Highly do NOT recommend this company to anyone! And will tell everyone not to use this terrible…read morecompany! Landlord hired Thompson to come out to fix our AC, they came out but do not have all the supplies they need on hand and said they had to "order parts". AC finally got fixed after being without for 12 days. 2 weeks after AC was fixed Thompson came back out, without letting us know they was coming and broke our AC. Said they had to fix a "sensor" but the AC was working perfectly until they started messing with it again for absolutely no reason without even telling us. 1 week later, without much communication they FINALLY came back out to fix the problem that they caused for absolutely no reason. Terrible company, terrible customer service and just down right SHITTY!

My ac went out at the peak of a July heat wave. Scott and Keith arrived on time, fixed the issue,…read moregave me a reasonable and far price, and were kind and professional. I highly recommend this business.

Our water heater was leaking and needed to be replaced immediately. I called them and they sent…read moresomeone out within 30 minutes to assess the issue and they were able to replace the same day. They were very professional and saved the day for me and my wife. Thank you so much for your quick and courteous service. You guys were awesome.

Stephens was recommended to me this morning by the Ace Hardware man, referencing personal…read moreexperience. Called today, on Saturday of Memorial Day weekend, and Ethan came out 2 hours later. He called ahead just as he said. Assessed one of our AC units not working, and advised on a reasonable repair and how to monitor. They fixed another small problem in the duct work. Reasonably priced and came on a holiday weekend. He had a younger worker with him that he treated with respect and was teaching him along the way. Both were very respectful. Great experience and I highly recommend Stephens.

Steve is top notch and Lee is very knowledgeable and professional. I have been using Pro Heating…read moreand Cooling for almost twenty years. They are honest and will offer solutions instead of trying to sell you something you don't need. If you do need something they don't take a long time to get you going again.

Super responsive, very HVAC knowledgeable. They…read morearrive/diagnose/apprise owner of problem/fix it right first time. (My comments are based on five different service calls over the past few years).

I got home at 5:00 p.m. and realized there was no heat. I called absolute climate control and they…read morehad someone out here before 6:00 p.m. The gentleman that came was so professional and thorough and unfortunately had to come back the next day. But he showed up a little after 8:00 a.m. and not only my unit but all my ductwork, return etc. I need a part but everything is under warranty. Just love absolute climate control.

Be Aware! Apparently this company has a new owner so reviews…read moreare for previous owners. We had a reliable & HONEST, Knowledgable HVAC person, unfortunately he passed away and we are now looking for a new, reliable, honest HVAC company. I read yelp reviews most of which were positive for this company. Later we find out the positive reviews were before the company was bought out 2 weeks prior to our appointment. Anyways, we called... the first person that answered said we couldn't have an appointment for a few weeks, but we needed someone to service our units ASAP so they agreed to send a person out the next day. This person they sent was nice, however the spring service provided was unlike any other spring A/C service I have ever had before and not in a good way. When asked if the coolant would be checked i was told "it seems good, it feels cold" every tech previously hooked up gauges and actually checked the pressure and added if needed, but here I was told the "boss man would need to come out for that" and oh yeah, I would also need to pay an additional service fee for that to happen (I understand and expect to pay for additional coolant to be added). I mentioned that I heard a noise similar to the noise the other unit made when the capacitor went out, I was also told I would need to pay an additional service fee for the "boss man to come out". To sum it up, I was expecting an HVAC professional to come service our units, checking the motor, wiring, capacitors, voltage, etc. as we have had in the past. What we ended up with is paying somebody $238 to squirt the units off with a hose and telling us we would have to pay more and schedule another appointment for a real HVAC professional to come out. Buyer Beware!

We are a long time, subscribers to Carolina's HVAC and plumbing services…read more Chad finished our six month inspection of both our systems yesterday. He was thoroughly competent and friendly. The inspections lasted two hours and were thorough, with a report card that was honest and easy to read. We are totally satisfied with this company.

I signed up for their annual service plans on my HVAC units and generator. I paid a monthly fee. It…read moreseemed to be a very long time since I recall them coming out to service my equipment. I called and they verifies that it had been 8 month since my HVAC service 14 month since my generator. My winter HVAC service was skipped and my annual 2025 generator service was skipped......however I had paid for them. The customer service person did not seem to care in the least and actually told me I should have called them to schedule the service. I asked to speak with her manager (Mason) and he never called me back. Worst customer service I've experienced in a very long time!

TERRIBLE experience with this company. The York unit we bought and had installed had a bad coil…read moreafter 6 months. They sent one crew out to fix it and two days later it didn't work again. They sent another crew out who bad-mouthed the first crew. We were out of AC for 8 days in 90 degree heat. Poor communication, poor followup and they are under new management. Phil Esposito's no longer owns the company. They may be cheaper but sometimes you get what you pay for

As of today, we were forced to install an entirely new HVAC unit to replace the one we purchased…read moreonly 15 months ago from Energy Sharks. The original unit we were sold is no longer manufactured with replacement parts available. After waiting extensively for a resolution, we ultimately had no choice but to move forward with purchasing a new unit - this time the correct size. During this process, we also learned that the explanations previously given to us, by Energy Sharks ,that the problems were due to using the wrong filters, that the system was filthy, and that nothing could be done - were false. The new installer worked directly with York to help us secure another unit, but we still incurred an additional cost of $6,200 for installation. In total, within just 16 months, we have spent over $15,000 to have a functional HVAC system - double what the actual cost should have been. My concern remains that others may be misled or treated as poorly as we have been, and I do not want additional consumers to experience the same level of frustration and financial burden. I would encourage everyone to just look through the recent reviews to see how bad this company has become. New ownership came with horrible people.

My heat went out yesterday so I called this morning and David was here by 1:00. Explained…read moreeverything he did to fix it. Before I called them I tried another firm and they couldn't come out til Monday afternoon. Highly recommend

Unpleasant surprise today. After 7 years of steady business with Pittman for maintenance, as well…read moreas completely new HVAC system and later a Reme Halo air purifier, got a previously undisclosed $140 evaluation fee when no repair was found to be needed on Halo unit. Was told that this fee applies to all jobs, large and small. We live less than five miles from Pittman's office, and evaluation took about 10 minutes ... but we still get the same fee as for million-dollar homes surrounding the area's posh lake communities? Does not sound reasonable or fair. Guess we need a new electrician for those annual maintenance calls and major equipment installs, since Pittman doesn't seem to care about retirees on limited budgets.

Have had years of association with Hawkins Heating and Air. I wouldn't ask anyone else to do my…read moresemi-annual seasonal preventative heating/air work. When working around the house, they all feel like family. Highly recommend these fine folks.

Awesome experience with Hawkins Heating and Air!! Charles was in the area and was able to swing by…read moreour house within 15 minutes of our call. They were professional, knowledgeable and thorough with their diagnostics. They exceeded our expectations and we will continue to use them for all of our HVAC needs.