I don't go to office supply stores very often these days, but when I do, I prefer to visit Office…read moreDepot in Deerbrook Mall. They have almost everything I need for the office, and I have always found the staff to be friendly and helpful. During my most recent visit, I was looking for a Canon magenta ink cartridge for $14.99. However, the store only had the XL version available for $33.99. The physical size is the same, just that the XL contains more ink. A staff member who was assisting customers in the store approached me and asked if I needed help. I explained the situation to him and asked whether there were any promotions available. He suggested that I ask the cashier to match the web price. I recognized the cashier, a tall man with long hair whom I have seen several times before, and he is always nice and kind. He honored the web price, which was $24.99 instead of $33.99! I also asked him about their ink cartridge recycling program, and he patiently answered all of my questions. If you are signed up for the Office Depot Rewards program, you can earn $2 in rewards for each recycled ink or toner cartridge, up to 10 cartridges per month, after you make a $10 qualifying purchase that month. I have learned online that they have offered this program since 2003!  I immediately recycled 10 ink cartridges that I had brought with me, earning $20 in rewards that would add to my account in 24 hours, which I have 60 days to use. Many of the stores in Deerbrook Mall seem fairly quiet these days. I hope this Office Depot location is here to stay.

(4) ~ very good overall quality of computer & laptop accessories & service. The Sales folks were…read morealso very helpful finding what you need:)

Found just what we wanted, salesman very patient, not cheap but good quality, drove there from the…read moresuburbs but very pleased with the whole experience! Service was timely and chair delivered on time!

Update 5/17: The replacement finally arrived, after playing phone tag with numerous shippers and…read moretaking a day off work for the supposed delivery date only to be called towards the end of the day saying it would now be the following week. However when they did eventually get here the switch was easy enough. So excited to have my new chair... opened it up and... it's 100% a used chair. USED. for nearly $1000. Maybe it was a return or something. But there are scratches all over the bottom, and one of the levers, the tilt, doesn't seem to work (I watched the instructional herman miller video and this lever isn't moving that way). But after 2 months I'll just have to live with this, I won't deal with Office Designs for another minute. All in all this was the single worst experience I've ever had with any online order, ever. Dropping the 2 stars to 1. ------ Original review below: My very, very expensive chair arrived with one of the levers snapped off. This didn't happen in shipping, it was clearly packed like that - the two parts of the chair were each in their own bag and this level was just on the floor of the box. It took a month for it to get to me, and when I contacted them about the problem I was told it would take at least another two weeks to replace it. So I am stuck storing their broken chair in my garage, taking up so much space I can't park in it at the moment, and I still have no chair. I like supporting smaller companies, tired of putting money in Bezos' pocket, but if I'd ordered this chair from Amazon I would have had it that same week. Instead I am here nearly two months later with their broken chair in my garage, still waiting for the new one. Never again. 2 stars only because they were at least responsive when i reported the issue.

We have a Corporate LaserCare all-inclusive contract with Genesis Technologies and their sales,…read morecustomer service as well as technical service is excellent - all of our issues are resolved immediately!

From the owner: Genesis Technologies is an industry leader in managed print services, office equipment and workflow…read moreautomation software. We partner with industry leaders like Hewlett-Packard, Canon, Xerox and Kyocera to provide the best solution to meet your business needs. Genesis also provides service whether you need your printer/copier repaired or you need to order supplies.

Gary and Brian are very kind, and always make each experience personal and professional. They are…read moreTOP notch, priced fairly and a great asset to the Chicago land area ! I wish could leave more stars !!!

From the owner: Oak Brook Office Solutions is a copier repair service contractor based in Lisle, IL. read more