Mike, Rob, and the whole staff were fantastic, they got my daily driver back on the road in no…read moretime. Oil change, AC recharge, cooling fan replacement (fixed and overheating issue), as well as locating & fixing an EVAP fault that triggered a CEL. They kept me updated throughout the process and made me feel confident that my vehicle will be repaired properly and be ready for the road once again. Fair pricing, and they even substituted in an OEM fan for the same price as the aftermarket when the aftermarket turned out to not be available from the supplier. Thank you.

Very upfront and honest about work that needs to be done on your vehicle. Will give you options if…read moreavailable. I have always been satisfied with the work they've done on my cars. Highly recommended!!

0 STARS! "Master" technicians have no clue what they're doing! Your car will leave with more…read moreproblems than it came with on top of the original problem never being fixed! Dishonest, rude, and shady service! Go ANYWHERE else but here! EDIT: The "master" technicians told me the recommended service I paid for would stop squeaky brake sound. Immediately after my car was serviced, the brakes continued to squeak! They brushed me off and said to drive 500 miles. I did that and brought my car back 5 TIMES and they still could not figure out the issue. After I got my car fixed here the parking brake light turned on as well, on top of the original squeakiness, plus shaking of the brakes before stopping! The issue is this shop is filled with incompetent workers, and PAUL the owner who is the ultimate scam artist. You have time to respond to every review with paragraphs faulting the customers but don't have time to be a respectable business man! The reviews that should be looked at are the PAST REVIEWS ON THIS BUSINESS, stating this company did not fix, broke, and flipped cars! BEWARE!

This is a well run company. You won't have any surprises. They are expensive. They do a $139…read moreinspection, and they will only use OEM parts so you will pay more then you would at other places. The upside is their mechanics are certified, their work is guaranteed, and you will get a firm estimate before they start.

OMG THANK YOU SO MUCH I stopped in to see if they were able to fix my bumper topper I got from…read moreweather tec last summer both corners of the topper ( Guard ) was coming off I figured they had much better adhesive at the body shop then the tape weather tec uses to install it . One of the workers came out right away took a look at it called the manger out there to see if they were able to remove and install it so I won't have to worry again about it coming loose . They immediately took my car in the shop took off the bumper topper cleaned all the old adhesive off my bumper wiped down with alcohol to make sure all the dirt and wax was completely off the bumper they installed extra adhesive that they use at the body shop to make sure that it would never come off again they spent over a half hour working on my car I was so glad it was finally done right . I went to pay him he told me NO CHARGE he said it didn't take him that long . I am a Disabled Vietnam era veteran for the manger and the other worker to give there time , material and knowledge to fix my car was so heart warming to me I broke down in Tears . I'm not used to that kindness I was given today thank you from the bottom of my heart you don't know how much that means to me it's a day I will never forget THANK YOU AND GOD BLESS

Went in for 2 small paint chips and 1 door ding…read more After repairs, there was still visible damage on 2 spots, and they completely forgot to repair a third spot. They promised to make it right. After second attempt, 1 spot still had visible damage and overspray of clear coat. They again promised to make it right. However they stopped returning my emails. My paint is still not fixed. Communication was horrible throughout.

My son took his car there (under new ownership now by the way) and had an error code and they said…read morewas 8000 to repair by replacing all the timing components. Then took the car to dealership which said they needed to replace timing chains, water pump, pfazers, etc same things at a cost of 4200 oem parts included. Beware of this shop. Almost double what dealer charges.

I have been to GTM a total of 2 times. It was because they are a 1/2 mile from my house. They…read moreovercharged. And literally treated me like a dumb woman. When I told them that my ex was a mechanic that changed their tune. They didn't attempt to "sell" me the additional services I knew I didn't need. It's amazing what knowing a bit about cars can do for you in the long run. I wouldn't recommend them.

Jim Hess has been around for 50 years and his experience shows. Naper auto works has had loyal…read morecustomers for years and years and years because of Jim's experience caring for the Naperville community. He has a great staff with solid workers like Trevor, Angel, and Robert. If you want 50 years of experience working on your car, bring it to Naper Auto Works.

Our daughter brings her car here we had some problems with our 2020 Hyundai Kona leaking fluid…read morerattles didn't want to bring it back to the dealer turns out it was a blown head gasket cooling system issue needed new battery oil change filter rotors surfaced etc yes expensive however seems to be very fair considering everything wrong with our vehicle had upon inspection.... will definitely return in the future

sat & waited for 2.5 hours just to be told the service couldn't be done!!…read moremy sister called the number on the main Google page (630-425-0635) to ask questions about getting new tires. They told her she could come in at 2pm and they even confirmed what kind of tires she would be getting/ how much they would cost. She went in at 2pm and they told her it'd be an hour or 2. At 4:30 they still hadn't touched her car so she checked in. They told her they actually don't have time to do it today because they're "too busy". They told her the number she called was a "call center" and they shouldn't have told her she can come in a certain time. She sat there and waited for 2.5 hours just to be turned away. Unreal.

I scheduled an appointment for a wheel alignment on Wednesday January 7, received a call from the…read moremanager to confirm my appointmen. My appointment was supposed to happen on friday the 9th. Well come Friday and I show up to my scheduled appointment and the rude manager tells me they didn't have ANYONE to perform my service. When I asked him why didn't i didn't received a text or email he started to get very rude with me. I will not be visiting them again!!

I had a very concerning experience at Meineke Car Care Center on boughton rd and would not…read morerecommend this location. I went in for a free inspection to get my ac checked and I feel like I was given misleading and dishonest information. I was told my 2015 Jeep Grand Cherokee required the newer, more expensive YF (R-1234yf) refrigerant and that it could cost around $500 just to recharge the freon, but I would have to pay 169 for an ac diagnosis to see if it's a leak or anything else. However, my understanding is that this type of refrigerant is typically used in 2017 and newer vehicles, which immediately raised a red flag. They also claimed my oil was "very low" and that I had an oil leak but that would be a different diagnosis cost because they would have to degrease the engine and find the leak. Them not knowing that I just got the engine leak fixed from the housing. They showed me a picture of a completely dry dipstick, but it looked like it may not have been properly checked (as in, not re-dipped after wiping). To be sure, I went to Grease Monkey for a second opinion, and my oil level was completely full. Additionally, they recommended multiple repairs and services, including replacing the front lower control arm, flushing "dirty" brake fluid, replacing both air filters, and changing front and rear wiper blades. I just bought new blades and I had someone look at the picture and where they pointed to sayin my front lower control arm was torn/cracked and was told that it was a ball joint and it was fine according to the picture and if my steering wheel isn't shaking or I'm not hearing a noise I have nothing to worry about. My blades also work fine and given the incorrect oil diagnosis, it makes me question the accuracy and honesty of all these recommendations. Their future recommendations stated to replace the shocks and struts they said they were worn and based off age and mileage they should be replaced every 50,000 miles. I strongly encourage others to get a second opinion before agreeing to any repairs here. This experience felt misleading and eroded my trust completely.

The worst place to get your car repaired. Came in to get the engine light out. Was charged $1000.00…read moreand the light came back on . Took it back 4 more times kept the car for two days returned it, drove it for one day and the light came back on. Now I have to dispute the charge. This is totally unacceptable. Only thing I see that was done was spark plugs that normally would only cost 10-20 dollars a plug. Terrible!!!!!

Took my vehicle in for a oxygen sensor because my engine light was on paid $500 to have the issue…read morefixed got the vehicle back and the very next day the engine light came back on took it back to Greg and the next day it was back on ended up taking it to him 4 times in total and my light is still on and I waisted $500 and 4days never again should have been a simple fix for a mechanic i would of thought..

The Nissan dealership told me I needed rear brake shoes as they were measured at 1mm. I took the…read morecar to Greg and he said because my car had such low mileage, I didn't need any brakes at all. Greg saved me almost $600 by being honest!! I highly recommend this business.

I was told from another mechanic that the oil leaks were internal and there was nothing that could…read morebe done. Just keep an eye on the oil. I took it to Auto Tech and they found all the little leaks and fixed them all and even cleaned and shined up the engine.

Bolt heads snapped off while attempting to remove rusted bolts on rear license plate. I went to…read moreseveral local auto mechanizing my area and none of the shops near me felt comfortable to remove the embedded screws. Found this shop near me and without hesitation they felt comfortable enough to do the job. I dropped the off at noon and by 4pm they called to inform me the job. I recommend and will return soon for more auto maintenance on cars. Thanks

I recently had my brakes worked on and got an oil change at Grease Monkey, and Bill and his team…read morewere awesome from start to finish. They run an honest business and truly deliver VIP-level service every time. My entire family takes our cars there because we know we can trust them. Bill and his team have a wealth of knowledge, take the time to explain things clearly, and genuinely care about their customers. It's also great supporting a veteran-owned business. Thank you for your service, Bill, and thank you for always taking such great care of our vehicles!

THE CARS (FEAT. MIKE + THE MECHANICS)…read more Like a greatest hits CD I'll never tire of hearing, speedy auto service at a fair price is music to my ears. Okay, so it's actually BILL + the mechanics who run a tight ship here at the Grease Monkey on Normantown Rd. This is an A-Team of friendly professionals that can handle almost any job, big or small. They can guarantee an oil change in under 30 minutes. Some sh*t happened to my poor Mazda a couple months ago and I had to have it towed for repair. Although it took a few days, they were able to replace a new ball joint and they charged me a reasonable amount for parts & labor. Fast forward to now, and I'm getting a standard oil & filter change. When they rang me up, I mentioned that the owner had said he'd "help me out" next time I came in. At first I got some blank stares, but after a few minutes of deliberation they came back and dropped the price from $101 to $86. This beat the $5 off online coupon, so I'm glad I asked. I'm not sure they topped off any fluids (brake, wiper) and my car's interior definitely hadn't been vacuumed. I already knew their car wash was out-of-order, so I didn't expect a sparkling exterior. On the other hand....I'd much rather save 15% on my bill and clean the car on my own time. * TL;DR * Honest, thorough, and they'll have you back on the road in a jiffy. If you need car work done, head over to Grease Monkey in Romeoville, not the Bolingbrook location on Boughton (who once fed me some pretty glaring misinformation about my broken-down car, requiring it to get towed a second time). As others have mentioned, Bill is a genuine dude. His team works TIRE-lessly to provide solid customer service, and in an industry where tons of people are overcharged and taken advantage of, you won't encounter that here. Great experience, I'll definitely encourage my wife and others to bring their business to this Grease Monkey.