I have worked with Living a room for nearly 8 years now, and they have managed two duplex…read moreproperties for me. Since I recently sold both properties, I am in a good position to assess their level of service throughout the process of onboarding, management and ultimately disposition of the property. LR makes it very easy as an owner. They take care of everything quickly, and are responsive to both my needs and more importantly, those of my renters. I had several managers responsible for my properties over the years, and most were very solid, and they handled the transitions from one to another very smoothly. I would like to especially recognize Ash, who was responsible for monitoring and arranging all maintenance on my properties; she is terrific! She was always very responsive and responsible, and answered my queries or made sure they were handled, even when she was on vacation. Moreover, she personally made sure to get things done quickly and to a high standards, both when required by the renters but also to help me get my second property sold. I will miss working with her in particular, and with LR in general. Very solid organization, and I highly recommend them if you need a property manager in Portland.

In response to my earlier 1 star review, Living Room suggested that our problem related to the…read moresecurity deposit. There was that issue, of course, because they made that process difficult. But, the big issues were the handling of their management duties. Here are some examples: They "inspected" the property at least 1x/year (indeed, I recall that paying them to do that was built into our contract with LR) but they did not note any of the multiple lease violations (e.g., three people living there when only one was on lease), furnace filter not changed - (ever!) - nasty and also very bad for the furnace, installation of window air conditioners by tenant without notice to owner in violation of law - and the tenants damaged two windows and completely ruined another in the process (which is why law provides that owner be notified so owner can arrange proper installation, which we would have done happily). Another example: a lease violation they did note at *every* inspection (e.g., disabling of smoke alarms) were not enforced - a huge insurance violation that would have been disastrous in case of a fire - someone could die and owner would be responsible - and even without a death, insurance would have an "out," which would cause horrendous owner headaches! And the penalty clause in the lease requiring the tenant was to pay fines for disconnecting the smoke alarms was never enforced by LR even though the violation was repeated. LR charged over $100 to replace a refrigerator pan to catch leaks/spills from the refrigerator with a plastic pan that was clearly designed for something else because it had an open drain hole in it (!) - and this "replacement" occurred after LR was informed we were replacing the refrigerator; they issued "normal wear and tear" reports even when tenants used of bathtub for dyeing materials and scribbles (presumably by their child) with permanent markers on bath enclosure left permanent stains (the move-out cleaning helped but did not fully cure the problem, so the tub and enclosure are still faintly stained); also included in "normal wear and tear" was damage cause to the wall/ceiling by burning candles in one of the bedrooms. Toilet seat covered in candle wax - replaced with a cheap plastic cover that was the wrong shape. LR did nothing for a long time about need to replace caulking in bathroom which, of course, could cause expensive water damage and mold, and when we discovered the problem, LR charged us for takeing care of that item -- and when we discovered the work had never been done, LR said, oh, too late to take that up with the company doing the work because we (the absent landlord paying a for property management) should have reported the problem right away. Two other issues with that: first, it's up to LR to be sure the work is done; second, it was their in-house maintenance folks who did the work! After we proved was LR who had been paid to do the work (note: they put the burden on us to review files, etc. to establish what they should have known), LR sent someone to do the job who did not do anything close to a professional job. Seriously. The joints in the bathroom were not sealed!! Also, LR said tenant reported a roof leak but LR did not check; rather just sent a roofer who came up with a very pricey contract - and when we asked about other bids, we were told we would have to pay LR 10% of the any other bid we accepted!!!!/.... Then - and this was very disturbing --- it turned out there is no evidence at that the roof was leaking then (and there have been no leaks to date). Too, paid for front door to be shaved down because tenant complained it was sticking; turned out really not problem with front door (except now a gap because shaved down) but problem was with security screen door, which LR never fixed -- we did that easy repair after LR was out of the picture. So, nope, our problem with LR is not about being unhappy with the laws concerning security deposits. Its about frustration - not to mention the substantial cost to us -- with dealing a group of people who always struck us as very nice folks but, at best, are simply too disorganized, and either do not know how to maintain property or enforce n lease terms or simply do not want to deal with the hassle of ensuring the property is maintained and that the tenants are complying with their lease.

We feel very fortunate to have rented a property with Behzad at Zad Realty over nine years ago. We…read morewere truly blessed to find this beautiful home managed by Behzad and his company. Requests for any needed repairs were addressed quickly, communication was good and Behzad was very kind. We lived at this property through the pandemic and when our businesses were forced to close with no notice, he worked with us to be able to manage rent during that time, for which we were so grateful. We would have continued our relationship for years to come, but the owners decided to sell. When we moved out, our full deposit was returned. We would rent with Behzad again, should the opportunity arise. My husband and I highly recommend Zad Realty!

It is very hard in Portland to find a property management company you can trust. My experience with…read moreBehzad, and his company, Zad Realty, has been nothing but professional and positive. I feel very fortunate to have had the opportunity to rent a home from him. 1. He will actually return your calls and talk with you! 2. He will answer all of your questions. 3. He will respond to your emails. We walked through the home together at the time to sign the lease and he told me where the flaws were and to write them down. When I had an issue with the rental, he did not ignore it and worked with me to resolve the issue. He cares about the condition of the properties and wants to keep them maintained. Basically, just having the opportunity to talk and establish a relationship with the person you are renting your home from feels very nice - like the old days. I told Behzad that thanks to him I will continue to have faith in humanity and that there are nice property managers and nice people who care, still out there in the world! :) Thank you Behzad!

Very clear management and policies. The values of the…read morecompany are excellent. Although I am relatively new to living as a resident in one of their properties; I am enjoying my lodging and see value in their management of the apartments.

I would give zero stars if that was an option. I had no problems with the prior management company…read more I have had issues with a loud upstairs neighbor for almost a year now and management has yet to fix the situation. I have have been compliaing since March 2025 when the inconsiterat cow moved in. Management does not return emails or phone calls. By far the worst property management company ever!!!! I strongly recommend you stay away from any property they manage.

I've been using Portland Property Management as my property management company for my rental…read moreproperty in Northeast Portland. I've been renting the house out for the last 13 years and Portland Property Management along with the owner Matt, has been really great. They've helped me find good deals on contractors for upkeep of the house and they've done great background checks to find good tenants for the property. I would never rent to strangers that I found on craigslist or something like that. Professional background checks are necessary to find good tenants. Also, they have been great about keeping good clean records and accounting for all the 13 years of rental income and expenses... There's no way I could keep track of all that because I'm terrible with accounting and organizing financial data.

They took over a slumlord rental I had been in for more than 10yrs (owner paid $19k back in 2001 &…read morehad done very very little renovation / maintenance, only fixing things that put it in hard code violation). PPM did absolutely nothing to improve the conditions of the deteriorating home when they came on or after, only raised the rent multiple times & changed where the check was mailed / deposited. They did 1 single walkthrough to "check caulking" around the house. 2yrs later when it was time to move out after paying timely for 12+yrs, they not only kept 100% of the deposit, but claimed a seemingly arbitrary number of additional debt that was more than 1/2 above the price of rent. Absolutely fraudulent. Thankfully I own a home now, but it damaged credit / renting reports for one of my housemates who paid faithfully until he moved out 2yrs before I released the property. They're clearly about racking up properties, not about being invested in the spaces they are responsible for. The housemate is looking into litigation against them now for damages. Any company that just collects properties to collect on is going to have quality control failure. This is yet another, but with the possibility of intentional fraud.

Awesome people to work with. Great communication. Fantastic…read moreapartment, good location.

Nice and well done on the inside pretty clean and well fix from rooms lightings. Price wise good…read moredeal

I rented a home managed by Sundance Property Management Inc. at 17108 NW Elk Run Dr, Beaverton, OR…read more97006, from February 2023 to April 30, 2025 -- two full years. I paid rent on time every month through auto-pay and never missed or delayed a single payment. Before moving in, their representative Robert promised the home would be professionally cleaned. However, when I picked up the keys, the home was clearly not cleaned at all. The toilets were covered in dust, the carpet was filthy, the kitchen was greasy, and many parts of the house were visibly damaged. I immediately contacted Robert, and he sent one cleaner who only wiped down the toilets and some glass. The carpet and flooring, the range hood, and the rest of the house were still filthy. They insisted everything had been cleaned -- which was clearly false. At that point, we had already started moving in, and most of our furniture and appliances were stored in the garage. Feeling helpless, I had no choice but to clean the entire place myself just to make it livable. On top of that, the dryer provided in the home was broken. I had my own dryer, which I intended to use. Robert initially said their maintenance team would help remove the broken one and carry my dryer upstairs to install. But when their staff showed up, they refused to do it, saying it's not their job. In the end, I had to move the dryer up and install it myself, which was a lot of effort given the unit was on the second floor. The stove couldn't ignite properly. Even after it was repaired, the issue came back in just a few days, and we had to use a manual lighter to cook for the rest of our tenancy. The range hood was covered with thick grease, which I cleaned myself because Sundance never did. Despite all these problems, I took care of the home responsibly. When I moved out on April 30, 2025, I: * Hired professionals to steam clean all carpets * Cleaned the kitchen, bathrooms, all bedrooms, floors, stairs, baseboards, and railings myself * Notified Sundance that if there were any concerns, I welcomed them to share photo evidence so I could resolve them. I made sure the home was left in much cleaner condition than when I moved in. But at the end of May, I received a charge summary deducting my entire deposit. Their excuses included: unclean house, damaged/stained carpet, untrimmed yard, dirty kitchen, etc. These were false and unreasonable claims. I was furious. I immediately informed them that I had clear photo and video evidence documenting the condition of the home at both move-in and move-out. I stated that I was ready and willing to provide side-by-side comparison photos at any time to prove their claims were false. Despite this, they kept making excuses and have still refused to return my deposit to this day. As of July 30, I still have not received my deposit, far past the legal timeframe. I have already filed a Small Claims Court case, requesting double damages under Oregon law due to their wrongful withholding. I've also filed a complaint with the Oregon Department of Justice, and I plan to make all photo and video evidence public so other renters can see the truth. This company is dishonest, negligent, and exploitative. They take advantage of tenants and ignore the law. If you're currently renting from them and have experienced similar issues, I strongly encourage you to take legal action. If you're considering doing business with them -- DON'T. Sundance Property Management Inc. is the absolute worst property management company I've dealt with -- not even close. Avoid them completely.

I rented from Sundance for over a year, and I absolutely would not recommend. When I initially…read moresigned the lease and picked up the keys, Robert was pleasant and friendly and I was optimistic. The apartment my friend and I rented was in a lovely neighborhood, and a good value. That said, whenever we put in a maintenance request Robert was very slow to respond, and would often dismiss us. Once I submitted A maintenance request through the resident portal with a picture of the broken toilet chain. His email response was, "try resetting the chain." I politely informed him that the chain itself has snapped in two, and I had included a picture to that effect with my maintenance request. His reply was, "oh I didn't look" For the first several months we had issues with the refrigerator leaking. Robert repeatedly sent the same maintenance man out, he was very kind but not able to help. It took multiple maintenance request to get the issue resolved, and many mornings of stepping in a puddle on the floor from the leaky fridge. The homeowner did a terrible job of maintaining the yard and surrounding property, and even though it was brought to Roberts attention on multiple occasions nothing ever changed. When our new neighbor was blasting mariachi at all hours, even though our lease clearly stipulated that quiet hours began at 10, Robert was very dismissive of our complaints. When it was so loud that it could be heard on the other end of a zoom call, Robert simply asked "is that acceptable for daytime?" When I moved out, I was supposed to get my pet deposit back within 30 days. Not only did it take nearly 90 days, when I called Robert to check up on the matter, he was incredibly rude to me and stated he needed to "do research" I was tempted to give a one star review, but the apartment itself was fine and the rent was really reasonable.

One of the best property management companies I've ever worked with. Jimmy was in charge of fixing…read morethe condo I'm staying at and he did a phenomenal job fixing everything that needed tending to. He didn't forget anything and DJ made sure everything in the entire house worked absolutely perfect before they left. They even coordinated a complimentary carpet cleaning. I mean wow talk about going the extra mile. 5 Stars through and through for Jimmy and DJ. Also Sean the owner was extremely helpful and went above and beyond to correct some pretty bad issues we were facing. I've worked with a lot of different landlords and property management. These people are really at the top of their game. I would absolutely consider leasing another one of their properties.

The condition of the house we rented was extremely disappointing. Additionally, the repeated and…read morepersistent requests from Holland for post-move-in, tenant-conducted condition inspection updates felt excessive and invasive. We were required to submit a minimum of four photos of every space in the house, along with an itemized list of additional close-up images. This process seemed unnecessary and disproportionate to the purpose of documenting the property's condition. It felt less like a standard inspection procedure and more like an attempt to monitor tenants for undeclared pets or additional occupants. What made this especially frustrating is that the issues with the property had already been documented in their own pre-move-in report, and no repairs were completed prior to our move-in date. In the course of three months we had 4 maintenance service calls, at the time we broke our lease there were many more appointments scheduled. Judging by the fact that we've received mail for at least 6 previous tenants--Holland has a very hard time keeping people in this very worn-out house.