This is a fantastic, helpful place. A few years ago I walked into Royal to buy a TV. I was annoyed…read moreby my previous set--I bought it online and it developed a line of dead pixels a few years out of warranty--and liked the idea of shopping at a local business. Joe was very kind and helpful, despite resale not quite being their business. He located the precise set I wanted (from another dealer in Florida!) and hand-delivered it to our apartment for a great price. It's still one of my favorite service experiences in the city. Over the years I've recommended Royal to several friends, and if I ever needed repair work I wouldn't hesitate to contact them again. A big box store just can't compete with their wealth of experience and clear passion for the field.

Great, patient team here! They helped me connect a Sonos speaker to my TV -- over the phone! Walked…read moreme through the whole thing. very grateful. And we've received expert help from them before. A++++.

For some reason, every time I've been to a Micro Center, I feel like I'm in some kind of technology…read moreclearance center of sorts. I don't know if that's the case, but it kind of feels that way. A lot of stuff here are brands I've never heard of, but you can find brand name stuff here (Apple, Belkin, Targus, JBL, etc). We came here to buy an external hard drive after the current one decided to die. When we asked an employee (I think his name was Hector), about whether or not the particular hard drive we were looking at would be right for its intended use, he was able to answer our questions. When we checked out, the cashier asked us a bunch of questions about what we were buying and if we had any questions. We asked her about protecting devices from static electricity, and she didn't have a clue about anything beyond scanning purchases and pushing the extended warranty plans. If you have questions about items here, just ask one of the employees...not a cashier. Overall, this is a nice clean store. Don't expect to find everything you're looking for. But if you need basic accessories and gaming stuff, this place has all of that.

My experience in the store was average, not great, but trying to contact them by phone, chat, or…read moreemail after - IMPOSSIBLE. I have a return credit that I'm trying to use online but for some reason, I have been blocked from their website with no recourse aside from going to the store, which is very inconvenient.

The delivery guys were polite and professional. I appreciate that they asked if I needed the item…read moremoved to a preferred location before leaving. I am very satisfied with the entire Abt experience from the time I walked in. The salesman (Andrew) was helpful, no-pressure, and let me experience the various televisions on my own. When I made my choice, he professionally explained all the features. Great job, guys. I look forward to continuing my business with Abt.

Excellent customer service . I placed my order by phone and was told I could receive it that same…read moreday. Because I was in no hurry I told the salesman the next day would be fine. I received my order the next day. The prompt delivery saved me an hour trip each way. Very pleased!!!

Came in for a simple phone case and ended up staring at the wall of options like it was an art…read moreexhibit. They had everything. A couple of employees checked in on me -- either to help or to make sure I wasn't about to sprint out the door with half the aisle. Hard to tell, but they were nice about it. Found what I needed, and checkout was fast. Solid experience.

Patrick was really sweet and helpful in helping me find a laptop. He was knowledgeable and kind and…read morepatient. He found everything I needed. Thank you! The place was big and nice and lots on display to try. We played some games on the iPads and laptops. We also played hide and seek bc it's so big. There is a free indoor parking garage that doesn't need validation. It's on the 1st floor and there is an elevator. It's very convenient.

Anthony is the BEST! He's very knowledgeable and takes the time to things properly. 10/10. He's…read morealso a great guy and knows how to get the job done. Anthony has repaired several new and vintage components for me over the years. Great service! Bob Finholm

My E/V speaker control button was damaged and pushed all the way in and because of this speaker did…read morenot work. I emailed Anthony who emailed right back. "Hi, You'll have to drop it off so we can inspect it further. We charge $20 upfront for the inspection and will need it for a few days. Thanks." I brought my speaker to his shop and paid $20 to inspect. Still not knowing if he could fix or not. Inspection took two weeks and two days, Then I get a call from Anthony and he said he could fix the problem also my other control knob was also on the verge of breaking and he would fix that too. The estimate is between $180 and $200. I gave him the go ahead and my speaker was repaired within two days. I asked him if I could pick up the speaker within four days Saturday because I lived way on the south side and he said that was fine. When I picked up the speaker we tested it there to make sure it was working properly. Not only was it working properly and both control knobs were fixed but he added the knobs that were missing that caused the problem in the first place. My total charge including inspection $200. I 100% recommend Athonys Electronics, Friendly service, reasonable price, honest. I did not mind the inspection wait time it just shows that he does not rush jobs and wants to do it right. the picture on the right shows what the speaker knob looked like before I took it in. Pic on the left is what it looked like after.

Do not get your phone repaired here! I had a cracked iPhone 16 repaired along with my friends…read moreiPhone 16 pro. BOTH screens cracked within 3 days of repair from normal use. The screens they put on both of them were very thick and didn't look right. They said they have a 30 day warranty but when I brought them back they said I dropped it and wouldn't cover it. I know for a fact I did not drop mine, my friend said she didn't either. My iPhone screen also had the color LCD stripe down the middle and stopped working completely. I wanted to give a local place business but it ended up wasting money and was bad customer service. Save yourself the headache and time

I am a fed ex driver and this business is on my route …read more I came here because water had entered my phone and the screen no longer worked . Being these two people are Mexican just as I am. I had huge trust and hope they'd help out . Paid 129$ for the screen replacement BUT they did not fix the face detection. I went back and their excuse was sometimes it works sometimes I won't . Refused to fix it . These two men sure know how to fineness . The 24karat Jesus gold chain hanging from his neck says more about them than their skills to fix anything. BEWARE.

While in the Loop, we went to the Target on State Street to pick up a few things (6/6)…read more The store is undergoing a major renovation. Keep an eye out for the store map handouts to get the most current layout of the store. It's two stories, so there are escalators and elevators. I went to the pharmacist inside, who was helpful and friendly. She also gave me advice about where to go to catch an Uber. If you're into history or architecture, the building the store is housed in is cool looking and has a backstory. Yeah, Chicago - While the Rock 'n Roll McDonald's is no more, the Gothic Target still stands :)

2-story Target shop with an awesome gothic looking entrance and revolving doors. This is located…read moredowntown near all the famous architecture and fun things. They've got everything here with clothing on the second floor. Restrooms are on the first floor in the corner near the health items like bandaids and lip balm. We stopped by to get some quick items and used the easy self check out on first floor.

Wonderful people to do business with. Bought a device here…read more Very knowledgeable and wonderful stff

I had a superb experience with Decibel Audio. They were the only dealer of Kef speakers in the…read moreChicago area, speakers that I had read stunning reviews of and wanted to test. I was referred to Adam at Decibel, who is an owner. He spent 3 hours with me on the day I went there to listen to the speakers, he recommended a specific speaker model suitable for my living space and listening tastes (all classical, mainly chamber), I had brought a couple of my cd's with me, he recommended a specific cd player which was so good it enhanced magnificently the very old cd recordings I deliberately brought with me (because I love them). Then, because I have a large LP collection, he recommended a specific turntable and stylus. He hooked up the cd player and then the turntable and I was blown away by their incredible, natural, precise, warm sounds. On top of that, he told me that various components were on sale, which was a nice plus. I had in my then home some old high-end equipment (B&W 801's, a custom made tube amp, custom made turntable, etc) which I asked if they would be interested in as a trade-in. He offered to look at them, I sent photos, he said he would move the equipment to his shop and then determine the value. The trade-in value he gave me, after his truly exhaustive research, was more than I expected, and even with respect to one piece for which he couldn't determine the value, he offered to sell it for me on consignment (I declined and simply wanted to donate it to him, but he insisted on giving me something for it). On top of that, they delivered and set up the system in my new abode, spent many hours doing that, training me, testing it, and then returned a week later to switch the speaker stands he recommended (which weren't in stock originally) which also were hugely discounted and he thought better than the loaner stands he gave me, retested all the equipment, and has left me with a concert hall quality sound system that is breathtakingly accurate and spacious, at an incredibly fair price. They are a pleasure to work with, no hard sell, no special fake listening room (just a normal, open space with stuff and people in it), very responsive and very, very honest. I cannot more highly recommend them, whatever your level of interest might be. (Incidentally, they have a large variety of equipment). (This review is entirely voluntary. I had to ask them where I could post a review.) John Stiefel Chicago, IL

I have purchased things from Chicago Gadgets several times starting several years ago with my first…read moreiPhone, which was an iPhone 4s, then an iPhone 5s, then a MacBook Pro, and just this past Saturday purchased a iPad Pro from them. Every time I went into the store, I have been treated with respect, given options for what I wanted to purchase, and Mohammed has always worked with me to give me the best possible price on the items, which are always in extremely excellent condition and like this past Saturday when I was looking at the 12.9 inch iPad Pro that he clearly stated had a battery that is failing and likely would need replacement very soon showed me a 9.7 inch iPad Pro that has a good battery and although a little smaller serves my needs very well and once again got me the best possible price on it. I very soon will be in the market for an Apple Silicon Mac so I can run macOS Tahoe, asked him if it would be worth purchasing one with a damaged screen and having him replace the screen on it, and he said I would not recommend that as the repair would likely be quite expensive and recommended checking with him in a week or two to see if he gets any Apple silicon MacBooks in which I definitely will do. You cannot go wrong if you want excellent advice, excellent quality devices, or repairs with CHICAGO GADGETS, I will be a forever customer, and recommend to all my friends and family members all the time to go to CHICAGO GADGETS for their tech needs. YOU WILL BE VERY HAPPY WITH THE CONCERN AND TREATMENT YOU GET FROM MOHAMMED AND HIS CREW AS WELL AS THE DEVICE OR REPAIRS YOU HAVE DONE.

Pristine shop, friendly staff and professionals at doing very delicate work on equipment that isn't…read moreeasy to work on. Swapped ipad battery out and showed me the old one. Will now be able to squeeze a few more years out of perfectly good ipad. Thank you!

While I hate to have to return items that I myself mistakenly bought in the first place, who would…read moremind when you're going through two floors of fabulously stocked, well organized merchandise with stuff you need and more importantly want loll. And if it's just to get a few extra steps in while the weather is not too great outside, no complaining from me. Customer Service is always top notch with nobody minding you asking where is this or that and even if you're doing your own self checkouts, there's always someone nearby to help out right away, especially when you have wine or liquor and need a quick checkout. Highly recommend you checking the Target app in case you are eligible for extra savings/coupons. Really worth it.

Target is a great staple when you want something for a great price like food or gadgets or toys…read more This one has Free Parking and many levels of it and you don't need validation so you don't have to worry about that. There are bathrooms on every floor. And the bathrooms are very nice and modern and updated n clean. The best part about this target is that they have a free Miss Pac-Man machine you can play.