Excellent experience having my windshield replaced by this small business owner. So much better…read morethan Safelite, and the cost was reasonable (less than my deductible). Don't hesitate to give him a go.

If you want your autoglass done right the first time. First…read moreClass Glass is the only company that uses the Technician removal and installation tool. The Technician tool is the only tool to safely remove broken windshields with little to no risk of harm to your vehicle or to the technician performing the work. The Installation method of the technician tool is just as impressive. The laser guided system accurately guides the new windshield exactly to where it needs to be for a perfect factory style install. This company is a work smarter, not work harder shop. Very impressive compared to other glass shops.

Portland glass can definitely offer a better price than the dealership and guarantees their work in…read moreseveral ways, however, I find their actual window replacement and calibration process questionable. When I asked my dealership about their window replacement process, they said it took two days. They replaced the window and let the epoxy cure overnight. The next day they would calibrate the windshield to work with all of the internal tech systems. That is the process at Bmw. I also had a similar experience with Mercedes a couple years ago on another car. It's usually a two day process. I decided to go with Portland glass because they assured me that they allow several hours for care time before they recalibrate. Well, come to find out when I called about the status of my car, they told me it was ready the same morning they started the job! She said the epoxy only takes about 20 to 30 minutes to cure... Will the windshield be OK and work perfectly in my car ? I guess that will be determined. Am I disappointed and feel misled? Yes. Am I concerned my windshield will have an issue in the future? Yes Portland glass can save you money and hopefully everything works out fine ... but if you have a high-end car and a lot of tech in your car that needs calibration with the windshield like mine, you may want to think twice. I wish I knew this before.

My bow window cracked, called two glass companies for price quotes and Portland Glass' quote was…read moreabout 50% less than the other company, so I scheduled them. Two gentlemen showed up, on time, and did a great job. Quick total cleanup, of the area, very professional - couldn't have asked for any better job done! Very happy - you rarely find this kind of professional service, anymore, from the lady who answered the telephone and scheduled, to the two very knowledgeable installers!

The windshield on my 2011 Nissan Frontier pick up truck needed to be replaced. Granite State Glass…read morewas my first choice for the new windshield. The folks in the Hudson office were polite and easy to deal with in setting the appointment to have them do the work at my home. They took care of the details with my insurance company. I injured my ankle four weeks ago and I am on crutches. Having the service technician do the work in my parking lot was fantastic. Technician arrived at my home this morning and expertly replaced the windshield. I have no complaints. Granite State Glass will always be my premier choice for any glass needs. See my separate Yelp review regarding the window replacement they did for me in December 2013.

Granite State Glass in Hudson, NH is the best glass shop in America!…read more I've lost count of the number of windshields that they've replaced in our cars. Each time, each windshield that they've replaced, has been a masterpiece. Their work is precise, flawless. Interacting with Kenny, the Hudson store manager, is a pleasure. Kenny is a consummate professional. I cringe when i think of our prior experiences with Safelite Auto Glass. STAY AWAY from Safelite Auto Glass, they are awful! ON THE OTHER HAND, Granite State Glass is spectacular.

I also agree with Margot that a woman can come here and not be taken for a joy ride, which is such…read morea rare but amazing experience! I had a small tire issue that I had hoped could be resolved during my lunch break as there was an impending snowstorm on the way and I needed a mechanic nearby my work. They were able to help me out, and were extremely professional and kind! I would highly recommend them to anyone. Thank you so much!

As a single female senior lady, i worry mightily when seeking auto care. Silva's came highly…read morerecommended from a local and I was very happy with my visit. They were EXTREMELY honest, fair, thorough and did the work in a timely manner and for a reasonable price. I recommend this place for your auto service needs and you can feel assured that you will be well taken care of. They are a wonderful team!

I am still finding damage from the horrible Safelite tech. This is the most recent find. Looks to…read morebe razor marks where he removed the old silicone.

I had the absolute worst experience with Safelite when replacing my windshield. On February 28, I…read morehad my windshield replaced through them since it was partially covered by my insurance. At first, everything seemed fine, but less than two weeks later, on February 12, I noticed a long crack spreading across the glass while driving--without hearing any impact whatsoever. Since the replacement came with a "lifetime warranty," I went back to the Safelite location expecting them to honor it. Instead, I was met with excuses and denial. The technician pointed out a barely visible impact mark and used that as an excuse to void the warranty. When I asked what kind of glass they used, I was shocked to find out it was an aftermarket Pilkington windshield--a flimsy, subpar replacement compared to the original manufacturer's glass. Let's get this straight: I've been driving my car for years without any windshield issues. Then, less than two weeks after getting a replacement from Safelite, it suddenly cracks, and they refuse to stand by their so-called "lifetime warranty." What kind of scam is this? Bottom line: Safelite uses cheap materials, offers worthless warranties, and refuses to stand by their work. If you want to waste your money and deal with frustration, go ahead and use them. Otherwise, stay far away!

I work at CP & T auto 1465 middlesex st . Lowell MA 01851. ph 978 452 8250 . I worked here for…read moreover 10 year. Bob is the best guy . He does all the work himself. He owns the place so its his name on the line. Hes been doing it a long time. Best bang for Buck

From the owner: Serving the AUTOGLASS industry with quality installations since 1981read more

They were more than helpful in dealing with my issue. The fix was great and a bargain compared to…read morewhat I thought it would be.

I brought a sash in to replace the insulated glass. Measurements taken by techs were slightly off…read moreresulting in a crack in the new unit. So why am I giving them 5 stars? First, they were honest about the mistake (the crack could not be seen since it was on the very edge so they could have sold me a broken product that would not show broken seal possibly for months) Second, they were willing to replace the new unit at my house instead of at the shop without the additional home visit charge. Work was completed at home in a prompt and efficient manner at a reasonable price. Much appreciated.