it was a pleasure to be serviced by mark…read more he took care of my old iPhone (se2), prescribing a solution and disclosing a competitive price before service began. overall service took about 20 min in and out. i actually came while he was occupied with a client offsite (which is at no point a fault at all), and decided to wait until he got back, and he was professional in handling the compensation. mark is very accommodating, offering me a beverage while i waited, and giving me a ride home since i ubered to the store. we had small talk during the drop off and it is clear that he is an earnest man. i made sure to tip him for the experience, and i am completely satisfied with the experience at pcs connection.

My iPhone stopped working after water damage while I was on vacation in Hawaii. I had purchased one…read moreof those "waterproof" phone pouches from Amazon to capture some underwater footage, but unfortunately water got inside and my phone started having issues the next day. I found Mark through Yelp and decided to give him a try based on his great reviews and the fact that he was local. He was able to diagnose the problem, replace the necessary parts and get my phone working again, saving me the expense and hassle of buying a new one. The repair was completed quickly and so far everything is working well. I'm hopeful it continues to hold up long-term. Thanks again, Mark, for helping save my phone and all the data on it!

I haven't even paid Dan for a service, but I'm leaving him five stars because our brief…read moreconsultation was incredibly useful. His honesty helped me turn back from the wrong direction. I'm rethinking the whole project. Furthermore, my son is a gamer and wants to build his own machine. I picked Dan's mind about this, and his advice is priceless.

Dan is amazing! I mean, texted on Sun evening, not didn't expect reply. After 2 or 3 texts, he…read morecalled, walked me through a simple repair and w/in 10 min, the problem solved. Not only did he not charge me, his help put my faith back into our common humanity, kindness, & giving back. Told him I'm gonna pass it on this week! Thanks Dan!

They no longer do phone work. Just Mac computers…read more Wasted my time. Indeed, they were closed during business hours. To be fair, they have a terrific AI set up to answer the phone. It was first rate. The wave of the "answering phone" future.

AVOID going here!!! They are no longer reliable. I'm not sure what's going on with this place. It…read moreused to be great... and now they've disappeared. My son dropped off his MacBook weeks ago and was promised an update... and it's been crickets. No returned calls, no returned texts, no returned emails. Meanwhile, he's tracking his MacBook in locations all over town. We have gone by the store during posted "open" hours and there's no one there. This is no way to run a business!

Worth every penny!…read more My external harddrive crashed and I couldn't access any of my photos in the last 10 years. Though the whole process took a little longer than expected (because my situation was a bit more complicated), I got back probably 99% of the stuff i wanted and 110% of the stuff I deleted a long time ago. Looking through all the photos and videos through the years, it made me so happy! Money well spent! Staff was quick to provide a quote, was clear on drop off times/procedures, very professional, and responsive. The only thing that was strange was them asking for a tip before the project was complete, but maybe that's just part of their payment system that they can't control.

I messaged them on Yelp regarding an issue I had with my Imac. They were the first company that…read moreresponded to my issue. I was instructed to bring my computer for diagnosis. I then left my computer over the weekend and it was repaired quickly. Very quick service, knowledgeable employees, and the price was good. SO far, I have been using my computer with no issues. It's actually faster and more smooth as they added the latest software for me too.

I have been having issues with my internet so I gave Tech a call. I was fortunate enough to speak…read morewith the owner and instead of charging me a consulting fee, he gave me advice on a modem to purchase which usually repairs the issue I am having. Most companies would try and pressure a tech to come out. This company first gave me advice to try and reconcile the issue myself. Highly recommend

TechIT truly changed the game for us. We were dealing with:…read more -Old, outdated software -Comingled data -A failed partial migration -A previous tech provider who left everything tangled Gabriel was assigned to us and he absolutely delivered: -Came in calm, confident, and ready to work -Handled major issues (emails down, missing data, time-sensitive problems) without hesitation -Extremely competent with GoDaddy--even though it's not their main service -Efficient, punctual, and genuinely cared about getting us fully operational -Got our office back up and running after others couldn't We'll be using TechIT moving forward. If you need a team that can jump into chaos and fix it fast, give them a try.

Amazing service here. 2nd time coming here to get the…read morecharge port fixed on ky koms Ipad. Definitely recommend this place.

I am incredibly disappointed with how this shop handles pricing and communication. I reached out on…read moreYelp asking for a quote to replace the display on my MacBook Pro 14" (Model A2442). They explicitly gave me a flat price of $499 for a display replacement. Based entirely on that number, I took the time out of my day to drive down, drop off my machine, and pay a non-refundable $30 diagnostic fee. However, once they had my laptop completely disassembled on their workbench, the price suddenly jumped by $100 to a new quote of $599. When I questioned why the price changed from their written quote, they claimed that the initial $499 price was actually only for a "B-Grade" used screen with scuffs and scratches on the outer casing. If I wanted a normal-looking, flawless screen ("A-Grade"), I had to pay the higher premium. They had my exact model number from the very first text. Withholding information about different "grades" of used parts until a customer's laptop is already taken apart in your shop is a highly deceptive business practice. Had they been transparent upfront that a standard screen replacement would cost $599, I would have opted to go to the Apple Store instead of wasting my time and money here. I paid the $30 fee just to get my laptop put back together and returned to me. Go to Apple or a more transparent shop that honors their initial quotes.

Excellent quick service. This is the fifth different computer I took to them in the last 10 or 15…read moreyears. Three desktops and one laptop when they were back on Clairmont Mesa Blvd. Now, another laptop to their new location. I have never had to bring one back for a second repair. The get it done right the first time at a very fair price and very quickly. Glad I found them so many years ago.

I had a macbook with water damage. This was not a straighforward problem…read more However, Sam quickly fixed my issue and at a fraction of the cost of a new laptop and even less than other repair shops in the surrounding area. Even better, he was friendly and communicative throughout the process. Highly recommend for all your repair needs.