Oil change $88 for my Lexus RX. Was able to be seen right away and the whole process took ~40 mins…read more Paying in cash saves you 3.5% transaction fee. They don't do body work; used to.

Came in and got a quick estimate. Staff explained everything and made suggestions. Quick service…read moreand good prices. Staff is friendly.

Prestige Auto Sales and Services was excellent to work with. I was interested in buying a used car…read morefrom several states away and the sales experience went smoothly. They answered all of my questions promptly either by phone or by text.I sent a mobile auto mechanic to review the car and they were very hospitable and helpful with him. Vasyl was very professional and accommodating. I found this place to be honest and above board.

Had a vehicle taken to them for a pre-purchase inspection. They said it all checked out except for…read morewiper blades and some coating on the frame that has been sprayed on- maybe to hide rust. Confident in their report, the vehicle was paid for at the asking price. So far so good except for one little area where they didn't take into consideration the age of the vehicle versus the low mileage, meaning I was expecting to keep it for awhile. There was an issue that would need addressing a year down the road. This was a unique situation because the vehicle was bought in Pennsylvania but shipped to Arizona. Because that was not caught, the manager Vas apologized and at first wanted to work something out with his shop to address the area needing repair. When he realized the vehicle was already in Arizona, +he refunded my inspection fee. That was the best he could do given the circumstances. I used it as a teaching moment for him to instruct his staff to note things that were not just immediately in need of attention, but those that would need attention soon and already showing signs of wear. (control arms and bushings, which still can cause uneven wear on tires in early stages.) In retrospect the opportunity to bargain with the seller of the vehicle being bought was missed and an expense was incurred, but I think a lesson was learned by all.

I like my car,but I have two complaints…read more 1 They do not give you a full tank of gas. At least they gave me a half a tank this time. The gas tank was almost empty with the last car. 2. I only received ONE KEY FOB. This irks me. I NEVER had a car with only 1 key. This will influence if I decide to buy a car from them on the future. I always put the extra keys away. Enterprise said they had problems with multiple car keys when the cars were rented. We'll that isn't MY problem. I probably will have to pay a small fortune to get a second fob. NOT HAPPY

The staff was very considerate and patient with me as I am a nervous driver. The prices are set,…read morethere is no pushy rep breathing down your neck. We didnt find anything thr first time for test drives, so we had to come back and try other models. No one made us feel difficult or high-maintence. I recommend, they have a lot of cars to pick from and get new ones all the time.

I want to personally thank Art who was courteous, informational, deligent, and made the entire…read moresales process smooth as possible even when there was confusion with the paperwork and the bank. Everyone worked together in helping me purchase this wonderful car that the entire family is in love with. We purchased a 2012 Ford Edge Limited with 52K miles and I took my family mechanic / friend to check out this car. He is a Japanese car fan and after seeing this vehicle, he wants to get one for his son. Car was in excellent condition when I left the dealership. It has all the bells and whistles and drives like a Lexus. I was never a Ford fan, but after this purchase I might be considering getting another Ford. We drove all the way from Long Island, NY to purchase this vehicle. Thanks for making this drive and purchase worthwhile. I will definitely recommend this place to my family and friends. Always make sure you pay a mechanic to see the vehicle you purchase before you purchase any vehicle. Makes the process much easier. Car Purchase: December 2022

I purchased a vehicle from Prestige Trade Inc on September 27, 2025, and within less than two weeks…read morethe transmission failed. The truck has been in the shop since October 8, and I've had to pay for a rental vehicle out of pocket while waiting for a resolution. Despite multiple calls, emails, and text messages, I've had no response from management or any help resolving this issue. I expected honesty and accountability from a licensed dealer, but so far, I've experienced neither. I would strongly caution other buyers to be very careful.

Let me say up front that I didn't purchase a car from Northeast - I found a similar car to the one…read moreon-line closer to home. I was impressed with the follow up and diligence (without being pushy) from Nick. When I contacted him to say I wouldn't be coming in as I had purchased a car from another dealer, he wished me good luck and said to contact him with any questions! That is a class act!!!!

Coming into NECC was so easy and convenient! They made the car buying experience so easy and…read morefast!!! Adam G was so nice. Thank you! So happy to have my new car. Will come back again soon.

I bought my car in August of this year and took the car to an Infiniti dealer and they said the…read moreback tires are plugged and the key fob doesn't go to my car. When I called them to have the issue resolved they said they would call me back and NEVER have. after repeated attempts, til this day they haven't gotten a call back. But they can contact me about the pink slip to my trade in, and when the sales person called me asking if I bought a car from the them the following day I knew I was gonna have issues with this dealership. They're VERY unprofessional and unorganized telling me they had the wrong name on the car that was sold to me. What?! I would not recommend this place I should've just went to an Infiniti dealership for all this bs!

Do not waste your time or money. I drove 45 minutes to look at a car I found online. First thing I…read morenotice when I walk in is a small sign on the salesman's desk stating that the online price was only if you had 2500$ in cash or trade.....classic bait and switch. On car gurus there is no notification of this either, I filed a complaint with them as well. Now normally I would have just left, but the salesman was good and after I walked away he called me and we were able to make a deal over the phone the next day. Now here's the rub, I couldn't get back there for two days, I offered to put down a deposit on the car to hold it for me. ( non refundable) to show that I was serious. I was told not to worry about it and that it would be there. The day before I go to pick up the car I get a message in the afternoon saying it was sold. Naturally I was upset, and even though there were many apologies I was basically told that it was sold to someone for more money than the deal I had in place. Now, had I been outbid in the moment then I would have no leg to stand on and would move on, but I had a verbal agreement in place and they did not honor it. Needless to say I will not be giving them my business, and you shouldn't either. If you cant trust the front of the house then how can you trust the back of the house?

This Dealership is a scam, Brandon Pozdnyakov and his brother Garry are running a fraudulent…read morebusiness. Make sure they don't blame the former owners, they will steal your money either directly with the deposit Venmo scam that they have going. To all the 1-star reviews that know they scammed you. Here's how you can report them: https://reportfraud.ftc.gov https://www.attorneygeneral.gov/submit-a-complaint/consumer-complaint/ or call 800-441-2555. I worked with this dealership briefly to purchase a 2002 Dodge Ram. The Steering alignment was clearly damaged and a few other details. We signed a contract that they would fix those items and we left a deposit to hold the truck. While waiting for the repairs Brandon the younger brother calls and lets me know he will try to do the right thing, as his mechanic was going to align the steering well enough that it would work for 2 days. Immediate alarm bells; either way he says he will get the parts to fix the truck properly. Several days Brandon says he has everything figured out. A week passes, no response. I contact him. He claims the parts will arrive soon. After several more days, nothing. I request my deposit back, he refuses. After I threaten to sue him and his brother he mockingly asks "How I intend to sue him for $500" See the screenshot below. After waiting another week and sending additional demands, still no refund, just lies and excuses. Their Venmo history is filled with "gifts" from customers (@Garry-Pozdnyakov)(take a look for yourself, though it may be private by now). that they will later refuse to return. Do not give them your money; just nearby are some incredible dealerships that can help you. Please note my links above, you can sue and report these boys. Don't forget you have rights, and scammers like this don't belong in any community.

The Mazda CX-5 was listed on Carfax Thor 16 999. So I inquiredto see if it was still available. I…read morewent to the location and met with Al for test drive. When I confirmed the price that listed online for $16999, Al insist it was 17,600. I asked why did the price change? I have written down this information an hour and a half earlier. That was the first red flag. So I listened to his BS went home then I remembered to check my email to check on the inquiries on a couple of cars before I went to Direct Auto. Al had responded to my inquiry and it was addressed to me & he wrote yes it was still available & to give him a call at "215-698-8600 SENT FROM MY IPHONE" the email included the VIN number and the stock number and the year of the car and the mileage and the PRICE of $16,999!! I was annoyed and forwarded him his email along with the picture of the car ad that shows direct autos logo and the price of $16,999 !! I wrote: Question is - will Direct Auto Sales stand by their documented price & provide the quality of service your customers deserve and expect? He responds: we do stand behind our pricing I apologies but there is no where where the car was posted for 16,999. This has been on the market for 1 day and this was the price posted . 17,600 If there is anything I can do for you feel free to reach out 215-698-8600 Sent from my iPhone. I gave him the benefit of the doubt maybe he didn't see it. So I resent it. I wrote: You obviously do not stand by your word. This is a matter of principle.This was sent from your telephone # !!! I will gladly show you in person if you can 't see your email response along with the picture and price with Direct Auto Sales name on it. If not I will comment on my experience, the credibility of your company and the level of customer service you provide. If Al was a smart, he would rectify his mistake, instead of refusing or rather ignore the documented truth. Lost credibility & damaged his & the company's reputation being motivated by Greed. After 2 days he emails me and tells me he put a complaint against Carfax for listing the car $600 cheaper than he wanted but he talked to upper management and said as a Courtesy to me, he would split the difference. That means he would be charging only $300 more than the documented price !!! REALLY? Oh & I should hurry cause another party was interested. I couldn't resist a sarcastic reply: Only if we split the sales tax. Let me grab my checkbook, I'll be right there. BEWÀRÉ óf Direct Auto Sales cuz they will cheat you if you are not paying attention.