I've been a repeat customer here and have brought my dog in for grooming many times, which makes…read morethis experience even more disappointing. I had a grooming appointment scheduled, but a genuine personal emergency came up. I tried calling multiple times to cancel or reschedule before my appointment, but no one answered the phone. Despite my repeated attempts to reach them, I was charged a cancellation fee. When I finally got through, I explained what had happened, let them know I had tried several times to contact them, and asked if they would either waive the cancellation fee or apply it as a credit toward my rescheduled grooming appointment. The owner refused and showed absolutely no empathy or willingness to work with a long-time customer. Businesses are free to have cancellation policies, but customer service matters. Emergencies happen, and when a loyal customer makes multiple good-faith attempts to call, I'd expect at least some flexibility or understanding. Instead, I was treated like my years of business meant nothing. There are plenty of excellent groomers in the area that value their customers. I'll be taking my business elsewhere, and I'd encourage anyone considering this place to think carefully. If something unexpected happens and you can't get anyone to answer the phone, don't expect any understanding or reasonable accommodation.

Excellent my dog always comes back from their happy and not stressed. They seem to be gentle very…read moreefficient. I usually wait in the area for him to finish. It takes about an hour an hour and a half. He is very large German Shepherd about 90 pounds.

I have used them a few times I had Anthony the first two times he was awesome with the girls this…read moretime I had Rachel she was awesome also with the girls I would keep using Barkingham palace they are great they come to you

We've used this service about 5 or 6 times now and have never been disappointed. It costs a little…read moremore than taking our dog to a grooming store but well worth it. Our dog Finn looks stunning every time!

SSP has taken great care of our two pups. We have a challenging Miniature Pinscher and they get him…read morecleaned up without any trouble. Highly recommended!

The singular best groomer ever. (Well duo threat when her mom comes too) The love and attention…read morethey will give your pet is unmatched. My dog went from so terrified of groomers to fine I can deal with it if you make me. Which is a huge win in my book. I hated leaving my poor little guy at a groomer for four hours while he waits in line or in a crate to get worked on. Sarah comes to you and leaves your pet looking great and smelling great. At least till they get out of the van and roll in another dog's pee. Yes Louis I am looking at you right now. Seriously though, they are so sweet so friendly and I feel so good leaving my dog to them. He comes back smelling so good and it lasts for days. He gets little fur trims between his paws and around his booty, looks fresh, and gets a good old butt squeeze. (There's a special place in heaven for you for this) They spend time ask you about things you like done what you want any concerns etc. he gets a little bow tie or bandana and a photo shoot every time. Also she does his nails the nicest out of any place I have ever gone to. Do we need to get our little guy groomed every six weeks? Probably not. Are we going to because he looks and smells so fly after and then we get photo updates of him through his life? Absolutely. Worth every penny.

Courtney was amazing, graceful, and caring with our 8 year old pup. Our dog was extremely…read moresatisfied and we are pleased with the excellent results. Thank you Zooming and Grooming :)

Zoomin Groomin has been wonderful for our Teddy. He tends to be skittish, and hated going to a…read moreconventional groomers. The mobile service is perfect for us. They are timely and professional, experienced, and genuinely love the dogs. Courtney took such great care of Teddy, had helpful suggestions for his cut, and said he kissed her face throughout!! We are so happy with their services.

They took care of my very nervous Yorkie. And now when we go to get her groomed she's happy and…read moreexcited. We are very pleased on their professionalism. They provide us with ease of mind when it comes to grooming my beautiful doggie.

I love Jose. He took excellent care of my kitty who is a grump and has stopped self grooming. He…read morewasn't judgmental. He just did an excellent job. I. Couldn't even tell you how much my corgi, Caesar and my mixed breed, Stella, love Jose and his wife and team. Thank you so much for everything!

They have groomed my Collie Finnigan for several years He loves going there and always comes out…read morelooking gorgeous

Few years later, still same opinion about this groomer. AVOID T ALL COST. THEY ARE THEY TYPE WHO…read moreHURT YOUR PET AND BLAME IT ON THE PET!!! I just saw the owner's response, and honestly it only reinforces that my original decision about this business was the right one. It's surprising to see her blame their lack of professionalism on a sweet dog who, by the way, has been going to the same groomer ever since we left your business, WITH ZERO ISSUES, and is genuinely loved there. There's really nothing more for me to add. The owner's response speaks for itself. Good luck with your business.

Ashley is amazing. We have a very skittish, nervous rescue who does not like to be groomed, but…read moreAshley got the job done! (Just see the before-and-after!) Provides actual time appts rather than time-windows. Will work with Ashley and The Gentle Spaw again! Thank you!

They do such a good job with our neighbor's dog who we get to take care of when our neighbor is…read morebusy. He comes out clean and well trimmed, all the way down to his cute paws. She spends almost double the time grooming him compared to a competing business. Not cheap but money well spent!!

Vilma and her staff are beyond KIND, they listen to what you want, all while helping you and…read moreeducating on what is best for your breed, due to their extensive knowledge! They whole heartedly love your pups as their own!! I came home to Cali to be with family during covid after moving to Chicago and am so lucky that my mom found her before me! She and her crew are responsive, treat your fur-babies as their own, and do the best job at making our fur-babies feel comfortable while getting a top notch 'Day of Beauty' Vilma and her crew are well worth it! #priceless

Vilma at Groomingdale's Mobile Pet Spa did a fantastic job grooming my dog and clipping his nails…read more I would definitely give this grooming company 5 stars!