We were referred to Frank from a good friend and he did not disappoint. Frank was easy to communicate with from the beginning. He was prompt and very professional knowing we only had one hour in our unit to conduct the inspection. He was able to point out deficiencies we could never have known and was polite and courteous to the condo representative. Awesome experience and we will be definitely be using him again in the future. Highly recommend Frank! read more

Buying a home for the first time can be both an exciting and scary experience. Aside from the many headaches from dealing with various escrow deadlines & loan approvals, new homeowners can also get hit with another obstacle - finding out that your dream home is a complete money pit, a financial nightmare. No one wants to buy a seemingly perfect-looking house, only to discover that there's a lot of serious structural or hazardous issues, ain't nobody got time for that! I knew right off that bat before I signed any contracts, that I needed my potential new home inspected. Like most, I struggled with the idea of hiring a home inspector because I knew it was going to run me at least $500 or $600+, a typical inner struggle when you're trying to cut any additional costs. I've planned on being on a stict ramen diet budget after buying this house, so I was really dreading the idea of spending additional money on an inspection. But realistically, I knew it had to be done. I didn't want to get stuck with a house with many flaws and up end having to pay thousands of dollars to repair things. Frank Dugger was introduced to us by our hard-working real estate agent, Mai Gregory. He has a reputation for being very thorough and very honest. He was friendly, professional and not intimidating at all. If all the real estate agents trust him, then I trust him. For 4 hours, Frank did the entire home inspection all by himself. He inspected everything from the inner wirings of the house to the very details of a suspicious single roof tile. His only assistant was this kick-ass drone that he used to inspect my roof and solar panels. Efficient and high-tech, love that! http://bit.ly/1lcvz99 Going over the inspection report was a breeze, we went over everything page by page on his laptop, all 72 pages. - The very first page showed items highlighted in red, indicating potential hazardous items that he recommends to repair (or to ask the seller to repair prior to us signing the contracts). http://bit.ly/1Rqi1CQ - Then he went over everything that's usually included in a home inspection like the plumbing, gas, electrical, foundation etc. http://bit.ly/1LRfnip http://bit.ly/1N69Oi6 I appreciated how every item listed came with pics to support his findings. This man did not miss a single thing. He even found a huge crack in the shower tile that we missed during our house tour. This would've caused huge leakage or mold problems in the future. http://bit.ly/1NsXdsF I paid on site $785, very reasonable and cheap for the thorough job that was done per my agent. I knew going in that this house was going to be a couple hundred over the usual fee because there were both a hot tub and pool to inspect in addition to the two-story. http://bit.ly/1OACYKs Overall, I'm really satisfied and relieved that there was nothing serious with the house. We forwarded the must-fix/potential hazardous list to the home seller and guess what - he agreed to fix EVERYTHING! Amazing job! Thanks, Frank! You're the best!! http://bit.ly/1LRfmef read more

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Professional Real Estate Inspectors has been the best home inspection company I have ever worked with. I am a real estate agent, and work predominately with Frank, the owner of the company. They are always timely, have the best equipment and tools, and they are very knowledgeable on every subject pertaining to Home Inspection's, and lots of fun to work with. I highly recommend you give them a call for your real estate inspection needs. read more

Aloha We recently bought a new house and had PREI do the pre close inspection. They were a very professional and and knowledgeable company. We set up an appointment and the schedules were met, the report was spot on and the very detailed information was well worth the investment as we were made aware of items we would never have noticed by this company. Their knowledge and experience shone through to even alerting us to a possible energy theft int he past from this property, which turned out to be a real eye opener and issue we needed to understand. Thanks Frank and Team!!! Mahalo read more

Frank was awesome. Great communication before, during, and after the inspection. I even had a follow up email or 2 with him and he was completely thorough. I was impressed with his presentation method and the attention to detail. As an orthodontist I can be difficult to please because my patients hold me to a standard measured by tenths of a millimeter. I'm certain Frank could make every one of my patients happy due to the care and detail he performs his work with. read more

Frank (owner) is the BEST. He inspected a house for me before purchase and ended up finding things that saved me thousands of dollars! He is incredibly professional and does a phenomenal and thorough job. I recommend him to anyone with inspection needs. read more

We are currently in Escrow and recently used Frank the owner of PREI. He was absolutely fantastic and without a doubt very thorough, knowledgeable and professional. This is our third property purchase and I could tell immediately that Frank was a class above the previous inspectors we used. His report was clear and detail oriented. I have no doubt that if I ever need another home inspector the first person I would turn to is this company! Give them a try, you will not regret it! read more

My wife and I are purchasing a condo on Oahu and decided to go with Frank due to the raving reviews we read on Yelp and other sources. Our decision turned out to be a good one. Frank was always prompt to respond and kept us informed on appointment scheduling and other status update. The property we are buying is about 1,000 sq ft and it took about 2 hours to complete. Frank did a very thorough job inspecting pretty much every corner of the property, explaining to us what he was looking at and looking for as he went. He also identified some potential problem in the bathrooms and kitchen (using his infrared thermo technology) and gave us his analysis of potential cause. From the beginning to the end, he showed only interest in protecting me as the buyer. Frank even offered us some tips and advice on home renovations to help us to save money! He showed us the "draft report" on the spot and sent us the finalized report with tons of pictures the same evening. All in all, it was a great experience to work with Frank and I'd highly recommend him to anyone that has property inspection need. read more

I've purchased 3 houses, and Frank was by far the best inspector I've ever used. I chose him because he has more certifications and experience than anyone else on island, and he uses the latest technology such as drones to inspect hard to see places, as well as infrared technology to evaluate invisible but important factors in the home. My very experienced real estate agent was blown away by his professionalism, his extensive 90+ page report with tons of photos, and his very reasonable recommendations. After it was all over my agent said he'd never seen anything like it, and asked if I'd please write a review for the Redfin real estate website as well, so future Redfin customers will know what an amazing job he did for us. Frank provided education and sound advice as he went over the report, and even offered to come back free of charge to give us a second moisture reading under some windows that may or may not need to be replaced. His report was done and ready before he left for the day, which we really appreciated since we were trying to close on the house as soon as possible. I can't recommend him highly enough; he's the inspector you should use, and we'd definitely use him again if we buy another property here. read more

Frank Dugger is a professional with wealth of knowledge and experience. I rely on him to do my home inspection for all of my clients not only because he is very good at his job but he is reliable. What I especially like about Frank is that he takes his time to explain to my client in plain English his findings one by one and answer all questions with a smile on his face. Essentially I trust him for all of my home inspection needs. read more

Frank was great and I will use him again, no doubt about it. He is very knowledgeable and thorough and that reflects in his reporting. I highly recommend using the services of this company. read more

We used PREI for the pre-close inspection based on the recommendation of our realtor. We were particularly nervous about this inspection because we were still living stateside and couldn't be there for it, and the home was a huge financial investment for us. But the thoroughness of the inspection report, including pictures and an intuitive ratings system, put our minds at ease that the house had been thoroughly inspected. In fact, the interior wall moisture readings they performed around windows uncovered that a supposedly previously fixed problem wasn't actually fixed, saving us tens of thousands of dollars in repair costs. Their report format also made for an easy to-do list for repairs that we preferred to have corrected, ourselves. I would wholeheartedly recommend PREI for any home inspection and will certainly use them again if/when we sell this house so that we can address any issues before the home goes on the market. read more

We highly recommend Frank for real property inspections. We appreciated his quality of service and professionalism. We look forward to working with him again for our future commercial projects. read more

Frank went above and beyond my expectations! He was on time and efficient! Greatly recommend him and his company... Thanks again! read more

This was an old ( 100yr +), large ( 5000 sf+) home in Manoa area. Frank was quick to respond to request for inspection, prompt in arriving on schedule and extremely professional and thorough in his inspection. He was helpful in recommending contractors for repair work. Cannot think of a better experience. . read more

Frank has always provided first rate services for our business. This includes his personal interaction, the quality of his inspection, and documentation. Always carries a smile and positive attitude. We have had him inspect our prospective properties twice and he will always be our first choice in the future. I would most highly recommend PREI to anyone considering having a building inspection. read more

Frank was incredibly professional. He got the inspection scheduled when I needed it and even better got me the very detailed report in a very quick time. That allowed us to ask for some repairs which will help me a great deal. He also scheduled to do a follow up after the repairs were done to ensure that they had been done correctly and completely. I have used a number of other home inspection companies in different states but have found Frank and his company to be the easiest to work with and the most detailed. He also offers his services for a very fair price. read more

I have used many home inspectors over the years and Frank stands out amongst them. Thorough, detailed, competent, and knowledgeable. Frank inspected for me from a simple studio condo to large luxurious homes. Frank does it all, great and probably the most certified home inspector in Hawaii. read more

I have been a full time active realtor since 2005, and I have to say that Frank Dugger of PREI is probably the most thorough home inspector and I truly enjoy working with him. He is very detail oriented and also very caring of his clients. All of my clients are very happy with his services and as I real estate professional, I am confident to recommend his service. read more

It's takes alot to impress my husband and I, and Frank impressed the 'heck' out of both of us. As many of you know, most homes here in Hawaii are older and for us, given the Sales prices, we wanted to ensure the home we were interested in was sound. We hired Frank to do a thorough inspection and his report was extremely thorough and informative. Frank left absolutely no stone unturned. He then took the time to 'personally' walk through and show us all the issues he found on the home. In addition, he pointed us to licensed contractors in various areas (electrical, roofing, etc.) to pull together estimates to help us with remedy/repair estimates. We feel very confident with his knowledge and would highly recommend him to anyone looking to buy a home. Frank is 'top notch', provides exceptional service and goes above and beyond for his customers. read more

Frank gives extremely thorough service. He is great with people and very knowledgeable. He is very detailed and he goes above and beyond what other Home Inspectors normally do. I can't say enough about his friendly demeanor and patience. He takes the time to explain all of the issues he finds with your property and gives detailed reports to insure you have all the necessary information prior to completing your transaction. read more

Saved me a fortune! Found some significant problems that really saved me! The seller was able to fix the problems before they became mine! The house is perfect!! Thanks Frank and your team!!!! read more

Frank was amazing! He was able to squeeze us in to accommodate a very fast close on our house. His reports are very thorough, I love that pictures are included for every item on the list so you can go back and reference exactly the area that needs addressing. He takes the time to explain his whole report, what the issue is and what & how it needs to be fixed. He's very honest and trustworthy. I would highly recommend him and his company and rate him 100 stars if I could. read more

I am an Architect in Hawaii and often asked by clients for inspections services. Often my services are beyond the needs of the client needs and PREI an excellent option. I have also used PREI for personal properties and would not hesitate in referring Frank/PREI to both clients and friends. read more

As a first time home buyers, my husband and I were not entirely sure what to expect during our condo inspection. Our real estate agent recommended that we go with Frank Dugger. We are so happy that we did! From the start, Frank was super friendly and approachable. He made it very clear that he was open to questions and was fine with us watching and learning through the whole process. He was quick to point out any complications and how they might need to be fixed. We were really amazed at how he used technology to his benefit as well. It was super reassuring to see the thermal images of the appliances in the home, and really made us feel like he had gone the extra mile. He also presented us with his findings in an extremely organized manner, with an easy to use PDF file that had both a great summary and specifics. It was really important to us to have a digital record. After the inspection was over, Frank also kindly gave us his personal number and suggested electricians, plumbers, etc., that he had personally worked with. This was super thoughtful, especially as we are new to the island. Overall, we can't recommend Frank enough! So happy with our experience! read more

Frank is awesome! My husband and I are first time home buyers and were lucky to have Frank help us with the inspection. Frank was on top of things... He arrived on time and did a very thorough job on the inspection. The report he produced was excellent; we refer to it constantly. He patiently explained the process to us and answered all of our questions. He also educated us a lot about home owning and gave us lots of tips on maintaining the condo. It was a pleasure to work with Frank. We highly recommend Frank and would not hesitate to refer him to our family & friends. read more

The best in the business. Thorough, complete, and lightning fast. He has all of the latest gadgets to include drones to get to those hard to reach spots. I don't know when or if I'll ever buy another property in Hawaii, but when I do, Frank is the only person I'd trust to get the most accurate report available. Thanks Frank, to you and your team for the peace of mind you have provided us on our house buying venture. read more

As usual Frank did an amazing job. His knowledge of building code is unparalleled. He has the ability of reporting the facts without scaring a client. He will be very blunt if necessary and he believes a client should walk away from a deal. He's an invaluable asset to my business. read more

Frank Duggard is an exceptional home inspector and one of only two inspectors on island I refer to my clients. His work ethic and competency is unmatched on island and you can be sure he will find the issues you need to know about before you make a purchase. He is honest and diligent to provide the best service possible and that is why I am confident to trust our clients with him. You really do take a gamble when it comes to selecting a home inspector, but with Frank I can assure you, with his experience, you are in good hands. read more

Frank was absolutely phenomenal! He was responsive, extremely knowledgeable, and very reasonable. With short notice, Frank was able to fit me into his schedule, had the home inspected for mold, and had the results back within a week total. I highly recommend him for your inspection needs! read more

Frank inspected a condo for me and my husband, and he was wonderful to work with. He worked efficiently while being thorough and answering every question we had in detail. He gave great advice, and I felt like he had our best interests in mind. His first draft of the inspection report (which we got on the spot) was extensive and impressive, complete with lots of photos. The final draft was emailed 3 days later, which included our optional mold testing results. Frank's report was polished and easy to read, and Frank really knows his stuff. I would highly recommend choosing Frank and his team! read more

I have had the privilege of working with Frank on many different inspections. He is always prompt and professional and goes above and beyond to take the time to explain his findings to my clients. He not only explains his findings he puts the findings into perspective and offers solutions. His reports are very thorough, delivered in a timely fashion and he is available after inspection for further questions or explanation as needed. Frank takes pride in his work and constantly educates himself and stays up to date with codes and important information that make him so valuable. I highly recommend Frank and will definitely continue to use his services! read more

Frank was professional, knowledgeable, and courteous. He came recommended from my real estate agent, and he did an excellent job. I was buying an 800sf condo and he reported on every inch of it and even invited me to stay while he inspected. He used some neat technology tools to catch things that the naked eye wouldn't be able to detect. It took about an hour and a half, exactly like he said (showed up on time too!) and then he reviewed the report with me on the spot without rushing any of it. He answered all of my questions, even walking me to different parts of the unit for further explanation. He pulled up supplementary illustrations on his phone reference book to explain things even more. I would definitely recommend him! read more

I'm not a man of many words, so I'll be short and to the point. Frank was extremely professional, worked us into his schedule very quickly, and identified so many things with our new house that needed fixed prior to move-in, that he has saved us an absolute ton of money and we could hold our sellers to fixing those things before we moved in. I've emailed Frank on several occasions for additional assistance since our inspection, and he always responds thoroughly and quickly. Cannot recommend this inspector highly enough. Thanks again read more

Frank is very knowledgeable and helpful. He really listened to our concerns and took the time to give us great advice. He was very professional and thorough. He was also very helpful in referring us to other professionals that could help us. Thank you Frank we really appreciate your help! read more

I hired Frank to perform a home inspection for my family tentative new home. Since all homes come with some form of hidden problems and the price tag is so high, my realtor recommended that we find and hire a home inspector. As some have great reviews in which we love reading, I decided to go with the person with whom, I read had the most credentials because I wanted someone who had the educational backing and experience. We were in a time crunch and need his services immediately. Frank was reachable even during a holiday weekend to answer some of my questions in making the final decision regarding who to use for the inspection. To my delight Frank was very professional; he made the scheduling of the appointment easy; he arrived as scheduled, in fact he was early and went right to work; he answer and re-answered every question that was asked to him either by me, my husband, and my realtor. He also assured us that if we have any farther questions at any time we could contact him. He was very timely (within an hour) in getting the report to all parties involved, he recommended other professional contractors to remedy our concerns. My husband was even impressed (that is not very easy to do). We would highly recommend Frank to family, friends, and anyone needed his services. Plus, he supports disabled vets. read more