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    Pro-Clean

    5.0 (5 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Pro-Clean

    Auto detailing work

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    City Auto Detail Company

    City Auto Detail Company

    (59 reviews)

    Falls Church City

    I've been bringing my vehicle here exclusively for the past year, since I purchased it, and until…read morethis last visit, I've had consistently good experiences. I've trusted them with routine detailing and even had my vehicle ceramic coated here, which is why this situation was so disappointing. On my most recent visit, I paid extra for an interior and engine spiff up, but the interior was clearly not properly cleaned - surfaces were not properly wiped down and it appeared to have only been vacuumed. I also specifically asked that the inside of the hood be wiped due to salt buildup from recent snow and was told it would be taken care of. When I got home and opened the hood to check, the secondary hood safety latch was broken. This had never been an issue before and raises concern about potential damage while the vehicle was being handled. I reached out to Kian (owner/manager?) twice to ask whether they had any issues opening the hood, hoping to understand what happened and address a vehicle damage issue. Both messages were read, yet I never received a response. Mistakes happen, but when there is a possibility of expensive damage to a customer's vehicle - especially from a loyal, long-term customer - the lack of any response is highly disappointing and unprofessional. I was genuinely hoping for at least the common courtesy of a reply. UPDATE: repair cost was $350

    Honest service from a small business. My car looked as good as new. Highly recommended!read more

    Pro-Clean - auto_detailing - Updated September 2026

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