Overall: 15/10 An honest and professional shop that has…read moreearned my lifelong business. Service: 10/10 My primary contact was Mike, however I spoke with many other staff in person and over the phone over the course of a week after I had my Crosstrek towed in with a destroyed transmission system. Everyone was courteous, helpful, and responsive. The new transmission they procured was practically brand new and installed professionally. The experience they provided me as a customer was as excellent as the final bill and they are now my go-to shop for transmission and suspension work. Thus, I strongly recommend this business. When I had my car towed in, it was after hours, but conveniently they had an overnight key/car drop off system that was secure and easy. The lobby was clean, organized, and offered free cold water.

Had my vehicle being serviced at local mechanic and they notified me that the PTU (Power Transfer…read moreUnit) that is part of transmission on all-wheel drive vehicles was leaking badly and needed to be replaced. They did not work on transmissions and advised me to take it to a transmission repair shop. Called the Ford dealership and they told me to replace it would run around $3300. For comparison I called some transmission shops and got ahold of County Transmissions and spoke with Hampton. He told me that it would run $2300 including labor if it needed to be replaced. They had good reviews so I decided to take it to them and save the $1000. Took it there on a Monday and Hampton told me they would have it done in several days. By Friday had not heard from anyone so I called them and was told that it was next in line to be looked at which would be the following Monday. My vehicle had been there five days and had not been looked at. On the following Monday, Hampton called me and said that it did need to be replaced and to replace it would run $3200. This was $1000 more than $2300 as he had initially told me and about the same as what the dealership would charge. Mentioned this to him and he said that the $2300 was for a used PTU that they would get from a salvaged vehicle, and a new one was $3200. He had not told me this when I first called and I had of course assumed the initial quote of $2300 was for a new one. Didn't even know they would consider putting a used one a vehicle because how would you know it didn't have issues. In light of this new information and for the fact I feel it was a bait-and-switch, I decided to take my vehicle to the Ford dealership and have them do the repair. The dealership's warranty on the PTU was much better and I know am getting a genuine Ford part. With an independent shop am probably getting a cheap aftermarket part. If I moved to another city or say was traveling and had an issue with it, I could take my vehicle to any Ford dealership and they would honor the warranty. If County Transmissions had done the work, then I was out of luck. Had to take an Uber back to County Transmissions and pick-up my vehicle and then take it to the Ford dealership. This costs another $50 on top of the $50 Uber charge had already incurred when I took my vehicle there and had to take an Uber to get back home as I live far from them. I opened up my SmartTag GPS tracking app as had placed an Android SmartTag GPS tracking device inside the vehicle awhile back. Was very surprised to see my vehicle had been driven around Vienna and appeared they were using it to run errands as it was stopping at various locations. So in the end I was out $100 in Uber fees, they had my vehicle for a week and nothing was done after Hampton telling me they would get to it in several days, plus they apparently used it to run errands. I would certainly not recommend this company in light of everything that happened. Note: Saw that Hampton had posted a rebuttal on my initial review where he states that the initial quote was an estimate to repair the PTU, but this is not true. The PTU is something that is replaced, not repaired, and he gave me a quote of $2300 to REPLACE the PTU. Plus they didn't need to be driving it around to determine where the leak was coming from since it was obviously leaking when I took it in and it had to be replaced. When I called him on Friday he said they hadn't looked at it yet; however they had been driving it around before that Friday. He mentions that they have a shuttle service and I asked about this but was told it didn't go to where I live.

I can't recommend Carr Fleet enough!…read more My transfer case catastrophically failed, and I was incredibly lucky that my car broke down just two minutes away from their shop. It was around 10:00 PM, so I searched Google for the nearest repair shop and found Carr Fleet. Even though they were closing, one of the employees took the time to help me drop off my car. That alone showed me they genuinely care about their customers. The next morning, my car was fully diagnosed, and they clearly explained the issue and gave me multiple repair options without any pressure. Since replacing the transfer case is a major job, I was told it would likely take a few days. To my surprise, I received a text message the very next day around 5:00 PM saying my car was ready for pickup! I honestly couldn't believe how quickly they completed such a big repair. The price was very fair, but what really stood out was the outstanding customer service, professionalism, honesty, communication, and efficiency. Everyone at the shop treated me with respect and made a stressful situation so much easier. Thank you to the entire team at The Car Doctor for taking such great care of me and getting me back on the road so quickly. You've earned a customer for life. They also offer coffee, drinks and snacks and the bathroom is very clean! Highly recommended!

Great auto shop, great customer service, friendly and very helpful. They do Free diagnostic,…read morethey're very detailed oriented when they share the inspection report after the diagnostic. Highly recommend this auto shop. The shop smells so good, and they have free Lyft service.

I brought my bus in looking rough, faded paint, rust spots, the whole thing. I honestly wasn't…read moreexpecting miracles, just something presentable. What I got back was a completely different vehicle. The finish is smooth, deep, and actually shines. Not that quick spray-over look you see sometimes, this was clearly prepped right and done with care. You can tell they didn't cut corners. Even the areas that were in bad shape before came out clean and consistent. What stood out most was the attention to detail. Edges, seams, hard-to-reach spots, everything looks intentional. No overspray, no uneven patches. It looks like a professional, thought-through job, not a rush job. If you've got something older or beat up and you're wondering if it's even worth repainting, it is, if you bring it here. They brought my bus back to life. On top of great customer service. I would absolutely use them again.

Highly Recommended - Outstanding Work and Truly Trustworthy Service…read more I cannot say enough good things about L.B. Auto & Custom in Manassas and the owner, Lionell Bruton. From small jobs like pin-striping to a full front bumper repair, the quality of work has been consistently excellent. Everything is done professionally and to a very high standard. The results look clean, precise, and factory-quality. What really sets this place apart is Lionell himself. He runs the business on relationships and trust, and it shows. He is honest, fair with pricing, and always ready to help with a genuine friendly smile. You never feel like just another job--he treats you like a valued customer and takes real pride in the work. I've been extremely happy with every interaction and every repair. If you need body work or paint in the Manassas area, this is the place to go. Highly recommended.

I'm so glad I found this shop! I have always taken my vehicles to the dealership, but I knew I was…read moreoverpaying and with my previous car, I know I paid for services they claimed to have performed but did not. My experience here was the complete opposite! The team took the time to explain what my car needed, showed me what they were working on, and gave me straightforward pricing without the games or upsells. Even though they specialize in German cars, they treated my Hyundai with the same care and attention. The service was done quickly, correctly, and at a fair price. I think this was the first time I left from having my car repaired and felt positive about the experience. It's rare to find an auto shop that makes you feel confident instead of skeptical, but that's exactly how I felt when I left. I won't be going back to the dealership--I'll be coming here from now on. I can't recommend this place highly enough!

Manuel and Chema's Autohaus is an absolute lifesaver! I was able to call him and he immediately…read moreassisted me with my broken down Subaru. Knowledgeable, efficient, and simply the best. I trust him and his expertise. Highly recommend!!!!

Having grown frustrated with dealer service departments, I went looking for that legendary unicorn,…read morethe good local repair shop. After a little research I gave Precision Import Service a try, and I could not be happier with my choice. I received clear explanations of what could and could not be done, as well as what was needed now vs. in the future. I saved money over the dealer estimate, and I'm confidant they will take care of me in the future. They are a little hard to find - tucked way in the back, on the end, but worth the effort.

Extremely thorough and detail-oriented mechanics, not to mention honest and reasonable.read more

The Mobile Mechanic is great. I had them do a pre-purchase inspection. He responded pretty much…read moreimmediately and was able to schedule the inspection the next day. After the inspection, he sent me several photos and explained what he saw. He even gave great advice on how to negotiate with the dealership. I will definitely call them the next time I need any service.

Mobile mechanic was hired to inspect a vehicle up for auction online. The response was very fast…read moreand flexible on schedule. HOWEVER, the shining review given was very erroneous. I was told it was in great condition. I purchased the vehicle and after taking delivery, the local Lexus shop in my town put it up on the rack and showed a lot of rust, and virtually all after market parts throughout. What did I get from the inspection I paid for? Fast lotta nothing. And a rust bucket full of junk parts. Beware.

Antonio and the crew did a phenomenal job replacing the VANOS (DrVANOS) on my 2001 E46 M3…read more Extremely happy with them.

Rev Tech Performance is an outstanding shop and very easy to work with. I used them to replace my…read moreintercooler and to complete my safety inspection, and both were done at a very fair and transparent price. During the inspection, they found an issue with my brakes, clearly explained what was going on, and worked with me to get it fixed quickly and affordably. There was no pressure, just honest advice and solid workmanship. The turnaround time was excellent, communication was clear, and the quality of work gave me real peace of mind. I highly recommend Rev Tech Performance to anyone looking for a trustworthy, professional performance shop.

Awesome shop with honest people. Danny was super helpful. No one tried to upsell me. Knowledgeable…read moreand kind folks.

Andrew and Franz are great! Going to Auto Stop Elite is honestly the best I've felt about going to…read morea repair shop on a long time. They are reasonable, explain everything that is wrong, prioritize what is important to fix now versus what is something later on the horizon, and are more reasonably priced than other shops in the area. Plus, they're both super friendly! I highly recommend visiting Auto Stop Elite, and I highly recommend Andrew and Franz. Thanks for your great service!