Quentin is a master at his work Honest knowledgeable and trustworthy!! I highly highly recommend him and his Team!! George Dean Callas I miss him!!! read more

I LOVE THEM! They saved me from a 5000k job from Mercedes and everyone else was telling me I needed the whole headlight replaced. Quintin is professional and took the time out to take me even though I didn't have an appointment and fixed my issue within the timeframe I said I needed. He is absolutely a life saver and made my whole day that much better due to his honesty and expertise. He gets the job done and his prices are very reasonable. To all my ladies especially, I know it could be a little nerve wracking to go to these places but I promise Quintin is personable and will help you without the douchebag behavior some mechanics have. I highly recommend him for all of your Mercedes Benz needs. read more

They will take good care of you attention to details very flexible and bottom line they fix your problems

I found this place base off from the reviews. I am so glad I took a chance and came here. Quintin and Damien are the Best! I recommend anyone here who owns a Benz to get any mechanical service needed at Pro Tech Benz. Quintin is honest and does not overprice you. read more

Thank you Quintin! I had an Airmatic failure while driving south on 95. Got off the highway, and searched for a Mercedes Benz repair place. There were a few, but it seemed to me that this shop was the right place. I told him my situation that I needed to get back to Philadelphia. It was in the afternoon and he was busy, but he made me a priority. He fixed my car. It was ready the next morning. And the price was a total value. What else can you say??? A true Mercedes guru and an honourable fellow. THANK YOU!! read more

I have two old MBs. '99 E300TD and '01E320 wagon. With their age, they need some TLC. Quentin is just outstanding, deep knowledge, great value. I clicked "no" to respond quickly, because, well, he's a one bay shop with a small staff. So there's been times I've had to wait some time for service, but I never really expressed any particular urgency. I've used him several times for both my vehicles, from the mundane (oil changes) to the rather involved (diesel fuel delivery issues). And it's always value, and it's always top-notch work. Out of warranty, I wouldn't take an MB anywhere else. read more

A trusted mechanic that doesn't give you the run around. Take a look at all the certificates and awards, you would think that this level of service comes with a high price tag, not so here. Dealer quality without the dealer prices! Sign up for their loyalty and rewards program for special discounts on all services, repairs, etc. You can do that on their website protechbenz.com or in person at the kiosk, or just ask Q about it, he'll get you set up! Even a 10% discount for being a loyalty customer adds up for larger service / repairs! read more

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I'd been to quite a few places before I found this place. I worked with Quintin. The other places tried to rip me off and fix what I even didn't need to fix in my Mercedes cls500, 2006. And Quintin was really honest and didn't give me any BS and I am so happy I found him. It's so rare these days. read more

Went here to get my Prem-Air sensor replaced for my Mercedes. The guys here were very professional and performed the repair quickly at a reasonable price. Will be returning here for any future repairs for Benz. read more

I been coming to pro tech for about 3 years now. Quintin is an honest owner. He always take care of me and my E350. All my maintenance are done with him and any type of problems that i think my car has i just call him and always acomodate me right away. His prices are very resonable and a lot less then the dealership, but you get still get the same service as the dilership if not better. Thank you Quintin again fir taking care of us and you are my go to guy for all my mercedes benz needs. I do recomend him 100%. read more

Told me to come in and then told me he is overbooked. Took the day off work for nothing. I thought he was friendly from the reviews, boy was i mistaken. Hope you catch him in a better mood than i did. read more

Quentin, is awsome. Knows exactly how to explain what he believes is going on, what to do to fix it and has great prices. If you have a luxury car, take it to Pro tech!!! read more

I have had my car repaired at Pro Tech Benz several times over the past 2 years and I am very happy with the results. They offer excellent service and are extremely knowable about Mercedes vehicles. Their pricing is very reasonable and they are very straightforward about the repairs. Unlike the dealers they don't try and up sell you on additional repairs that might not be needed. I would highly recommend them to Mercedes owners. read more

I own a 2010 GL 350 Blutec and have always serviced it at the Mercedes Dealership in New Rochelle. I was extremely annoyed and disappointed in every way, so I decided to look for a repair shop that worked primarily on Mercedes vehicles, and then I came across Protech Benz. I received a cheaper quote from another shop, but ProT specialized in Mercs, so I thought it would be best to go to them. I usually send my vehicles out to Heavy Metal Autobody in Brooklyn where they do great repairs for affordable prices, but its so far away. Its kind of a nerve wrecking experience because you have no idea what they will do with your car when they get it. I basically had to have my brakes pads and rotors replaced. Though that seems like a small job, I've had so many shops and dealerships mess them on my MB vehicles. I took my ML500 to a Mavis Discount Tire to save some money and I had squeaky breaks for a year and half till I replaced them again at the dealership. And I didn't want to have that issue with my GL, so I wanted someone who specialized in Mercedes and would use OEM parts. The Initial Call I called ProTech and then I spoke to Quintin and he seemed very friendly and professional. He called in to MB to see how much the parts would cost and called me back with an estimate. Usually I get a loaner from the dealership when I drop off my vehicle, but that's not an option with most repair shops. He told me he would be more than happy to drop me off at the train station if I needed, and I found that comforting because its about 3 miles from the Pelham train station. So I made the appointment to schedule the brake replacement. The First Visit/Drop Off For Repair I made it over to the shop, and it can be a little tricky to find, because there is a gas station/repair shop in front, and his entrance is on the right hand side in the rear when you face the shop. Its a little hidden, but you will see a bunch of Mercedes vehicles sitting back there. Rang the bell and the garage door opened up in to his shop. Seemed like a 2 man operation. Its small, seems well equipped, and one of the most important things to me is that it seemed very neat and clean. It makes a difference to me, because any dirt in the shop usually makes its way in to your vehicle from technician uniforms and dust from them leaving windows opened. I dropped it off in the evening, he called in the parts to be delivered the next day and told me it would be done by the end of the next day. Pick Up After Repair As promised he called me around 3pm the next day to tell me the vehicle was ready. When I arrived, his bill was pretty close to what we discussed in his estimate, off by maybe $6. I was a little thrown off by the tax, because I thought it was included, but that's a mistake on my end for not asking. He showed me the car, it was a pretty clean, just as I had given it to them. He showed me the new OEM rotors and brakes, and everything seemed to be in order. I paid him with a credit card and left. First Hours Drive After Pick Up Everything seemed to be working fine and I didn't hear any brake squeal on my ride back to my place. I felt as though brakes would go down close to the floor, so I pumped my brakes a little bit and the problem was fixed. Its been 2 days and everything seems to be in order. If I have any issues, I will definitely update my review later. My Thoughts I hope this will be a long term relationship I have with ProTech. Ive noticed that as time goes on, businesses become successful or earn your loyalty and they jack up prices or the level of service goes down. I hope that does not happen as times go on and they give the same level of service and appreciate my patronage in the long term by not charging me an arm and a leg. I will definitely recommend this place to all my friends that drive Mercedes vehicles and I recommend them to you. His bill says that they will provide a 12 month/12000 mile warranty of the work done and parts. If anything goes wrong, I hope he will honor that. Long Term Thoughts To be updated in a few months. read more

Quintin is the best mechanic ever!!! I was referred to him by my brother a couple years ago and no regrets and/or disappointment for taking my business to him. He's honest, knowledgeable and efficient...couldn't ask for anything better. Prices are reasonable I would agree and timeline to get the job done is impeccable. Thanks for the great service, S Wallace-Bostic! read more