Horrible experience. My items are severely damaged. I took a wool coat that is severely pilled,…read moredirty with a substance, and came back with a hole. Another coat all the fibers completely ripped out. scarf holes and loose fibers. The damage is extensive.

This was my first time using Tide Cleaners, and they made a strong impression. The staff welcomed…read moreme in without any fuss, the place felt organized and calm, and the whole process was easier than I expected. My clothes came back looking great, pressed well, and handled with real care. As a new customer, that kind of consistency builds trust fast. If you're looking for a reliable cleaner that treats both you and your clothes well, this is a solid choice. I'll definitely be returning.

I am absolutely dumb founded by my treatment at Plaza Cleaners. In the past they have lost our…read moreitems and had to call to have us pick them up. i decided to give them one more try. To my surprise I was met with rolling eyes and snide Lois. When I asked if everything was alright I was told "I dint know why you keep coming here! you and your husband always complain. She called me a B_ _ _ _ And told it would take 24 hours to get my money back. The waited for the manager who was not much help and didn't reprimand her that I know of. I will not be back and suggest that no one goes there!

I will never go back to this place. I dropped off 5 dress shirts and asked for medium starch. My…read morewife picked them up yesterday and I can not believe how wrinkled they are. The shirts are brand new and they are more wrinkled than when I drooped them off! It doesn't appear that any starch was used. I can't take them back to have them pressed again because I am leaving on a trip tomorrow. Beware!

I LOVE Tide. You pay a little bit. But the perks are they are valet, so they come get & bring your…read morestuff so you don't even have to get out the car. Great Tide smell of your clothing(not overpowering)... constant coupons through email.... Usually one day turn around ...You always get an email when your stuff is ready ... and my favorite, when they keep your card on file you can pick up your stuff after or before hours. So if you're running behind and they're about to close, no worries. They have a kiosk and you can still get your cleaned garments.

I love this place. The staff is friendly and my clothes are always done on time. I highly recommend…read morethis place.

Great quality service from start to finish. The staff was professional, friendly, and made the…read morewhole experience smooth and stress-free.

They are my local cleaners, so I haven't checked out the competition. They only have 2 employees, 1…read moreof whom is there 5 days a week. The other fills in on her day off. They are both very nice, and the regular knows my name when I walk in. I'm cheap, so I only take shirts, no pants or other garments. They charge $2.25 to dry clean a shirt, which seems like a good price.

They offer no service outside of business hours M-F. They do not have a customer service phone…read morenumber. [EDIT: They have a voice mail line, but you cannot reach a human.] All contact with them is through their app. If you leave a message on their app, they don't call back until the following business day. In addition, we clearly specified that NO scented products were to be used. We got our clothes back reeking of some nauseating perfumed laundry product. All of our clothes will have to be rewashed. I don't know whether the stench will come out even then. My husband is severely disabled and uses crutches and a wheelchair. I am usually his sole caregiver and do the laundry myself. I broke my ankle 2 weeks ago and had surgery. I can barely stand up on crutches. I can not walk any distance at all. This facility is in Mesa AZ, not Charlotte.

Wash and fold service- First attempt the clothes smelled terrible, they were folded but smelled…read moreterrible. I had to re wash the entire load of clothes. They provide me a credit to my account which I did not request, once offered in requested for my money back. They did no provide the money back and ask to provide them another opportunity. The second load equally as bad. I am not sure if they are just folding the dirty clothes or washing them with water. They do not look or smell clean. I had to redo now two loads, defeating the purpose entirely. The cost was definitely not worth as I had to redo it twice. The costumer services was minimal almost inexistent. Please go local instead.

Idk what a good frame of reference for pricing is in Charlotte. I know what I've spent in North…read moreJersey and in Denver, so with that info I can say that Sunny's is middle of the road. $3 for starched dress shirts seems fair. Cleaning is done offsite so emergencies will be expensive if at all possible. But where it gets really expensive is bigger items and specialty items. Sweaters are $7.50. Comforters are around $50. Plenty of parking and usually there's no wait. Fairly good hours but closed on Sundays. It's good...

I dropped a white dress with some embellishments and layers for them. I asked the front desk lady…read morehow much they charge for dress and she told me $30, but because mine had more layers it might be a little more than $30. She left a note for the owner to call me so we can discuss the price. This man did not call me and charged me $250 + tax. I told them I wasn't paying that much for dry cleaning a dress and because he didn't call me to discuss the price before assuming I was going to pay that much for it. He offered 10% off but I refused, and he said I should give him 30 minutes to come by the store. I came back after one hour and he still didn't show up. Anyway, I had to pay $137 at the end of the day so I could pick up my dress for my photo shoot. I will never go back there as their service is terrible.

It's pretty unbelievable this place is still open for business, I was hoping after they rebranded…read moreit might actually be better. Was there yesterday to do some laundry, none of the washing machines had cold water. Only two customers in the store and they were only 4 to 5 washing machines available, all the other ones are temporary not working. But once you wash your clothes then you have an issue of drying them seem like 90% of their dryers are broken. Would not recommend this place for anybody.

This place still has the Washroom signs but also has Lapel Drycleaners, as it was a buy out…read more Feeling confident and furious my comforter wasn't cleaned as it still has the same "not fresh"smell and texture. I took my dryer sheets and they were returned ultra stiff. Later found out I could have saved $5 and used a local pick up and delivery (but wouldn't be same day-overnight instead. I've seen their pink mini van in our neighborhood before. I am going with them!