In searching for a supplier, and speaking to many, I found those at Propane West Coast the easiest to talk with. Some seem to interrogate you for name, address etc., before engaging in any discussion regarding service, others take messages and don't return calls. All calls to Brandi and Josh were answered and questions were dealt with in a pleasant and efficient manner. They were the only company to advise that my product from the existing tank could be transferred to the replacement tank. This is a significant issue when there's ten percent or so left. Another benefit with these guys is the attachment of remote monitors to the tank free of charge. I'd had difficulty with gauge malfunction on the prior tank, so the ability to check the tank level on my phone was a major benefit. I would add that the price was competitive for the area and there are no silly added fees stacking up. read more

We used to be with Ferrellgas and ended up switching to propane West Coast, because we ran out of propane during a storm, and Ferrellgas was just going to leave us stranded so we purchased our own tank from propane West Coast, and they came out the same day to help us out. we really appreciated the hard work and the reliability and the friendly service. They also have an app that can show you your levels so you can re-order conveniently. I'm very happy we switched. read more

The company will say anything, & WITHHOLD information to get the sale. Completely two different sets of information were given to me by two different people. Blatantly did not provide me correct information to direct questions until the DAY BEFORE scheduled start date, and our family had no propane left!!!!!!!!!! I would be happy to explain if management wants to reach out. Also, your receptionist or whoever Brandy is could work on customer service. I feel bad the company can't hear her fake smug attitude. Staying silent until I hung up the phone? Really know how to help a situation that your company messed up on. That attitudes and false information from Doloris and Brandy helped you lose a potential customer, but how it sounded- you all didn't care anyways. read more

I called on a Thursday afternoon inquiring about a new residential service, the woman at the other end was polite, friendly and informative, I still wanted to shop a few more companies so I thanked her and continued to shop. Ultimately I called back and this time a man answered, he to was friendly informative , based on my experience with both via the phone I choose to go with them. I was told they would be at my place between 8 and 10 am the next day. He was on time, curious, professional and just a nice guy. I am thrilled to have the new service and look forward to years to come with propane west coast. read more

O.K. But shop around for quotes with surcharges if you own your own tank. Driver pleasant. They demand credit card info prior to any order delivery. Receipts delivered after delivery by email. Gallon price was higher than phone quote. Trust? read more

I'm so glad I called Propane West Coast. Josh was very friendly, knowledgeable, and on time. He also didn't mind answering all of are questions. He was educating us on the propane tank. He also remove a huge old tank for us. We now have the right tank and it's so pretty read more

Propane West Coast - Propane Near Me - Hemet, California

Josh was very detailed and prompt. Took the time to answer all my questions. Helped me tremendously switching from a leased tank to an owned tank. I was thankful he was also able to pump out my old tank and transfer the propane. Not everyone can do that. Even better then selling that propane back to the other guys for a buck less then I paid.... read more

Propane West Coast - My freshly installed refurbished tank. - Propane Near Me - Hemet, California

Bought a brand new tank, Josh, the guy that installed everything did an excellent job, He was on time and our communication was excellent- I also found them to be very competitive ,cheaper than everyone else- 5 star from me- thanks again Propane West Coast read more

We just moved into our home after renovating for 7 months. We found out our home had a gas leak. After dealing with 2 other propane companies in person and a few more over the phone I am so impressed with the level of customer service we received from propane west coast. read more

Recently changed from another propane service, and the difference is like night and day. Josh and his team could not have been more helpful and reliable. Personal service with a smile. I cannot revoke t more strongly. read more

Very pleased with my decision to switch propane companies to Propane West Coast. They were immediate on getting to my house to change out my tank. PWC has been professional and nice. They are high tech with an app that monitors your use and alerts them to when you need to be filled. I am looking forward to not running out anymore! All I can say is if you are looking to change to PWC, do it. read more

Josh the owner Propane West Coast came to my house (in Idyllwild) on a Sunday night, filled my tank and relit all the pilot lights (they were all a big hassle). He totally saved the day after my rookie mistake of running out of propane. His propane was 3.19 a gallon and Suburban propane is 5.89 a gallon! Best customer service! read more

I first contacted Propane West on FB messenger to find out pricing, set-up, tank rental & whatnot. The process was so easy & they explained everything to us prior to cancelling our old service. I forgot to mention we live in Sage & thru service our address which plenty of other companies won't. And They come out much quicker than the "big" companies & you can text, msg on messenger or call them & speak with an actual person! I am impressed with the service! This company is on their customer service game & the quality of their equipment is top notch! They have a monitor that is wifi enabled that is connected to the gauge & you can either set up your account online the same day you start service, or if you're like me & are busy & forgetful, they send out reminders when you are getting low! I can't tell you how happy I am we switched to PW!! You won't be sorry for moving to this company! One less thing for us to worry about. read more

Josh and team are simply the best. Incredibly knowledgeable and reliable service every single time.

Excellent service and customer service. Even offered to fill my 5 gallon BBQ tank I had sitting out so I'd reminder to take next time going into town. So happy can make hamburgers tonight read more

Great company. Amazing service. Just switched from a national company and the difference in customer service, speed and efficiency is night and day read more

Great communication and service. He confirmed delivery day and gave us a time frame of when he would be up here. Double checked that everything was working. Was nice and knew the area read more

The best of the best I could use three pages telling you how great they are , great customer service , great people . they never let you run out of fuel. They keep their word, there are friendly. Their prices are very very competitive, if not the lowest around , they go beyond the call of duty , they have a great app to monitor your use of propane read more

PWC are the best, they have my back, they monitor my tank level remotely, and they make sure I never run out of propane!

Propane West Coast has great customer service and always great pricing. When we need service they come out right away. Very easy to work with and reliable. read more

Propane West Coast really goes above and beyond the other company that I had used. The other place quite possibly may of messed up my gauge on the tank (they were the only one who have been around the tank), as PWC discovered immediately that the part had been turned around backwards and thus not reading. So instead of being charged an arm and a leg for tank disassembly, PWC was right in the area to fix it by simply turning it around. So I asked about the price on propane and PWC gave me a very reasonable figure. Now, I had called my prior propane company prior to this, just one day before. I was only able to leave a message and didn't talk to a person. I wasn't back until 10:00 PM that night, so I was unable to return his voicemail. Very early the next morning I got two more voicemails from prior company. I had business down the street to attend to and didn't get the calls. So I am just getting settled and the prior company came to look at my tank, (without confirming his arrival). After looking at the tank for some time, he was talking about ordering parts, possible extensive holiday delay, schedule the repair, figure out cost, etc. PWC showed up a few minutes later. He discovered the problem immediately and Josh corrected the issue in just minutes. Now I wouldn't have to wait weeks and weeks for an unnecessary and costly repair. I wanted to check the price for the refill, so I called my prior company and eventually they answered. we mentioned costs, adding that she couldn't get ahold of their driver and/otherwise might be a few days for a fill. I asked that she please let me know if she got in touch with the driver, then I'd decide. I didn't receive an answer from her. After some time, I received a call from the PWC driver who gave me a prior good price, said he was in fact, on my street doing another property, so I told him to go ahead and fill my tank, learning that PWC would fill it that day for sure. So by the time I finally was able to speak to my prior company, the owner, (I think), very crotchety and irritable said the driver was already halfway to my house. When I said to forget it, (they are the one's who took too long to get back, when they weren't not answering their phone's), he got all mad. Refused to listen to me and became very quarrelsome. I attempted to explain that I had asked to please not just show up"... Instead, to talk with me first, as I hadn't confirmed anything and they couldn't get ahold of the driver. This was to no avail. They obviously never did talk with the driver or outright lied to me, telling me sometime later that she "just now" talked to him (then she abruptly hung up on me). So if they just talked to him, How is it that he could he be halfway back to my house? After getting lambasted by my previous company, even told I didn't return his calls (in LESS than one day!), I am done. I don't work for them. Or maybe they don't realize that the customers make the decisions on what they want. Propane West Coast on the other hand, Nick was very very nice, as are all the girls at the office who work at PWC, especially I believe the owner, Josh, if I'm not mistaken, who had discovered that my gauge was just a simple fix, which I suspect my prior company may of caused in the first place, (they are the only one's who had been around the tank...may/could/possibly moving it incorrectly), but couldn't take the time to fix it by just turning it opposite with some effort. To sum up, Propane West Coast treated me like I am human, put in some effort, answers the phone, reasonable prices, and a pleasure to deal with. read more

I had a very bad experience with Ferrell gas that endangered my safety when they failed for almost a year, to find a leak. After a heavy rain, when the whole side of my home smelled of propane and the faulty valve was stuck open and could not be closed I decided to find another provider. Ferrell kept charging me for a fill and service calls that did not happen because they said the tank was unserviceable. Propane West did an excellent job of replacing the rusted leaking Ferrell tank with a new tank and system monitoring system so I know how much propane is being used and can be alerted to any leaks. I like dealing with a smaller company because the people you talk to on the phone are often the ones that come out to handle any install or problems. In a world of automated phone tree systems and where it is almost impossible to actually speak to anyone who can actually help you, it is refreshing to call and speak to people at Propane West Coast. read more

I have dealt with many propane companies and Propane West Coast is by far the best ever. They have excellent customer service and never let you run out. All of the other companies I have had left me without heat several times. Josh and Nick are awesome. 20 Stars. read more

Responsive and service oriented. On time and reliable. Competitively priced. What else could you want from your propane supplier? read more

I have no worries about my propane needs with Propane West Coast

Great service from a family run business; Very quick to respond when you are low on propane and good pricing read more

Five stars for sure for these guys. So professional, and so friendly, and so accommodating. We ran flat out of Propane the other day and Nick moved his schedule around to get us in so that we could cook and shower and get up and running again. We live remotely in the country and he was able to fix our repair, do the tank fill up and light all the pilots. And the cherry on top is they have the best price in town ! read more

They monitor system and let me know when low and are prompt to refill and to respond to any questions I've had.

Propane West Coast is the BEST! They are so friendly and willing to accomodate. I appreciate the service they offer. Highly recommend!

The best propane company I've used. the owner is honest and hardworking. The service is stellar for sure!

Great company! We were with another company who let us run out of propane 2 times in the middle of winter. We have never had this issue with Propane West Coast. We are very pleased with their professionalism and attention to detail. We highly recommend Propane West Coast. read more

These guys are the best! Just moved to Mountain Center and had some trouble with Amerigas. Well it was Josh to the rescue! He emptied and moved two 250 gallon tanks. He installed two new tanks and transferred the propane from the old tanks in the new ones. He showed up on time and left the are neat and clean. You can not go wrong with these guys!!! read more

Best and honest service on the hill. I've tried many other companies and Josh is the best.

The Best ! Could not ask for a better company to have ! We Love West Coast Propane. Best thing that happened to me was when I was referred to West Coast Propane. 5 star service, even filled my 5 gallon bottle during snow storm and walked it up to my front door! You are a company who has excellent people working for you and with you to provide Excellent customer service! I am so glad a neighbor referred you to ME! read more

Nice service good prices, fast response. Josh is good guy, he sold me 250 gallons tank for decent price.

These guys have the best pricing and really check everything over. They found some safety issues the needed addressed that the precious companies missed. I own my own tank so it's my choice to stick with these guys!! Give them a call for the best price on propane :) read more

Best price, great service. Called to get a quote they came out the same day to install tank. Great to have App that shows how full tank is. read more

Got a postcard in my mailbox for Propane West Coast and realized it was the same company that my neighbors had been raving about on the Nextdoor app, so I gave them a call. We had nothing but problems with our previous propane company, with missed delivery dates, unreturned phone calls and service requests, and poor customer service. Brandi at Propane West Coast was so lovely and told me someone was in our area and would give me a call back shortly. Josh called very quickly, we explained our situation to him, and we were very grateful he was able to bring us a new tank that very day. He and Nick were extremely professional, experienced, and even helped us set up their app on our phones to monitor our propane usage and amount in our tank. I highly recommend Propane West Coast. Experienced owners and employees and the best local customer service. read more

Quick and reliable. Excellent customer service. Fair price for this time of year. Will call again when we need more propane.

I've probably written less than five reviews in total on yelp. Propane West Coast deserves the heads up! Not only are they prompt and priced fairly they came and helped a neighbor of mine. Anytime I refer someone to a friend I worry that the service won't be up to pNk and his crew were very helpful and timely and stop by to fill my tank while they were here. What more could you ask? Pick up the phone and schedule you next propane delivery from these guys! Rick olds read more