Round chubby lady is sooooooo rude at the front desk... I just had my car repaired which they did a…read moresubpar job for $2500. The area they painted still has a black mark on it with compound stuck btw the doors. If you couldn't paint over my sensor, then you should not have promised me that from the get go. Why did you say it could look brand new???? Back to the lady who has zero customer service skills... do not raise your voice at a customer bc you accused me of having a bad experience with your coworker. And then when I responded asking about how you behaved, you shout "i dont want to argue!!" Please develop some awareness if you want to be client facing. First rule is greet customers in a friendly manner and act inquisitive. What is so hard about saying u will give me a receipt instead of being mute and unresponsive as I am standing there wondering what i am supposed be waiting for... and then acting like u are the victim... roll the footage bc you were already off the phone and could have communicated what normal people in CS do. Be more respectable. DO NOT TREAT CUSTOMERS THAT WAY BC YOU LOOK AND ACT MISERABLE.

I had a really great experience with this auto shop. I came in with damage to my front light/bumper…read morearea and was honestly stressed about how complicated (and expensive) it might be. They made the whole process super easy from start to finish. The team was professional, responsive, and really transparent about what needed to be fixed. They didn't try to upsell me or add unnecessary work, which I really appreciated. My headlight looks perfect now like nothing ever happened and the surrounding area was cleaned up way better than I expected. Turnaround time was also quick, and they kept me updated throughout, which gave me a lot of peace of mind. Overall, super solid experience. If you need any kind of light or minor body repair, I'd definitely recommend them.

I had an issue with my bumper that was very minor as a small piece of the bottom flap just fell…read moredown and I needed a quick nip tuck. It's so hard to find a body shop that won't charge you an arm and a leg and I was treated so warmly by the owner David and his team who instantly helped me as I was in a rush to pick up my toddler. It was a quick bolt to the bottom to make the flap stable until I fix my entire bumper and he didn't charge me which I was completely shocked bc I was expecting to pay $100+ bc that's the norm of LA body shops. Of course I tipped and he directed me to give it to his mechanic which I found endearing. I can't express the appreciation of his kindness as I will now ONLY come to David's shop and will refer all my friends to a reliable and trustworthy business as his. I recommend them 10000000000%. Thank you Orion team

On Thursday, March 19th, I had a minor mishap while parking at home and hit a pillar. My car was…read moredented, and the left headlight was completely shattered to the point where it wouldn't turn on. I was debating whether to fix it or go through insurance, but knowing I could get a ticket for the broken headlight, I decided to get it repaired. I asked for recommendations on social media, and so many people pointed me toward Orion Auto Bodyshop. They raved about how honest the owner is, the 3-year warranty he offer, and the impeccable quality of their work. I've actually had a go-to bodyshop for a long time. Over the years, I've dealt with quite a few accidents and have a trusted lawyer I always work with. I've referred my family, friends, and relatives to them, and they've always thanked me for the great introduction. However, this time, I decided to call around for estimates. As soon as I called Orion, the owner picked up personally. Just by looking at the photos I sent, he immediately walked me through exactly what needed to be fixed, which parts were required, and how the process would go. I could tell right away--he is a true expert. On top of that, the price was incredibly reasonable and fair. I dropped my car off last Monday, March 23rd, and was told it would take about ten days. To my surprise, I got a call today--just 8 days later--saying the car was ready and had even been detailed! When I went to pick it up this afternoon, I was blown away. The repair was flawless, and the car was spotless. It's perfect. I'll admit, I was a bit skeptical at first, but now I completely understand why everyone on social media recommended this place. Orion Bodyshop is honest, professional, and provides top-tier service with a fair price. I am now a huge fan and will definitely be coming back here for any future needs. I'll also be recommending this shop to all my family, friends, and relatives. If you're looking for a reliable body shop, this is the place! He even arranged a rental car for me! I drove it for all 8 days while my car was being fixed, and it made the whole process so much easier. It worked out perfectly for the 8 days I was without my vehicle. Overall : Car repairs can be very expensive (Yes. It costs a lot this time, too.Outch!). but I am extremely satisfied that I was able to get mine fixed perfectly with such a great price. Thanks to this shop.

After someone hit my car and drove away, I was honestly so upset and frustrated. My car was…read moredamaged, and my heart felt just as dented. That's how I ended up at All Collision Center, and from the moment I arrived, I knew this place was different. First of all, the owner is genuinely kind, honest, and easy to talk to. He explained everything clearly and never made me feel like the estimate was being exaggerated or pushed on me. Everything felt transparent and fair, which is something I truly appreciate, especially when dealing with car repairs. But what really stood out to me was how friendly everyone was. As soon as I arrived in the parking lot, the staff came over, greeted me, asked if I needed anything, and even offered to help me park if I was having trouble. For a second, I wondered if I had accidentally pulled into a luxury hotel instead of a body shop. Everyone was that welcoming and kind. There was a small issue with the rental car process, but the owner personally helped me through it. He even gave me a ride, checked in to make sure I was okay, and made sure I was taken care of until the rental situation was resolved. That kind of service is rare. They didn't just fix my car -- they made sure I wasn't left stressed or uncomfortable during the process. And the repair itself? Absolutely amazing. My car looked so good that I honestly couldn't even tell where the accident had happened. It was repaired so perfectly that my car looked like it was pretending nothing had ever happened. The work was clean, detailed, and flawless. Honest estimate, friendly staff, a caring owner, and excellent repair work -- All Collision Center truly exceeded my expectations. I highly recommend this place to anyone who needs body shop repairs. When you're already stressed from an accident, it means everything to find a place you can trust. All Collision Center is definitely that place. 누군가 제 차를 박고 도망간 후 정말 속상한 마음으로 All Collision Center를 찾게 되었어요. 차도 마음도 같이 찌그러진 느낌이었는데, 이곳에 도착하는 순간부터 분위기가 달랐습니다. 먼저 사장님이 정말 성격이 좋으시고, 설명도 너무 솔직하고 정직하게 해주세요. 견적을 부풀리거나 괜히 겁주는 느낌이 전혀 없고, 필요한 부분을 정확하게 설명해주셔서 처음부터 믿음이 갔습니다. 요즘 이런 바디샵 찾기 쉽지 않은데, 여기는 정말 "정직함"이 느껴지는 곳이었어요. 그리고 뭐니 뭐니 해도 이곳의 가장 큰 장점은 사람들이 정말 친절하다는 것입니다. 파킹장에 도착하자마자 직원분들이 먼저 와서 인사해주시고, "필요한 거 있으세요?", "주차 힘드시면 제가 도와드릴게요"라고 먼저 챙겨주셨어요. 순간 제가 바디샵에 온 건지, 친절 교육을 아주 제대로 받은 호텔에 온 건지 헷갈릴 정도였습니다. 차 고치러 갔다가 마음까지 서비스 받은 느낌이었어요. 특히 렌트카 문제로 조금 불편한 상황이 있었는데, 사장님께서 직접 라이드까지 해주시고, 계속 불편한 점은 없는지 확인해주셨어요. 렌트카가 제대로 해결될 때까지 끝까지 신경 써주시는 모습에 정말 감동받았습니다. 보통은 차만 맡기고 끝나는 곳이 많은데, 여기는 손님이 불편하지 않게 끝까지 책임지는 느낌이 강했어요. 그리고 제일 중요한 차 수리 결과는 정말 완벽했습니다. 사고가 났던 차가 맞나 싶을 정도로 너무 깔끔하게 고쳐졌고, 어디가 손상됐었는지 찾아볼 수 없을 만큼 완벽하게 복원해주셨어요. 마치 제 차가 "나 사고 난 적 없는데요?" 하고 시치미를 떼는 느낌이었습니다. 정직한 견적, 친절한 직원들, 책임감 있는 사장님, 그리고 완벽한 수리까지. All Collision Center는 그냥 바디샵이 아니라, 속상했던 사고 후에 믿고 의지할 수 있는 곳이었습니다. 정말 강력 추천합니다. 차 사고로 마음까지 복잡하신 분들이라면, 이곳에 맡기셔도 후회 없으실 거예요.

We love going here! I like that they respect the customer to tell you the different options based…read moreon your budget. Like, if you want to fix JUST this so you can drive, here's the price, but if you want it to look brand new, here's the other price... as opposed to just a single price with no explanation. Have gone here 3 times with no issues.

The staff here is amazing. They're always honest about pricing and clearly explain what truly needs…read moreto be fixed versus what isn't urgent. Francisco is incredibly kind, transparent, and trustworthy! I've been coming here for mechanical issues for a while aAxel has been very helpful but this was my first time needing body work after a collision. Arturo got my car back up and running within just a few days, which doesn't happen often at other shops.

If I could leave a 0 star I would . I've been here several times for patches for my tires. That's…read morebeen fine . However, I took my car "that I've always taken to the dealer for an oil change" here. And the next day it was leaking oil everywhere. Unfortunately, I wasn't in town to bring it right away, and had to bring it back to the shop about 2 weeks later . (Still leaking btw) they said it was the "gasKeT" and I would have to pay another $48 to get this repaired. They said I should have brought it the day after i got the oil changed. Later after all the back and forth they offered to cover the costs for labor ,but I would have to pay for the part. Which was $3. I did not expect for them to charge me at all considering i had returned literally about 2 weeks later. (And called them over the phone twice to advise what was going on" They said i was "taking advantage" and told me god was watching. They said there was no way of knowing the part was damaged or defective . In my opinion they should have checked the gasket while doing the oil change . I ended up paying $10 which I didn't feel was fair but; at least they could pay off their $3 part they replaced. Next day after the lecture and "repair" ITS LEAKING AGAIN! haaaahahah now I have to go to the dealer and figure out what they broke on my car. I'm glad I didn't pay the $48 the second time around considering I came in with a car that was perfectly fine and left with a leaking car . THANK YOU LA TIRES AND AUTO BODY SHOP !!! :) I've spent $120 total for oil, filter, labor, a "gasket" and now I have a car with a bigger problem and NO OIL . DO NOT GO HERE !

My regular shop couldn't fit me in and has cut Saturdays out of their schedule, which unfortunately…read moreleads me to find a new shop. So I think I just did; Lucy's! A happy man picked up the phone and could fit me in before my work day. They were efficient and the price was reasonable. And they're in my neighborhood ~ definitely worth a visit if you're in the market.

The headlights on my Tesla model S has been going out and I was looking for a mechanic because I…read moreknew Tesla would be very expensive. my husband found Lucy's on the internet so I called and spoke to Avo. i went in the next day and Avo checked my car and ordered the parts that were at least 50% less than Tesla and my lights work perfectly. More than the price, what impressed me most about Lucy's is that Avo and his employees genuinely seem to care about his customers and treats them with respect. He even has snacks for his customers Thank you Lucy's!

I want to thank the entire team for the amazing job they did repairing my car. From start to…read morefinish, everyone was professional, helpful, and kept me informed throughout the process. Getting into an accident was stressful, but they made the repair experience much easier and gave me confidence that my car was in good hands. When I got my car back, the repairs looked great and the vehicle drove perfectly. The attention to detail and quality of work really showed. I truly appreciate all the hard work, dedication, and customer service provided by the staff. Thank you for helping get my car back on the road. I highly recommend this dealership and service department to anyone needing repairs!! Thanks Ed!

Absolutely amazing! Customer service is outstanding…read moreMy car looked like brand new and they were on my side. Definitely coming back, don't think I need to look any further for an auto repair.

I had a great experience at Caliber Collision with my BMW repair. The service was efficient, and…read morethe quality of work exceeded my expectations. A big thank you to Arnold Aju, my service advisor, who was very professional, communicative, and made the entire process smooth and stress-free and put an extra effort of dropping my car off , so that I get my car on time . Highly recommend this location and advisor Arnold Aju for anyone needing quality and timely auto repair!

Caliber Collision fixed my rear ending damage a couple months ago, however once they got their…read moreinsurance payout they were so unhelpful. I had a lot of questions that went unanswered. They forgot a small part for my back windshield wiper, but said they'd order it and call me when it arrived. They never did. and now it's pouring rain in LA, and my back window wiper doesn't turn on.

I've been using this shop for years and have brought several cars here over time. They're always…read moreprofessional, honest, and easy to work with. Communication is clear, the work is done quickly, and I've consistently had good experiences. It's hard to find a body shop you can trust, and this is one I definitely recommend. Special thanks to JC and Peter for always making the process smooth and stress-free.

I love NAS car collision! This is my second time here -- Not only were they so accommodating with…read moremy schedule but they did such a fantastic job and have the best customer service of all time! Plus Candy is AMAZINGGGGGG And she even gave me a ride home when my phone died and I couldn't call an uber.