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    Pro Tax Experts

    2.7 (24 reviews)
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    Services - Pro Tax Experts

    Audit and conflict resolution support

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

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    Torossian, CPA, APC

    Torossian, CPA, APC

    (26 reviews)

    Granada Hills

    I reached out to Edit, who I believe is the receptionist who answered my call, seeking bookkeeping…read moresupport for my business. I spent approximately an hour on the phone explaining my business, operations, and the level of bookkeeping assistance I needed. Dee assured me that they could support my business and mentioned she had been doing this for a long time, which gave me confidence to move forward. On June 25, she requested my bank statements, profit statements, and a detailed explanation of my business. I spent another hour gathering the requested documents and walking her through everything in detail after spending her an email. She told me she would review the information and get back to me with a quote. After not hearing back, I followed up by email on June 26 and received no response. A few days later, I called and left a voicemail requesting an update again, no response. I called once more on June 30 and still did not receive a response. I'm disappointed that I invested so much time explaining my business and sharing sensitive financial information, only to be completely ignored afterward. Even if they decided they weren't the right fit, a simple courtesy response would have been the professional thing to do. Based on my experience, I cannot recommend this firm. The lack of communication and professionalism resulted in a significant waste of my time.

    Excellent service. We reached out last minute and everything was done well, on time and very well…read moreexplained giving us comparison with last years taxes that were done by someone else. Definitely recommend! Thanks much

    Garelick Business Management

    Garelick Business Management

    (61 reviews)

    Encino

    I was referred to Michael Garelick by a friend who is a satisfied customer. I needed to have my…read moreexisting tax return for accuracy and missing deductions. The first thing I noticed was how responsive and friendly Michael was. It was clear that he cared about his clients and wanted to provide top-notch service. I explained what I needed and within an hour, I was able to log into his client site and upload the document he requested, a TurboTax file. He reviewed the document and got right back to me. He pointed out things I had missed and explained how I could file a 1040-X with the IRS. I was prepared to pay his normal fee for providing this service, which was fair, but he made an allowance for me because of the simplicity of my issues and charged me far less. It is rare for a business to do this. It's nice, and rare, to deal with someone so understanding, competent, and fair. I don't give gratuitous compliments. Michael earned every laudatory comment!

    I called Garelick Business Management during tax season and again afterward. Their admin, Grace,…read moreanswered the phone, but she did not seem able to answer even basic tax-related questions. Normally, at a professional tax or business management firm, the person answering the office phone should at least be able to address basic questions or connect you with someone who can. Instead, she repeatedly said, "I'm sorry, Jessica Luengas is not available right now." I waited for a response from Jessica Luengas and her team, but no one followed up. Communication was very poor. It was also frustrating that there did not seem to be a regular team member, or even another tax preparer, available to answer basic questions. It made me wonder what kind of tax and business management operation this is if everything seems to depend on one tax person being available. For a firm offering these services, I expected a more responsive team and better client support. Based on my experience, I would not recommend this firm.

    Pro Tax Experts - taxservices - Updated September 2026

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