Unfortunately, ProVision was the company chosen by our builder to install the landscaping and irrigation at our home. To say their work is sub-par is an understatement, and giving them zero stars isn't an option. Plants were planted in areas that weren't appropriate for the plant (e.g. putting a hydrangea by a tree - both take a lot of water) causing them to die. Even when they did warranty work and one of their "supervisors" indicated the plant should have never been planted there, they still didn't fix the problem. As for the sprinklers, they seem to have used as few as they could possibly get away with, resulting in consistently large, brown patches. Even after telling them for months about the issues, they refused to rectify the problems, instead using excuses about the soil, the slope of the drainage (which they created), lack of watering, too much watering, etc. It's apparent I'm going to have to replace the existing sprinklers with more powerful ones and add new ones in order to accommodate the needs of my yard. When our warranty period ended, they didn't hand us off to their maintenance department, as promised, so we didn't have the opportunity to get an agreement in place for them to maintain our yard. Communication with their administrative staff was very terse, and not friendly. I suppose when you're dealing with multiple new construction jobs, warranties, and other landscaping jobs, it's easier to brush off customers than actually engage with them. At the end of the day, I don't recommend them and given there are hundreds of other options here in the valley, surely there's a company willing to provide stellar customer service and quality installation and products. read more

Pro-Vision was phenomenal to work with. Jesse and Donovan did a great job on my sister's yard. We had to adjust some of the original plans and they were good with other options to consider. I realized that in Meridian just like Idaho Falls that we really didn't have much spring so they were really busy from the get go. They really did work with me when I could be in Meridian. I would highly recommend this business. Thank you again Jesse and Donovan for a great job! read more

Pro-Vision has been great to work with! After doing our own pruning for the last 3-4 years, our landscaping looked like a jungle and we needed professional help. Cassie in the office was responsive and relayed my request for a bid to Jesse, who provided a thorough and reasonable estimate. Jesse and the crew were prompt, showed up as scheduled, and worked quickly and efficiently to get our trees, shrubs and bushes under control. Thank you for the great work! read more

Been using ProVision for several years. They landscaped my back yard and did a spectacular job. They have done repairs on my sprinkler system that was installed years earlier by somebody else. Very professional and knowledgeable. Set up a custom sprinkler system for my garden. read more

this is an update to my review 10-9-14 - I tried emailing the company and with in 10 min I had an email back, I don't know if there phone system is having problems that they may not be aware of. I was able to talk with the coo and he said he would have a new person come out and take care of me that they just hired. the new lady is so far really great, she is comforting and re assuring, and this is the first time in this whole process that I feel like things will be made right (hoping as I put a lot of money into this big purchase). I will no longer be working with the other person as they are no longer with the company. the new person cared about how I felt and wanted to know what I would like. She said she would get a written agreement together to replace and fix all of the bad landscaping I had, from dead trees to subpar work on some of the landscaping items; and told me it should have never happened, She said she would have the owner sign it with her and they would fix everything on my time table that works best for me. (new plants and no irrigation not a good combo - extra cost in water and time to manual water them, and she said I should not have to pay and do more to fix the problem) So if this all works out and actually takes place in the spring I will change my review to reflect what I see. and how the rest of it goes. - this will be a very in-depth review that will take time as landscape is a seasonal thing but I will update it. so far I am moving up a star and I am hopeful for a good future. first review: They take days if not weeks to call you back. - I would not trust the quoted price of the job - I was quoted a job for x amount and it ended up being way over that amount by the time I was done, thousands above. Now I have many dead trees and bushes, they said that I get a one year warranty - it has been since February of 2014 when we had the work done. It took over month to get somebody to come see the dead trees and bushes and agreed they were dead. Now it has been almost 2 months, and still no word from them about when they are coming to replace. - Called office twice and left 2 voice mail to see the status of when they were coming out. It have been over 48 hours from first voice mail and still no response. I would not recommend them, between the lack of communication and what some would call bait and switch tactics of the quote process. (They say they quote x amount of yards of rock to complete the job in the begging, yes it was listed on the quote this many yards, but if the amount they quote is wrong you pay the difference. So unless you know exactly every correct amount you need to get the job done I would not trust the knowledge of this company to provide anywhere near an accurate quote. I was quoted less than the actual amount needed to get the job done almost by double. Therefore you have to pay more a lot more than I planned. I guess it is my vault for not knowing how much a yard of rock covers, I guess if I did though I would not have hired a professional.) I will update my review if they ever replace all my dead shrubs and trees as they say they will under the warranty. But by the lack of communication I can tell that may not be the case, thankful I saved all the bid changes, emails and re-adjusted bids, as well as voice mails and website screen shots saying the warranty for one and have taken plenty of pictures. read more

Hired by our subpar property management company, otherwise we would have gone with another landscape company. These guys called to cancel our fall sprinkler blow out twice, then called the first day it snowed and laughingly rescheduled... As temps dropped and things froze. Thank God my house is a rental because I'm sure there will be busted pipes come spring. When they finally showed up they made rude comments about my dogs and the state of my backyard- which still had snow covering 3/4 of it! I watched them do the blow out and I'm certain there is still water in my sprinkler system. They left without a word, thank goodness I was watching as my garage was open for them to access the control panel for sprinklers. I would never recommend this company and I would never personally hire them. Awful customer service. read more