true to the word , was very intimidating. In no wanting to due Buissness with a 30yr Customer. read more

Thank you for the pleasant experience. Very friendly people. They follow up with customer regarding any updates.

I've used their services on multiple occasions. The staff is friendly, and professional. Each time the repair was finished ahead of schedule. The body work was excellent, and my car looked new again! Thank you for the detail work. read more

I got my car repaired here many years ago and since then I've recommended this place to many of my friends. They are very fast but actually care about saving you money while they also do quality work. Hans the guy who works there is very honest and every time I send a family member or a friend he is very honest and fast. read more

After a small accident took my car here. They were fast. Did a great job. I would definitely bring my car back. If need it

Sammy's is amazing!!! I use them for a lot of my Producer's cars in the film industry. I've never had one complaint from any car that's been returned. Sammy's does a lot of the dealers cars so he knows your car. They also do some astounding custom work.. From mild to wild, fast, reliable,honest. Also AAA friendly SAMMY'S is my number one choice Yes it is Superior.. I've always called it Sammy's he's the guy who runs it. read more

Did a good job with my after being side swiped. But in the back bumper to door it doesn't match other than that I got my car in less time than expected read more

Excellent customer service , car looks better then when I bought it. Turn around time was 3 days faster the estimated. Resolved and addressed all of my concerns and questions. Best shop around. read more

Professionals all the way. Brought my car to Superior they gave a date and time on when my car will be ready, and they kept there word. Work was done like it was never in a accident. Spoke to Alex she was great. Highly recommend Superior for all your auto body needs. read more

Excellent customer service and honest. The staff is friendly, they always answer the phone, and did a great job repairing my vehicle. Would definitely return. read more

Allstate refers to it as their premier shop, ( not sure why ) Took my truck after an accident to replace 2 doors, fix minor bed and wheel damage, Communication is bad, a promise was made to call with updates, did not happened, I had to call, when finally came to pick my truck, the color in the repair areas did not match at all, it was awful, they forgot to paint the gas door, They said it will get even as paint got older, REALLY!, I I gave them a second chance to correct it, they tried to "Mickey mouse" it, and the only thing They did is repaint the bumper, never removed it as they said they will, masked off and painted, depreciating the value of my truck, also the VIN sticker was taken out and 5 months after, still in order? when I called back they did not care of the outcome of all of this, the manager was never available, I am writing this review not only for the terrible paint job, mainly for the lack of quality of the final product and disregard for the customer, Very disappointing read more