My fiancé began his ring search knowing almost nothing about diamonds but was willing to explore…read moreand learn. He visited several jewelers across OC, from large retailers to family owned stores and even some that were recommended by other friends/family but none compared to the genuine care and honest customer service he received from Kathy and Jenny here! I came with my fiancé on his first visit here to get sized and choose some shapes that I preferred. Kathy patiently walked us through sizing and explored different shapes with zero pressure and so much patience. We loved how relatable she was and how natural and genuine our convos went! When he returned on his own, Jenny took her time to educate him fully and showcased her expertise (being in the business for 30+ years) and made sure he truly understood every detail, not just the 4 C's, but things other stores never even mentioned so he could feel confident making such an important decision. They actually encouraged him to even take his time and check out other places to make sure he was confident in his decision. This kind of customer care made all the difference! I didn't see the ring until the proposal, and it was absolutely perfect! But what makes it even more meaningful is knowing how much thought, care, and intention went into choosing it and how much of that came from the guidance he received there. I really can't thank both Jenny and Kathy enough for making his experience so smooth and seamless! If you're starting your ring journey and feel overwhelmed, go to South Coast Jewelers. They don't just sell you a ring, they make you feel confident, excited, and taken care of which makes this kind of experience so much more priceless.

My boyfriend initially went in on his own to look for engagement rings, and unfortunately, the…read moreexperience was not welcoming at all. He felt judged right away, as if they didn't really want him as a customer. He was genuinely interested in finding a ring and doing business with a local jeweler, but it felt like he was underestimated from the start, which was disappointing. What made it more upsetting was that this is an Asian-owned establishment, yet the environment felt very judgmental and uninviting. During that first visit, they offered to email him the paperwork with ring details and sizing information--but we never received anything. At that point, we were still actively shopping around. When I later went back with him, the staff seemed slightly friendlier once I was there (I'm Asian), but the overall vibe was still the same--very cold and not particularly interested in helping us or earning our business. Again, we asked for follow-up emails, including the GIA paperwork and details we discussed in person, and once again, nothing was ever sent. In the end, we decided to skip this jeweler altogether and take our business elsewhere. Honestly, I'm glad we did. A big purchase like an engagement ring should feel exciting and welcoming, and unfortunately, that just wasn't the experience here

Marie VNB was very knowledgeable and helpful personal. Very nice lady, best service and very…read moreaccommodating of our needs! I will definitely recommend her to my family and friends !!

We went in to buy a wedding band that would match my engagement ring. Dee Dee was very informative…read moreand customer friendly. I asked her for a specific style and she found exactly what I was looking for. I am very thankful for her expertise.

I reached out on Yelp asking multiple jewelers about medium thick chains for memorial necklaces…read moresince we want something durable. Guy from Jeweler's Touch stood out in his quick responses and helpfulness. When we arrived that evening to speak to someone, Brandon was amazing. He was friendly, super patient, and explained everything. He understood how difficult it was to look for rose gold chains, especially when thicker too. I was super indecisive and he gave me all the time in the world to look through their gold book which had all kinds of designs and thickness scaled to life size so I could place my pendant on it to imagine how it would look. He also brought out samples of chain types as I picked out ones to see if I'd like the look in person. He ended up finding an estate gold chain that looked absolutely perfect for my husband's pendant in shine and style. We tried it for a few days (they give you 30 days hassle-free) and my husband knew it wasn't the right length of style for his personal preference and our tuggy toddlers within one day. It was gorgeous and I wished it worked out, but maybe not for us. We came back a few days later after Christmas Eve and Brandon helped me out again with the return and gave me suggestions for the length of my husband's necklace based on preference. I saw people coming in and out during the two times I went and I see why. These people are amazing, patient, knowledgeable, super friendly and not pushy at all. They want to help make happy customers who are looking for that perfect jewelry. Although we are still on the search for the "perfect" chain for each of us (we are not major jewelry people but need this to be just right for us in every way), I appreciate the help that Jeweler's Touch gave and would recommend them for anyone looking for a custom piece or specific jewelry services.

I brought my engagement ring in to get fixed and they were great! Monique was so helpful and the…read moreturn around time was so fast! I picked up my ring and it was perfect and SO SHINY!!!! thank you guys!

Quality, customer service, perfection, reasonable pricing. I…read morehighly recommend this location for anyone looking for their engagement ring. The process was great and they helped direct me to what ended up being the perfect ring. Everyone has different tastes, and they can accommodate any style preference to find your perfect ring. The customer service was incredible. Matt was great help in my initial direction, and Jasmine was the absolute best in helping me narrow down my final pick, meeting my custom requests, and helping with a very crutial expedite. I will gladly return to them for our wedding bands, as well as some other jewelry needs. Jasmine was also very helpful with a quick resize the day after I proposed. She's an absolute life saver. Thank you again to Jasmine and Matt!

I want to give a special thank you to Hoang Pham for his incredible service. He was able to resize…read moremy wedding rings within minutes, which truly exceeded my expectations. I have a Veragio set with intricate details, and he expanded them without affecting the beauty or craftsmanship of the rings at all. Every visit to this store is a great experience, and the quality of service is consistently outstanding. Highly recommend!

Tina's customer service was top-tier. She kept us looped in at every step of the custom design…read moreprocess, including thoughtfully integrating my mom's ring into my fiancée's engagement ring. Her attention to detail really stood out, especially when she recommended the perfect jewel size to match the design and make everything look balanced and intentional. You can tell Tina genuinely loves what she does, and it shows in the craftsmanship. The result was a ring my fiancée is absolutely obsessed with--she's said our engagement was more than she ever could've dreamed, and people (friends and even strangers) constantly comment on how stunning the ring is.

I got my white gold jewelry rhodium plated here. Price was super reasonable compared to other…read moreplaces where I had gotten quotes, and it was done super efficiently and beautifully. I'm definitely coming back whenever I need to do it again, and if I have any pieces that I'm interested in.

Everyone is friendly,helpful, With Good deals and…read morediscounts. Affordable payment options , I am a very satisfied customer Thank you Teresa's Jewelers Rosa Diaz

Great service. Love the jewelry and the prices. They carry unique pieces and this is one of the…read morereasons I shop at this store. Thank you for the beautiful jewelry and wonderful service

My dream ring was made here!…read more My fiancé and I had the pleasure of designing our engagement ring and wedding bands with Liberty Diamonds, and the entire experience exceeded our expectations. Everyone we worked with--Troy, Cristina, and Jack--was incredibly knowledgeable, passionate, and genuinely invested in helping us create our dream rings. They made the process feel easy/less daunting by guiding us through every step of the way and never once pressuring us, but always educating us on diamonds and etc. With their support, we picked out literally the most perfect stone and our design sketches came to life! I couldn't be happier with the final result--I catch myself admiring my ring every chance I get! They have become my go-to jeweler. Communication is always clear, their lead times are excellent, and they are an absolute pleasure to work with from start to finish. I also love that they offer complimentary diamond cleanings, which is such a nice added touch. I highly recommend Liberty Diamonds to anyone looking for engagement rings, wedding bands, or a jeweler they can trust!

Everyone at Liberty Diamonds has been so kind and wonderful to work with. Thank you to Nikol,…read moreChristina, and Troy for helping my fiancé and me with my engagement ring and both of our wedding bands. We truly couldn't be happier with the entire process or with how beautiful our rings turned out. The experience was so special and will always be a meaningful memory for us. We've already recommended Liberty to several friends who are starting their ring shopping, and we'll continue to do so. Thank you again for making this such a memorable and joyful part of our engagement!

Good service in Irvine location They are profesional & they…read morehelp you Excellent customer service

I can't even believe this is what my ring is supposed to look like? For Mother's Day I asked my…read morehusband to fix my engagement ring and I yelped , set up appointment. Can't say how happy and loved I feel for wearing for my ring again. I'm having my own photoshoot with how beautiful it looks. Thank you

I can't recommend this jeweler enough, my daughter and son in law purchased their rings there and I…read morejust received my new wedding ring. Armida is the Manager who helped me. She is so talented and knowledgeable. This place is buzzing and full of life every time I'm in there

Exceptional service from start to finish! The entire experience was wonderful. Andres was…read moreincredibly patient, kind, and took the time to answer all of our questions without ever making us feel rushed or pressured. Andres truly took care of us and made the process easy and enjoyable. Andres' professionalism, attention to detail, and genuine care for their customers really stood out. We left feeling confident in our purchase and grateful for the outstanding service. Highly recommend to anyone looking for a jeweler they can trust! It's a no brainer that he will continue to be our Jeweler for future purchases! Thank you Andres!

Amazing place where I have bought my jewelry for years…read more Absolutely amazing experience! The jewelry here is stunning, high-quality, and beautifully crafted. The staff was incredibly kind, patient, and knowledgeable, making the entire experience feel special and stress-free. They truly take the time to help you find the perfect piece without any pressure. I couldn't be happier with my purchase and will definitely be returning. Highly recommend this jewelry store to anyone looking for something elegant and meaningful! Gema is the best Come here for all your jewelry needs

I would highly recommend downtown jewelry and loan they have great selection and jewelry for a…read moregreat price . The customer service is great !, they're friendly, and very helpful whether you're buying or getting a loan they will give you the maximum for a loan.