Mike, Rob, and the whole staff were fantastic, they got my daily driver back on the road in no…read moretime. Oil change, AC recharge, cooling fan replacement (fixed and overheating issue), as well as locating & fixing an EVAP fault that triggered a CEL. They kept me updated throughout the process and made me feel confident that my vehicle will be repaired properly and be ready for the road once again. Fair pricing, and they even substituted in an OEM fan for the same price as the aftermarket when the aftermarket turned out to not be available from the supplier. Thank you.

Very upfront and honest about work that needs to be done on your vehicle. Will give you options if…read moreavailable. I have always been satisfied with the work they've done on my cars. Highly recommended!!

BEST service and honesty I have ever experienced with a mechanic shop! After having significant…read moredamage done to my vehicle at another shop when attempting to get an oil change done, Christian Brothers Automotive was caring and compassionate from the beginning. They were quick to assess the damage done and take pictures in order to document all that was wrong. When the owner of the other shop refused to take responsibility for the damages, Christian Brothers Automotive helped me to reach out to the owner and even offered for the other shop owner to view my car under their watchful eye! When that did not work and I was still deciding how to move forward, Christian Brothers Automotive offered to keep my car at their shop and every single night they locked the car inside their shop to ensure its safety. They continued to check in on my progress with no pressure to make any decisions and also continued to offer advice and assistance. This was above and beyond anything I expected. After my car sitting at Christian Brothers Automotive for 3 entire weeks, I finally made some progress with being able to figure out how to get the owner of the old shop to take some responsibility. While the matter is still being figured out, Christian Brothers Automotive fixed my car and even checked in a week later to ensure I was happy with the car and that it was running well. I have nothing but positive feedback for this amazing company and fantastic location! The location owner Paul clearly cares about maintaining an honest business in which individuals feel they are able to learn about what is going on with their cars and make informed decisions. And his service manager Joe is compassionate and provides assistance without even being asked. Finally, the mechanic Tony who fixed my car was informative and very efficient. Overall, the entire staff was a pleasure to work with and I felt very comfortable with their entire store! I hope more people use them for their car needs because I want them to stay in business a very very long time!

I went to get a radiator hose replaced on one side. They said the other hose need to be replaced as…read morewell. I refused. They wanted to flush and seal and replace other item that was not requested and very much not necessary. I denied . Asked if my suspension was OK for upcoming trip. Got home there was no coolant in my reservoir !!! I would have driven around, thinking my car had extra fluid in the reservoir and did not. I put in a half a gallon of coolant that I happen to have at the house. Not to mention, I paid for two jugs of coolant. They did not mention the previous quote for work that I needed done on my engine at all. Everything else was fine, so they said. The courtesy ride was not offered with me until after I dropped my car off, and that was if they had time. This was my fourth time at this shop and I was really happy with them and how thorough they checked out my car. This time I felt like it was under a different management and the care previously was no longer. I put my faith and trust in your shop. While in another state visiting, I took my car to my brother, who is a licensed mechanic, and found two engine gasket leaks, and some issues with my suspension.

Went in for 2 small paint chips and 1 door ding…read more After repairs, there was still visible damage on 2 spots, and they completely forgot to repair a third spot. They promised to make it right. After second attempt, 1 spot still had visible damage and overspray of clear coat. They again promised to make it right. However they stopped returning my emails. My paint is still not fixed. Communication was horrible throughout.

Highest level customer service I have experienced with the auto industry. Above and beyond…read morecommunication. Did not expect the car to be completely detailed head to toe on pick up! Mack and the team did an amazing job with repairs and speaking to insurance.

My son took his car there (under new ownership now by the way) and had an error code and they said…read morewas 8000 to repair by replacing all the timing components. Then took the car to dealership which said they needed to replace timing chains, water pump, pfazers, etc same things at a cost of 4200 oem parts included. Beware of this shop. Almost double what dealer charges.

I have been to GTM a total of 2 times. It was because they are a 1/2 mile from my house. They…read moreovercharged. And literally treated me like a dumb woman. When I told them that my ex was a mechanic that changed their tune. They didn't attempt to "sell" me the additional services I knew I didn't need. It's amazing what knowing a bit about cars can do for you in the long run. I wouldn't recommend them.

I've been going to Naper Auto Works ever since I moved to Naperville in 2016. It's always hard to…read morefind a good mechanic, but I would have to say they have very honest mechanics, they will give you options on what you can fix and in regards to what our most critical items to fix versus things that could be held off for a while. Most recently, I brought my Xterra in for an unusual noise. It was making when I was backing up and turning my steering wheel to the right. They actually came out and said to me that they they must've overlooked it last time. My vehicle was in, which was a few weeks prior and they were going to not charge me for that. They took accountability from missing that were any other mechanic could've just charged me a fee for something like that. They are very honest mechanics and they've been established in Naperville for a very long time. They may not be the cheapest, but you pay for quality work and the guys who work there in the front desk area are great!

Our daughter brings her car here we had some problems with our 2020 Hyundai Kona leaking fluid…read morerattles didn't want to bring it back to the dealer turns out it was a blown head gasket cooling system issue needed new battery oil change filter rotors surfaced etc yes expensive however seems to be very fair considering everything wrong with our vehicle had upon inspection.... will definitely return in the future

Called in to schedule a slow tire leak. I was scheduled that same day and my car was pulled into…read morethe bay within 15 minutes of checking in. My tire was inspected and patched up, and I was out within a reasonable time. The best tire experience I have ever had! Thank you

sat & waited for 2.5 hours just to be told the service couldn't be done!!…read moremy sister called the number on the main Google page (630-425-0635) to ask questions about getting new tires. They told her she could come in at 2pm and they even confirmed what kind of tires she would be getting/ how much they would cost. She went in at 2pm and they told her it'd be an hour or 2. At 4:30 they still hadn't touched her car so she checked in. They told her they actually don't have time to do it today because they're "too busy". They told her the number she called was a "call center" and they shouldn't have told her she can come in a certain time. She sat there and waited for 2.5 hours just to be turned away. Unreal.

Good services, I appreciate great communication, kindness, and wonderful customer service every…read moretime I reach out.

I had a very concerning experience at Meineke Car Care Center on boughton rd and would not…read morerecommend this location. I went in for a free inspection to get my ac checked and I feel like I was given misleading and dishonest information. I was told my 2015 Jeep Grand Cherokee required the newer, more expensive YF (R-1234yf) refrigerant and that it could cost around $500 just to recharge the freon, but I would have to pay 169 for an ac diagnosis to see if it's a leak or anything else. However, my understanding is that this type of refrigerant is typically used in 2017 and newer vehicles, which immediately raised a red flag. They also claimed my oil was "very low" and that I had an oil leak but that would be a different diagnosis cost because they would have to degrease the engine and find the leak. Them not knowing that I just got the engine leak fixed from the housing. They showed me a picture of a completely dry dipstick, but it looked like it may not have been properly checked (as in, not re-dipped after wiping). To be sure, I went to Grease Monkey for a second opinion, and my oil level was completely full. Additionally, they recommended multiple repairs and services, including replacing the front lower control arm, flushing "dirty" brake fluid, replacing both air filters, and changing front and rear wiper blades. I just bought new blades and I had someone look at the picture and where they pointed to sayin my front lower control arm was torn/cracked and was told that it was a ball joint and it was fine according to the picture and if my steering wheel isn't shaking or I'm not hearing a noise I have nothing to worry about. My blades also work fine and given the incorrect oil diagnosis, it makes me question the accuracy and honesty of all these recommendations. Their future recommendations stated to replace the shocks and struts they said they were worn and based off age and mileage they should be replaced every 50,000 miles. I strongly encourage others to get a second opinion before agreeing to any repairs here. This experience felt misleading and eroded my trust completely.

Took my vehicle in for a oxygen sensor because my engine light was on paid $500 to have the issue…read morefixed got the vehicle back and the very next day the engine light came back on took it back to Greg and the next day it was back on ended up taking it to him 4 times in total and my light is still on and I waisted $500 and 4days never again should have been a simple fix for a mechanic i would of thought..

The Nissan dealership told me I needed rear brake shoes as they were measured at 1mm. I took the…read morecar to Greg and he said because my car had such low mileage, I didn't need any brakes at all. Greg saved me almost $600 by being honest!! I highly recommend this business.

Bolt heads snapped off while attempting to remove rusted bolts on rear license plate. I went to…read moreseveral local auto mechanizing my area and none of the shops near me felt comfortable to remove the embedded screws. Found this shop near me and without hesitation they felt comfortable enough to do the job. I dropped the off at noon and by 4pm they called to inform me the job. I recommend and will return soon for more auto maintenance on cars. Thanks

I was told from another mechanic that the oil leaks were internal and there was nothing that could…read morebe done. Just keep an eye on the oil. I took it to Auto Tech and they found all the little leaks and fixed them all and even cleaned and shined up the engine.

I recently had my brakes worked on and got an oil change at Grease Monkey, and Bill and his team…read morewere awesome from start to finish. They run an honest business and truly deliver VIP-level service every time. My entire family takes our cars there because we know we can trust them. Bill and his team have a wealth of knowledge, take the time to explain things clearly, and genuinely care about their customers. It's also great supporting a veteran-owned business. Thank you for your service, Bill, and thank you for always taking such great care of our vehicles!

THE CARS (FEAT. MIKE + THE MECHANICS)…read more Like a greatest hits CD I'll never tire of hearing, speedy auto service at a fair price is music to my ears. Okay, so it's actually BILL + the mechanics who run a tight ship here at the Grease Monkey on Normantown Rd. This is an A-Team of friendly professionals that can handle almost any job, big or small. They can guarantee an oil change in under 30 minutes. Some sh*t happened to my poor Mazda a couple months ago and I had to have it towed for repair. Although it took a few days, they were able to replace a new ball joint and they charged me a reasonable amount for parts & labor. Fast forward to now, and I'm getting a standard oil & filter change. When they rang me up, I mentioned that the owner had said he'd "help me out" next time I came in. At first I got some blank stares, but after a few minutes of deliberation they came back and dropped the price from $101 to $86. This beat the $5 off online coupon, so I'm glad I asked. I'm not sure they topped off any fluids (brake, wiper) and my car's interior definitely hadn't been vacuumed. I already knew their car wash was out-of-order, so I didn't expect a sparkling exterior. On the other hand....I'd much rather save 15% on my bill and clean the car on my own time. * TL;DR * Honest, thorough, and they'll have you back on the road in a jiffy. If you need car work done, head over to Grease Monkey in Romeoville, not the Bolingbrook location on Boughton (who once fed me some pretty glaring misinformation about my broken-down car, requiring it to get towed a second time). As others have mentioned, Bill is a genuine dude. His team works TIRE-lessly to provide solid customer service, and in an industry where tons of people are overcharged and taken advantage of, you won't encounter that here. Great experience, I'll definitely encourage my wife and others to bring their business to this Grease Monkey.