I have taken my son to the same haircut shop since his first haircut, 9 years of have kiddie haircuts I thought it was time to take him to a more grown up place for a more stylish haircut. After looking around in yelp I was impressed by the reviews and pics on yelp. Walking in my son was very hesitant and said he wasn't sure about this place. I have to say that 100% they not only met but exceeded our expectations. Aiden did an amazing job with my son. He interacted with him and gave him the security he needed during his haircut. Walking out my son stated that he wants to come back for all his haircuts. Thanks Aiden read more

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Been coming here on & off for a couple years now & I'm pretty satisfied. First let me say the vibe here isn't for everyone lol but the barbers & owner here are definitely helpful & know their stuff. I've only had good experiences when it comes to my cuts. I do recommend making an appointment because there are times I end up having to wait a while. read more

Another solid cut from my man Lorenzo! I find these complaints laughable- giving a bad review because customers with appts are taken before walk ins? This is a business that has to be ran like one. If you don't like waiting make an appointment! It's not that hard- I've only been here twice and called about 2 he's before and had my appt. For myself and my 9 year old both times- extremely satisfied. Keep up the good work guys I'll be back! read more

Protocol barbershop is the best in the west great service and great cuts and most of all the place is clean

Hands down, best barber in town. Adrian always takes care of you and gives you the freshest cut. Call ahead to make an appointment if you don't like waiting. The people here are all super chill and they all take really good care of you. read more

I have known Lorenzo and Rich for a couple years now and the fact that the best barbers around at this location is outstanding. Its hard to find a place where all barbers can cut hair. The environment is awesome and its a place where you can chill with the guys and get a great cut. If the music bothers you or the people with tattoos bother you and thats all you have to judge on this place, then ya not for you. But if your not judgmental and live in 2014 where everyone has tats and you want a great low tapper fade, or fade or whatever you want, then the Protocol is for you! These guys are awesome and and the Protocol there is looking fresh. thx guys keep up the great work read more

This was my first time coming to protocol I usually go to this other spot in Norwalk but I thought I'd try this place out and all I got to say it's a really awesome place they care about how u want your haircut. yeah this place is awesome the barbers are really chill and actually like to talk to there customers. The atmosphere is really chill he caters to all customers. Will for sure be coming back read more

Awesome service & excellent cut! This is the first barbershop I've been to and I am definitely coming back everytime to get a fresh and clean cut. I booked a 5:00pm appointment...I walked in and the place was packed and Lorenzo was there and ready for the appointment I booked with him the day before. I can tell why everyone talks about this place and why everyone requests for Lorenzo. He takes pride and passion with every haircut he does. Over the weekend some of my friends asked me where I got my cut and 2 of my friends came here to get their cut. They walked out two new satisfied and returning customers! Keep up the good work guys! See you guys in a few weeks for my next cut! read more

The homies at Protocol always keep it fresh! They have solid barbers all around (although my go to dude is Chano) they can all throw down with clippers. read more

We were going out of town last minute and my son Bobby needed a hair cut badly before we left. I called Prtcl after seeing them on Yelp, I let them know I was short on time and if a walk in was possible. They double checked and fit in my son right away, Adrian even stayed after he was off to cut my son's hair. They also explained to me their usual wait times, appointment process and how to avoid waiting long for his next haircut. They were really friendly and welcoming when we got there. My son's hair cut was perfect! He loved it! I loved it! Adrian was able to cut my sons hair in away my son and I boh agreed on. The shop was clean, presentable and looking at all the barbers and their clients I wasn't worried about them screwing up my son's hair. They're really good at what they do! read more

Love Love Joey!! My 22yr old son is Autistic and very picky. It has taken us over a year to find a barber that made my son feel comfortable and listen to exactly how he wants his hair. Joey is always very friendly & respectful and on time with our appointments..... read more

Again, very poor management skills at this establishment. Just goes to show by the comment left under my review. Why would I ever return to your establishment? Not only that I will ALWAYS recommend to friends and family to go elsewhere. No one is crying, I'm simply giving my thoughts on your business practices and making others aware. It is horrifying to know that there are people out there, owners of businesses who will NOT take responsibility when they are wrong. An apology would have made you look like a decent human being instead you come off as an uneducated bully. read more

1st time I went there & chano cut my sons hair he did such a good job & the prices are super good I will definitely be back !

Loved this shop. Highly recommend. I ended up moving out of the area and had to search for another shop. Adrian would always hook me up right. read more

Gotta hit up Juice. Always consistent and delivers fresh fades. Barber shop is super nice and the workers treat you right.

This is my favorite barbershop by far. I live in fullerton, yet still come to this place every now and then. I always ask Chano to do my high and tight haircut, and he does it good. Definitely worth the travel. read more

Needed to get a haircut for my Bros wedding. I haven't cut my hair for about a year. Came in looking like a bum. Waited for a while cause it's packed! And I can see why. Tommy hooked me up! Looking fresh and very chill. Thanks again man! Good looking. read more

Been living in covina for about a year now and been to lots of barber shops. Went in here with my girlfriend's encouragement and couldn't be happier with the cuts and service. I've had my haircut with Lorenzo the owner and Albert and they both did an excellent job. Doesn't matter if you are Asian, white or Mexican they can do it all. If they can cut my korean hair they can cut yours too. Highly recommend. read more

Protocol Barber Shop - Barbers Near Me - Covina, California

Just want to say thank you again Lorenzo....for coming in when your shop was closed to finish my crybaby son's hair cut....I love his haircut!!! You did an awesome job. We will continue to come back for future haircuts!!!! :) read more

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I have had my haircut by three different barbers here. I have liked my haircut every single time with only the most minor of critiques. Very solid barbershop. A guy named Jaero, I believe, is my personal favorite. He cuts hair with ease, is friendly, and I felt very slick with my haircut from him. I gave him only two or three instructions and his intuition took over the rest. I was very happy with my haircut. Not to bash any of the other guys who are all very good. He is amazing though. A great spot with a chillax vibe with some cool hip hop music always playing. I'm definitely gonna be coming back. read more

Good haircuts at a competitive price. You also get non stop entertainment. Lorenzo is hilarious - he once shared his fantasy of creating an army of dwarf clones of himself, if he ever struck it rich. read more

My first time here, Lorenzo took care of me. Since this was my first time here, I did not know what to think, he asked me what type of haircut I wanted, he listened and gave me a good haircut! I would definitely recommend them. read more

So glad to have this shop recommended to me for my 2 boys. Great service and very professional. Looking for a place for any age these guys do an amazing job very clean cut. read more

I came here because of the raving reviews but after my experience, I was disappointed. First, the Barber kept pushing his razor as hard as he could into my skull, which I've never had happen at any Barber. Second, he used a straight edge to cut a part into my head, but failed to notice the gash he created. I bled for an hour after. Lastly, the sign says $15 for a haircut, I get charged $20. More money for a subpar cut. Update in response to owner: The owner, Mr. Lorenzo, simply cannot handle negative criticism in a professional manner as evident by his lashing out at anyone who gives him less than a 5-star review. Mr. Lorenzo needs to realize that Yelp is a service where people post their experiences at the business, which can be either good or bad. It's not "shady" to post issues I had with the service. Next, please don't simply disregard the customer's issues. I said that I got upset for the barber not mentioning that he cut me to the point that I had blood pooling on my part, and that I had to have a friend point it out. Rather than saying "it was a mistake on his part, he failed to mention or see it" you simply said "the time of bleeding didn't match up". You also say "you're never welcome here again" as if I'd try to go back after my experience? What amazes me is that the owner is easily willing to call out, belittle, and insult his customers so childishly. You mention attacking a small business. Believe me, I understand how hard it is to run a small business. But your business will only ever be small if you continue to behave this way. read more

So I have been wanting a good haircut for my husband for forever but we can't seem to find the right stylist to do the job and after sooo many attempts to have the perfect undercut, we think we may have finally found the one. I couldn't find enough positive words to describe our first time in this barber shop. From the atmosphere, the cleanliness to the friendliness of the people there, it is just the total package! Well worth the price you pay (possibly even more than worth it). Let me begin by saying we had to bring our uncontrollable hyperactive 20-month-old baby boy there because we couldn't leave him with anyone in the house that day and the owner, Lorenzo, (and practically everyone in there) was very accommodating and cool about it. Baby was running, trying to open doors, knocking on the fridge, grabbing the broom, trying to reach the atm, trying to open the towel sanitizer, and trying to touch the electric fan. You name it, he did it. I would be quite irritated if I were them but they were SO cool and very understanding about it, especially Lorenzo! They are an amaaaazing bunch. I can't say enough praises for those people. We had to wait a little bit because we were late for our appointment (oops, our bad). But we didn't mind waiting because the couches are super comfy plus, uhm, 5 televisions? Yes please. We bought donuts next door and ate it there. We were never bored, we actually enjoyed waiting. Haha. Oh and they also sell little bags of chips there and drinks in case you wanted some. What more can you ask for? And so Lorenzo was the one who gave my husband the undercut he had been wanting (and I had been wanting for him) for so long. He was straightforward about my husband's previous haircut about how badly it was done and we actually really appreciate that. And we appreciate that he did his best to correct that. Lorenzo is just super friendly and understanding, plus he knows what he is doing. Very professional, simply the best. I suggest making an appointment, though, if you don't have a lot of time in your hands because I hear that this place gets really packed. We were just lucky we went on a super random weekday and made an appointment, which was why we didn't have to wait long. So if you're thinking of coming here for a haircut? Just go. It will be worth it! We know we will come back and will always be coming back! read more

Dang! I hate doing this but this just sucks!!! I waited about an hour and finally when I get seated I was kicked off the chair because he had an appointment. It's not my fault they didn't write their appointments down. Also don't come here around 12 because you'll be waiting for awhile especially when they take their lunch. I'm always okay about waiting but to have me on a chair and kick me off is really uncalled for. I don't think I will be coming back. What a shame!!! read more

Our original shop closes early on Saturday so we came by Protocol. Almost closing no one was there son got a skilled boys cut, I'm losing my hair and the lady shaved my head cholo steelo. Straight feo as funk but hey I can't complain. Very nice lady named "cookie". 15 a pop, plus she shaved my upper back with out any qualms at all. Straight up professional. Will definitely recommend but no sure how long the wait is when it's busy. Caile, cookie is dope and down to earth! read more

The haircut was good the barbershop very clean and and the staff was very welcoming. Anyone looking for a new shop this is the one.

Lorenzo and his crew get the job done...Great service + TVs posted all around to stay entertained... To all people needing a fresh cut - set up an appointment read more

This is my new favorite barbershop. My son got a haircut with Adrien (wero i think is his nickname) but hes amazing, how he faded my sons hair he really wowed me, and its because his hair is really thick and curly and all over the place. My son was really happy too. Theres a threading place next door too that makes it convenient. read more

The people here are friendly clean place and they make your day will come back again Lorenzo does a good job

It's sometimes no easy to walk in a barber shop and feel welcome but this place was friendly and price was good, and best of all the were able to fix my sons hair read more

Started looking for a barber shop for my 8 year old son and found great reviews about Protocol Barber Shop on Yelp. Went in and was greeted as soon as we walked in. The place is clean and my son loved that he can play their Xbox while waiting. His hair came out amazing, Lorenzo took his time and I can tell he cuts hair w pride. We have been back every month since it opened. I would definitely recommend this shop to my friends and family. read more

I've been going to protocol for months now. The first time I went I was impressed with how clean and nice the shop was. I also like how they use straight edges to give you that fresh clean cut. All the barber's cut hair exceptional, I always go with Lorenzo he's a cool guy and always cuts my hair the way I want it also he is very respectful with it comes to kid's he'll turn off the rap music and put cartoons are a kids movie on. I highly recommend protocol barbershop to everyone and if you dont want to wait hour's make an appointment read more

Have been looking for a great barber for my brother and came across this one on yelp. We got here without an appointment and the guys were really welcoming and great. The employees are really funny and friendly. The owner was also there and was welcoming. They definitely do a great job at cutting hair too! Love this place and will definitely come back! read more

This is the best barbershop I've ever been to conveniently located one block from my house so I go there once a week, and every time I go I come out more impressed than what I was expecting, these guys definitely know what they're doing and it shows in the quality of their cuts, this is the type of place I would like to see turn into a nationwide chain like Sportscuts but better.. they will even trim your beard your mustache and your eyebrows if you ask them to. I would highly recommend this place to anybody who's looking for a quality haircut. read more

Amazing spot!!! I'm glad I tried it as a first time customer today, Tim did a flawless job and I highly recommend him! I will definitely let my friends know about this spot, $20 and you're fresh read more

Ok? Let me start off by saying I enjoy getting my haircut here.I am old school! If I go to a barber shop and there's no wait? It send up the red flag. All Lorenzo barbers are Professional. Love the t.v.s the vibe is great.the prices are perfect. Iam a satisfied client! !! I read some of the 1 stars? Maybe they should go to a hair salon or a beauty school so they can show a picture of what they want.lol I guess you can't make every one happy But for myself? Thanks for the squared away haircut Loyal customer read more

These guys are the best! In my 30 years of growing up and living in the area I've been to a lot of barbers and these guys are a cut of the rest (pun intended). I have each of the guys cut my hair and each time I feel like it's the exact same every time. I sent my dad here to get my son's hair cut while I ran some errands one day and he said it like this, "Man those guys are artist." Well put pop, well put. read more

I never write bad reviews, but the service I received here was flat out SAD! I came in on a Sunday with my 6 y.o. son who is tired of getting his hair cut by girls. Lol. I asked around and heard great things about this barber shop. As soon as we sat down Tommy informed us that there would be an hour wait. I told him I didn't mind since Sundays are my only day off and I knew my son was super excited about coming here. Then he said, "well I haven't ate all day and I'm gonna take a lunch break. Then, I have an appointment right after I return." I asked if I could make an appointment and would return later when they were available. He said that they closed at 3, so pretty much NO. Really guy?? You close at 3 and have to take a lunch break at 2? You can't hold off for 1 more hour? That's when it became apparent that he just didn't want to cut my kids hair. I checked the time on yelp, they close at 8. I know cutting kids hair may not be the most desirable, but I'm the one tipping...NOT my son! I wouldn't have cared if they did this to me, but my son looked like his puppy died ;) On another note, the place looked nice and well maintained. Maybe the service would've been different if I had my husband take my son. Smh!!! read more