They worked with us to figure out what had happened with our front-loading washer, and showed us…read morehow to clear error codes. Responsive and helpful. Would use again.

I had very good experience with this company. And I would definitely recommend them to others. We…read morehad an issue with our dishwasher and Mike was able to fix that and then while he was here. we had him replace the garbage disposal as well. The company was easy to work with and had a quick response time.

Mr Appliance came to my rescue when my freezer stopped making ice just before having out of town…read moreguests arrive for several days. They were quick to schedule and arrived on time. Their tech was friendly and personable and got the job done for a very reasonable price! I will be referring them to all of my friends and highly recommend them to anyone needing an appliance repair!

Start button broken on dryer. It took 5 visits over more than 3 weeks to get it right. Spent over…read more$300 when I should have just bought a new one. Never again!

Update: Note that the correct address for B&H Appliance is 1592 SE South Niemeyer Cir, Port St…read more Lucie, FL 34952 I bought a condo on Hutchinson Island and found that the dryer was heating and tumbling but not blowing air out through the vent - aka not working. I called around, and Brian (the owner) at B & H said he had several dryers that were nearly new. I drove over and parked outside the fence. Don't be fooled, B & H is in business and open, they keep appliances on their way in or out in the parking area. Make your way through to the building and you will meet down-to-earth, honest, and really helpful people. Brian showed me a very reasonably priced dryer, plugged it in so I could see it working, and he made sure I had the correct plug on it to fit my receptacle. The delivery guy (I feel bad I can't remember his name) was able to deliver it right then and get it installed. The 220 Electrical receptacle was mounted high on the wall; therefore, the normal plug did not work. Never fear; he had a long one on the truck and switched it out on the spot. He not only made sure the dryer was leveled, but he also did the same for my washer (that was in the condo when I bought it) and took the old dryer out. I think it was about two hours from my initial call to drying a load of laundry - A RECORD! I gave the installer what I thought was a generous tip and I guess it was since he refused to take it and put it back in my hand. Who does that anymore??? I finally won by insisting he earned it and pressing it back in his hand. This was an all-around 5+ star experience and service. Since B & H does appliance repair as well, I will certainly call them if I have a need with any other appliance. A very happy customer, John J.

This is the best repair service in the PSL area that I have encountered. The service was speedy and…read morethe gentleman who came to my home was extremely professional. Our double oven combo wasn't heating properly and this gentleman looked at the issue found the minor issue and repaired it and he basically did it as apart of the assessment. I would recommend this place to anyone looking for fast, reliable, professional and trustworthy service. There was no price gouging or trying to exploit us at all 10/10 for service!!!!

Called to replace an existing over stove microwave as we are updating our appliance set. Upon…read morearrival, the tech quickly removed the old microwave without doing a single measurement or even looking at the new one, still packed away in the garage. After removing the old unit, he asked why I was replacing to which I pointed at the new fridge of a different brand/color and said it works fine as we are just updating all appliances to match the new fridge. Then I pointed to the new gas range sitting next to its old counterpart that is scheduled next to be installed. Now, he goes out to the garage and is moving fast to finish the job quickly. So fast he takes everything out and now does his first measurement. Houston, we have a problem. He stated the cabinet is too low and he starts explaining what needs to be done. He shows me the tape measure from the outside of the kitchen cabinet where the microwave is explaining how it's too low. I keep asking him if he can help and he kept going on and on. Finally I stopped him and demanded a straight answer to which he said no he couldn't install it. Then, he started cleaning up and began to walk out of my house with my old microwave. I stopped him halfway out the door and demanded he put it back so I have a working microwave tonight. He replied saying it was a dead unit. Say what? So he did reinstall my old microwave and now I'm out $75 because he demanded money to reinstall or he was leaving it right there in the middle of kitchen floor. I don't appreciate being blackmailed into paying $75 to reinstall a microwave he should not have removed in the first place. I would have gladly paid $75 as a service call, but his failure to measure anything and demand for money to fix his oversight was a grave mistake. He called me back after this review was initially posted offering more excuses and calling it a diagnostic fee. If that were the case, it would have been $70 as the upfront email stated. He then offered a partial or full refund if I agreed to retract this review. I told him to keep his money. Their policy "No Job Too Small Or Big - 100% Satisfaction Guarantee" clearly falls short as they told me my job is too big and they won't refund my money unless I censor my free speech. I get unforeseen things happen, however ignoring the customer and details of a job, then attempting to cover it up is completely unacceptable. James is unethical and not someone I would ever recommend doing business with again.

Ernesto has been working with me and my landlord on my stackable washing machine. He was very…read morecommunicative and easy to work with. I would highly suggest getting any of your appliances repaired by him.

Our old above the stove microwave went kaput. Knew installing the new one was not something we…read moreshould even attempt as I spent 2 days on the old one. Called Ernesto and he did an excellent job on a difficult install. Had to resolve several issues including trimming some wood to get it to fit, exhaust vent issues and drilling new holes for anchor screws. Very methodical and consistent in figuring it out and on top of that a most courteous and pleasant demeanor. Very reasonable in his pricing. Highly recommend Ernesto and AAA Zen Appliance Repair.

this company is horrible. After requesting an explanation they refused…read more Only one part was called for and they are charging for 3. In addition i researched the cost of these parts and they are doubling the cost. A simple repair of a Subzero waster dispenser they want to charge $1,800 for. Outrageous no star

Over price and will recommend to replace appliance instead of trying to fix it. Does not look…read moreprofessional and late for appointment.