We have home, car, and motorcycle through this State Farm office. We recently filed a hit and run…read moreclaim and our truck body damage was quickly taken care of. Our insurance paid over $6000 plus our car rental fee. No hidden fees. Great communication.

We have been with Amanda for years now! There for us when needed. Local and home town feel.read more

I've had a great experience working with Andrew Sayer - State Farm Insurance Agent. I have my home…read moreinsurance through them, and the level of service has been outstanding from day one. They take the time to explain coverage in a way that actually makes sense, and I never feel rushed or pressured. Anytime I've had questions or needed help, their team has been responsive, professional, and genuinely easy to work with. It's clear they care about their clients and making sure everything is set up right--not just selling a policy. If you're looking for an insurance agent in Anchorage who is reliable, knowledgeable, and easy to communicate with, I highly recommend them.

What really stood out was the customer service. Every time I called, I got a real person quickly,…read moreand they were patient and helpful. They took the time to explain my coverage options so I actually understood what I was paying for.

Thank You for excellent service today. You took the time to…read moreanswer all my questions and explain everything to me.. You are the best!

Makayla was super friendly and efficient. The quote came back very quickly and faster than I works…read morehave guessed, I had a new policy. I had a thorough explanation of all available discounts as well as specific coverages.

Our household have been customers with State Farm since the 70's. All that time, we have been with…read morethe office of Tom Plooy- who has since retired this past 12/31/21. After visiting his office on Boniface and Northern Lights many times over the years- mainly to make payments on bills, we saw very little of him (I myself have never met the man). His office workers, however, (with the exception of one man who just sat idle at his desk) were always friendly, and we have had many a nice chat with them. Ashley, in particular, Tom Plooy's granddaughter, was especially competent and helpful. Just recently, a letter received from Tom Plooy came with recommendations for continued service with Doug McCann. His office has just recently been slotted in a space that used to be a hair salon on the south side of the building where the Fred Meyer Muldoon store is located. Okay, so that's weird enough. Got to share the parking lot with the grocery shoppers. This business is still in transition, and even while open, is not client ready. The woman working there wore a mask sporting big red lips, and her hair was disheveled. She was insistent with pushing the purchase of more insurance coverage, as if we need it after being well established and fully covered with our home and vehicles. I have been paying my bills online since I got zero help from Tom Plooy's office in the fall of 2020 after being side-swiped by a drunk driver, and I intend to continue to do so, if only because when you really need the help, State Farm shunts you off to agents in the lower 48. Personal service truly has gone by the wayside, and Tom Plooy's recommendation of Doug McCann continues to prove that fact.

As a customer of State Farm for over 35 years I'm so sad that my agent retired! We had excellent…read moreservice from Tom & then we were transferred to Doug McCanns office. When I tried calling their office I would get routed to a 24-7 number because the office wasn't opened till 9am however it was 9:11. I found another number for Mr. McCanns office & spoke to Savanna & she explained it was a satellite office I was calling but said she could help me. Apparently she couldn't put insurance on a new boat I planned to pick until I got a survey..at this time I have over 12 policies with State Farm which equates to a lot of $$. I asked to speak to a supervisor to see if they could ask the regional office & she said she would check, I gave her my number & she repeated the number. I didn't get a call however someone from the office called & left a message on my husbands phone! I was the one doing the paperwork & expected the call. I can't trust an office that says they will call me back to put insurance on our recreational vehicles in the summer if they say they will CALL me back & they don't! I pay thousands of dollars & expect good customer service! Needless to say I have transferred my business.

Myra helped us save $180 a month on our insurance and gave us a free hot wheel! Highly recommendread more

Amazing service!! John walks the walk and talks the talk!! From business insurance to commercial…read moreauto he has got you covered !!

New York Life is one of the largest and most stable life insurance companies in the world. A very…read moregood company to trust your families financial future with. Justin is a family man himself, and is a kind and caring person who truly knows the benefits of helping you, protect your financial future.

I have homeowner's insurance, ATV, and 3 vehicles with these folks. They are a great group of…read morepeople to work with, friendly, and fast in responding to an accident as well as coverage changes. Very satisfied with Tom Plooy's team.

State Farm is one of the best insurance companies for Alaskans. Just be sure to go to a different…read moreagent than this one.