My comments are regarding the 2 Harbor Trolley lines that operate during the Summer in the Spring…read moreLake/Ferrysburg/Fruitport/Grand Haven area. The way it is set up is that there are two trolley loops that operate. One on each side of the bridge, but both lines do pick-up and drop off at the Spring Lake Holiday Inn parking lot. So you can transfer there to continue your commute from one side of the bridge to the other. The trolleys cover popular places on each side of the bridge SL loop called Laker stops at North Ottawa Beach, North Ottawa Pier, Coast Guard Park, A La Mode Ice Cream and Pamona Park. The GH loop called Bucaneer stops at Grand Haven State Park and the City Beach. There is no cost to the riders. The service runs all day and into the evening. Now on paper this all looks great. You can get from Fruitport to Grand Haven beaches and it is free. Here's the downside....it is not commuter friendly. There is no timetable, no schedule and no driver accountability. This is a tax payer/government funded agency. Non-profit. Here is my story: My group is in Fruitport and decide we want to visit the GH beach. Someone suggests we take the trolleys. We head over to Pamona Park. We ask someone there how often the trolley comes by. We're told about every hour. We then asked did you see it when it last came by? She says it was there about 45 minutes ago when she arrived at the park. So we thought we'd only have to wait 15 minutes. Unfortunately we had to wait 40 minutes. When we were seated in the air conditioned vehicle I asked the driver how long a loop takes, he says the SL route is about an hour. When I told him we thought we were there more than an hour, he explained he "took a break." I also asked is there any timetable, he casually explained...."no, it's just when we get the loop completed. Sometimes we take a break and sometimes we break off the loop, so times vary. Okay, I'm used to public transportation in Chicago, GR and Detroit where drivers do their best to stick to a timetable. Not here apparently. From the park to A La Mode, the ride was probably 10 minutes. I then asked when we will be at Holiday Inn so we could transfer to the other trolley. He said probably 30 minutes. It was at that point we decided to walk to Holiday Inn instead. It took us about 12 minutes or so to hike over the SL bridge and wait for the Grand Haven trolley. Half hour later a trolley finally shows up. Only thing....it was the trolley we were on 30 minutes ago! We talked to our driver and he said "Grand Haven should be there shortly." Another 20 minutes goes by and the GH trolley finally shows up. We ride it into Grand Haven, it stops at the State Park and then our destination the city beach. Total travel and wait time: 2 hours! We took an Uber back.

Well , two years in a row- no trolley. Very poor information via phone or website and I am soooo…read moredisappointed. We made a special trip out here because it looked like it was operational this year