I have been coming here for years. Donna was the best. The original owners were the best. As of late...the service has declined. Not Donna...but the new owner. He rushes you and just wants the money. I called today to make an appointment and he spoke over me. He stated no appts...just walk-in!!! And just cut me off. But this isn't my first rude encounter by him. After almost 10 years of coming here....sad I willnot be returning! read more

The service was amazing & the two ladies who worked on my hands/feet were very efficient & fast. When it was time to pay, I told the receptionist I had a 15% off customer appreciation discount that I wanted to apply. She told me to insert my card & after it went through, it said the total was $61. I asked if she applied it & she said she had forgot. I went here primarily because I had the discount off. I could tell she felt bad, but no refund or use the discount next time was offered. read more

Pro Nails by Tina - gel nails $30 - Nail Salons Near Me - Phoenix, Arizona

I came in and asked if there was a wait for a manicure pedicure and they told me no but I sat and waited 25 minutes to start. I paid for a hot stone massage and they brought the stones out but never used them. Do yourself a favor and pay for the basic items because this is not the first time this has happened but it is the last time I ever come here. read more

The worst experience, I got Happy hands manicure and lady didn't clean under the nails or paint them clear

I gave this place two tries. The only reason why is because it's really the only nail salon that stays open later than other places. I went in for a pedicure and manicure, they offered "happy feet" and i declined it but apparently she didn't understand i said no and still charged me. I didn't even get to enjoy the full experience to top it off cause i had tight skinny jeans that obviously won't go up above mid leg. Anyway i went back for brows, mani and pedi. The brows were somewhat decent i just didn't like the fact she didn't use the Scissors to trim the top of the hairs. The gel nail polish chip just after 1 week! And this was the 2nd time it happened. Even when i don't get gel on my toes they last forever so it seems. To say the least i won't be going back. It's a waste of money to only enjoy your nail polish for one week. read more

Got my nails done on Friday, January 26. It's Wednesday January 30th and I had 3 nails pop already (1 popped yesterday and 2 popped today). I had tips with powder dip for 1st time not satisfied at all. I called them today they said they will fix them but I paid $50 they shouldn't be popping off. My job isn't heavy work so no reason at all. Will not go again. read more

Pro Nails by Tina - Left hand nails popped off today, Jan 30 - Nail Salons Near Me - Phoenix, Arizona

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I LOVE this place! It's always clean, and always busy. Prices seem to be fair and match the quality of work they offer, and the ladies there are always kind. My mom is a regular, and when I'm in the area this is the place I choose to visit. read more

I got a full set here July 18th the lady that did my nails was very nice she did a full set in less than 30 mins I was very impressed they looked great. However they started lifting after a few days. I paid 65 dollars for nails to last a week lol I will never go back. My sister does nails and told me they did not seal them by drilling on top which I noticed the lady did not do but I said nothing because I thought she knew what she was doing not knowing that was a critical step to the nails lasting. read more

Pro Nails by Tina - First day of nails - Nail Salons Near Me - Phoenix, Arizona

So I've been getting pedicures for a very long time. I've been to this salon many many times, I even came here with my wedding party in prep to get married years ago... with that said I can't explain how disappointed I am in the service I just received. I came in for a pedicure and usually they will open a newly sterile package with of tools for your pedicure. I can't explain my shock when the woman doing my pedicure grabbed already used tools. I know they were used because the nail clippers had someone else's toenails left in it. In her cart she also had a pile of used cotton balls with polish thrown about seen while she was looking for the callous grading tool. I won't be back because I now question all of their Hygiene processes. Just a warning to all! read more

Pro Nails by Tina - Messy cart and the 1 unused tools that weren't used for me - Nail Salons Near Me - Phoenix, Arizona

Worst place ever! April 28th 2021. I used to come to this nail salon during high school and they were amazing but after 3 years they went to shit. After the first time I let it slide but now this time I have 2 broken nails and non matching colors. They still charge me full price after they do this. NEVER AGAIN! They over charge for something they can't do right. read more

I've been coming here for many years. Slowly service has gone down a bit but today really was the final straw! My boyfriend and I came in for pedicures. Towards the end of my pedicure, when my nails were drying, the man doing my toes asked if I wanted a little file on my finger nails. I just assumed he was doing that to be extra nice while my nails began drying. Then he trimmed them and gave me some lotion for my hands. Total time was not even five minutes. He then charged me an extra $20 saying he did a manicure. My nails were not even painted or anything. I told them why I was being charged and they just said that's how much manicures are. So that will most definitely be my last time going there! read more

I've been going to this place for my pedicures whenever I wanted to pamper myself. I'm becoming a regular in my books lol. Now they are my go to place for manicures and pedicures! read more

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I've been coming here about a year now. And usually service is ok, but today, i had the worst experience with NICK! (Who btw said his name was peter when i asked for his name lol Since i got there he was falling asleep on one of the pedicure chairs then got called to do my nails, his energy and vibe were very negative since the beginning like if I was bothering him. Then he had the audacity to say i was tooo picky bc HE MADE the white tips on my nails way thicker on one hand than the other: He made a negative sound and rolled his eyes when i politely asked him, "dont u think this hand is way thicker? His grunted and aggressively grabbed his tools to file off the nail polish asap before i can ask someone else to confirm my nails did not look symmetrical or before i can take a picture, I told him he could have a better attitude and he said "its ok i fix for u" like if he was doing me a favor, like ofc u will fix, u made the mistake. He supposedly fixed but as u can see it still didnt up being quality work. Very rude employee, no customer service skills whatsoever. read more

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So not only on the weekends do they only take walk ins and no appointments but who ever is at the front desk clearly doesn't pay attention as to who's next in line. She just directs everyone to take a seat without remembering what they are there for. I went in for a manicure and color change on toes. 10 minutes later a lady walks in requesting the same and she instantly got sent to a nail technician? Then when it was my "turn" she was directing me to a technician to do a full set... so of course I corrected her and before I knew It I was getting the worst Manicure. It started off so bad that I didn't even want my cuticles cut nor the additional services of a manicure so really all I got was a color change and was charged for a poorly done gel "manicure" that was only going to crack within five days of having them done. Literally looks like something I could have done at home by myself or if I had my little cousins do it... so if you want poor service And a poor job then this is your spot! read more

Pro Nails by Tina - Nail Salons Near Me - Phoenix, Arizona

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Place is a dump. Not friendly. Very dirty. None of the mani pedi stations are set up in pairs so it's impossible to hold a conversation if you go with a friend. I'd go back for dip or acrylic if I waa really out of options but it's way too dirty for a pedi. VERY LIMITED IN COLORS FOR DIPS. 2 stars: one for transparent pricing, one for speed. read more

You get what you pay for here I've been coming here for about 8 years now . And haven't had a bad experience yet . Personally come here for complicated nails and or anything to do with rhinestones because they've never let me down .. my nails here usually run me about 50.00 and my toes about 45 . I typically get eIther rhinestones or gel which is probably the reflection of the cost but like I said never had an issue and I've always loved my nails .. They do a really good job at matching a picture of nails to what ur asking for .. highly recommend read more

Pro Nails by Tina - This is the most recent set for 50 - Nail Salons Near Me - Phoenix, Arizona

My full set acrylic nails were done in less then 30 minutes, which is the one and only positive side of my experience. The gentleman that did my nail was also a cashier, so every time someone came in or left he had to stop doing my nails and take care of them. In addition their uv light was so extremely dirty that I refused to put my hands in it. It had not only polish but also dirt all over in including the inside. I wish I took a photo. Finally, their cuticle oil is a regular sunflower seed oil, not even an olive oil. I paid $40 for coffin full set without any color, I'll attach a photo as well. I will not come back here and advise you look elsewhere. read more

Pro Nails by Tina - Nail Salons Near Me - Phoenix, Arizona

I am perfectly capable of painting my own nails. When I come in for a mani/pedi it's to relax- that's IT. I had a rough day and my normal place was closing already so I came here. I told them I have like NO cuticles on fingernails so do not cut them. She said okay and then went right in to cut them and made me bleed. The pedicure was alright (done by a different lady) she was very sweet and thorough. But while I was trying to enjoy that, the manicure lady kept trying to upsell me on glitter on my nails. I hate glitter. I said no thank you politely THREE times. So then she pulls up a picture of it and tells me what she can do with glitter. Finally I just said NO. I just wanted out of there so bad. No relaxation at all for a whopping 70 bucks and and ugly, painful cut on my finger. I won't be back. read more

Don't come here unless you want to be judged and criticized by the owner and associates. They don't really care what design you want and basically will tell you a design is ugly and do what they please. I've gone in twice to get my nails done. They're not the cleanest. They will leave air bubbles, lint, or nail dust particles on your nails unless you advise them to fix it. If you ask them to kindly fix the blemishes, they will complain and talk smack in a different language as if you don't understand? lol this last visit the cherry topper. I go in and ask for my two different design types on my nails (Valentines day theme Cherry Red/Baby Pink) . I had two different photos for reference. I kept showing the nail artist, I consistently showed her the photo and not only did she only do half of my idea but proceeded to leave one of my nails bare bc she thought I wanted it with no nail polish?! I originally wanted a two toned hand, one pink and one red. She said it would look ugly. And proceeded to do both hands bright red. That was fine until there was air bubbles once again. There was a few dirt spots from where she put the acrylic powder on my natural nail. Even after all of that, she failed to put my pink hearts. As soon as I brought it up she got hostile and says she charged $25 for design? Prior to this, the male owner stopped us mid-session to charge me $70 for the nails. So at this point the associate was saying I should be paying more. All I said is "I wish you would've let me know as soon as I walked in, after I showed you the designs." I gave her another $15 after I left based off how uncomfortable she made me feel. I wasn't trying to take anything from her but I wish she would've let me know how much it was from the start. All this being said, my encounter with them was super unprofessional and unpleasant read more

I walked in at about 4 pm on a Friday. my nail tech was the sweetest lady ever. I got a full set and told her to surprise me with the color. SHE DID AMAZING. I will definitely be back read more

They always do a great job. Friendly and quick . I've been coming to this salon for about 8 yrs. always friendly! read more

Walked in yesterday for a full set my nails come out beautiful and she gave me exactly what I was asking for

Horrible customer service...today was the third time I've either made an appointment or called in and requested a specific person at a specific time and they continuously take other clients, causing me to wait 45 minutes, or as in today tell me they have taken their last client. The manager dismisses any sort of constructive feedback, does nothing to make up for their unacceptable service, and states to make another appointment. I will never visit again it's a complete inconsideration of time. read more

Work later and ran after work to get a pedicure at my usual place. When I got there they had locked up early. So I started my search. Tried to call another place on Yelp but the number was out of service. So I looked over and saw a "Nails" sign glowing. Made the turn and found this place. What a God sent. The place is very welcome and inviting. I was prepared to be told no as they were closing in 30 minutes... But was welcomed in and given a chair immediately after signing in. Kim set my chair up and got the massage chair moving. Much appreciated after a long day at work. Decided to go with the Happy feet pedicure and it was just what I needed and at a great price too. Gone places and gotten less for more. I will not be going anywhere else! read more

My husband and I come in almost every 2 weeks and are always treated by I'm assuming the man is the owner or manager as strangers and a dollar sign. He rushes us to seats and it's almost as if we are forgotten unless it's dead in their. My husband is treated the worse. He gets skipped over so in return our experience ends up longer than it should. Today was the worst experience we have ever had though we both got skipped over for people just walking in! All the owner sees are dollar signs if you are in a chair he has your money so you aren't important anymore! You lost my business and anyone else I know! We are also business owners and this is just unacceptable! read more

First visit and I must say that I am pleased with the outcome. At first glance, the place was not aesthetically pleasing to my eye. The furniture (ie. pedicure chairs) was heavily worn and the atmosphere was not that of your typical nail spa. Against the advise of my inner voice, I stayed. "May I have a gel fill please", I stated to the Madame at the desk. She promptly pointed for me to sit at an empty chair number three. I was much obliged. Second after sitting, up walks a pleasant Huey. He was adorned with a smile and spoke impeccable English...but made side notes in his native tongue to other workers...who, by the way, also spoke English. Rude! Huey engaged in conversation off the bat. He gave a quick history lesson on the salon and he offered color suggestions. Yay for me, the place wasn't busy! Huey took his time and I left with the perfect set of glittery pink nails. I am happy with the service that I received. I will return again when I'm working in the area. read more

Good customer service, they did my mani and pedi at the same time so it was speedy. Went back in and they fixed the chipped GEL polish for free, but 2 days later I had 3 more fingers with chipped polish. read more

Pro Nails by Tina - Nail Salons Near Me - Phoenix, Arizona

Peter is so awesome. He literally does the best nails there. I won't let anyone else touch my nails. He is fast and efficient always!

They do shit nails!!! They were so quick on my pedicure. They rushed so fast and was not worth it!!!!! Go somewhere else!! Also my friend got her nails painted and they were shit!!!! read more

Very friendly team i really recomend them, around them they are other nail salon and they are very rude....

One of the best nail salons I've found on the west side! They have several people always working with a ton of chairs & nail stations so you never have to wait more than 10-15 mins for a walk in if you even have to wait at all. They have a giant selection of polishes including gel, regular, special effects & dip. I've never been disappointed with any persons work here. I go to Eddy for my acrylics but I have a different person with my pedicures almost every time and they've all always been amazing. Their "Happy Feet" pedicure is to die for. Amazing place! read more

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First timer! I did not have an appointment, but they did take me back right away. They're fast, but I wouldn't consider it quality. When they scrub your feet with the abrasive stone thing to remove the dead skin, they didn't scrub for very long. Maybe 30 seconds maximum per foot. In doing so they mainly got my heels and the balls of my feet, but none of my arches.): They didn't really shape my nails at all, just a quick clip. Although I've had better pedicures done for cheaper, it wasn't a terrible experience. read more

Pro Nails by Tina - Colors - Nail Salons Near Me - Phoenix, Arizona

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I love Lucy she does a great job.The place has recently remodeled.

I am not one to leave bad reviews, I really am not, however, what they did was unacceptable. My sister just went in to get her nails done & came home crying because not only did they not do her nails the way she wanted , they also made rude comments about her age. If she is paying for a service, then she should get the nails she wants ,period. Regardless of her age. They are not in the right to say that the nails she wanted are not for people her age. First of all, who cares. It's 2022 let her live her life the ways she wants too. Her nails are not going to affect them or anyone else. It her way of expressing herself & the people there have no right in telling her what she can & can't like. Second of all, they are getting paid to do a service, so do it correctly! The nails she got are nothing, NOTHING, like what she wanted. Everyone needs to learn how to keep their opinions to theirselves & do what they are getting paid to do. I will never come back here. Learn to treat everyone with respect & kindness. Period. read more

Pro Nails by Tina - What she wanted - Nail Salons Near Me - Phoenix, Arizona

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Honestly when I first got my nails done here for the first time they came out cute but they did not even last a week, my nails were lifting so bad and one even came off completely , I never had that happen to me... I called to see if I can get them fixed, they guy told me to come in and he would fix them with no charge especially after I payed over 100 for the nails but when I went it was the same lady who did them they sent me to and she did a fill in and took my rhinestones off without my permission thinking she was just gonna fix the lifting with glue but she just filled them in and ended up charging me 40 for plain nails, I was super disappointed!!! I already had the full design in my nail before I came she just put a gap of clear acrylic and removed my rhinestones and my nails looked super plain... super super disappointed!!! After being told I was not going to be charged then getting charged 40 dollars for a simple fill in when I just thought they were gonna glue the nail back.. I could've just went somewhere else if that was the case !! Super super disappointing and the last time I go back to this nail salon !!! read more

I went here the first time I had a nice lady and had a good experience sort of. She made me feel bad for wanting to get black by saying it wasn't a pretty color to choose and also cut my cuticle after I told her the reason I didn't go back to the place across the street was because of that. After that I still gave it a second try and went back to get one nail fixed and a fill. It cost me 35 dollars and my nails after 4 days look like this. They are over filled on the sides and I already have to get them filled again. On top of that my thumb length was crooked from the rest so my thumb nail is shorter than my other nails. Not going back a third time just to be over charged and unhappy. read more

Pro Nails by Tina - Nail Salons Near Me - Phoenix, Arizona

One of my favorite places to get my pedicure done. They even massage your back by hand. I love that they use hot stones and paraffin wax on my feet!! I had Tony my first time and he was awesome. Just had Donna tonight and she was really good too. read more

Pro Nails by Tina - Love my toesiez. Thanks Donna! - Nail Salons Near Me - Phoenix, Arizona

Went in to get my fill & the guy noticed that there were bumps on my nails from the previous time i had gone in. Came out this time w perfect nails i love sns powder !!! read more

Staff is super rude. I had a bitchy combo today. Should have just left, definitely won't be back.

I'm a hairstylist so you should know I'm very picky already!! I've been coming to Susan for over a year now she has been doing my manicure and Megan for my pedis and there both so clean, I always come in with a picture and let me tell you I challenge them both and they both always gives me exactly what I want!!! Only two I let near my nails! read more

Pro Nails by Tina - Susan!! Girl you rock!! - Nail Salons Near Me - Phoenix, Arizona

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