The staff was polite and the oil change was done properly. I wish they had washed the car after…read moreservice, but for the price it was fair. I'd use them again.

Michael was awesome in fixing my car after a wreck! He handled everything with insurance and made…read morethe process 10000x easier for me! everyone was so nice there.. definitely recommend!

Been using for 12 years with numerous family claims , make it easy and they are of the highest…read morequality ...

I would 100% recommend this shop to anyone who needs auto body work on their car. The whole staff…read morewere extremely helpful, and Eleanor even filed my insurance claim and coordinated my rental car for me. When I picked up my car, the outside AND inside looked better than it had since I bought it brand new. They truly went above and beyond.

West Suffolk Auto Body has been absolutely wonderful to me. I came in with a car that had a ton of…read moreissues, and David and Joe were immediate to help me with my vehicle. I was able to leave my car with them for more than a week while they were inspecting my car and trying to figure out what was the issue. I went to another car place first that my dad has trusted in the past and told me nothing was wrong with the car and it was just the car battery. The next day, my car died just as it had before I brought it to the other auto body shop. They were going to charge me again to look at it even though they had the car for more than 2 days and basically told me it was nothing. Luckily, Joe and David, were able to take a look at my car and fully complete an electrical analysis on the vehicle. They not only found the issue, but quickly were able to price out a part for me and call me immediately with a fix. They gave me a ton of options and wanted to make sure I was happy with my service and the condition of the vehicle before they continued. Once I gave the "ok" they had my car fixed within 24 hours and even explained in full what the issue was and walked me through the signs if I see something like that again. I highly recommend, because even though I called a lot more than I should have, they never seemed annoyed or wanted to just get me off the phone. Every time I called they made sure to explain each step they were going through and gave me details upon findings. Definitely worth the trip and every dollar I spent.

I was recently involved in an accident and my insurance company suggested West Suffolk Auto Body…read more Since my car is less than a year old, I was concerned about the paint job. Well I was wrong. They did a great job. I'm beyond satisfied with the job they did. I highly recommend their shop.

Cannot say enough good about the repair Miguel did on the severely rusted spot on my car. Doug put…read morehim on the job to do mediation work to temporarily keep the rust from spreading but what he did was amazing! Wish I had a picture. Good guys over there at Hassell Auto Body.

I'm so happy I found this business because, especially with cars, it's hard to know who to trust…read more These guys are trustworthy and truly go above and beyond. They replaced my shattered window, but they also handled all of the insurance for me. They drove me home and picked me up, saving me from having to uber. AND they vacuumed my entire car. They actually made having my window shatter a pleasant experience. I'm hoping I won't need more auto body repairs, but if I do, I absolutely will be coming here.

This is a first class body shop that pays attention to detail. They were very professional and…read moreaccommodating with exceptional customer service..they did an amazing job fixing my bumper that prior a shop had messed up...Dealing with Jackie was great. She's courteous, friendly & very knowledgeable ..Would highly recommend them if you want the job done right!! Thank you to Jackie & everyone at V&J Auto for making my Mercedes look newer and better than the day it came home from the showroom! I can't rave about this place enough!

I had the displeasure or working with Donna, who was extremely pushy and aggressive after my…read moredealership towed my car there. Without authorization, she acted as an "agent" and talked to my insurance company, saying I wanted to have repair work done there, despite the shop being out-of-network. She repeatedly lied when they were starting work on my car. If I had known it would take them 9 business days from checking parts to START working on my car, I would have insisted on taking my car to an in-network shop. Instead, I was left without a car for 5 weeks. Eventually, she let it slip that the owner of the car dealership owned the auto body repair shop. This place is crooked and I would not trust their estimates, either in terms of money or how long the repairs will take. Also, my car now has a vile smell, despite me saying several times I did not want it to be polished. Every time I step into my car I now get a bad headache. It's the icing on top of the cake.

This is the best Repair shop I've ever had the pleasure of going to. After getting into an accident…read moreand the other driver being at fault, I was pretty bummed out, but from the first call, the staff at Andy's has been nothing but professional, welcoming, and honest. Guy has seen me through the entire process of getting my car fixed, and I would like everyone to know that he is thee Man! And also, thank you, Kim and Andy, for being so nice and helpful.

Everyone here is super nice, price was fair and car came out looking perfect! Very happy customer!read more

0 out of 5 in customer service. There are plenty of auto bodies within Babylon area. I recommend…read moreyou do not choose them if you want good customer service. I went to get a estimate for a recent accident I was in and awaiting the insurance check. I do not remember the ladies name who helped me, but she was an older adult in her 40-50's and had a office in the back right when you first walk in. I told her I had not planned on having extra time today and wasn't expecting to stop by, so I did not have a copy of my estimate. Not realizing the importance of the estimate, I told her I would go home (10 minutes away) and come back with the estimate. She said no no no it is okay (while rolling her eyes, as if she did not want to) I will call and she had me sit there while she called and was on the phone for 25 minutes. It felt like forever and was really uncomfortable for me. After getting off the phone she was rude, cutting me off, rolling her eyes and I felt like overall she was judging me. I stressed again it was no issue for me to run home and get the estimate, but she kept saying no need she'd get it from my insurance. She did look at my car... For a second while scoffing the whole time. That isn't the worse part. She told me she would call me back when she got the estimate from the insurance. I called about a week later an appropriate amount of time to get a estimate and ended up having to leave a message. I heard nothing hours, days, and months go by. Over ONE MONTH later auto hassle body has a nerve to call me and leave a voicemail regarding my inquiry of repairing my vehicle. Needless to say I will NEVER go to this place based on the actions of their employees. I must say I can not have a opinion on their actually body work because it never got that far.

From the owner: There's no Hassle with Hassell. Original factory parts. Over 53 years in business. We offer 23 and…read morehalf hour towing. Hassell auto body express works directly for you, not the insurance company. We can help you with all the hassles of dealing with your insurance, car rental, vehicle repaires and more. When your insurance company tells you where to go tell them where to go Hassell Auto Body Express.

So here's the update....(it took a while to find Five Star Auto Body and their licensing, legal…read morebusiness name so on and so forth because they have multiple names, addresses, just lots of smoking mirrors) after filing a complaint with the NYS Department of Motor Vehicles in early June of 2024. I was notified 6/27/24 that an investigation was to commence into the unfair business practices of this establishment in 12 weeks. Upon being notified as such Mr. Misino took the opportunity to file a mechanics lein, forward me a copy of such with a dead line (less than the 12 weeks mind you) of when the "Pro-Se Auction" would take place 7/3/24 should the debt not be cleared up. For those if you like myself that have never been through this and don't know what a Pro-Se Auction is....well that where in this case Mr. Misino auctions the car to himself and he would be the only one in attendance at this "public auction". You get the drift now how swindling the public out of their property 101 goes. I will attach all pics of documents. Make a long story short here's the time line 1) Mr. Misino demanded approx $12k cash or else. Amount got to this point by avoidance and his constant making himself unavailable on business days. Adding in the filing fees of the mechanics lein he never filed amongst other junk fees. 2) DMV investigators contacted us both and set up appointments for interviews first with myself. Mr. Misino attempted to circumvent the rules and reached out to the investigator ahead of time and was reprimanded for such as well was told not to sell such property or retrieve it back or else. 3) Investigators met with and collected their documents and evidence, reviewed the car. 4) Findings were as follows Out of nearly $12,000.00 I was being extorted out of by Mr. Misino he was already paid by my insurance company without authorization $2,941.46 out of $5,655.02. He was allowed to keep this money plus an additional $2,400.00 cash from me in person with the investigators present for a botched job consisting of a 3 color vehicle with a ton of over spray everywhere. Am I happy with what the DMV did to be honest with you yes and no. They stopped this creep from getting away with swindling $16,000.00 out of me and or my car. I did not have the funds to strip and repaint this car and due to its condition it was sold for less than half of the market value at the time which was $16k and it was sold for $6,000.00.

DONT USE!!!!!! Wish can give no star...horrible not…read moreProfessional..lie about work and does patch work