Terrible, Cindy was so rude and passive aggressive didn't even bother using their service. Go somewhere else! More like passive aggressive!

I have been a tenant with Progressive Property for the last two years. From the first tour and far beyond, it's been a wonderful experience. Often tenants feel like an afterthought once the lease is signed but not with Progressive. I always feel heard and valued. Their portal is easy to navigate for rent payment, lease signing, and maintenance requests. They always send the best vendors to make repairs. When direct communication is necessary, my property manager is readily available via email or phone. I've even communicated with the owner who clearly appreciates her tenants as much as her property owners as clients. My family is very happy to work with Progressive. read more

Rented with Progressive Property group from Feb 2019 - Feb 2021. Would have left the lease in Feb 2020, but that was when my mom was diagnosed with cancer and I could not deal with a move on top of that. 1) rent was above market rate 2) upon move in, Dave Dislere did not send any welcome messages. Instead, I received multiple dry instructions without any introductions. It was stressful and unpleasant to be on the receiving end of messages from the property managers asking not to deliver packages to the house. I had chairs, kitchenware and other necessities for move in ordered. 3) Dace and the property owner would show up unannounced and snoop around. I added decals to ground level windows for my privacy. 4) when there were disputes, Dace responded (by Southern, Northern, and Even New York City standards) extremely rudely. I did not stoop to her level, but felt the stress of dealing with an emotionally unstable and snappy person. We found solutions to most issues during the rental contract. (The furnace in the apartment was never fixed - it made such a loud banging noise that it would wake me up and freak out any guests). 5) at move out, I contacted the San Francisco tenants union for the following reasons: - I was charged a cleaning fee despite having hired cleaners who took pictures of their impeccable work, but did not offer a receipt (paid via venmo) - I was charged $800 for unheard of repairs for normal wear and tear to the floor (I've rented in 6 different states and normally receive thanks from the landlords for the care I take of their property). The tenants union advised me that I could fight it and potentially get part of my money back. However, floor wear and tear is tricky since even if I have pictures at move out - they've seen people argue that the lighting of the photo hid the imperfection. In the end, I decided to stop all dealings with Progressive and Dace Dislere. My energy is better spent crushing it at my job and getting bonuses than getting tangled up over sums I can afford to lose. Worst renting experience of my life. Felt stressed just being in the home I was renting. Avoid at all costs. PS: posting this 3 years later since I came across a screenshot of one of Dace's messages and got flooded with the indignity of having to deal with her. read more

I have waited some time to write this review since I was incredibly disappointed with Progressive at the time. For some years we had Progressive manage a multi-$M single family home we owned and rented out in the Marina district of San Francisco. We always believed that the amount they were paid each month relative to the value provided / work they performed was extremely high, but considered this an insurance policy against us having to worry about the property. We also considered that their rule ("any issue less than $1000 to fix - owner doesn't have the right to approve") a bit egregious. But after strongly messaging them a few times early on when we believed their calls were poorly made, they seemed to get the message on this. In any case - the house didn't need much work given its good condition. So, things were fine for awhile. What really sent us over the edge was how Progressive handled the 1y lease expiration of our tenant - rather, they forgot, as far as I can tell. When we realized and asked about it and reminded them, we gave very specific instructions: tenant is welcome to sign another 1y lease at same price. If he wants to go month-to-month, the price will increase. And we'd rather not increase the price. As far as I can tell, the team at Progressive botched the communication on this in every way. The result? The tenant, formerly "happy" according to Progressive, left within a few months of end of term even though he "wanted to stay for many years" when initially contacted about the 1y lease expiration and his options. I asked Progressive "how did this happen given everything you've told me" and they helpfully told us to "read the email chain." I did - several times. Every time I read it I came back with the same conclusion - they messed this routine part of their job up. And it cost us tend of thousands of dollars - none of which they ever considered covering in some way. So, we terminated them. I'm giving them two stars because I think the principals are not bad people - but dropping the ball on key moments like lease renewal can cost owners tens of thousands of dollars and for what they charge each month there is no excuse to miss these things. read more

I had the pleasure of working with Dace from Progressive Property Group for listing my apartment unit. Dace has been an incredible partner in getting the house ready for the market, finding the perfect candidates, and going above-and-beyond throughout the whole process. Everything was crystal clear from the get-go, any and all questions answered, no doubt was left on the table. If you want to rent out your property, I would highly suggest sending a message to Dace and see what this group has to offer. It makes the whole process very easy and smooth! read more

A additional 2.49 transaction fee is charged to your monthly rent even if your money is coming directly from your bank. The law does state that if maintenance is required a 24 hour notice to the residents to enter the premises is required in which Taylor Y. will notified their residents via email at the brink of 24 hours. I didn't like that, even though it's the law, it would be nicer to be given at least 72 hours notice especially if you have your handyman coming in with the key to access the building. read more

When we wanted to rent our SF home for two years while traveling, we initially tried to manage our own property. We're capable, organized people - what could go wrong? Six months later, we were left trying to handle everything remotely when our tenants broke the lease early. It was a nightmare. Once the home was vacant, our first call was to Dace and her team. I'd advise anyone considering DIY-ing this to reconsider. For a very reasonable monthly fee, Progressive's team handled absolutely everything related to our home for the remaining 18 months - from finding a new tenant (at a higher rent than we had been able to charge), to making the home move-in ready, to managing repairs during the tenancy, to handling the move-out, tallying repairs, returning the security deposit and even making sure the home was ready for us to move back in. In hindsight, I should never have DIY'd that - the value they provide is 100% worth the peace of mind, especially when you are not in town. A hearty thanks to Dace, Yvonne, Kenny, and all the team. read more

Leased through progressive for 3 years and had a fantastic experience. They were always friendly, responsive, and easy to work with. They were also prompt with maintenance or any issues we had. Best leasing experience I've had in SF. read more

As a renter, Progressive Property Group was hands down the best experience we've had renting in over a decade in SF. Joe, Dace and their entire team were always super responsive and attentive to our needs and helped us secure our dream apartment. It was a breeze dealing with the move-in and move-out process and their online portal makes it easy to setup automatic payments. We initially had a few plumbing and appliance due to the aging equipment but they were all quickly resolved within 24 hours of filing through their portal. Thanks for setting the gold standard for property management in SF! read more

Progressive Property Group - Property Management Near Me - San Francisco, California

If you are looking for an experienced, trustworthy and highly communicative leasing agent, I highly recommend Joe Gillach @ Progressive Property Group. Joe has tremendous experience and is extremely knowledgeable and very resourceful. He helped rent out my property on two different occasions. I am a very busy professional and relied on Joe to market and find the right tenants and he gave 110%. read more

The worst company to work with. Carol the agent was super unprofessional. We did rented the house on the 227 Hudson ave San Francisco. So many issues with this property. Since we moved in until one day because of a linking behind the wall I ended get electrocuted. I reported to the agent. And she said to me to report to the portal. Not even are you okay kind thing!. After 4 full days, We found that the house was not up code. we ended get out of the contract. And they still take $3000 out of our deposit to repairs that was there in first place. Terrible experience. I suggest the ones that had the same experience with this company please get in contact!. We all need to take them To the small claim court . I have a video inside the house with the electrical issues. Crooks!.. don't rent from them. read more

I called several property management companies, PPG among them. They weren't the cheapest, but Joe was by far the most responsive and helpful of the bunch, so I took a chance. With his guidance and support, we identified great renters for our condo, and learned some useful tips along the way. Thanks, Joe & Team! read more

This one's a doozy.. First off, my own fault for not doing a background check on the building which turned out to be literally tilting onto the neighboring building, creating cracks up the staircase and numerous electrical problems. I never got the free month's rent promotion on the apartment. Instead they tried to charge more after only a few months of living there. One of our neighbors was super aggressive and once chased me and my dog down the stairs yelling about his doormat. Scared the crap out of me. It was completely impossible to find someone to actually voice concerns to, and they don't seem to keep records of anything, which is pretty normal with these rental companies. But somehow they still had the time to share all of my personal information with other tenants, in particular Mr. Crazy Doormat Man (who was apparently paying $1500 more a month for the same apartment, go figure), and in the end sent fake eviction papers which I gladly accepted! The one star is for returning a small portion of my deposit, when I expected nothing. Just FYI the owner of this company is trying to say I never rented from them, which is exactly what to expect from a business that behaves the way they do. They keep asking me to remove the review because it isn't about them, but I assure you this is the correct rental company/ property management group. Their desperate attempts to get this taken down is only more proof of their skeezy ineptness. Oh my gosh, they just messaged me again asking for the building address and info, which is hilarious because they have so many buildings that aren't up to code they don't even know which one I'm describing that's about to fall over. read more

Working with Joe Gillach as our leasing agent was a great experience. Recently had to let go of the previous leasing agent and Joe was on board immediately. He is attentive and professional and worked very diligently to find us new tenants during this tough time! Joe has an outgoing and friendly demeanor which was especially helpful during our search. PPG offers very thorough applications, background/credit check and leases. I highly recommend using Progressive Property Group. read more

I highly recommend The Progressive Property Group for your housing needs. Joe Gillach has rented my SF home 4 times and it's always been a smooth transition. They are meticulous about checking credit, taking photos, making themselves available for showings and all follow-up. I live in Oakland - it was impossible to get over to the house during those dreadful post new year's storms. Without my asking, Joe had someone go over to the house to make sure nothing was leaking. As it turned out, there was a small leak from a skylight. He recommended a roofer who came over that day and repaired it. Now that's service!!! Joe and Dace are a great tag team. You're in great hands with them. read more

These managers take care of just about everything. That saves me a lot of time. They are professional, prompt, and keep up with all the government issues here in San Francisco. They manage my 3 unit building and lease the units, too. I enjoy them taking care of things. read more

Lived in a Progressive Property Group managed location for two years, and it was the best experience for us living in SF! Joe was our contact from beginning to end, and he was always responsive. I remember him really working with us in the beginning as well when there were a lot of applicants, and he was really patient with showing the place multiple times! Maintenance was always very quick. He made the case for us on a new washer/dryer, and we got that about a year in. Our rent stayed the same, and we had the option for a year or month to month. And now that we have moved out, we got our full deposit back! Could not have asked for a better scenario. Highly recommend! read more

Progressive Property Group was referred to us by our real estate agent. Dace, Cindy and their team are very easy to work with and they are all very professional. We have been working with them for over two years and they have rented out our duplex with very good tenants. Dace is very good in screening out tenants and Cindy is very helpful in keeping our property in good condition. Cindy works with Joe and the whole team is very responsive. The communication is great! I would recommend Progressive Property Group to anyone. read more

Let me add to the 5 star reviews for Joe Gillach and his team at Progressive Property Management. My (now) husband and I met Joe when we rented a townhouse his company was managing. From the get-go he was a pleasure to work with. He and the Progressive team are the most responsive and easy-to-work-with landlords we have ever had. Every issue is responded to quickly and handled near-flawlessly. Could not appreciate Joe and the team more these last years. From something simple like a painting repair to a more major problem like a leaking pipe and mold issue, It was handled. And Joe would personally check in and ensure things were handled as needed. We will miss knowing Joe and team are just a text, call, or maintenance request away via their very easy to use online management portal. As a tenant, know that any property managed by Progressive is a massive win! As a homeowner looking for a property management company, it seems you are in excellent hands with Joe and Progressive! read more

I was a tenant working with Joe at Progressive. He is friendly, responsive, and professional. Progressive has a streamlined portal for payment and maintenance requests, and issues were consistently resolved in a timely fashion. read more

Just moved out after a LOVELY three years in a progressive property. Dace and her team were incredible -- super attentive and fast when any issues arose. It was lovely to live in such a professionally managed building after years of a traditional landlord and their "quick fixes." Would highly recommend. read more

We are happy to have worked with Joe G. for leasing our condo unit. This was our first time engaging with leasing agent and we were anxious about releasing the condo to a leasing company for renting. Among the property management agents we screened, Joe was the most professional, organized, responsive and articulate. Joe provided a clear stepwise timeline, contacts and reminders to get the unit ready to rent. Joe has a keen sense of the market and priced the unit well. The ad was professional and effective. Joe provided timely updates on showings and sound advice with tenant recommendations. The rental agreement was very detailed and included items that we have not thought of. Joe and his team made the leasing process seamless for our new tenants and for us. We would hire Joe and Progressive Properties Group again. read more

In Marin they try to drive up all the rent prices, particularly in Mill Valley and Sausalito. Just a tip for people thinking about renting your property with them....they will charge way more than the market rate for your apartment, condo, etc. and then that unit will just sit on the market for months and months until they are finally forced to lower the price. This is very apparent if you follow this property management company and the rental market in Marin. Their strategy seems to be a waste of time for all involved! Not to mention that they aren't even located in Marin. They are in San Francisco, so that helps explain why they try to overcharge for all the apartments they are managing in Marin and don't seem to know what the standard rates are in Marin. read more

This is a review of Progressive Property Group from a renter's perspective, and should be of equal interest to property owners considering professional management. TL;DR: Joe, Dace, Jaidene and the staff at Progressive Property made renting in San Francisco a dream. If you are a building owner looking for management or a tenant relocating to SF, I recommend calling Progressive Property Group first. I am not sure many renters would bother to leave a positive review for a good renting experience but many would leave a negative Yelp review for a bad one, hence I am giving credit where credit is due. As a renter of 17 years in a friendly, attentive, family-owned building in Nob Hill you could understand my and other tenants apprehension when the family we all rented from decided to hire a property management group. Our fears ranged from lack of attention to the property to not having a voice in how building policies would be implemented or specific concerns addressed. While there was a few weeks of getting up to speed time with building details, our fears were for not. Over my experience of 5 years as a tenant with Progressive Property I found Progressive to be attentive, empathetic to individual renters' needs, quick to respond to building issues and open to considering renter's input on how to implement and enforce new rules and foster positive renter neighbor relationships. Two specific examples come to mind. When a renter below me continued to blast loud music and host parties at inappropriate hours, Joe was not above calling the tenants immediately to correct the situation and saw to that it did not continue. When new homeless started finding their way into the building in 2019, Progressive Property addressed the situation by partnering with tenants, the SF Police and the out of town building owners to implement effective measures to secure the building (e.g. finding a reputable company to install new gates, fences and official SFPD No Trespassing signs). Reporting building issues is easy with Progressive Property's online renter portal as is paying rent with their online rent payment system with bank ACH integration. When facing a difficult life change and needing to move out on short notice, Joe and Jaidene expressed sincere empathy and went out of their way to make my personal move out process as seamless as possible. Thank you, Joe, Dace and Jaidene for your (earned) 5-Star management. Needless to say, if and when I rent in the crazy SF market again I will be calling Progressive Property Group first. If you are a building owner concerned about turning over daily management to a third party, I equally suggest your first call be to Joe, Dace and the staff at Progressive. read more

This review is for Carole Cunnington our Property Manager and Carlos R. our Hayes Valley Building Facilities Manager. These two very professional people made my stay at the Hayes Valley Building managed by PPG very enjoyable. I lived there for almost 3 years and had very little issues with my apartment. Any issues that came up were taken care of quickly and professionally. You can stay in a brand new building with plenty of amenities, but if your building managers are not great, it can ruin the entire experience. I'm giving, Carole and Carlos 5 stars. If I'm ever back in SF looking for an apartment I will be reaching out to them again. Thank you! read more

This is my second time working with Progressive Property Group and I only have positive things to share. They were extremely helpful getting my home ready to rent and always have the best recommendation of vendors. Kind, considerate, respectful. I will happily work with them again in the future. read more

Progressive property group was efficient, transparent and very communicative. Dace got our home rented to responsible tenants in less than two weeks. We appreciated her candid counsel, and it was clear that she takes great pride in her work. We will definitely add Progressive Property Group to our list of preferred professionals, and will recommend them to property owners or tenants looking for housing solutions. - Sarah & Oliver read more

We were blown away by the experience w/ Joe Gillach and the Progressive team during our search for a home in San Francisco. In addition to the professionalism and efficiency of the process, Joe et al. were kind, caring, and genuine. Thank you for a phenomenal home search! We hope to work with Progressive again in the future! read more

My partner and I managed our San Francisco residential income apartments for over three decades. Aging had increasingly caused us to add help for specific duties, and, eventually, to contract with PPG. It was initially difficult to "let go" since my partner and I prided ourselves on being particularly responsive to tenant and maintenance needs. In general, PPG is wonderful. They took over the bookkeeping, payables and receivables, tenant repairs and reports, leasing and more. Our lead PPG person and contact, Dace, is great. She is very likable and competent and prompt. Things do not sit on her desk for long. After the initial "hand over" of data and records and explanations and corrections, things went smoothly. My partner and I really felt a huge relief that we were not always "on call" and not the first contact. When more recent city regulations and requirements and our own building improvement schedule added many more complications, PPG took charge of the more complicated and technical tasks. We, as usual, wanted to sign on quickly with the appropriate contractors to do the work (fire alarms and horns, iron gates, etc.). Sometimes there were delays in finding a contractor acceptable to us, and sometimes a detail was missed or we needed additional job status updates. It has been a challenge for PPG to deal with our high level of involvement and attention to detail, not to mention the shortage of qualified contractors and our wanting it all done yesterday. And, mind you, much of this during the pandemic shutdown! PPG and the entire staff has handled our needs and met our requirements well. Rare errors get fixed, procedures get followed, reports are clear and accurate. They care about us and our tenants and our business. Our expectations have almost always been met. I especially want to compliment and recommend Dace for her advice, attention to detail, diligence and guidance. read more

This was my second time working with Joe G at Progressive to rent my condo in SF, and it was the same positive experience that I had 6+ years ago! Upon move-out of the tenants that Joe found 6 years ago, he provided great recommendations for what needed to be done to get the unit ready to list and also recommended people who were reliable, responsive, and fairly priced to get the work done in a timely manner. Joe is an expert in the SF rental market, and I have found that he provides solid pricing recommendations and multiple showings in a relatively small window of time. Just as important as his experience and expertise, Joe is a professional, genuine, and friendly person who is enjoyable to work with! read more

It was a pleasure to work with Dace and her team. She worked very hard to secure a tenant for us during the height of the COVID 19 pandemic and I appreciate all her efforts. read more

Dace from Progressive Property Group was the ideal agent for leasing out our condo in SOMA SF. She was organized, professional, and very easy to work with. After signing with Dace, she was able to post a professional ad online within a couple of days. Because of Dace's efficient efforts, we quickly found a very qualified tenant. She also made the lease signing and paperwork for the new tenant simple and painless to process all online. In essence, the whole process only required one in person meeting and the rest was done without any real additional effort of my end. I was very pleased with her services and would highly recommend her. read more

I worked with Joe Gillach and his team to get our rental unit in San Francisco ready to re-rent. Our unit had been rented to the same renter for ten years and needed painting and some minor repairs inside and outside. He provided sound advice as well as recommendations on who to hire. The people he recommended were quite affordable and did the work in a timely manner. We were mostly out of town while he was showing the unit and he actually found a great renter in our absence. I would definitely hire Joe and Progressive again and highly recommend them. read more

I'm not even sure where to start. Progressive blew my expectations away. Joe is probably the most personable, genuinely smart and kind person you will ever meet in this industry. We had a lot of hiccups with our place and he had resources for everything, from cleaning to fixing to advice. He offered ALL of that to me even before I hired him and whether or not I hired him. He looked out for our best interest and wasn't there to try to make money off us, he always suggested solutions and was super flexible even if it resulted in us not signing with him. Of course we ended up hiring him and couldn't be happier. We rented our place with a high quality renter in a week. Even after the process- he continues to be our trusted resource AND friend. read more

I've worked with Joe since 2012 and it's made finding tenants and prepping the property for new tenants a breeze. He's an industry expert that's trustworthy, responsive, helpful, warm, patient, professional and understanding. I'm thankful to have his support and expertise. Would highly recommend working with him. He helped me to take a condo from not great condition to absolutely pristine AND find a wonderful tenant in the midst of a pandemic while keeping up a wonderful attitutde. Thank you so much Joe! :) read more

My father was a realtor who managed rental properties, including finding and handling the leases for tenants. He was the smartest, most thoughtful and thorough an agent one could have. Dace Dislere more than matches him: she is a superb agent whose care for both the owner and tenant is very clear. At the height of the pandemic, she found us a perfect tenant in record time, plus was always on top of everything that needed to be done. From my father, I know it is not an easy business, but Dace's natural smarts and kindness make the process seem effortless. We've worked with her in the past and look forward to always having her as our go-to specialist. We could not recommend her more highly. She's simply the best. read more

Great experience renting through Progressive. We found a house that we really liked, but had to move in quickly. Dace and Aislynn were extremely responsive - we had a lease signed within 3 days of seeing the property. This included a small modification to the contract, and a prior rental verification where the previous landlords couldn't be reached. Progressive was super fast and easy to reach, we were blown away! read more

I lived in a unit where the property management was changed in the middle of my lease to Progressive Property Management. Joe Gillach was our property manager. For unforeseen reasons, I had to leave the unit when our lease was up, Joe made this so incredibly painless and was easy to work with regarding leaving and all that is involved with that. I would have absolutely stayed if I did not have to relocate. Joe was always available to speak to me, and answered my questions nicely and with sincerity. Throughout my time at the property, maintenance was easily requested and paying rent was extremely simple with their online platform. As a Real Estate professional myself, I would absolutely recommend PPG to any investment property owners or anyone looking to rent. Either way, they are a great company. Thanks so much! read more

Thanks Joe for all your help finding a new tenant for our home in San Anselmo. I know it was a long process during a tough time in our society. We appreciate your diligence and wish you the best. read more

I had a great experience with this team - Joe and Carole in particular. Carole was punctual and polite when I scheduled a viewing, despite the fact that it was pouring rain and traffic was a nightmare. She was also very knowledgeable about the unit. I applied on a Saturday afternoon for a unit I saw earlier that day. The application process was pain-free and easy. I was in touch with Joe on Sunday as he was working through my application, and I was approved by Monday! The team as a whole is very thorough and responsive. Highly recommended! read more