We valued Mike's expertise as we consider our kitchen remodel. He's experienced, approachable, and…read moreconsistently offers valuable advice!

DreamMaker originally did a nice job in gutting out my old bathroom in my bedroom and remodeling it…read morecompletely. Problems started when I had a leak at the base of my shower on the side with the shower arm and controls. The leak went into the basement and through the wall which caused massive damage to my brand new closet system in my walk in closet and the floor in there on the other side of the wall from the shower. I was left with over $5,000 in damages. I couldn't file an insurance claim really. I have renters that share my home with me and I had to evict a renter for severe damage to my basement and the basement bedroom he was living in. Due to the amount of damage we had to split it into 4 claims. So they told me if I filed another claim, I wouldn't be able to file anymore for 7 years. DreamMaker did agree to fix the problems but they told me it would take a few months because there was a back log on acquiring materials. They came out and caulked the area where the leak was because I had company coming and I needed the shower operational. It was my understanding that the temporary fix was good until they were able to repair it permanently. I was fine with that. A few months went by and there was no follow up from them at all. I sent an e-mail and 3 days went by so I contacted a lawyer to send them my intent to go to court. When I called for their fax number and the employee at DreamMaker realized what I was doing, they suddenly became very responsive. However, I had another representative call and say to me, we did everything we said we were going to do on the appropriate time schedule. You weren't supposed to be using the shower anyway. I felt like they were victim blaming and shaming me. If they somehow thought that would win my business again, then I don't know what the hell they were thinking. So the bathroom originally looked nice, but they're working on it right now and they tore out the shower and the tile floor they just put in. I know mistakes happen, but given the leak, the victim blaming and shaming, the lack of follow up, and their lack of concern for how much I pad out in damages, I cannot recommend them to anyone.

I've taken two cooking classes here both with Chef Gabriella. She is awesome. A classically trained…read morechef who knows what she's doing. The first cooking class was Latin steak night where we made steak with chimichurri and gelato for dessert. The second cooking class was crabcake with steak and garlic aïoli with oven roasted asparagus and chocolate lava cake. It was such a delicious meal. And she is a fantastic instructor. I've signed up for my third class and can hardly wait. As for the store itself, the staff are really nice. I've purchased a number of items here. If you take a cooking class you also get 10% off in the store which I took advantage of. They have a beautiful selection of just about everything you would ever need for your kitchen and serving goods. What's not to like about that?

A girlfriend of mine had talked about doing a cooking class up in Ann Arbor and a couple of us had…read moreto join! We were welcomed by the staff and invited to shop around while they prepared the kitchen area for us. We walked around in the shop area that offered many different cooking essentials and nice luxurious items too. They had flavored water for all who shopped and looked to be an espresso machine that was an option for us to try, but wasn't working at the time. We started the class and Chef Gabbi was a delight. She took to time to explain everything to us and even some great tips we can try for other dishes. She was quite amazing and kind. When we were done cooking we all had to stand to eat, but the food we all had prepared was amazing. I highly recommend getting your friend together and taking a class

Often unresponsive, very limited business hours, long delays in getting products. Most troubling…read morewas that at least one person was frankly rude

Amanda Verna at Builders Plumbing & Heating Supply responded promptly, assisting me in finding a…read morepart source. She contacted the manufacturer and forwarded their number to receive the part under their warranty provisions. Great customer service makes customers for life! Great customer service! David Williams

Decade long customer, literally have spent tens of thousands with this local business. Had a model…read morenumber for two replacement bathroom sinks, decision made, and went into store to see if the specific item was in stock. Asked an employee who was wasn't occupied to explain that was my question. VERY rude woman pointed to a sign about appointment only, and next appointment was end of March. Tried to explain I wanted to buy an item from their stock. Rude woman again said couldn't do it but had to schedule. Eight weeks away. Ok then, took my stock # to Lowe's, who were very friendly, and bought my two Koehler sinks there at 40% lower price. I'm tired that crappy, rude customer service gets blamed on staffing COVID issues. Done spending my money here.

We've used Ferguson consultants for our kitchen remodel (all appliances) and for our master bath…read moreremodel (shower heads & sink faucets). Each time they came through for us with great suggestions and insight for the remodel process. You have to make an appointment but once you're there they will spend as much time as you need. We were with Sarah for almost 2 hours today for the bathroom. Their showroom is great so you can compare the various brands. The consultant can put your selections into the build.com website and then you can go home and make your final decisions. Or you can let them place the order. I gave 4 stars because they only have two consultants at the Ann Arbor location so it's a week or more for an appointment. Aside from that I highly recommend Ferguson.

Bottom line: I do not recommend KSI and do not plan to hire them ever again. Read on for more…read moredetails. The design process was relatively easy - I sent the designer photographs of the bathroom, dimensions that I provided, and a Pinterest inspo page that I created to reflect our design taste. From these, she created a project proposal with estimate. My husband and I appreciated the level of service early in the process compared to other companies we contacted, felt comfortable with our quote, and decided to move forward with KSI. After this, there was a brief visit to our home by the designer and contractor to confirm measurements. A visit to the KSI showroom finalized our cabinetry, flooring, and counter selections. You will not be able to buy lighting or plumping fixtures from KSI and you will be sent elsewhere. If you want a high level of service with your designer, that will not happen with KSI - They do not accompany you on these trips or provide input. The designer was responsive throughout the process, but I do feel like she was overly busy sometimes and I did feel like her attention to detail was sometimes lacking. While the design process was relatively easy - Maybe a 3 star process - The actual renovation was 1 star and absolutely the reason that we will never use KSI again. The project was originally estimated to take 3-4 weeks... Actual time: 2.5 months. The workers consistently showed up late in the day - mostly after 4pm - if at all, and made it clear that we were their last priority. When confronted about the delays, which were absolutely due to short work hours and no show days, the contractor became defensive and extremely difficult to communicate with thereafter with long stretches of no responses to questions and ludicrous excuses. It was extremely distressing because other work that was being done on our home needed to be delayed multiple times, while we waited for the bathroom to be finished. We had to have some return visits for very subpar work, mostly related to improper wall preparation and painting, but overall, the workmanship was fine. Even after the work has been done almost a month, we are still waiting for the designer to make her final visit where final billing will be given. She says that the delay is because they are waiting on a gift basket. Really?! This must be some gift basket! I cannot wait to be truly done with KSI. This was a trial run for other projects we want done, including large projects of kitchen and master bathroom remodel, and I would love to say that KSI will miss our business but I am not sure that they even care or will notice.

We had bathroom vanities and cabinets installed. The installer they recommended was difficult to…read morework with. Some parts weren't ordered or were ordered incorrectly. When everything was installed it still took me several days of work to get it to look right. We went with a different company for our kitchen remodel. They did a much better job and everything met our expectations when they were finished. I do not recommend KSI, nor will I hire them again.

Beautiful job in reasonable price professional work I recommended family and friends to see him…read morefirst

Primo Granite installed 2-bathroom countertops in our home. The job was very professionally done,…read moreand the product is beautiful. The quartz countertops make our bathroom look like new. Thanks Luca, Primo, and Mike. I would definitely recommend them to anyone.

Amazing selection, with actual designers who are helping you in the showroom. We were searching for…read moreQUALITY which we got!

Buyers be aware of this place. I went there to buy countertops for a project. I in fact interview…read morefour different places before returning to this business. I found a countertop and asked questions about veining because the countertops that I picked out had veins. First off the guy came to measure the countertops and they were cut two short and they gave us a hard time about that and then to tell me that I could have my contractor fill in the holes. Second I decided to use the countertops as back splashes and again asked the question about the veins matching. They told me they would match. Not the case at all. When they came to install for a second time the veins do not match the backsplashes after I was told they would. They claimed they never said this which is not true and told me that I had buyers remorse. For a $10,000 job they are doing sloppy work and do not care about the customers. I had asked about a discount because now I have to live with ugly countertops that do not match and will only receive a 5% discount which is nothing. The owner does not care about his customers and only cares about his money. Buyers beware of this place. Also when you walk into the shop the staff look miserable as they never have smiles on their faces, it's like they can't be bothered to get up to help you. Buyers beware of this place.

A more budget friendly option for some furniture, decor, seasonal items, and more "home goods". The…read moredisclaimer with my review is that I had a short timeframe to check this store out for my first time. I will have to return again when I have more time to browse. I was curious if they had couches here, as I'm currently shopping around for a large comfy sectional. This isn't the store for that, but they do have a few smaller couches. I was most drawn to their collection of large area rugs at decent prices and floor length mirrors. Keeping this place in my back pocket for those items. That being said, I can still find lower priced rugs and mirrors elsewhere online. The rest of the store feels a little cluttered and chaotic. There are overhead signs to guide you which is helpful, but it felt a bit like you'd have to hunt for items on shelves as everything was packed close together. This could be fun though when you have more time and want to search for the perfect piece! I don't get the impression that this would be my go to or one stop shop if I had specific home goods I wanted or needed, but an option for browsing and being surprised by something fun.

Great place to browse. It's one of my favorite location, I could spend hours in this store. One of…read morethe well stocked store in my neighborhood with seasonal items. The store was neatly organized and kept clean. I always find diverse selection here. I have bought multiple planters here last summer and got lot of compliments for those.

Last time I wrote a review for here I was not a homeowner. Now I've been one for over 12 years and…read moreI've been here many times over for goodies for my yard, gifts, treats for myself, etc, and it's become one of my favorite places in town so I figured I should finally give them good update! No matter the time of year I love visiting Downtown Home & Garden. My previous review stated, "I love any store where I can get tulip bulbs, a new bird house, a winter hat shaped like a Christmas tree, a new cookie sheet and a loaf of Zingerman's bread" and all that still rings true. But these days I also add national parks merch, gear for my dogs, holiday decor, kitchen gadgets and cookbooks and, perhaps most exciting for a Polish broad like myself, a variety of Polish pottery pieces. In the spring and summer months I can be found perusing peony bulbs for my garden, hummingbird feeders, bird seed and squirrel proof bird feeders, planters, plants/starters for my veggie garden, pest control and fertilizers, plus a variety of lawn decor and sculpture pieces, etc. Some things can be kind of pricey but you truly get what you pay for. Even after years out in the elements everything I've bought for my yard here is still in amazing condition, my plants from here always yield the most delicious fruits and veggies, and the little birdies are so happy with the snacks we provide them from their bins.

Interesting store that is probably really good if you're a suburban homeowner. For me, I liked…read morethat I was able to make friends with a cat that works there, got some cute socks and slippers for the Chief of Staff, a postcard (the only store in town where they knew what a postcard is), and a pretty ceramic bowl that my cats broke the minute it got home.

I would also be happy to provide a copy of the police report investigating Meadowlark for fraud,…read morethe State of Michigan LARA report which resulted in them paying a fine, and the DTE report finding that there are multiple hollow external walls in my house and that only one room in my entire house was properly insulated. Have fun trying to fire them for cause and getting sued by them when you do.

1) Start date May 14, scheduled end date July 27 (74 days). Date they asked for final payment was…read more10/25/18 (164 days). So 90 days late, 222% beyond time budgeted. Minus 1 star for taking all damn Summer and part of the Fall. 2) Initial demo of bathroom tile on second floor shook loose a connection in the copper piping in the floor, flooding first floor and basement. Took months to get everything cleaned-up to near-original condition, required constant hounding to get their attention. Minus 1/2 star for the poor attention to a problem they created. 3) They asked for a progress payment when only 1 milestone associated with the payment was finished, a walk-through with a subcontractor. Minus 1/2 star for requesting money for nothing. 4) Remodel included repair to water-damaged ceiling in laundry room. The work was not on the original schedule, kept asking when the work would be done, they responded with, "What work?". Had to break out the contract and quote them back their scope-of-work. The project manager's response? "Wow, I didn't realize that, sorry". Paraphrasing. Minus 1/2 star for Read Your Own Damn Contract. 5) Had a gas fireplace insert installed. Three times. Installed before the wall behind was insulated and finished so it was removed for that, then re-framed and re-installed in the wrong place, had to be re-re-framed and re-re-installed. Minus 1/2 star making something simple so complicated. 6) Had portable storage pod in driveway. Had some landscaping scheduled for after the original finish date which required the pod to be gone. Project manager "guaranteed" work would be done before landscapers started, which wasn't true. Had to schlub everything back into the house where it sat piled-up and in-the-way for a month, then had to get another pod and put it all back. Minus 1/2 star for that bogus guarantee. 7) When the project was almost 60 days overdue, it took a negative post on their Facebook page to get some additional resources and oversite from the owners. Minus 1/2 star for making me complain. 8) We kept having morning meetings, sometimes changes were discussed. I'd come home to find work was done without the changes. We kept having meeting, I kept bringing up the same issues, time and time again. Minus 1/2 star for not taking notes. 9) It's the 4th of July, were on vacation in Chicago, our neighbors call and say there are 2 unmarked cargo vans at our house - is everything OK?. I call the project manager, who says there are no workers at the house, so I call the police and start scrambling - what is the best way to ruin our vacation so I can get back home fast? But - Oops! It's some painters, they're in the house, false alarm. Minus 1/2 star. 10) Had a hardwood floor put into an office space room. On a Monday, the project manager e-mailed me to say the wood would be delivered that day and installed on Wednesday. I get it, it's called "acclimating". I get home that night and the floor is down. Then it sat there for maybe a month before it being top-coated. Minus 1/2 star for what was the rush to ruin the wood? 11) The bathroom remodel is at "plumbing final inspection has passed". My wife takes a bath in her long-awaited, life-long-dream of a soaking tub. I hear it raining in the house. Something came loose, water is poring through a light fixture into the room below. The next day, the project manager - who I haven't seen in a month - comes in, doesn't say a word to me. Not, "Hey sorry this happened, glad your wife didn't get electrocuted, we'll get this fixed...", none of that. Not a word. I ask for Meadowlark to come up with a plan in writing to put GFI's on the circuits that could get flooded if this happens again. Their response displays a genuine lack of concern for my family's safety. Minus 1 star for making me so angry that I post a video of the water pouring through my ceiling to their Facebook page. 12) Lots of other issues I didn't even cover (e.g., the "4-star" painters). In their defense everything looks pretty good, finally. So plus 2 stars for that. So, unless my math is poor, that means 5 stars minus 6 stars plus 2 star = 1 star.