Ok I'm just going to start out with how much I love this family business, supporting small family…read morebusiness is very important to me and this is a perfect example of how beneficial it can be. All that aside these guys are AWESOME! I just bought a 1953 old fixer-upper in Reno and wasn't really sure where to start so I came in with a floor sample I liked from Home Depot and went from there. I had cabinets, new flooring and countertops picked out within an hour. None of the colors or material was what I originally had imagined but everything we put beside each other worked so well together my mind was set. While I met with Phil at the house to do the measurements I find out he's the real deal General Contractor so I'm like coolness can you tear down this wall and gut the bathroom and the list kept going, his answer to all was yes! Ok I'm from the Silicon Valley and work in commercial construction and never once have a gotten the "this guy is bullshitting or shady" vibe. They are simply a LEGIT one stop shop for all your renovation needs and above all their prices are cheaper than the box stores in the long run and everything is custom for you. They are patient and flexible with me while I change my mind a couple times (obviously my indecision's are before it's manufactured) and they find specific things I have my heart set on, like a "fancy" sink lol. I'll update my review after everything is done but honestly I have no reservations about going in to this project with them. So confident I'm getting the best service and quality I didn't even have to negotiate or barter.

This is my granite countertops after 5 years. We came home to this. Please don't do business with…read morethem!

They installed our carpet in our brand new home 33 years ago. We still have the carpet in our…read moreupstairs and it still looks good.

Campbell's Carpets has amazing employees. Jeff helped us pick out the perfect carpet, gave us…read moresamples to take home and showed up ON TIME to take the room measurements. The carpet installers were very respectful of our home, worked great together, vacuumed afterward, and clean-up the outside work area. Caren was delightful to work with concerning the contract and payments. I would definitely recommend Campbell's Carpets.

I highly recommend the Granite Guys. I had a very small remodel job of an old bathroom. I only…read moreneeded a small remnant for the vanity counter and a few pieces to add to the shower to match. Martin helped me tremendously with picking out a piece from their large selection of remnants. They were quick to get it cut and installed but unfortunately there was a problem with the counter top. The sink was off center. Spenser (owner) was responsive, professional and forward thinking about this issue. He went above and beyond to rectify the situation by finding another remnant from another company that closely matched the original and cutting a brand new top at his expense. I was very pleased with the customer service I received from Spenser and his entire crew.

These guys were wonderful from start to finish!!! Very professional and always pleasant. They…read moreretrieved my granite from the store the day I bought it. I had comfort in knowing it was safe and sound awaiting cabinet building. We had delays and mess ups with our cabinet maker and the Granite Guys said "no worries, we will hold onto your granite as long as you need". I can't brag enough about how perfect the granite turned out. It's just PERFECT!! I truly couldn't be happier!! Thank you Tami, Randy, Spencer and all the others who helped.

I have used 3 different companies in town for hardwood installation, full refinishing and recoats…read more Teak and hardwood has been the best by far. Pricewise they are middle of the road, but the quality has always been excellent. I have caught other companies cutting corners (skipping 3rd coats, or not properly prepping surfaces before coating. Some jobs have been booked within a week, others we have had to book out a couple months due to Jeff and his team being busy (a good sign). Hopefully if you are in need of there services, you can schedule a time that works out for you. Definitely worth the wait if they are backed up.

We just had wood flooring installed in our living room with replacement of the baseboard moulding…read morethroughout the house. Teak and Hardwood Flooring provided a great selection of flooring options. Installation of the floor and baseboards was very professionally done. The installers were courteous, hard-working, responsive, considerate and cleaned up after themselves each day, which was much appreciated. We are very pleased the value, quality and craftsmanship of our flooring project!

We reviewed several hardwood flooring companies for our Homewood Cabin…read more Sorin was very communicative and provided a fair bid. His team does excellent work and we highly recommend using Artisan Hardwood Floors for any new build or remodel. 5 star experience!

They were clean, curtious and ON TIME and they did awesome job original floors in my old house are…read morebrand new I highly recommend them. Thank you.

Went here the other day after a very poor experience at Floors and Decor. F&D has everything you'd…read moreever want, except knowledgeable and available representatives to assist those of us not in the tile business. Unless you count the couple of teenagers who sit up by the front-counter complaining about how much money they don't make. Following that fiasco, it was recommended that I go to Sparks Tile and Stone. Immediately upon entering the store, I was warmly greeted by Kathy. Who took her time and gave me quite a "tile 101" education, which was greatly appreciated. She gave me so much to think about, I came back the next day and Ashley helped me, as Kathy was on her lunch break. With her help AND the knowledge, I'd gained previously from Kathy, I was able to swiftly select the tile and make my purchase. I'll drive back tomorrow to pick-up my order. It's a 60-mile round-trip from my home (Carson City) to Sparks Tile and Stone and I'm happy to do it for the incredible service I receive here. What a fantastic and friendly business!!! This is the kinda place one wants to spend their money at.

Notice the snotty owner reply from when we were there 3 years ago and trying to insult me due to…read moretheir poor policies. Our son went there recently and came to tell me of his bad experience. I told him it hasn't changed in 3 years. Yup, he got his tile at a hardware store instead and saved a lot of money.

This company is the best. They are so friendly and efficient. Our installer was so efficient and…read morepleasant. Quality is exceptional and they are so far in price. HIGHLY RECOMMEND

Our floors turned out great, but it was kind of a mixed bag of an experience…read more THE GOOD: The flooring selection process: Cory was friendly and helpful and I got what I needed at the show room in under 30 mins. The measure: the turnaround time between my show room visit and the in-home measure was extremely fast. Jason also sent us the quote really quickly. The installation: we got both carpet and hard flooring. Brian (hard floors) gets a 5 star. Work quality was amazing, and he meticulously cleaned up after himself every day so there wasn't a speckle of dust left behind the whole time he was here. He got the work done faster than anticipated and instead of cutting out early every day, he just kept going. Steve (carpet) was also great. He found a defect in our carpet and could've taken the easy route and installed it without saying anything, but he made sure we knew about it and had a say in the matter. Once the new carpet arrived, he got the work done really quickly. THE NOT-SO-GOOD: The scheduling: we were scheduled for demolition the day after thanksgiving but had a no-call no-show. We couldn't get that resolved for a few days because they were closed longer than usual due to the holiday. It would've helped if someone called to confirm the appointment before everyone went out of office. No explanation was given, so no idea what happened. The demolition: Jason rescheduled the demo asap, but the crew didn't vacuum or do any meaningful cleanup. In fact, the installers were surprised at the mess they left behind. Also, we were supposed to paint our floors with Kilz in between the demo and installation but the demo guys already put down carpet tacks, so we had to spend time removing those ourselves so that we can paint. There were lots of loose nails and debris on the floor from the demo so it was not an easy job. The lack of attention to details caused some non-value-add work for everyone. The flooring: it doesn't seem like Full Circle does a QA check on their materials before sending it out to the work site. We were surprised that no one caught the defect in our carpet until Steve was about to install it. This caused a delay in our timeline, which is a pretty big inconvenience when you have to temporarily vacate your home to accommodate the demo/installation. We had other contractors lined up, which also had to be rescheduled. Also, the spare nosing they ordered for Brian was broken. Thankfully, he was meticulous enough that he didn't need them, but there was no margin for error. Imagine the added delay if that wasn't the case... In the end, our floors did end up looking really great so Full Circle gets a 4 star. The hassle we experienced might cause us to consider other contractors in the future, though.

I recommend this company for your carpet purchase. Throughout the entire process, Stacy and her…read moreteam were nothing but professional, knowledgeable and courteous. I had just painted my walls and baseboards and was highly concerned these would be damaged during the installation. Of course, there are no guarantees that unintentional damage might occur. Stacy has worked with Profix Services for over 20 years and had nothing but good things to say about the owner Carlos Hernandez who did the installation. Carlos was also knowledgeable, professional and courteous. After the installation, not one ding or scuff to be noted. My home looks beautiful with new carpet! Thank you GCO Flooring Outlet and Profix Services!!

I came in to GCO Flooring Outlet in Reno to look for carpet for my new home. After working with…read moreOwner Stacy, I decided I wanted to create an oversized rug for my living room and runners for the entry and kitchen. I didn't know this could be created? This truly was fantastic experience and I enjoyed working with Stacy. There were so many choices and she gave me so many ideas. I am still trying to decide what I will do for my new home. I may hire their designer to come out and give me some styling ideas and bring out samples. I felt the value and pricing were very fair. The outlet is very large and really nice and clean. Working with Stacy was a dream. She cares about her customers and is so lovely to work with. This has been a 5 Star Customer Service experience working with Stacy and GCO flooring and Carpet Outlet in Reno. I can't wait to see what I choose. I will add to my review in the near future. Design decisions take time. Julie A