I live in fairly aged townhome with HVAC system that has given me problems for twelve years. I've…read moregone thru a number of public and private electricians. I've even replaced the entire unit less than 10 yrs ago. These guys came in and with the best customer service, pricing options, and professionalism installed the entire system in an extremely hard to work space and difficulty level at the highest. They solved the problem no one else could and for that, I'm grateful. You will NOT be sorry if you call on their services. Their warranty beat other companies and they even brought over a window unit for comfortability until they could get to my installation day. Thank you BJ, Nathan, and Mark!

we have used Tuck And Howell for two of our three systems and thermostat replacement and also some…read moreplumbing and we were completely impressed with the knowledge and professionalism of their employees and the timely manner in which they completed the work and the follow up customer service. Definitely a great company and we will use them again.

Update: 11-14-2019…read more It is important to recognize, immediately, when a service provider extends themselves to correct an issue such as the one described below. Too often we dismiss the good people do and focus instead, on exclusively the negative. This update should be perceived quite positively. Two weeks after the initial posting of this review [below], yet another 'fee discrepancy' was discovered (credit card bill) and served as motivation for my calling the owner to reconcile what I felt was a growing list of concerns. Describing a series of events to the owner, from my initial screening to the date of service, I expressed my frustration and unhappiness with several items. Mr. Moore listened (yes without interrupting, rather unusual these days) and detailed, point-by-point, the service points (as described) not meeting his company's standards. His reflections were followed with a sincere apology and statement of action to resolve my concerns. This was more than satisfactory. What was not expected however was a written apology attached to a refund check in the mail. It was sincere, frank and much appreciated. So what this means is this .. in about two years my packaged outside heat pump will need replacing. His firm will be one of three on my list invited to bid for the opportunity. They earned the right to be on the list. What got him to that point was a reasonably competitive price point, efficient and knowledgeable service and most importantly .. a determination to admit and rectify unsatisfactory performance; the latter is exceedingly rare and those needing HVAC service should be aware of this. So my D+ grade gets changed to a B+. The firm would have received an A+ initially, had not all of the issues [below] occurred. They are certainly worthy of a call from you for your HVAC needs. My advice [below] still holds .. take quality notes during pre-service discussions to ensure there are no lapses in communication. ******************************************************************************** I'm rather reluctant to fully voice my opinion .. even though there's room to do do so. So, I'll keep it general. Technician was on time, well-equipped and prompt in service delivery. Two stars instead of four or five because the bill was different from details obtained two weeks ago when I was calling various HVAC vendors, comparing charges. So I paid, but not terribly happy about the cost difference. And I don't believe there was any real misunderstanding on my part. Paper doesn't lie. When considering these folks, my recommendation would be to not trust anything you hear over the phone but rather, get quotes in writing, no matter how small the service. Quotes should include a detailed cost of items used and labor; do not accept any generalities. Quotes should also include the name of the person you spoke with. As it relates to Absolute Climate Control, do not, under any circumstances, assume the notes you carefully took in a phone conversation two weeks ago to be consistent with what you will be seeing on your bill. But otherwise, my final grade is ... "D+".

I got home at 5:00 p.m. and realized there was no heat. I called absolute climate control and they…read morehad someone out here before 6:00 p.m. The gentleman that came was so professional and thorough and unfortunately had to come back the next day. But he showed up a little after 8:00 a.m. and not only my unit but all my ductwork, return etc. I need a part but everything is under warranty. Just love absolute climate control.

Requested an appointment & he came within a half hour! Seems to be quite Honest, was clean, showed…read moreus the equipment being replaced. Service call alone was more than the parts/labor, but would def do business with again. Nice guy.

I call Full Air AC Repair to get Freon put in my unit. Justin came out for $110 and told me…read moreexactly what I already knew.... That my unit needed Freon. He said the Freon would cost about $750 and that I had a leak and needed stop leak and it would need to be changed to take a different kind of Freon because R22 is not available anymore. (It's available on Amazon). Anyways he quoted $2,000 to put Freon or $9,000 for a new unit. (I'm like I could get a couple of window units for cheape.) I asked him to put a duct back on that the water heater guys knocked off and he told me that he didn't have any supplies on the truck. After he left, I thought that I would consider putting Freon in myself. I went out to look at the unit and I heard a hissing sound coming from a valve. I took a video and sent it to him and asked about it. He said he could've hear anything. (The Freon that was in my unit was being drained!) I called someone else and they came out and put a new valve stem, reattached my duct, filled the unit with nitrogen to see if it would hold, then recharged my unit with 6lbs of Freon for $460. I highly recommended that everyone look elsewhere for their hvac needs. I saw these great reviews and thought I was getting some honest help. Nope!

Highly do NOT recommend this company to anyone! And will tell everyone not to use this terrible…read morecompany! Landlord hired Thompson to come out to fix our AC, they came out but do not have all the supplies they need on hand and said they had to "order parts". AC finally got fixed after being without for 12 days. 2 weeks after AC was fixed Thompson came back out, without letting us know they was coming and broke our AC. Said they had to fix a "sensor" but the AC was working perfectly until they started messing with it again for absolutely no reason without even telling us. 1 week later, without much communication they FINALLY came back out to fix the problem that they caused for absolutely no reason. Terrible company, terrible customer service and just down right SHITTY!

My ac went out at the peak of a July heat wave. Scott and Keith arrived on time, fixed the issue,…read moregave me a reasonable and far price, and were kind and professional. I highly recommend this business.

This is a competent and reliable company. We have used them for several years on numerous job…read moresites around the Upstate. Expect quick service, a reasonable price with a good attitude. No complaints

Honest, reasonable, and reliable. Great company and staff to help you when you experience any…read moreissues with your heating or cooling systems. I've been a loyal customer for 22 years and no other companies come close.

Holden and Nathan were my HVAC technicians today, and they were outstanding. They were incredibly…read moreknowledgeable, professional, and thorough throughout the entire visit. They found a leak that could have caused serious damage to my electrical system, and I'm so grateful they caught it before it became a much bigger problem. I truly appreciate their expertise and the care they took to make sure everything was safe. Thank you, Holden and Nathan, for the excellent service!

Nate, Hector and Tim were amazing!!! They solved my water issue quickly and were so efficient and…read moreknowledgeable!! I now have hot water and water pressure that allows toilets to flush correctly. They installed a new sink faucet and water filter as well. So friendly and explained along the way so that I understood what they were doing, Can't say enough about their strong service, Thanks guys! You are rockstars. -Sally Parks

TERRIBLE experience with this company. The York unit we bought and had installed had a bad coil…read moreafter 6 months. They sent one crew out to fix it and two days later it didn't work again. They sent another crew out who bad-mouthed the first crew. We were out of AC for 8 days in 90 degree heat. Poor communication, poor followup and they are under new management. Phil Esposito's no longer owns the company. They may be cheaper but sometimes you get what you pay for

As of today, we were forced to install an entirely new HVAC unit to replace the one we purchased…read moreonly 15 months ago from Energy Sharks. The original unit we were sold is no longer manufactured with replacement parts available. After waiting extensively for a resolution, we ultimately had no choice but to move forward with purchasing a new unit - this time the correct size. During this process, we also learned that the explanations previously given to us, by Energy Sharks ,that the problems were due to using the wrong filters, that the system was filthy, and that nothing could be done - were false. The new installer worked directly with York to help us secure another unit, but we still incurred an additional cost of $6,200 for installation. In total, within just 16 months, we have spent over $15,000 to have a functional HVAC system - double what the actual cost should have been. My concern remains that others may be misled or treated as poorly as we have been, and I do not want additional consumers to experience the same level of frustration and financial burden. I would encourage everyone to just look through the recent reviews to see how bad this company has become. New ownership came with horrible people.

Fantastic service. They went to the trouble to check my unit was still under warranty and got the…read morereplacement parts for free. My go to for my heat pump and AC.

My blower motor went out and Greg recommended a cheaper option than the direct replacement. Very…read morehonest and trustworthy!