I bought a townhome in Whitsett that was built in 2017. Pre-purchase termite inspection was NOT…read moreperformed by Finish Line Pest Control but FLPC was hired by the Seller to do a spot treatment in the garage in March 2020. In June 2020, on a Saturday afternoon I noticed new termite tubes and called FLPC. The owner of the company answered his phone, we had a chat and despite the fact that this company is still waiting for payment on March services, he set an appointment to come to my home the very next day, Sunday! That's AMAZING!!! This company stands behind their work, even when there are financial issues. And, everybody seems to be so busy with work around here, I honestly didn't think anybody would get to me till "sometime next week" - if I was lucky. He arrived Sunday morning, on time, was professional, friendly, courteous, and very helpful. The tubes were in a completely different area, away from the spot treatment his company performed. He advised me to reach out to the company who originally treated the soil when the home was built just a couple of years ago. A less scrupulous business owner would have just done the work and charged me without giving me an option that benefited my wallet. And that's why I hired FLPC to handle my exterior pest control (this HOA is one of the few that does NOT do pest control for Association Members). Woohoo!!! As good as it gets! I totally love this company. They have outstanding ethics and great Customer Service. You should hire them for all your pest control needs. :)

Quickly and honestly inspected my home for pests. Great communication and very reasonable.read more

We have them spray with a organic spray, thus not killing butterflies and bees. They are by far the…read morebest service we've ever had. This has been a banner year for mosquitoes, and if they needed to come out more than once during the time period in our contract, they did so willingly and without extra fees. Their employees are courteous and thorough.They don't claim to kill ticks, but we have not had any since they began doing spring to fall three years ago. Before that, we'd both had tick diseases almost yearly. We recommend Mosquito Tek highly.

I spoke to the owner of Mosquitotek on 11 Aug 2026 and he has had some unfortunate issues the past…read morecouple of months. After our conversation, he performed the treatment and got me back in the schedule and hopes to also get back with other customers who were unfortunately overlooked. We did discuss that communication to his customers is vital, especially in times of uncertainty, such as an email or voice message that at least gives some information as to the situation. I hope that his other customers also give this business a second chance as unfortunate circumstances happen quickly.

Jeremy was so kind and great! He knew exactly how to best treat the house and gave me so much…read moreinformation on how treatments work etc.

My landlord uses Kil-Mor for pest control, and they have turned out to be a big disappointment…read more Definitely call around the area for a better service. To elaborate: My house had a pretty bad flea problem. This company came and treated with professional-grade flea bombs, saying this would "solve the problem." More than a month later, the fleas remained. When I tried to have Kil-Mor come for follow-up treatments, they were hard to get a hold of. When they did come to the house, the technician couldn't answer my questions. Once, a technician came to the house and said he would need to spray. He then told me he would need to do an additional bug bomb, but didn't tell me I would need to leave the house. Right before he was about to perform the procedure, he said: "you need to leave the house for at least an hour right now." Seems like information you'd need to know more than 30 seconds beforehand! I so wished my landlord had used another company, and I suggest you shop around before committing to this group.

Used their service to get rid of ants but the ants are still here after 7 days. Company Doesn't…read morestand behind their work if you don't have their monthly "service". I would not recommend this company nor would I ever use them again. Complete waste of money. I also didn't appreciate the comment "go ahead and write a yelp review, we been here 20 years, ur review isn't going to do anything" Ur right, it probably wont. But its flippant comments like that that make a person go out of their way to tell people in their community NOT to use this service.

Have used Lee and co for over 20 years and never regretted it. They are on time, courteous,…read moreknowledgeable and happy to explain. If the problem is not clears up within a couple of days, they are back ready to follow up. No extra charge. You can trust them. Highly recommend.

Alex was the best! He came over immediately when I reported my problem. He was very helpful and…read moreknew exactly what I needed to do. He did not try to oversell anything. A great company to do business with !

I do not Recommend and would encourage you to look elsewhere!…read more In my opinion this compaany is UNETHICAL. I have never been a customer (nor will I ever be. Every month for the past 6 months they have been sending me an invoice for fictitious services never performed. EVERY month I call them and I get the same story. "Its a system error" and it has been resolved. 30 days later, I get another bill! It's like trying to get id of an illegal squatter. I suggest you look elsewhere before you experience the same nightmare.

Jesse is fantastic. He arrived promptly and evaluated my roach problem. It's late in the season…read moreand he explained all that he COULD do (if I wanted), but was very honest and explained that the weather was likely to take care of the issue on its' own. Performed some basic treatment and refused to let me pay him for it. Stated that if the problem continues just let him know and he'll be happy to return and do more. I love giving my business to small companies who understand that a customer for life is better than a customer for a day. Thanks Jesse!!

We've not yet had a visit from Jesse, but I called him to ask about some dog ticks we found on our…read morebedcovers following a visit to a wooded area. Another regional company, which I had called first, recommended that I have them out for a $195 visit and enroll in a $109-per-month follow-up service. Part of the service included controlling for ticks in our yard, even though we were certain we picked up the ticks during the previous weekend's travels. The person on the phone gave no answers at all about the ticks, whether they could lead to an infestation, etc. After we texted Jesse a picture of the ticks, he identified them and said tick infestations are rare, we should wash our sheets in hot water and dry them on high heat, vacuum thoroughly, check with a doctor to see if there are any health concerns, and call him if we were still seeing ticks in a few weeks. I also mentioned our having seen a few cockroaches around the house. He gave similar advice: it's late summer; if you're not seeing more than a few, don't worry; and call back if you start seeing more. He even gave advice about duct-taping over the flashing in our vents if they had pulled away from the wood. I think the two negative reviews represent folks who misinterpreted his bluntness as a bad attitude. I found him to be straight to the point, knowledgeable, and honest even against his self-interest. So a long story short: I was prepared to spend money on two different; Jesse talked me out of it and instead gave me helpful free advice. This may have cost him some business today, but we now know whom to call if we have any bug problems in the future.

Hagen provided affordable, courteous and fast service…read more My brother lives in Chapel Hill but had been with me in California for 6 weeks. It was the morning of his flight home when his neighbor called to tell him that a large wasp nest had formed right on his front door. A WASP NEST!! He emailed his landlord who said they didn't do that. Ugh! So while he was on his way to the airport, I searched Yelp for pest control companies in Chapel Hill. I called several of the major ones to get a quote. When I did get to talk to an actual person and not a "for new accounts, please press 1" recording, the majors all quoted me a rate that turned out to be 4 times more expensive than Hagen. When I contacted Hagen, who was near the bottom of the list of providers, I got response within 2 minutes. Right away he quoted me a very reasonable rate and he provided same day service. I think he is a "mom and pop" type of business, at least that's what I gathered when I didn't have to struggle to get an answer. I am so glad my brother didn't have to deal with that when he got home, late at night. How the heck is he going to get into his apartment with a wasp nest on the freaking front door?! Thank you Mr. Hagen!

Larry Hagan has been superb in choosing products that are safe to use around our home, as our…read morechildren have multiple chemical sensitivities. I love that he uses a "Green" pest control peppermint & rosemary spray near our foundation and not strong pesticides! He offers to do things I hadn't even thought to ask for (like clean the spider webs off my porch with a broom). He has worked with us to find a solution to meet the code inspector's requirements for termicide use during our home addition construction. (He used a non-Active bait system, rather than chemical spray.) He has really paid attention to our concerns, and is incredibly personable and helpful. When you call Larry, you are not dealing with an inflexible corporation with ridiculously high pricing -- you are working with an autonomous professional who can easily customize treatments and has reasonable rates. Such a wonderful person to work with! (My husband just said, "Larry is awesome.")

Right from the initial phone call, their customer service was top-notch. The representative was…read morefriendly, knowledgeable, and took the time to understand my specific concerns. Scheduling an appointment was easy and convenient, and they were able to fit me in the same day! :) Alix, the technician arrived on time and was extremely professional. He took the time to explain the treatment process in detail and answered all my questions with patience and clarity. Additionally, he offered valuable suggestions for preventing future infestations, which I greatly appreciated.

wake pest is the best , since we started treatment around the house etc , We have no bugs . Randy…read morethe tech is thorough , very knowledgeable and friendly He represents his company with the highest level of customer service, M. DeWald