We had a wonderful experience and highly recommend Ozanam Hall Nursing Home. .  My sister spent a…read moremonth in rebab at Ozanam Hall  following knee replacement surgery and consistently says that . ' It was the best decision I ever made'.    I must say we were very apprehensive about the idea of sending my sister to a nursing home, but.Ozanam Hall was a wonderful choice. The staff at all levels were caring.  We are especially grateful to nurse Jean,  who was so helpful and positive,  to the Physical Therapy and Occupational Therapy staff, especially Mary Jane who handled my sister's PT and to the manager of the Rehab department, who was very helpful. and to  so many others.   The Carmelite nuns were especially welcoming  and thoughtful   For those who are Catholic, there is a  daily Mass and communion is offered, if you cannot go to Mass. The environment was very positive. There is also a lovely outdoor garden to relax in as well as  2 resident cats,  a rabbit and 2 birds.   My sister  felt at home (very comfortable and cared for)  and was able to gain the strength she  needed to return to her home.  Our thanks to all at Ozanam Hall

It's a beautiful atmosphere for loved ones to recover. My grandmother stayed for two weeks for…read morerehabilitation. My grandmother had good recall and memory. During a visit-she presented a concern about her clothing, and I went to the desk to find an explanation. I tried to speak with the nurse who spent a great deal of time attempting to ignore my presence at the unit desk/counter. After I garnered their attention simply by calling out "Hello Nurse", I discovered they practiced a type of nursing that most people would find objectionable and resist in our modern world. I really thought Nurse Ratchet was a thing of the past- BUT I was wrong. The nurse was rude, and resistant. I believe by the nurse's behavior was a demonstration of a standard and not an exception to the rule. In my protest I was visited by the administration- (DON probably) but that wasn't helpful, but it was packed with an immediate response. I didn't ask for an apology, or any other actions, I just wanted to be informative. The main reason I engaged in the awkward conversation with this administrator, was to reveal something serious but I didn't feel satisfied that it would create change or cause an immediate address. Afterward I felt a pit in my stomach and uncomfortable leaving my aged loved one, defenseless, and feeble in the care of those who didn't mind shouting at me being healthy, robust, and able to voice my concerns. I could only imagine what type of treatment my grandmother had experienced in my absence and how much she'd be willing to tolerate if left alone with unsympathetic staff. I questioned to what extent this behavior and bad customer service presented. I would still recommend it to anyone, because the atmosphere is calm and clean. You can tell it was created out of an abundance of concern for the sick and shut in but the staff is not as compassionate as the facade suggests. I would only recommend it for families that will be an active and present while their loved one stays at Ozanam. Create a shift for loved ones to show up all day or even hire a trusted person to sit and help your loved one while they stay.

I wanted to compliment the Physical Therapy and the nurses and aides caring for them patients at…read moreForest View i broke my ankle in a fall and following a weeks hospitalization I was sent to Forest View. I really could not walk but following intensive twice a day physical therapy i am now at the point I can walk with a walker and am abe to go up and down steps with no pain. The program employs very dedicated staff and tries to provide for everyone. There is overcrowding and notvenough staff to provide for such a large volume of patients but they try to make a difference. I appreciated their work in helping me return home. Joan Whelan Forest Hills NY

Terribly understaffed. People are screaming for a half hour or more to go to the bathroom. Some of…read morethe staff are very nice. Some don't seen to care. A lot more should be done. My mom. And a few other people are screaming for help almost all day. They should have been evaluated properly. And medicated properly.

My mom stayed here for 2 months last year and had a very good experience. Could the place be…read morecleaner ? Of course , any place could be cleaner . The staff were very pleasant and helpful, when they weren't being called in 5 different directions. It's not necessarily their fault that they are short-staffed or that some patients have very high needs. We left there ready to continue recovery at home, so mission accomplished. I felt the need to post because I didn't want all the negative reviews to unfairly bias anyone's decision in going to Pavilion.

ABSOLUTE WORST PLACE EVER!!!!!! I had to take my dad out of this place and they completely botched…read morethis discharge procedure and made false claims, about why he was being discharged. My dad came out of that place worst than when he went in. I swear I think they are over medicated individuals every patient in there looks like a zombie. the social worker is completely incompetent and the guy in charge of finance is Cleary unsympathetic to family members.

Starz rehabilitation center is one of the best places you could ever go to the people are beautiful…read morevery nice they help you they care about you 9525 Queens Blvd. I've been going there for the past three months I'm looking forward to going back again but they said people with Medicaid and Medicare have to wait two months and then go back again they said that's the procedure it's really hard because I need my physical therapy but I recommend that place they're really nice people

This is my second time being treated at Northwell Health STARS and I wouldn't have it any other…read moreway. The therapists there really help you strengthen your body and heal. While they assist you in stretching and therapeutic massage, they also give you the exercise tools and tips you need in order to maintain a pain-free life everyday at home and in the workplace. The therapists and assistants are really dedicated to each of their patients as I can see while I'm there being treated. Everyone is so friendly and outgoing, they all make you feel right at home and relaxed. I highly recommend coming here to be treated, you will find yourself in a great deal of relief mentally and physically.

Five stars!! Everyone on the staff (nurses, CNAs, therapists, admin, security, custodians, etc. )…read moreis very caring, attentive, and I always knew my mom was in good hands. I have dealt with three other facilities prior to her stays (yes multiple) here, and none of them can hold a candle to the care she got at Stern. Grateful.

This facility was a good place for rehab when I was there in 2015 for a broken knee. I was there…read moreagain in 2022 and it had gone downhill but was ok. Now I would not recommend staying there for over a week or two. Although the staff are nice, they are overloaded with patients and can have 9 patients at a time. The food is barely tolerable and they make mistakes with orders. If you need water it can take close to an hour before you get it. The PT/OT staff are the only good thing about this facility. The nurses are nice too but too busy to tend to the patients except for giving meds. I would rate this place about 2.4/5.

The facility is very clean. The staff is extremely friendly and professional. Sometimes the…read morefood was not hot enough when brought to my room. But the menu was varied and often the food was delicious. If there was any problem with the condition of my room, the staff was very quick to help. The physical therapy team is Excellent. They spend as much time with us as possible. They definitely care about us. Overall, my time at Margret Tietz was an excellent experience

The staffing is thin - one can wait l-2 hours for response when needed…read more The food was boring - no variety and rarely any fresh fruit. Often noisy and aides just busy laughing instead of helping patients.

The staff is very friendly and accommodating -the food is okay.Rehab services are on cue -but the…read moreplace could use a bit of a facelift.Maybe new furniture or paint? Would be nice to have a space for gardening and mingling with other residents-Maybe an atrium instead of residents going outside by Queens Blvd? If not update on furniture maybe more maintenance-paint rusted commodes,fix broken drawers,window treatments,paint retouch .Give staff dedicated break room so they can actually rest.

The care was sub standard. They have staff that are under experienced and skilled. The place is run…read moredown and needs a good overhaul. The food is barely edible. The kitchen does not pay attention to dietary restrictions: e.g. diabetic needs. Time they raised their standard.

I would give 6 stars if I could. Dr. Soliman and all the staff were very kind and helpful for all…read moremy appointments. I was able to get my life back after a very serious lower body injury.

A+++++ Physical Therapy. This place has been nothing short of INCREDIBLE…read more They go above and beyond to really listen to each and every client. They make booking super easy and painless and I really appreciate how friendly everyone is that works there also! Highly recommended!

I have two complaints about Parker Jewish. one on more than one occasion the laundry lost my…read moreclothes and two the food is not good. Besides that the care that I receive is excellent and the staff carry themselves in a professional manner. they are very attentive and supportive. The call bells are answered in a timely manner. kudos to the staff who work on five south. they work above and beyond!

Please do not take your loved ones here. This place is absolutely horrible! I wouldn't wish it on…read moreanyone. They do not care about their patients at all. The place isn't clean. We complained on multiple occasions in order for them to clean my dad's room or even to just change his sheets. It was like pulling teeth. Whenever he would use the call button to call a nurse, they never responded for hours and just ignored him. He needed assistance to use the restroom, and no one would come help him. They are extremely understaffed and the employees are very unhappy. You can just tell with the way they interact with their patients. All that place wants is to make money and that is it. Patient care does not exist. Please take your loved ones elsewhere of you can. DO NOT RECOMMEND!

The Care Center is located in a good friendly area in Forest Hills. The services are very good and…read moreemployees very friendly and helpful. They listen and do everything possible to make you feel welcomed. I had a good experience. I highly recommend this place. Steven P Sanders.

DO NOT USE THIS PLACE. My grandmother was neglected and needed to be transferred back to the…read morehospital on multiple occasions due to neglect in her care. They do not take care of the patients personal belongings when she was transferred and wasted my time having to get everything. Some of the office staff was helpful and kind, other staff members were rude. Only gave one star due to no negative option being available.