I've taken two cooking classes here both with Chef Gabriella. She is awesome. A classically trained…read morechef who knows what she's doing. The first cooking class was Latin steak night where we made steak with chimichurri and gelato for dessert. The second cooking class was crabcake with steak and garlic aïoli with oven roasted asparagus and chocolate lava cake. It was such a delicious meal. And she is a fantastic instructor. I've signed up for my third class and can hardly wait. As for the store itself, the staff are really nice. I've purchased a number of items here. If you take a cooking class you also get 10% off in the store which I took advantage of. They have a beautiful selection of just about everything you would ever need for your kitchen and serving goods. What's not to like about that?

My friend and I took a New England Coastal Classics cooking class. The website said we would be…read moremaking: Classic Connecticut Style Lobster Roll Butter Lettuce Salad with Radishes, Cucumbers & herbs Buttermilk-Herb Dressing Sea Salt and Vinegar Smashed Potatoes Crustless Blueberry Pie Homemade Brioche Roll Raspberry Lime Rickey I was so excited to prep and cook all of these items! The room for the class isn't very big. The class consisted of 3 tables of 8. Twenty-four people per class is too big. It felt too cozy. I've taken a Sur La Table class before but it's been awhile. I remember it being more hands-on. In this class, we barely did anything. The lobster was cooked and cut for us. We cut some herbs and mixed the dressing. Not very exciting. The potatoes were pre-cooked and one person from each table got to smash them. We were given all the ingredients for the pie and we threw it all together and into a pan. The dough for the roll was premade for us. We each took a piece and rolled it into the shape of a roll. The Rickey was made for us. I wouldn't take another class.

Often unresponsive, very limited business hours, long delays in getting products. Most troubling…read morewas that at least one person was frankly rude

Amanda Verna at Builders Plumbing & Heating Supply responded promptly, assisting me in finding a…read morepart source. She contacted the manufacturer and forwarded their number to receive the part under their warranty provisions. Great customer service makes customers for life! Great customer service! David Williams

Decade long customer, literally have spent tens of thousands with this local business. Had a model…read morenumber for two replacement bathroom sinks, decision made, and went into store to see if the specific item was in stock. Asked an employee who was wasn't occupied to explain that was my question. VERY rude woman pointed to a sign about appointment only, and next appointment was end of March. Tried to explain I wanted to buy an item from their stock. Rude woman again said couldn't do it but had to schedule. Eight weeks away. Ok then, took my stock # to Lowe's, who were very friendly, and bought my two Koehler sinks there at 40% lower price. I'm tired that crappy, rude customer service gets blamed on staffing COVID issues. Done spending my money here.

We've used Ferguson consultants for our kitchen remodel (all appliances) and for our master bath…read moreremodel (shower heads & sink faucets). Each time they came through for us with great suggestions and insight for the remodel process. You have to make an appointment but once you're there they will spend as much time as you need. We were with Sarah for almost 2 hours today for the bathroom. Their showroom is great so you can compare the various brands. The consultant can put your selections into the build.com website and then you can go home and make your final decisions. Or you can let them place the order. I gave 4 stars because they only have two consultants at the Ann Arbor location so it's a week or more for an appointment. Aside from that I highly recommend Ferguson.

Bottom line: I do not recommend KSI and do not plan to hire them ever again. Read on for more…read moredetails. The design process was relatively easy - I sent the designer photographs of the bathroom, dimensions that I provided, and a Pinterest inspo page that I created to reflect our design taste. From these, she created a project proposal with estimate. My husband and I appreciated the level of service early in the process compared to other companies we contacted, felt comfortable with our quote, and decided to move forward with KSI. After this, there was a brief visit to our home by the designer and contractor to confirm measurements. A visit to the KSI showroom finalized our cabinetry, flooring, and counter selections. You will not be able to buy lighting or plumping fixtures from KSI and you will be sent elsewhere. If you want a high level of service with your designer, that will not happen with KSI - They do not accompany you on these trips or provide input. The designer was responsive throughout the process, but I do feel like she was overly busy sometimes and I did feel like her attention to detail was sometimes lacking. While the design process was relatively easy - Maybe a 3 star process - The actual renovation was 1 star and absolutely the reason that we will never use KSI again. The project was originally estimated to take 3-4 weeks... Actual time: 2.5 months. The workers consistently showed up late in the day - mostly after 4pm - if at all, and made it clear that we were their last priority. When confronted about the delays, which were absolutely due to short work hours and no show days, the contractor became defensive and extremely difficult to communicate with thereafter with long stretches of no responses to questions and ludicrous excuses. It was extremely distressing because other work that was being done on our home needed to be delayed multiple times, while we waited for the bathroom to be finished. We had to have some return visits for very subpar work, mostly related to improper wall preparation and painting, but overall, the workmanship was fine. Even after the work has been done almost a month, we are still waiting for the designer to make her final visit where final billing will be given. She says that the delay is because they are waiting on a gift basket. Really?! This must be some gift basket! I cannot wait to be truly done with KSI. This was a trial run for other projects we want done, including large projects of kitchen and master bathroom remodel, and I would love to say that KSI will miss our business but I am not sure that they even care or will notice.

We had bathroom vanities and cabinets installed. The installer they recommended was difficult to…read morework with. Some parts weren't ordered or were ordered incorrectly. When everything was installed it still took me several days of work to get it to look right. We went with a different company for our kitchen remodel. They did a much better job and everything met our expectations when they were finished. I do not recommend KSI, nor will I hire them again.

Beautiful job in reasonable price professional work I recommended family and friends to see him…read morefirst

Primo Granite installed 2-bathroom countertops in our home. The job was very professionally done,…read moreand the product is beautiful. The quartz countertops make our bathroom look like new. Thanks Luca, Primo, and Mike. I would definitely recommend them to anyone.

Amazing selection, with actual designers who are helping you in the showroom. We were searching for…read moreQUALITY which we got!

Buyers be aware of this place. I went there to buy countertops for a project. I in fact interview…read morefour different places before returning to this business. I found a countertop and asked questions about veining because the countertops that I picked out had veins. First off the guy came to measure the countertops and they were cut two short and they gave us a hard time about that and then to tell me that I could have my contractor fill in the holes. Second I decided to use the countertops as back splashes and again asked the question about the veins matching. They told me they would match. Not the case at all. When they came to install for a second time the veins do not match the backsplashes after I was told they would. They claimed they never said this which is not true and told me that I had buyers remorse. For a $10,000 job they are doing sloppy work and do not care about the customers. I had asked about a discount because now I have to live with ugly countertops that do not match and will only receive a 5% discount which is nothing. The owner does not care about his customers and only cares about his money. Buyers beware of this place. Also when you walk into the shop the staff look miserable as they never have smiles on their faces, it's like they can't be bothered to get up to help you. Buyers beware of this place.

I bought some glass juice bottles here. I got home and discovered one had a huge long crack as I…read morewas rinsing them to add juice. I took the one back to the store (the others had juice), asked if I could just swap out the one bottle because the others had juice in them now. Nope, wont do that, asked if I could buy a whole other set and get discounted for the value of the single bottle? Nope, they wouldn't do that. The girl called for a manager. A guy named Cedric came and refused to help. In fact, he had a HUGE chip on his shoulder over the situation, in spite of the fact that I brought the packaging with it with the barcode and he could have easily got another sale out of it. I went back a few weeks later and the same manager was staring at me like I was a shoplifter or something. It was awful. I absolutely won't be back, but that's probably how they want it. I was treated how you would treat someone who you wanted to know you didn't want them back. I didn't have my receipt (I had the card I paid with, which they wouldn't look up, even though I literally returned an item like a decade ago, and thats EXACTLY how they looked up my purchase). I found the receipt once I got home, but didn't bother going back. It literally wasn't worth the gas at that point to make a second trip. Their prices are ludicrous too. You think, oh prices are going up because the cost to ship is going up, but they've literally retagged items that were already in the store with higher prices. Very slimy vibe.

A more budget friendly option for some furniture, decor, seasonal items, and more "home goods". The…read moredisclaimer with my review is that I had a short timeframe to check this store out for my first time. I will have to return again when I have more time to browse. I was curious if they had couches here, as I'm currently shopping around for a large comfy sectional. This isn't the store for that, but they do have a few smaller couches. I was most drawn to their collection of large area rugs at decent prices and floor length mirrors. Keeping this place in my back pocket for those items. That being said, I can still find lower priced rugs and mirrors elsewhere online. The rest of the store feels a little cluttered and chaotic. There are overhead signs to guide you which is helpful, but it felt a bit like you'd have to hunt for items on shelves as everything was packed close together. This could be fun though when you have more time and want to search for the perfect piece! I don't get the impression that this would be my go to or one stop shop if I had specific home goods I wanted or needed, but an option for browsing and being surprised by something fun.

Last time I wrote a review for here I was not a homeowner. Now I've been one for over 12 years and…read moreI've been here many times over for goodies for my yard, gifts, treats for myself, etc, and it's become one of my favorite places in town so I figured I should finally give them good update! No matter the time of year I love visiting Downtown Home & Garden. My previous review stated, "I love any store where I can get tulip bulbs, a new bird house, a winter hat shaped like a Christmas tree, a new cookie sheet and a loaf of Zingerman's bread" and all that still rings true. But these days I also add national parks merch, gear for my dogs, holiday decor, kitchen gadgets and cookbooks and, perhaps most exciting for a Polish broad like myself, a variety of Polish pottery pieces. In the spring and summer months I can be found perusing peony bulbs for my garden, hummingbird feeders, bird seed and squirrel proof bird feeders, planters, plants/starters for my veggie garden, pest control and fertilizers, plus a variety of lawn decor and sculpture pieces, etc. Some things can be kind of pricey but you truly get what you pay for. Even after years out in the elements everything I've bought for my yard here is still in amazing condition, my plants from here always yield the most delicious fruits and veggies, and the little birdies are so happy with the snacks we provide them from their bins.

Interesting store that is probably really good if you're a suburban homeowner. For me, I liked…read morethat I was able to make friends with a cat that works there, got some cute socks and slippers for the Chief of Staff, a postcard (the only store in town where they knew what a postcard is), and a pretty ceramic bowl that my cats broke the minute it got home.