I can't say enough great things about my insurance agent Collin Doyle! When my basement…read moreunexpectedly flooded overnight, I was overwhelmed and unsure of where to even begin. I wrote a distressed email at 6:30am and Collin called me back at 6:37am and laid out a comprehensive action plan that was very easy to understand. Not only was Collin incredibly responsive and kind during a stressful time, but he also made sure the entire claims process was smooth and shockingly fast -- everything was handled and resolved in just ONE week! Collin guided me through every step, answered all my questions with patience, and made sure I felt supported the entire time. Thanks to Collin, what could have been a long, drawn-out disaster turned into a manageable simple process. If you're looking for someone who truly has your back, is an industry expert, and truly cares at the highest level, Collin Doyle is the insurance agent you want. Highly, highly recommend!

To say I'm disappointed with this specific agent and relationship is an understatement. I have been…read morewith State Farm since my father set me up when I was 16 years old. Almost 30 years. I've maintained the relationship with the same office through moves and multiple new home and vehicle purchases, always bundling everything here. I've never missed or been late on one single payment. Over the past two years, we had some appliances leak, in addition to wind damage on our roof. One of the claims was inadvertently a duplicate (never questioned by this office...and for our singular roof), and we were told our entire homeowner policy is now cancelled. I went through the process of an appeal, only to hear today it was declined. With this lag, I only have 3 days (counting the weekend when insurance offices are not open) to find a new policy. Absolutely awful experience, customer service, support and management.

I canceled my Progressive 12-month Homeowners Insurance policy in late May 2025, approximately 6…read moremonths before expiration. Their website shows that a refund of $478.39 was sent on May 20. Today is June 25, and it has still not been received. Going with Progressive was a huge mistake. Caveat emptor. BUYER BEWARE!

They are liars and crooks. Took 5 weeks to settle auto claim. Totaled my truck. Decided to keep it…read more Ripped me off on price and told me they would pay for the $2500 storage fee but after they paid us said they wouldn't pay it. Barely had any money left after paying that. I have it in writing and will be seeking legal advice. They lied and ripped us off. Don't use them!!!

Alexis was amazing in updating my car insurance policy . All…read morepeople I have spoken to over the years at Lake Shore (Rentz) Insurance have been outstanding in helping me and my family when we needing them

I was told by my insurance representative that it benefits a customer to be insured with Lakeshore…read moreInsurance vs. going directly to the insurance company because going "direct," you become just be a number in a sea of other customers and hsve to speak to a different representative every time you call...but at this point that seems like the better option because atleast you get things done, your question answered, and your issue resolved right away. With Lakeshore, or having an Advisor at Lakeshore for your insurance needs seems to be a "thing" in name only. Issue is...my rep never gets back to me without me having to badger/hound him for the answer, a solution, or new insurance policy options. I'm wayyyyyyy to busy for the hounding, when I take time out of my day to work on insurance issues I want to resolve them right then or via a follow up task action that requires a review, sign, and done. He (Lakeshore Insurance) makes it hard for me to find value in remaining a customer with Lakeshore Insurance and having the benefit of a personal insurance "Advisor." I don't write reviews that often but, this seems like a case that needs to be shared. *This has been an ongoing experience with my rep, oh excuse me "my personal advisor," who is always: -slow to respond -not consistent with his follow through -offers "genic" quotes (with no real personalization based upon my needs) when I'm just a phone call away to get proper specs for mileage driven, add-ons, road side assistance needs, rental car needs, etc. All of which are things that impact the premium's price. -me always having to do the "follow up" to get an answer to seal the deal. I started this conversation mid September...it's now November and still don't have what i asked for which is updated quotes....for auto insurance...for four vehicles. Been a loyal customer to Lakeshore Insurance Company for almost 10 yrs, you'd think they would value me for bringing business of four cars and home owners insurance. At this point I'm probably better off going with a big box company who doesn't know me by name and forcing me to speak to a different representative every time (which is okay with me....at least I get my issues, inquiries, and needs met instantly)! Vs. Having a "personal advisor insurance representative," who offers NO real customer service or assistance to personalize my requested insurance needs. -a Disappointed customer

wanted all my insurance business and when i was only interested in homeowners he said it was a…read morewaste of time and hung up on me, would not recommend MAVRICK INSURANCE GROUP and would move on to the next guy!

they keep having foreign people call me no matter how many times I ask them to take me off there…read morecalling list. I would never do business with them

I personally dislike insurance companies as much as the next person, but Progressive has been quite…read morea relief. Being retired military, I used to do business with the usual choice for the military. For some reason they kept raising my rates--a lot--every year, despite no accidents. I'd call them to try to get my jalopy car off of full coverage (I only wanted it on my valuable car) and they wouldn't let me. All cars "had to have the same coverage level" despite the level of practicality to do so. Which of course added to the rate increases. I used to swear by them, even brag about them, but they wore me down with their new anti-consumer ways along with their excessive condescending attempts to get involved in my personal finances, whether I needed their advice or not. I've had Progressive a couple years now. Rates started much lower than my former carrier and have only gone down further since--and they haven't been bothering me with unwanted advice via email or when I log in. Nobody asked me to write this review, I was just thinking how nice it was to have simple and hassle free car insurance...finally. And to be able to choose my own coverage. I hope they keep doing what they're doing and don't decide to go all control-freakish on me too.

I've been a Progressive customer for over 10 years with no accidents, no tickets, and no claims in…read morethe last 5 years. Despite that, my premium was just raised by $120 a month out of nowhere. How do they expect hard-working Americans to survive when loyal, safe drivers are punished like this? Progressive makes billions while draining customers, and if you ever need a claim, you have to fight them for it. This is insane, insensitive, and unacceptable. After a decade of loyalty, I'm done with this company and will be taking this to social media and my attorney.

Very nice people. I popped into the office unannounced a few times and everyone was friendly and…read morehelpful.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I started within the Allstate Agency in 2013 and have enjoyed my experiences with customers. I treat customers with the highest level of service and strive to help them completely understand their insurance needs.

First class experience dealing with Gordon and his outstanding staff for several years. The entire…read morestaff is very professional and knowledgeable in every aspect. Highly recommend stopping in to meet the staff!

Great place to get all your insurance needs. Never had a problem here. Quick friendly service. They…read morewill help you through everything.

They say culture starts from the top. The culture of Customer First and responsive, knowledgeable…read moreservice is definitely something that Barb has instilled in her team. My company is a service provider in our local area, and every family we have done service for who is a Customer of Barb has done nothing but rave about how happy they are with her and her staff.

The Luczkowski Agency has a wonderful, friendly staff that are ready and willing to serve all your…read moreinsurance needs!