Been coming here for 20 years. Professional, very courteous, and very sanitary conditions. Dr…read more Brent, Pam and the whole crew are excellent at their profession and very concerned with patient comfort. A shout out to recently retired front office manager Jan too!

Dr. Engelberg performed a Botox procedure for my TMJ pain. I would recommend this practice because…read moreDr. Engelberg listens thoroughly to his patients and appears to be very knowledgeable. He made me feel at ease about getting the procedure done. I didn't get that feeling like he wanted to rush me out the door which I've experienced before.

I recently worked with Dr. Yoo at Smile Today to have a bonding re-done. The procedure went very…read morewell, and the dentists took great care to ensure I was happy with the results. Over the following month, I chipped the new bonding twice and needed it re-done each time. Dr. Yoo was very understanding and went out of her way to help find the cause for the repeated chipping. She worked with me to help ensure my bite wasn't putting too much pressure on the composite resin to continue to chip it. Since then, my bonding has been perfect, and I haven't had any issues. Our family has been a customer of Smile Today for many years, we highly recommend them for adults and children alike.

They repaired my son's chipped front tooth. So grateful for their time and energy. Love this…read moreplace!!!

My family and I have been seeing Dr. Fornelli since 2009. Everyone there treats us well. I was…read moreextremely anxious since I needed a lot of work done and they made a complete plan to fix all of my problems. I had full band braces as a teen and so developed a lot of decay along the gumline. All of the hygienists were gentle and respectful to my needs. If you have had a bad experience at a dental office, they will earn your trust again. Thanks to Dr Fornelli and staff, I actually keep my appointments!

The person who runs the front desk does not want to help patients. She makes your life difficult…read moreand doesn't want to help when it comes to insurance issues. We stopped going here because they treat you like dirt. Do not recommend them if you like to be taken care of properly.

Recently became a new patient here after years of putting off dental work I know I needed (due to…read moreother responsibilities). Can't say enough about how happy I landed here at this practice. Impressed by the entire staff. each have their responsibility to perform and do it to their utmost. They are informed, knowledgeable and razor focused. They explain everything. My attending dentist was Kamil Nowacki. he throughly explained everything from what needed to be done, why and how it would go. Had my confidence 100%. (not easy). I needed a number of root canals and crowns. A feature I love in particular is that all work is done in that office. Not sent elsewhere to have anything done. You are with one highly qualified dentist from beginning to end. No question too small. All questions and concerns respectfully addressed. All decisions are left squarely to you. No push on what to do. Love the whole crew. shout out to Dr. Nowacki, Barb his asst., Mary the hygienist and Jola working out logistics. A huge thank you to them for all

I have been getting my teeth cleaned at Dr. Mui's since I was 7 years old and am now in my late…read more30's.. Twice per year I get to see the friendly faces at the office who always greet me with a warm smile and welcome. I've been there so often that all of the dental hygienists have worked on my teeth, each doing a very thorough job but the work is never complete without Dr. Mui himself having one last look over for final approval. Dr. Mui is actually very funny and does a great job making you feel comfortable with his friendly personality all the while remaining incredibly professional. Over the years, there have been minor emergencies (chipped tooth etc.) within my family and Sarah and staff have always found a way to take care of us. I can't say enough about this practice and just like the slogan, it really is Gentle Dental Care.

I cannot say enough good things about Dr. Kakos. He stepped in during a very difficult and…read morecomplicated situation to help my dentist remove a two-decade-old implant crown from an implant system that has long been discontinued and is no longer commonly worked on. This was not a simple procedure. The crown and abutment were extremely difficult to remove, and there was uncertainty about what would be found underneath. Dr. Kakos was willing to take on a challenge that many others would not, working carefully and persistently to help preserve my existing implant rather than moving straight to removal. His kindness, confidence, and willingness to help made an incredibly stressful situation much easier to handle. Thanks to his expertise and determination, the implant was saved and I can move forward with the next stage of treatment. I am truly grateful that he was willing to step in when I needed someone with the skill and experience to tackle such an unusual case. Thank you, Dr. Kakos!

My experience with the administrative staff at this dental office was very disappointing. The…read moresituation was handled in a way that I found unprofessional and disrespectful. Before my procedure, I was not informed of the expected cost. I had to ask for the pricing myself, and I was told they wanted payment even though the office had not yet confirmed all the details of my insurance coverage. I believe patients should receive a clear explanation of anticipated costs and insurance benefits before being asked to pay whenever possible. When I requested a better explanation of my bill, instead of taking the time to review it with me, I was told that if I did not pay, my account could be sent to collections. This was mentioned while I was simply trying to understand the charges, not refusing to pay. I found this approach intimidating and not reflective of good customer service. In particular, my interaction with Kelly at the front desk was disappointing. I found her communication to be rude and lacking professionalism. I believe the front desk staff would benefit from additional training in customer service, communication, and handling billing concerns with empathy and respect. Because of this experience, I have lost confidence in the administrative practices of this office and would not choose to return. I hope the practice improves its communication regarding treatment costs, insurance verification, and customer service so that future patients have a better experience. In addition to my own experience, it appears that other patients have reported similar concerns, including long wait times, appointments running behind schedule, difficulty scheduling or rescheduling visits, and frustration with billing, insurance estimates, and unexpected charges. Communication regarding treatment plans, insurance coverage, and out-of-pocket costs also seems to be an ongoing concern, as patients are not always provided with clear explanations before receiving treatment or being asked to make payments. Based on this experience, my family and I have decided not to return to this practice. I encourage prospective patients to carefully review their options and consider other dental providers to help avoid similar issues related to communication, billing, and customer service.

I've been looking for a new dentist since moving to Arlington Heights. I am so happy I found this…read moreplace. The office is very clean and inviting. Everyone I interacted with was so nice and genuinely seemed to care about my experience. They are thorough with their work and take the extra time to really explain things to you - both about your mouth and your billing. Insurance can be tricky and I've had issues with other offices not being transparent about pricing, but not here. They went above and beyond when I was accidentally giving them the wrong insurance information too. I'm looking forward to coming here for years to come for my oral health needs!!

My consultation with Dr. Tejani was promptly addressed and I was given an honest, helpful analysis…read morewith options to proceed. Even her reception team of Ashley and Trang was very sweet and helpful in lowering my potential anxiety.

I've been a patient here for many years and absolutely loved Dr. McShane. He built an incredible…read moreneighborhood practice, and for a long time I trusted this office completely. Unfortunately, over the past few years, things have changed. Since his kids began taking over, I've felt less heard as a patient and increasingly uncomfortable with treatment recommendations. I've also noticed a significant increase in fillings and what feels like a push toward more aggressive procedures. For three years, I raised concerns about tooth pain and was repeatedly brushed off. When it was finally addressed, I was told it was a "small cavity" that could be filled quickly. That was not the case. It turned out to be much more extensive, and now a large portion of my tooth is gone. I've also had at least three fillings done by Dr. Colleen, and two of them needed to be redone by Dr. Matt. Based on my experience, I would strongly recommend asking questions and considering having fillings or more complex work done by another provider. Another concern is their payment policy. Payment is required at the time of service based on an estimate, which may not reflect the final insurance adjustment. This puts patients in a position of potentially overpaying upfront, and it's unclear how discrepancies are handled. You can also see changes in the practice overall, especially with the turnover in hygienists. It feels like every appointment involves a cancellation or reschedule due to someone leaving unexpectedly, which has made the experience feel inconsistent and disorganized. It's honestly sad to see, because this used to feel like a truly special, community-focused practice. Dr. McShane built something great, and it feels like it's slowly slipping. I do appreciate Dr. Matt for stepping in and correcting issues when needed. However, I will be leaving the practice once Dr. McShane retires.

Medical Dental Center is a very professional and friendly place. Dr. Matt Mc Shane is awesome and…read morehis dental skills our top notch. I recently had a dental implant with Dr. Matt and he approaches the surgery in an extremely professional way with basically minimal pain. I would highly recommend Dr Matt Mc Shane !

I went for a cleaning, the office is a little difficult to find because it doesn't have a sign and…read morethe entry doors look like house doors with no numbers or signage. The office itself is super cute and clean, it looks brand new and the waiting area is something you would find on pinterest. The dentist is incredibly friendly, very thorough and delivers good and bad news in an honest and kind way - not in a way that makes you feel guilty or terrible like some dentists tend to do. I am returning here for my next appointment, I would recommend this place to a friend. I gave it only 3 stars because I am big on customer service. The receptionist ladies that were there at the time were two young girls (probably late teens) & while I was waiting, a patient called asking to reschedule his appointment for a later time that same day, when the girl who was talking to him placed him on hold to ask her counterpart if this was okay, the other girl got really annoyed and responded with "why?? You know what, no. No, he'll have to pay the rescheduling fee if he doesn't come in." once the girl who was helping him got off the phone they proceeded to talk about him making comments like "so much for caring about your chipped tooth!" "I know right? What's wrong with him??" I work in the customer service industry too and that is just unacceptable and unprofessional, we all have experiences with people we don't like but there's a time and place to vent, and its not in front of other patients waiting to be serviced and expecting you to be kind & understanding.

I just want to say I am never going to another dentist ever again. I have been to so many, and she…read morehas exceeded my expectations as a dentist above and beyond.