I am absolutely thrilled to share my extraordinary experience with Proper Plumbing and their exceptional technician, Scott. Calling his service "above and beyond" is almost an understatement--it's rare to encounter such genuine dedication and professionalism in any industry today. From the initial consultation to the completion of the job, every interaction with Scott was a testament to his profound expertise and commitment to excellence. His approach was not just about fixing the problem; it was about ensuring that I, as a customer, felt valued and understood. He consistently demonstrated an impressive depth of knowledge, explaining every step with clarity and patience, which truly eased any initial concerns I had. Not only was the service top-tier, but the pricing was also incredibly fair for the quality and thoroughness of work provided. Scott's transparency and integrity shone through, making it clear that Proper Plumbing values not just business, but building genuine relationships with their clients. I felt more like a close friend than a mere customer--a rare quality that speaks volumes about their ethos and professionalism. Scott's responsiveness was impeccable, always just a call or a message away. In fact, he generously offered to return to address my follow-up questions and explain the intricacies of plumbing in terms I could easily grasp. This level of service demonstrates how important it is for Proper Plumbing to empower their clients with knowledge, not just quick fixes. In conclusion, I cannot recommend Proper Plumbing enough to anyone seeking reliable, high-quality plumbing services. Choosing them was undoubtedly the best decision I made, and I am grateful for the peace of mind that comes with knowing I have found a plumbing partner I can trust implicitly. Thank you, Scott, and the entire Proper Plumbing team, for redefining customer service and setting a new standard for excellence! read more

wow this company is one of a kind!!! outstanding service on all ends from when i made my appointment over the phone to when the job was done. i had a very high water bill and had a few plumbers out to investigate the problem but none of them could find it and they where rushing me to re pipe all the copper in the house. I called Proper Plumbing and they said they could be there that same day(i called at 1pm on a week day) Scott showed up on time,was very professional and polite, he told me he had to do some investigating to figure it out i left him alone and about 35 minutes later he came to me a said he had found the leak! i did have a slab leak but i did not need a whole house re pipe, he re routed the hot water line for our kitchen, had the water on and job done by 7pm. i was very satisfied with this company, very clean work and job site left my house cleaner then when he got there. i will recommend them to everyone i know. read more

Clint and the supervisor at the office worked with me to provide me with the information I needed to make the best choice for myself of different service options. I had a kitchen sink that clogged up fairly regularly and had to be snaked to unclog. The options ranged from simply snaking and unclogging to more aggressive unclogging to remove more sludge etc. to full correcting the problem and removing old cast iron pipes. The prices, pros and cons were fully disclosed. I was able to confidently make the right choice for me. The work was completed efficiently and with a superior attention to quality by Clint. I will be calling Proper Plumbing for any and all future plumbing needs. It's rare to meet people with such a positive attitude towards their work. read more

An unmarked sewer line was struck on one of our job sites and required repairs immediately. Proper Plumbing was able to meet our two major concerns, time and cost. Proper Plumbing was able to complete the sewer line repair in half the time for half the cost of other plumbing contractors we had contacted. There were a lot of unknown factors during this repair and they were able to adapt quickly when faced with difficulties. They also worked very well with our safety requirements and our safety representatives never had any concerns when observing their activity. I would highly recommend Proper Plumbing if you're looking any type of plumbing scope of work. read more

I woke up to a cold shower and called several plumbing companies for a quote. All companies except Proper Plumbing tried to sell me extras rather than just replacing the hot water tank. They said the extras were needed to get me up to code. "BS". Proper plumbing gave me a quote over the phone which was the most competitive price that I received. They were at my house within 30 mins. job was completed in about 30 mins and at the price quoted over the phone. Scott was the installer, very professional and courteous and a very nice man. I have a plumber that I can trust to do a great job and not get over charged. Reggie S. read more

Scott from Pro Plumbers came out and he was great. Very friendly and extremely honest. He listened to me about issue and what we had done previously. He went to work and found that it was our shower doors causing the problem. It cost us nothing from Pro Plumber. I just can't say enough about him being completely honest and not trying to sell us something we don't need. I highly recommend them and if I have any other plumbing issues, they will be the first one I call. read more

Scott did a great job in diagnosing our problem (tankless water heater in a newer build that went cold 5 minutes into a shower). and fixed a number of issues. We'd had a number of folks out, none of who tested anything, just wanted to replace (from most expensive to least). Scott replaced the least expensive repairs (that were faulty) first and remedied our issue. Great customer service, reasonable prices, high quality repairs. Highly recommend! read more

Scott and the professional gentlemen in his employ are the best Plumbers I have ever met. I had a complex and stressful project develop with my septic system. Scott and his team worked tirelessly to restore my house septic system overcoming many unexpected issues along the way. The work was done to a very high quality and Scott was a pleasure to talk to and work with. His jobs are done the right way and done in good value. read more

WOW! What an amazing company! my water heater busted and Scott came out and did an excellent job replacing it. Due to water damage, he had to do a temporary' set up and will come back to place it once it's ready. Very professional, knowledgeable, and clean. Very affordable as well! He kept me updated through the whole process. This will be my go to plumber from here on! read more

Proper Plumbing is the ONLY company we trust for our home and our business. We have used them at our home multiple times and at our place of business, Scott is extremely knowledgeable and their prices are fair! They are reliable and I will never call a different company. We recommend Proper plumbing for all your plumbing needs! read more

Proper Plumbing took good care of us! They guarantee their work and follow through. Big thanks to Scott for all your hard work and efforts to get our job done well and in a timely manner. We'll definitely recommend you to our East County friends. read more

Had a blockage in the main sewage line on a Sunday. Proper Plumbing called me back on Monday morning and made it up to Julian in the afternoon and cleaned the line out with no issues. Great communication and work well done. read more

This dudes is using his social media page @properformerplumming to spew bigoted comments about people of color. Edit: lol, after this comment he deleted every post from the last 4 years read more