Discussed repair options. Helped me make an informed decision. Can't ask for much more than that!read more

We had to replace our 20+ year old appliances. We ordered the same appliances so that they could…read morefit in the existing cut-outs in our kitchen. We ordered a gas cooktop, wall oven, and a dishwasher. We tried to find an installer who could work with gas. We finally found Jeff at Appliance Service and Installation. After I told him about the appliances, he wanted to come and look everything over. Little did we know how appliances have changed in those years! Wall ovens now require their own built-in wall cabinet and they no longer fit in the existing base cabinet! They are 2" deeper. Jeff told us that he would have to move the existing gas line so that the oven could fit in the same space. Our old dishwasher used to be hard-wired. Now it came with a plug so we had to install a new plug. So, this was going to be quite a job. Jeff is VERY knowledgeable and professional and he explained how he would proceed with the job. He told us how much he charges (he works by the hour) and our job took him nearly 7 hours (he told us it would take this long). It was WORTH it!!!!!! We are confident that the electrical works, everything was done correctly and safely. The new gas line was installed with a new regulator. All the appliances are working correctly and smoothly. What a relief! Jeff is also very respectful of your house. He worked very cleanly! He even swept up after he finished! In the end, I believe you get what you pay for. I would NOT hesitate to have Jeff come and work on any appliance that we have.

I needed repair to my refrigerator. My ice maker was not making ice. After several diagnostic…read moretestings I was told the control panel and ice maker needed replacing for $950! On top of that, I found my hardwood floors were badly scratched from the refrigerator being pulled away from the wall.

Almost got conned into giving my fridge but the issue wasn't the compressor but fan after all. So…read moreglad I got a second opinion rather than let them cheat me and sell me somebody else's acquired fridge.

Although I didn't have to use them, they were great on messaging. Very concerned they were and…read morereally managed to fix the problem over the phone. Definitely will use them.

Fixed outside ac unit. Technician keep me informed on…read moreeverything he was doing and each problem he came across. He informed me of the cost as he went along. Was really thorough and thoughtful. Appreciated all the work he completed. Highly recommend.

WOW-A+++! I've had rental property for 35+ years and Nick is the BEST Appliance repairman I have…read moreEVER hired. Came out the same day, was on time, AND pricing was reasonable. He fixed the oven ignitor and was in and out in about an hour. DEFINITELY CALL HIM!!!

Everything about this company is top notch. Nick reminds me of one of those old fashioned repairmen…read morewho you don't find anymore, which isn't surprising given that he grew up in this business under his dad. He was thorough and knowledgeable and very fast. Especially if you have an older appliance like we do, and you want to keep it running, I wouldn't go anywhere else. Highly recommend.

After a year's worth of battling with customer service and the lowest bidder for repair jobs, I…read morefinally called Cutting Edge. He gave an approximate 3-hour window (not 8:00 AM to 5:00 PM), assessed the situation and fixed it promptly. If THOR would raise the paltry wages they offer for their repairs, maybe they would get good quality, knowledgeable technicians. Prices are reasonable.

Cutting Edge Appliance Repair doesn't cut it. My refrigerator stopped working Sunday evening, I…read morecalled them Monday morning and they said they would come out between 11 and three on Wednesday. They never showed up they never called. They never answered my calls. They never responded to my texts. They are completely unprofessional, worthless. Don't waste an attempt to get them to help you. I would give them zero stars, however, this service requires you to enter a star rating.

My AC died on a Monday night and JD himself came out first thing on Tuesday morning. He repaired…read moremy unit quickly and for a reasonable price. I would definitely recommend this company.

These guys are life-savers! Our air-conditioning was out on a 90+ degree day and they came out…read morewithin about 90 minutes. Knew what they were doing, fixed it fast, and the price was nice. If you need heating and air work, do not hesitate - call Robison's. We were so impressed.

George and his son did a great job! I will definitely be using them again in the future!read more

George and his son Chris did a great job fixing and cleaning my dryer I would call them again.read more

In Tennessee and across the U.S. in 2025, it is illegal for a business to charge a surcharge for…read moredebit card transaction, even if they process it as a credit card. Tim Shipley charges a 7 percent fee on debit card transactions. This is illegal. I received him as a repair tech through my home warranty. Charging fees on a deductible is also against the home warrantiy policy. Avoid at all cost. He is rude, disrespectful, and unreliable.

Met Tim today! He & Mike came in and diagnosed our oven issue quickly and was very clear regarding…read morethe part delay & arrival estimate. Impressed how he asked several times if I or hubby had any more questions. More info when the part comes in!

Hired for tall, MDF, wall shelf unit re-assembly. Prompt response to my inquiry, job completed…read morewithin a week, both he and his son were professional & considerate of our home (removed shoes), he was creative & knowledgeable about how to resolve the challenges presented (the unit had been damaged when it had been disassembled to move). His pricing is reasonable/competitive. He does have a 2 hr Minimum tho, so collect your honey-do list in advance. Fountain City & Knoxville areas.

From the owner: We are a family owned and operated business in Knoxville, TN. We want to make Handyman services a…read more“White Collar” experience. To achieve this, we promise to show up as scheduled, dressed professionally and will respect you and your property. We perform plumbing and lighting fixture repairs, furniture and tool assembly services, wall mount TV installation, and maintenance items such as filters and bulbs.