it was a pleasure to be serviced by mark…read more he took care of my old iPhone (se2), prescribing a solution and disclosing a competitive price before service began. overall service took about 20 min in and out. i actually came while he was occupied with a client offsite (which is at no point a fault at all), and decided to wait until he got back, and he was professional in handling the compensation. mark is very accommodating, offering me a beverage while i waited, and giving me a ride home since i ubered to the store. we had small talk during the drop off and it is clear that he is an earnest man. i made sure to tip him for the experience, and i am completely satisfied with the experience at pcs connection.

It was a pleasure doing business with Mr. Hung. He is fast, courteous, and thorough. We needed two…read morecellphone batteries swapped out. The whole transaction was outstanding and professional. Hung's prices were a little higher than the others, but well worth it. Thanks for the great service.

This guy! I called this guy yesterday. It was a Sunday. He answered the phone. Nice, kind and…read morelistened to an idiot that had zero idea how to really explain what was going on on my computer. Computer stuff is like me explaining my car. I don't know. So my computer said it needed a Bit Locker ID. I don't know the ID, never heard of it. Pretty serious considering we do all of our business off this damn computer. Long story short- he understood what I was talking about. Told me what to do and I did exactly what he said and sure as shit. It popped right on. I'm back in action. I'm back on my computer. This guy is an angel, like a Saint. I highly recommend him.

I haven't even paid Dan for a service, but I'm leaving him five stars because our brief…read moreconsultation was incredibly useful. His honesty helped me turn back from the wrong direction. I'm rethinking the whole project. Furthermore, my son is a gamer and wants to build his own machine. I picked Dan's mind about this, and his advice is priceless.

They no longer do phone work. Just Mac computers…read more Wasted my time. Indeed, they were closed during business hours. To be fair, they have a terrific AI set up to answer the phone. It was first rate. The wave of the "answering phone" future.

AVOID going here!!! They are no longer reliable. I'm not sure what's going on with this place. It…read moreused to be great... and now they've disappeared. My son dropped off his MacBook weeks ago and was promised an update... and it's been crickets. No returned calls, no returned texts, no returned emails. Meanwhile, he's tracking his MacBook in locations all over town. We have gone by the store during posted "open" hours and there's no one there. This is no way to run a business!

Worth every penny!…read more My external harddrive crashed and I couldn't access any of my photos in the last 10 years. Though the whole process took a little longer than expected (because my situation was a bit more complicated), I got back probably 99% of the stuff i wanted and 110% of the stuff I deleted a long time ago. Looking through all the photos and videos through the years, it made me so happy! Money well spent! Staff was quick to provide a quote, was clear on drop off times/procedures, very professional, and responsive. The only thing that was strange was them asking for a tip before the project was complete, but maybe that's just part of their payment system that they can't control.

I messaged them on Yelp regarding an issue I had with my Imac. They were the first company that…read moreresponded to my issue. I was instructed to bring my computer for diagnosis. I then left my computer over the weekend and it was repaired quickly. Very quick service, knowledgeable employees, and the price was good. SO far, I have been using my computer with no issues. It's actually faster and more smooth as they added the latest software for me too.

I have been having issues with my internet so I gave Tech a call. I was fortunate enough to speak…read morewith the owner and instead of charging me a consulting fee, he gave me advice on a modem to purchase which usually repairs the issue I am having. Most companies would try and pressure a tech to come out. This company first gave me advice to try and reconcile the issue myself. Highly recommend

TechIT truly changed the game for us. We were dealing with:…read more -Old, outdated software -Comingled data -A failed partial migration -A previous tech provider who left everything tangled Gabriel was assigned to us and he absolutely delivered: -Came in calm, confident, and ready to work -Handled major issues (emails down, missing data, time-sensitive problems) without hesitation -Extremely competent with GoDaddy--even though it's not their main service -Efficient, punctual, and genuinely cared about getting us fully operational -Got our office back up and running after others couldn't We'll be using TechIT moving forward. If you need a team that can jump into chaos and fix it fast, give them a try.

They did an amazing job on my laptop and phone! Great pricing, and quickly did everything. Really…read moreappreciate this store for everything!

Went in for a screen repair on an IPhone XR and got it back in less than 30 minutes. Service was…read moreexcellent and everything was smooth. Expected to pay upwards of $100 dollars because the warranty was long expired but only ended up paying a flat $69. And they even put on a free screen protector! Overall very kind service, great value, and outstanding quality .

Sam is the most knowledgeable man I've ever dealt with concerning computers. He was incredibly…read morehelpful figuring out my problem AND finding a solution (that didn't even benefit him). Went above and beyond what was expected.

5 years old HP laptop keep giving me warning about the battery. Google told me it's best to change…read morethe battery with that error code. Went to Best Buy to check out new laptop and asked the Sales lady if she has any idea how much to change battery by the Geek Squad. Obviously she has no clue and told me may be $300. Reached out to Sam and he told me to buy a battery on Amazon or eBay, and they will charge labor to change the battery. Dropped off the battery and laptop, battery replacement completed in 30 minutes or so. Save me some money and buy me may be 2-3 years with the laptop. Straight forward, no BS. Good Pricing. Good communication. Somehow Yelp is not showing his new address, and his website has not updated it yet also. New location is 7710 Balboa Ave. on the third floor. (I think it's #309?)