As a business owner and family of 5, Leslie's Laundry services were exactly what we needed. Having…read morea 24hr return of our freshly washed, dried, and perfectly folded clothes, allowed us to not worry about having to find additional time within our already busy schedule to complete this task. Plus they picked up and delivered directly to/from our house. Meaning I didn't have to lug any clothes anywhere! I would recommend this service to families, business owners, daycare centers, and everyone in between. Excellent service and very competitive pricing. Thanks again!

Excellent customer service, quality and timeliness. I highly recommend their service.read more

They offer no service outside of business hours M-F. They do not have a customer service phone…read morenumber. [EDIT: They have a voice mail line, but you cannot reach a human.] All contact with them is through their app. If you leave a message on their app, they don't call back until the following business day. In addition, we clearly specified that NO scented products were to be used. We got our clothes back reeking of some nauseating perfumed laundry product. All of our clothes will have to be rewashed. I don't know whether the stench will come out even then. My husband is severely disabled and uses crutches and a wheelchair. I am usually his sole caregiver and do the laundry myself. I broke my ankle 2 weeks ago and had surgery. I can barely stand up on crutches. I can not walk any distance at all. This facility is in Mesa AZ, not Charlotte.

As we all know, there are some things where it is worth a little more money if it ends up saving us…read moretime, because time is such a precious resource. I don't mind paying for services like house cleaning, lawn maintenance, etc, because the hours saved can be used for experiences, so I was excited to try this service on the hope that it would buy me valuable time in my day, but unfortunately my personal experience was that it ended up wasting more time than it saved, resulting in a total fail as this service was neither convenient nor time saving. I leveraged this service multiple times and on multiple occasions issues arose, whether it be a missed delivery date, even though the date was confirmed in writing and via the app, getting my clothes back with cleaning fluid stains or adding specific notes about needing stains on clothes to be treated and getting those clothes returned with the same stains on them, which in my opinion, tells me they completely ignored or didn't care about the notes they confirmed in writing prior to pickup, which aligns with my view that the customer service is mediocre at best and apathetic at worse. Whenever problems arose I would eventually hear back from customer service (with no sense of urgency on their part) and the dance would begin back and forth (wasting more of my time) before ultimately given a "credit" and then having to take more time to have the clothes re-serviced to fix the issue caused by their company in the first place. The whole point of my using this service was the hope of saving time, but in the end, I would have been better served in my opinion by going to any basic mid-level brick and mortar dry cleaner, even if it meant having to sit in traffic on 77 and 485, as the time spent sitting in traffic would still have been less than the time I wasted dealing with the multiple issues from this "service" that was neither convenient or time-saving in the end. Even after giving them multiple chances, I will cut my losses and go back to the mediocre hit or miss brick and mortar dry cleaning scene here in Charlotte, leaving my remaining credits to eventually fade away on the island of irrelevancy with all the other businesses that had a solid concept but poor service and execution in the end. If it sounds too good to be true...

After multiple instances of my clothes being ruined, it's time to write a review. The owners are…read morekind without a doubt, however, after picking up clothes yet again and not being able to wear them again, it is frustrating, especially when you consider the cost that you paid for it. The most recent pick up, my shirt shrank considerably. I've had other instances where stains (almost bleach like) on 2 pick ups that ruined the clothes. Another instance I was charged around $60+ for a coat that had stains they said they'd removed, they were unable to remove them. Given the multiple mishaps, I will look for another place to have my clothes dry cleaned. At this point it became unacceptable.

Have been coming here for years and have never had a bad experience! Owner is very polite and nice…read moreand cares about the work. People really only leave negative reviews from one bad experience but never any for the positive experiences. Good business

It's pretty unbelievable this place is still open for business, I was hoping after they rebranded…read moreit might actually be better. Was there yesterday to do some laundry, none of the washing machines had cold water. Only two customers in the store and they were only 4 to 5 washing machines available, all the other ones are temporary not working. But once you wash your clothes then you have an issue of drying them seem like 90% of their dryers are broken. Would not recommend this place for anybody.

This place still has the Washroom signs but also has Lapel Drycleaners, as it was a buy out…read more Feeling confident and furious my comforter wasn't cleaned as it still has the same "not fresh"smell and texture. I took my dryer sheets and they were returned ultra stiff. Later found out I could have saved $5 and used a local pick up and delivery (but wouldn't be same day-overnight instead. I've seen their pink mini van in our neighborhood before. I am going with them!

I have them washed my comforter sometimes because I have a dog, and my dog sleeps with me. lol they…read moredo an amazing job and I always leave with a really nicely washed comforter!! I definitely don't need to go anywhere else!

The laundromat was clean and the attendant was very friendly. She showed how to load our card in…read moreorder to use the machines. Friendly atmosphere and hot dryers.

Great service services and I bring my uniforms and my event dresses. They do great service.read more

Ivory cleaners is the best dry cleaning service in Charlotte. Recently, I gave them some items to…read moredry clean and had a quick return time. They had my request done within 24 hours. They are kind, efficient and give excellent quality! They are also very reasonably priced!

Absolutely awful. Ruined me sportcoat by washing it instead of dry cleaning it despite very clear…read moreinstructions and obvious label. Now, I can't get anybody to even call me back. Happy to share pictures. Blatant incompetence. Go elsewhere.

I like the friendly and professional service these folks provide…read more Have never experienced anything but great service!!!

This place is a hidden gem; quality work plus the family is wonderful! I used to own a dry cleaners…read morein Atlanta, trust me - I know!

Fast, accommodating and friendly folks. I took a comforter there and they made it very white. I've…read moretaken it to other places and never once has it been as good as this place!! Thank you