Great experience all around. The guys who took care of me were extremely nice. They give you water…read moreand they all stopped and talked to me I never felt pressure to buy anything more than what I was there for. The girl was also very nice she had me cracking up laughing. I recommend!

This was my first time getting my oil changed here and it was amazing service. All the staff was…read morehelpful and the service of was really fast. There were also other services included and they ran test for other needs. It was a great experience.

Came in today 11/8/2025 for an oil change, wound up also changing air filter, new blinker and…read moretransfer case. Pablo helped me out and was very professional while everyone also worked as a team to help me out. Very happy with my service and will be back again

Amazing service the first time we went there with a fairly new car(to us) said we weren't ready for…read morean oil change. They checked a few more things we didn't need any of those either! Never in my life. Have I been to an instant oil change that didn't find something that I needed even though I didn't know I needed it let alone said "come back a little later date with a few more miles." We will go out of our way and out of our convenience to go to this Valvoline and get our oil changed. They're always friendly and fast.

First time getting an Oil Change and I was extremely nervous. Pulled in and was met with an…read moreextremely friendly and knowledgeable staff! I was mainly talking with Wyatt who was really interpersonal, knew what he was talking about, and was patient with my lack of car knowledge. He answered any and all of my questions explained to me what was going on and even helped fix an issue that I didn't know was there and possibly would have caused issues. Then I got a free car wash, so everything was incredible and everyone here was phenomenal. 10/10 recommend this place! -Bear

Been coming for years. Fast, efficient, friendly. Includes car wash, with vacuum and detailing…read morerags. Great value!

I recently took my car to Big O to get my brakes inspected. The crew was so helpful and with making…read morean appointment to drop off and come back later, it was a breeze experience for me.

Customer service. Our daughter was not aware of how to…read morenavigate in the automotive world, and her tire light was on, so we sent her to Big O hoping to get a fair shake. The gentleman found that the passenger rear tire was low and needed air, so he put air, then he said you may have something in the tire. Then she said, "how will I know? And he said your light will come on again,without ever checking her tire to see if there is anything in it. And when I called and spoke to Robert , he basically told me it's our daughter's fault for not knowing what she's doing. I say to Robert, shame on you. We sent our daughter to the experts. It's your responsibility to do your job , expertly. Word of caution!! Don't sent your young adult children to see Robert, he will not help them

Great oil change experience!…read more Dean was professional, articulate, upbeat, and the entire staff was attentive & quick yet conscientious about what they were doing... This is the only place I'll go to in Reno. Thanks, John

I used to always go to 1 place for my oil change with my old car.. they are a good place but wanted…read moreto try a new place when I got my new car.. went to one place that was ok but the vibe/ feeling wasn't there.. the job got done but the service just wasn't right.. So then I decided to try valvoline..there's one down the street from me and i pass it alot and always been curious. They looked like a good company and I was right! I'm a uber driver so I need a oil change almost every other month so I need a good place that knows what they are doing and a decent price.. they checked all the boxes.. they are quick , good prices and the staff is always so nice and explains EVERYTHING to you.. from what they offer to what your specific car needs and what they can do there and they never pressure you into anything. They bring something to you attention and leave it at that. They even tell you what you dont really need or need at that time and not try to con you into getting something done just to get your money..they show you things as they are getting done and by the way, you dont leave your car as they work!.. I never feel dumb when I ask questions, never feel pushed into things, never feel like they aren't ever listening to me.i actually feel like they know what they are doing and aren't messing around. Amazing staff at this location. Most definitely will continue taking my business there.

Fabulous communication and support. Handled our Ford Transport that many shops cannot. Recommend…read morefor you auto needs.

This business and this team run like a well oiled engine! Everyone plays a part, yet everyone shows…read morekindness to each and every customer. My favorite is Kalinii!

I just had a great experience with Nathaniel and his team at the Meadowood Jiffy Lube location…read more They were short-handed and had every right to be stressed but handled things to the best of their ability. Nathaniel explained everything to me in a way that made perfect sense for what I needed to have done to my vehicle. In fairness, not everything was complete. I still have to have some things on my dashboard reset, however, the team gets a pass due to being short-handed. Being a manager at my place of employment, I understand that things can slip through the cracks when being short staffed.. I have nothing but empathy for Nathaniel and the crew today. I can always go back later in the week and ask him to reset the dash or go to another Jiffy Lube location and perhaps they can reset things there. Thanks for taking the time to read this. Keep up the great work over there.

I have mixed experiences getting an oil change as a woman, but today was one of the best…read moreexperiences I've ever had. Both gentlemen who were working there were very nice. I was in and out in a snap. I had a $28 off coupon and he couldn't find it in the system, so he gave me $30 off which was really nice. Seriously, an amazing experience. Thanks guys!

Good place to get your smog check done. This isn't a fancy place, but it gets the job done. They…read moreoffer coupons online. They don't take appointments, so bring your patience. I have only ever waited up to 20 minutes for the smog check. I pay my DMV renewal fee while I'm there. Staff is friendly enough.

Always in and out quickly and professionally. I am not really a big fan of doing my own oil…read morechanges on my truck. I know, take my man card away, and if I need an oil change this is the first place I consider. They also give a $5 discount for checking in on Yelp which makes it more affordable than without. I don't wait in the car like some places, but it still is pretty quick.