1. Slakey

1. Slakey

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Reno, NV

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Plumbing inspection

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4 years ago

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Western Nevada Supply

Western Nevada Supply

3.8
(70 reviews)
$$$$

I just had a horrible experience here. I'd rate them a zero for service if I could…read more I called ahead one day to have what I needed at will call. I come and and the guy rings the bell for will call. Wait 5 minutes and no one comes. Ring again. Someone comes. He spent 10 minutes trying to find my order and couldn't. Then I had to wait 15 minutes in line and then someone wrote up my order and I went to pay for it. They told me I had to drive somewhere a few blocks away to pick up my items. Fine. I did that. And I get there and they say they are out of stock of 3 of my four items. Why did they just sell me out of stock items and not tell me. Now I have to call on the phone and convince them I didn't actually get the three items I paid for and they need to credit my card. I didn't have the time to drive 2 blocks and back wait in line again. Update: they don't take phone calls on the weekend, even though they are open. !!?! And all of this took an hour, which should have taken less than 5 minutes and completely messed up my whole day of scheduled events.

7/6/2024- Stopped in…read moreon the plumbing side to look at the landscape lights.. Impressed with the coffee and popcorn machine!.. Staff was busy chatting amongst themselves.. and helping the contractors that came in.. Display for the lighting was terrible with a big hat display.. right in front.. I'm sure I'll revisit to browse the showroom...during the week.

Premier Cabinet and Granite

Premier Cabinet and Granite

4.3
(17 reviews)

Ok I'm just going to start out with how much I love this family business, supporting small family…read morebusiness is very important to me and this is a perfect example of how beneficial it can be. All that aside these guys are AWESOME! I just bought a 1953 old fixer-upper in Reno and wasn't really sure where to start so I came in with a floor sample I liked from Home Depot and went from there. I had cabinets, new flooring and countertops picked out within an hour. None of the colors or material was what I originally had imagined but everything we put beside each other worked so well together my mind was set. While I met with Phil at the house to do the measurements I find out he's the real deal General Contractor so I'm like coolness can you tear down this wall and gut the bathroom and the list kept going, his answer to all was yes! Ok I'm from the Silicon Valley and work in commercial construction and never once have a gotten the "this guy is bullshitting or shady" vibe. They are simply a LEGIT one stop shop for all your renovation needs and above all their prices are cheaper than the box stores in the long run and everything is custom for you. They are patient and flexible with me while I change my mind a couple times (obviously my indecision's are before it's manufactured) and they find specific things I have my heart set on, like a "fancy" sink lol. I'll update my review after everything is done but honestly I have no reservations about going in to this project with them. So confident I'm getting the best service and quality I didn't even have to negotiate or barter.

This is my granite countertops after 5 years. We came home to this. Please don't do business with…read morethem!

Floor & Decor

Floor & Decor

4.3
(146 reviews)
$$

Dear Marie, Thank…read moreyou for your email and for all the assistance you provided during our flooring purchase. Your professionalism, patience, and genuine willingness to help made our experience exceptional from start to finish. You took the time to answer our questions, guide us through our options, and ensure we felt confident in our purchase. The level of customer service you provided stood out and made a lasting impression on our family. I especially appreciated how welcoming and helpful you were to my daughter when she stopped by as well. It is clear that you care deeply about your customers and take pride in providing excellent service. In fact, your customer service far exceeded that of the manager who was on duty that day. Your leadership, attention to detail, and commitment to customer satisfaction demonstrated the qualities I would expect from a manager. Based on my experience, I would strongly recommend that you be considered for a management position. Thank you again for making our experience such a positive one. We look forward to working with you again in the future and will gladly recommend you to friends family.

Marie, the designer at Floor and Decor is GREAT! I had picked out glass tile - four different…read morecolors for one wall and was struggling with what to put on the other walls. Marie walked over to help and picked a tile - bam - done! I couldn't believe it - the first one she picked out and my husband and I were in complete agreement with her! I won't lie, I was panicking and she helped enormously! She kept me calm and made the whole thing fun! She's obviously talented and enjoys her job! Thanks Marie!

B & B Heating and Air

B & B Heating and Air

4.9
(157 reviews)

When we decided to upgrade our cooling system, we had a couple of companies come out for estimates…read more We chose B&B as they were the fairest out of all. We were VERY pleased with the job and the professional service. Connie and Sage were very prompt with emails and phone calls, making coordination of estimate and ultimately the job, a breeze. Aaron, Randolph, and Josh installed a new furnace/AC in our 1964 house. They were clean, quiet, and had the job wrapped up in a day and a half. We were also pleased and proud to support a local, small business. VERY happy overall! Many thanks to the entire B&B team! Mike A. NW Reno

We noticed that our furnace was short cycling, that our heater stopped blowing warm air but kept…read morepushing air out. Based on their ratings, we decided to try calling B&B. First time I called, I had to leave a voicemail. After a couple hours and no return call, I called back. Connie answered and was able to fit us in same day, which was awesome! The technician that came out, called me before heading over and it happened to be earlier than the estimated time, another nice surprise. He and another technician/trainee did a check of our system to see if there was anything wrong. He discussed all of the technical stuff with my husband and told us our system was overheating and thus short cycling. Gave us recommendations to minimize it from reoccurring, like maintaining both floors at same temp. Mentioned his relative had same issues who lives in the same community because of the way the houses were built. Will see if their recommendations help but really appreciated the quick scheduling and friendly service visit.

Slakey - hvac - Updated July 2026

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