Ii needed an exterminator and I called Kuma and received Prompt, professional service.read more

Wayne was so wonderful to talk to and book with. We look forward to using Kuma for years to come!…read more After being approached by *other* companies that lie repeatedly, this company has been the exact opposite so far and we are so glad we found them!! Straight forward, easy to reach, quick, and kind Thank you Wayne!

So this company is extremely responsive, arrives on time, does the work, informs of any issues to…read moreaddress in the future (no pressure discussion) and has presented reasonable pricing. I have used them twice now-once - planned and once - unplanned. First service was to clear dryer vent since it had not been done in the 8 yrs (new install) I have owned the home (my bad). David cleared it, tested the air flow and everything worked fine. Advised of a future need which would be a warranty item thus a little more cost and time to complete. Second service - 2.5 mos later late on a Friday, the dryer went into a full alert due to high pressure and shut itself off (built-in safety mechanism). I contacted the company that evening baffled as to why and when could they send someone to inspect it. They responded late that evening that David would arrive first thing Monday morning. He arrived on time - checked the airflow which was fine but the alert was still active. So David went into the crawl space to inspect the duct system and behold it was bad and dangerous (from 8 yrs ago) - flex duct which was easily 3X the length required, 2" vs 4" piping in/out of crawl space using pvc piping, compromised flex duct in the laundry room causing dust to settle around and behind the washer and dryer units - not evident in the open area. It was all incorrectly installed and ultimately dangerous to my home. I was fortunate that I had never suffered a fire. He quoted me a repair and 4 days later he was onsite resetting the whole duct system. Ran into a problem with ducting into the crawl space, dispatched a couple of his guys to come and assist and the work was done in 3 hours, space cleaned and everything tested and the alert was resolved. Pricing was acceptable. I will definitely engage them again if and when necessary. Thanks

Well trained and knowledgeable. They do what they say and keep your house clean after their work…read more Ty and Sam were excellent in every way. Ron in the office provided great communication. Give them a try. All 5 star reviews is no lie.

5/5 Bulwark is now part of the family. If we move, they're…read moregetting a forwarding address. I called about a hornets' nest so big and active it deserved its own HOA. Everyone I spoke with, from the first phone call to David who came out, was incredible. They didn't just remove the nest, they educated me. I learned more about hornets and mosquito season in 10 minutes than I've learned from Google in 10 years. David treated the whole property, and within 24 hours, the mosquitos were gone like they got a cease‑and‑desist. Communication was crystal clear. Pricing was exactly what they said it would be. Not the salesy pushy people that want to upsell you either. And when I had follow‑up questions, they didn't disappear, they answered and showed up. Bulwark doesn't play.

Samual it's just simply amazing every time he comes to treat our house. And this company is really…read moregreat because they have an app where you can easily request and schedule sprays when you need in between the normal quarterly service.

I contacted A and A Critters who referred us to their pest division, Matt's, about an insect…read moreproblem. Matt himself responded right away and I was able to quickly get an appointment. We apparently tracked in fleas from outside where many dogs are walked close to our door, because our inside cat of several years suddenly had fleas, never seen before. Despite treating the cat directly with topical and oral meds, we kept finding them, along with what looked like eggs, when using a flea comb. I was horrified and after researching learned we needed to treat the environment. Matt explained the type of products they would use and what to expect, and the tech was great about communicating when on the way about his arrival time . We were still seeing a couple fleas and eggs a few days later and although I know the cycle can take a few weeks to break I was concerned, as some areas had not been treated. I contacted the office and they were responsive and courteous. Matt reached out with some info and they had the tech return to both retreat with another product and treat some new areas. I know that my stress was showing (having to wash every area rug, blanket, throw, pillow, sheet, anything fabric in hot water and dry it on high to kill the eggs and I was doing laundry round the clock) but the office, Matt and the tech remained patient and empathetic and never made me feel like I was a bother. After the second treatment we haven't seen any further evidence of fleas - but if we did, I know the service is guaranteed. Matt's Pest provided prompt, courteous, professional and effective service. I definitely recommend them!

This company is very professional on time and very knowledgeable and experienced. Matt, the owner…read moreensures you that he will get to the root of the problem! His education in this industry coupled with his experience, makes me feel confident that any pest or bug problem I have can be resolved with this company. I had him spray for carpenter bees, and also set some traps for the pesky squirrels that had gotten into my attic. He also sealed out my house a great service to have if you have a lot of squirrels and live in a wooded area. I highly recommend Matt and his company for any pest control problems. You may have!

Horrible customer experience!! I simply just wanted to get a quote for my home. When I called, the…read morefirst customer service rep put me on hold for a long time. I called back, and the next representative asked me if I knew the square footage of my home. When I told her (Taylor) the size of my home, she replied, "That cannot be right. You will have to speak with my Manager." As if she could not believe my answer. Finally, when I spoke with her manager, the manager told me that I first need to pay $25 for a home inspection, and then ONLY they will be able to provide me with a quote. I informed the manager that I have a new home, and already have a current termite control/station at the home. She insists that it is a company policy before they provide a quote. This is not the way to earn business. The company must reevaluate its policies and business processes.

Samuel Coughlin provided outstanding service today! Not only did he thoroughly treat and deweb…read morearound my entire home, but he went above and beyond by bringing my garbage cans up for me - a small but incredibly thoughtful gesture that really stood out. He treated my home as if it were his own. Samuel was professional, and clearly takes pride in his work.

I have been a Northwest Exterminating customer for over 15 years. I use Northwest for my termite…read morecontract, pest control, and also for mosquito control. Recently I had to call Northwest to kill and remove a hornets nest that was above my second-story porch. It definitely was not an easy job but Northwest sent Carlos and Carlos from their Wildlife division. If you ever have a wildlife situation, you must call them! They have years and years of experience and were able to get up to the area where the nest was, kill it and remove it from the house. They left everything as they found it, and took the nest with them! This was NO EASY JOB! They had to suit out in a bee suit, stand on a 40 feet ladder and get to the area under the wood above my covered porch. I can't even thank them enough for handling the situation. We were unable to use our back yard for weeks and now the problem is gone! If you have wildlife issues, call Northwest and ask them to send Carlos (who has been there for 15 years, and his son Carlos who has been working along side him for a few years now. They will take care of you!

I would highly recommend this company! My service technician, Jeff did an excellent, thorough job…read moretackling my ant problem and I have absolutely no regrets in signing up for the annual service program. Thank you Northwest Exterminating. Another happy customer, D. Manchester

Ron did a great job and the service was "extremely" thorough. He inspected a new build and found a…read morelot of very important not to code issues that would have cost a fortune to repair if we had not known about them. Debated whether I needed an inspection on a newly constructed home... I know now. Would recommend this man to anyone. Thanks Ron!

I worked with Ron recently for buyer clients of mine. Ron was very responsive and professional…read morethroughout the experience. I had a very pressing deadline, and he managed to deliver. On game day, Ron did a thorough and detailed job inspecting the property. He really showed the value-add that a home inspector adds to the home buying process. Ron's report was very easy to understand and packed with important details. He's priced competitively with other home inspectors in the area. Not too much else to add. I'll happily refer more clients to Ron if I do more business in his coverage area.

From the owner: Guided by the company’s philosophy, “Inspection Through an Owner’s Eyes,” every property is…read moreevaluated not only for current condition but also for long-term maintenance considerations, ownership costs, investment potential, and future risk exposure. All of our inspectors have 5 or more years experience, and are fully certified. We have a one-day turn-around for most inspections.